{"id":13988,"date":"2023-01-05T17:53:00","date_gmt":"2023-01-05T17:53:00","guid":{"rendered":"https:\/\/ocs.com\/ae\/?p=13988"},"modified":"2025-10-27T01:12:37","modified_gmt":"2025-10-27T01:12:37","slug":"the-power-of-listening-why-our-colleague-engagement-survey-is-essential","status":"publish","type":"post","link":"https:\/\/ocs.com\/ae\/news\/the-power-of-listening-why-our-colleague-engagement-survey-is-essential\/","title":{"rendered":"The Power of Listening: Why our colleague engagement survey is essential"},"content":{"rendered":"    <section \n        id=\"block_acf-block-659d4b0fabace\" \n        class=\"text-[#475467] prose-h1:font-semibold prose-h1:mb-10 prose-headings:font-medium prose prose-ocs prose-li:pl-0 w-full max-w-none\n        px-4 py-8 md:px-8 rounded-3xl\"\n        style=\"background-color: #FEFAF9;\"\n    >\n        <h3>Embracing global perspectives<\/h3>\n<p>Every one of our OCS colleagues is valued, and as the Group Chief People Officer at OCS, in a company as diverse as ours and spread across numerous countries and embracing many languages and cultures, it\u2019s imperative to truly listen to our colleagues. This understanding forms the bedrock of our strategy to become the world&#8217;s leading facilities service company.<\/p>\n<h3>The significance of every voice<\/h3>\n<p>In an organisation as vast as OCS, the insights and experiences of our colleagues, particularly those on the front lines, are invaluable. These team members are the eyes and ears of our operations, interacting directly with our customers and experiencing first-hand the daily challenges and triumphs. We must not only hear their voices but actively listen and engage with them.<\/p>\n    <\/section>\n\n\n    <section \n        id=\"block_acf-block-659d4b0fabaf0\" \n        class=\"text-[#475467] prose-h1:font-semibold prose-h1:mb-10 prose-headings:font-medium prose prose-ocs prose-li:pl-0 w-full max-w-none\n        px-4 py-8 md:px-8 rounded-3xl\"\n        style=\"background-color: #FEFAF9;\"\n    >\n        <h3>Beyond the survey: A commitment to action<\/h3>\n<p>Conducting a colleague engagement survey is vital in this engagement process. However, the true essence of these surveys lies in what we do with the information we gather. It\u2019s about turning feedback into action, ensuring every suggestion and insight raised is addressed, not just acknowledged. This approach isn&#8217;t just about improving our operational efficiency; it&#8217;s about fostering a culture where every colleague feels respected, valued, and heard.<\/p>\n<h3>Creating a stronger, unified OCS<\/h3>\n<p>Our ambition to be the best in the world is deeply intertwined with our internal culture. Engaging our colleagues through these surveys is more than just gathering data; it\u2019s about empowering them to shape the future of OCS. Their insights are pivotal in crafting policies and practices that resonate with our diverse workforce, driving us towards a cohesive and inclusive organisational culture.<\/p>\n    <\/section>\n\n\n    <section \n        id=\"block_acf-block-659d4b0fabb05\" \n        class=\"text-[#475467] prose-h1:font-semibold prose-h1:mb-10 prose-headings:font-medium prose prose-ocs prose-li:pl-0 w-full max-w-none\n        px-4 py-8 md:px-8 rounded-3xl\"\n        style=\"background-color: #FEFAF9;\"\n    >\n        <h3>Conclusion: Cultivating a culture of continuous improvement<\/h3>\n<p>In our journey towards making people and places the best they can be, the engagement and satisfaction of our colleagues remains a top priority. Through our engagement surveys, we\u2019re not just collecting opinions but inviting our colleagues to participate actively in our journey towards excellence. By listening and responding to them, we are enhancing their experience at OCS and reinforcing our position as a global leader. Together, we are building an exemplary OCS in service, colleague satisfaction, and engagement.<\/p>\n    <\/section>\n","protected":false},"excerpt":{"rendered":"<p>Group-wide colleague survey launching Q124.<\/p>\n","protected":false},"author":62,"featured_media":1000003853,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[54],"tags":[53],"country":[],"class_list":["post-13988","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-our-people","tag-our-people"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Colleague Engagement Survey - Creating a Stronger, Unified OCS<\/title>\n<meta name=\"description\" content=\"Conducting a colleague engagement survey is vital in our journey towards making people and places the best they can be.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ocs.com\/ae\/news\/the-power-of-listening-why-our-colleague-engagement-survey-is-essential\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Power of Listening: Why our colleague engagement survey is essential\" \/>\n<meta property=\"og:description\" content=\"Conducting a colleague engagement survey is vital in our journey towards making people and places the best they can be.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ocs.com\/ae\/news\/the-power-of-listening-why-our-colleague-engagement-survey-is-essential\/\" \/>\n<meta property=\"og:site_name\" content=\"OCS - 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