{"id":18766,"date":"2025-12-08T03:55:18","date_gmt":"2025-12-08T03:55:18","guid":{"rendered":"https:\/\/ocs.com\/au\/?post_type=customer-stories&p=18766"},"modified":"2025-12-08T03:55:20","modified_gmt":"2025-12-08T03:55:20","slug":"supporting-one-of-australias-leading-food-manufacturers-with-certified-cleaning-expertise-and-real-time-visibility","status":"publish","type":"customer-stories","link":"https:\/\/ocs.com\/au\/customer-stories\/supporting-one-of-australias-leading-food-manufacturers-with-certified-cleaning-expertise-and-real-time-visibility\/","title":{"rendered":"Supporting one of Australia\u2019s leading food manufacturers with certified cleaning expertise and real-time visibility"},"content":{"rendered":"\n
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Executive Summary<\/h2>\n
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OCS delivers GMP and HACCP cleaning for a large Australian food manufacturing site operating 24\/6. A trained on-site team manages routine and periodic cleans across production lines, laboratories, airlocks and amenities.<\/p>\n

Using Simpple\u2019s digital logbook, QR scanning and photo capture, both parties have real-time visibility of tasks, issues and performance. Monthly reports and consistent 100% scan compliance strengthen quality assurance and speed up response times. The result is consistent hygiene standards, clearer accountability, and better coordination between operations, maintenance and cleaning.<\/p>\n <\/div>\n \n \n \n <\/div>\n <\/div> <\/div>\n <\/section>\n\n\n

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\n Fast Facts <\/h2>\n \n \n <\/div>\n \n
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  • \n
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    \n 24<\/span>\/6 <\/h3>\n <\/div>\n

    \n Production environment <\/p>\n <\/li>\n

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    \n
    \n \n \n \n \n \n \n \n \n <\/g>\n \n \n \n <\/clipPath>\n <\/defs>\n <\/svg>\n <\/div>\n

    \n 11<\/span> <\/h3>\n <\/div>\n

    \n On-site OCS colleagues <\/p>\n <\/li>\n

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    \n
    \n \n \n \n \n \n \n \n \n <\/g>\n \n \n \n <\/clipPath>\n <\/defs>\n <\/svg>\n <\/div>\n

    \n 27<\/span>+ <\/h3>\n <\/div>\n

    \n Acres of facilities <\/p>\n <\/li>\n

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    \n
    \n \n \n \n \n \n \n \n \n <\/g>\n \n \n \n <\/clipPath>\n <\/defs>\n <\/svg>\n <\/div>\n

    \n 90<\/span>% <\/h3>\n <\/div>\n

    \n reduction in non-conformances <\/p>\n <\/li>\n <\/ul>\n <\/div>\n <\/div>\n <\/section>\n\n\n\n\n

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    The Brief<\/h2>\n
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    The customer needed a partner to manage GMP-compliant cleaning across extensive production, warehousing and logistics areas, while improving visibility and audit readiness.<\/p>\n

    Priorities included:<\/strong><\/p>\n

      \n
    • Maintain hygiene and safety across GMP zones<\/li>\n
    • Real-time oversight of work completed and issues raised<\/li>\n
    • Streamlined reporting to support audits and investigations.<\/li>\n<\/ul>\n <\/div>\n \n \n \n <\/div>\n <\/div> <\/div>\n <\/section>\n\n\n\n
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      The Outcome<\/h2>\n
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      OCS embedded trained colleagues, ISO-aligned procedures and Simpple technology to improve control, responsiveness and documentation. Digital data now informs training and workload decisions, while instant, photo-backed issue reporting speeds maintenance responses and closes gaps quickly.<\/p>\n

      Key actions and results included:<\/strong><\/p>\n

        \n
      • Digital logbook identifies top performers and training needs<\/li>\n
      • Monthly reports confirm 100% scan compliance<\/li>\n
      • 90% reduction in audit non-conformances<\/li>\n
      • Issues raised in-app with photo + location after each QR scan<\/li>\n
      • Maintenance teams receive instant dashboard notifications<\/li>\n
      • Improved audit trail for GMP investigations.<\/li>\n<\/ul>\n <\/div>\n \n \n \n <\/div>\n <\/div> <\/div>\n <\/section>\n\n\n\n
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        Conclusion<\/h2>\n
        \n

        Certified GMP cleaning, a trained team and Simpple\u2019s live data give the customer clear visibility, faster responses and consistent standards across a complex site. The partnership strengthens quality control and continuous production through collaboration, proactive communication and shared accountability.<\/p>\n

        \u201cOur team takes pride in going beyond expectations. If we identify an issue, we fix it first \u2013 then discuss how we can prevent it from recurring. That\u2019s what keeps standards high and the customer confident.\u201d<\/p>\n

        – Henry Sun, Regional Manager Operations NSW\/ACT\/SA, OCS Australia<\/p>\n <\/div>\n \n \n \n <\/div>\n <\/div> <\/div>\n <\/section>\n","protected":false},"excerpt":{"rendered":"

        Every day, millions of products leave this world-class Australian food manufacturing site bound for homes across the country. Behind the scenes, OCS Australia helps ensure every item is produced in a safe, hygienic, and fully compliant environment.<\/p>\n","protected":false},"featured_media":10000025151,"template":"","meta":{"_acf_changed":false,"footnotes":""},"contract-type":[],"key-criteria":[],"location":[222],"sector":[237],"service-type":[26,159],"class_list":["post-18766","customer-stories","type-customer-stories","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nSupporting a Leading Food Manufacturer with Certified Cleaning<\/title>\n<meta name=\"description\" content=\"OCS delivers GMP and HACCP cleaning for a large Australian food manufacturing site operating 24\/6 with a trained on-site team.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ocs.com\/au\/customer-stories\/supporting-one-of-australias-leading-food-manufacturers-with-certified-cleaning-expertise-and-real-time-visibility\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Supporting one of Australia\u2019s leading food manufacturers with certified cleaning expertise and real-time visibility\" \/>\n<meta property=\"og:description\" content=\"OCS delivers GMP and HACCP cleaning for a large Australian food manufacturing site operating 24\/6 with a trained on-site team.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ocs.com\/au\/customer-stories\/supporting-one-of-australias-leading-food-manufacturers-with-certified-cleaning-expertise-and-real-time-visibility\/\" \/>\n<meta property=\"og:site_name\" content=\"OCS - 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