{"id":16486,"date":"2024-05-27T04:15:55","date_gmt":"2024-05-27T03:15:55","guid":{"rendered":"https:\/\/ocs.com\/au\/?p=16486"},"modified":"2025-10-24T00:22:57","modified_gmt":"2025-10-23T23:22:57","slug":"living-our-true-values-harmonys-quick-actions-saved-a-life","status":"publish","type":"post","link":"https:\/\/ocs.com\/au\/news\/living-our-true-values-harmonys-quick-actions-saved-a-life\/","title":{"rendered":"Living Our TRUE Values – Harmony’s Quick Actions Saved a Life"},"content":{"rendered":"
\n

When we talk about living our TRUE Values, we need look no further than Harmony Pandher, a Customer Services Manager at OCS Australia.<\/p>\n

Travelling between customer sites on a busy Wednesday afternoon in St Kilda, she was horrified to witness a hit-and-run where a car hit an elderly woman in a wheelchair on a pedestrian crossing, knocking her to the ground.<\/p>\n

With the traffic at a standstill, Harmony immediately moved her car to block traffic to protect the woman and raced to her aid.<\/p>\n

\u201cIt was clear that the lady Mrs Fernandez was in urgent need of medical attention. She had blood coming from a wound in her head and was covered with scrapes and contusions,\u201d said Harmony.<\/p>\n

\u201cThe traffic was gridlocked, and I knew it would be a long wait for an ambulance and I knew from my first aid training that getting her to hospital quickly was paramount \u2013 and, having lost both my parents, there was no way I was going to risk this lady\u2019s life.<\/p>\n

\u201cSo, after consulting other bystanders, we put Mrs Fernandez into the back of my car, and I embarked on some creative (but safe) driving to get her to the Royal Melbourne Hospital as quickly as possible.\u201d<\/p>\n

After ensuring Mrs Fernandez was safe in the care of the medical team and providing her statement to the Police, Harmony simply got on with her day. It wasn\u2019t until Mrs Fernandez\u2019s son contacted OCS wanting to thank Harmony for her care in such a critical situation, that anyone knew anything about her heroic afternoon.<\/p>\n

When asked why she hadn\u2019t told anyone, Harmony said \u201cI did what I believe anyone would do \u2013 treating others with compassion and humility in such situations.\u201d<\/p>\n <\/section>\n\n\n

\n \n \n \n \"OCS\n <\/picture>\n <\/section>\n\n\n
\n

Alex Fernandez, Mrs Fernandez\u2019s son, said his whole family are grateful Harmony was on the spot to help.<\/p>\n

\u201cHarmony\u2019s quick actions saved my mother\u2019s life. Thank you, Harmony, your care and kindness means so much. You went above and beyond, and we are thankful you were right there on the scene,\u201d says Alex Fernandez.<\/p>\n

Gareth Marriott, OCS Managing Director, said: \u201cWe are so proud of Harmony\u2019s actions during such a critical moment. Her quick thinking saved a life \u2013 reflecting her extraordinary empathy and dedication to helping others.<\/p>\n

\u201cThe way Harmony responded is a testament to her character and the TRUE Star she is. We are honoured to have someone of her integrity and courage on our team.\u201d<\/p>\n <\/section>\n","protected":false},"excerpt":{"rendered":"

When we talk about living our TRUE Values, we need look no further than Harmony Pandher, a Customer Services Manager at OCS Australia.<\/p>\n","protected":false},"author":9,"featured_media":10000018504,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[55,19],"tags":[228,53,233],"country":[223],"class_list":["post-16486","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-community","category-news-type","tag-australia","tag-our-people","tag-true-values","country-australia"],"acf":[],"yoast_head":"\nLiving Our TRUE Values - Harmony's Quick Actions Saved a Life<\/title>\n<meta name=\"description\" content=\"When we talk about living our TRUE Values, we need look no further than Harmony Pandher, a Customer Services Manager at OCS Australia.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ocs.com\/au\/news\/living-our-true-values-harmonys-quick-actions-saved-a-life\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Living Our TRUE Values - 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