{"id":18891,"date":"2025-04-30T00:43:52","date_gmt":"2025-04-29T23:43:52","guid":{"rendered":"https:\/\/ocs.com\/au\/?p=18891"},"modified":"2026-07-01T00:45:00","modified_gmt":"2026-06-30T23:45:00","slug":"the-standard-behind-the-work-meet-our-2025-ocs-anz-true-stars","status":"publish","type":"post","link":"https:\/\/ocs.com\/au\/news\/the-standard-behind-the-work-meet-our-2025-ocs-anz-true-stars\/","title":{"rendered":"The standard behind the work: Meet our 2025 OCS ANZ TRUE Stars"},"content":{"rendered":"    <section id=\"block_acf-block-6a4454b8a3f78\" data-animate-container=\"waterfall\" >\n        <div data-animate=\"item\" data-animate-container=\"text\"             class=\"text-[#475467] prose-headings:text-ocs-gray-nav prose-h1:font-semibold prose-h1:mb-10 prose-headings:font-medium prose prose-ocs prose-li:pl-0 w-full max-w-none\n        px-4 py-8 md:px-8 rounded-3xl\"\n            style=\"background-color: #F7FBF7;\">\n            <div data-animate=\"prose\" >\n                <p>Across Australia and Aotearoa New Zealand, thousands of moments happen every day that never make the spotlight.<\/p>\n<p>A cleaner who notices what others miss. A colleague who steps in without being asked. A team that pulls together when the pressure is on.<\/p>\n<p>The OCS TRUE Stars Awards recognise those moments and the people behind them. Each year, colleagues across OCS are nominated for living our TRUE values of Trust, Respect, Unity and Empowerment through their mahi.<\/p>\n<p>Our 2025 winners reflect the standard our customers rely on, and our colleagues see in each other every day.<\/p>\n<p>\u201cThese awards recognise the way our colleagues show up when it counts \u2013 taking ownership, supporting others, and delivering consistently for our customers,\u201d said Gareth Marriott, OCS Australia and New Zealand Managing Director.<\/p>\n<p><strong>2025 OCS Australia &amp; New Zealand TRUE Star of the Year and 2025 OCS Annual Empowerment TRUE Star: Ninh Hoang, Christchurch Airport<\/strong><\/p>\n<p>On a busy Saturday, Ninh Hoang was faced with a critical situation.<\/p>\n<p>A traveller had fallen on a busy escalator at Christchurch Airport. Without hesitation, Ninh stepped in. He stopped the escalator, supported the injured woman, and stayed with her and her companion until help arrived.<\/p>\n<p>His quick actions reduced the risk of further harm and ensured the situation was handled with care and control.<\/p>\n<p>This is Empowerment in practice, recognising the moment, taking responsibility, and acting decisively to support others.<\/p>\n<p><strong>2025 OCS Annual Trust TRUE Star: Pravesh Adhikari, AstraZeneca, Sydney<\/strong><\/p>\n<p>Trust is built in the small details, repeated every day.<\/p>\n<p>At AstraZeneca in Sydney, Pravesh Adhikari has built that trust through consistency, reliability, and pride in his work. His attention to detail is evident in every space he maintains, creating environments that are clean, safe and ready for use.<\/p>\n<p>He is known for always having a smile on his face, initiative, reliability, and a willingness to go \u2018above and beyond\u2019, often addressing issues before they become problems.<\/p>\n<p>His steady, dependable approach underpins the experience our customers expect.<\/p>\n<p><strong>2025 OCS Annual Respect TRUE Star: Nita Jing, Wellington<\/strong><\/p>\n<p>Respect is often seen in how we respond to people during difficult moments.<\/p>\n<p>Working at Margaret Stewart House in Wellington, Nita Jing supports specialist accommodation for people affected by cancer. It\u2019s an environment that requires extra care, awareness, and professionalism.<\/p>\n<p>Nita has adapted quickly to the unique requirements of this special site. More than that, she has built strong connections with guests, many of whom are going through the most challenging times of their lives.<\/p>\n<p>Her approach reflects a simple but important principle: treating every person with dignity, understanding, and care.<\/p>\n<p><strong>2025 OCS Annual Unity TRUE Star: Biosecurity Team, Dnata Melbourne<\/strong><\/p>\n<p>Unity is tested when the outcome matters most.<\/p>\n<p>At Dnata Melbourne, the Biosecurity Team faced a tough audit known for its difficult pass-rate. The response was collective.<\/p>\n<p>Colleagues worked extended hours, supported each other across shifts, and stayed closely connected through constant communication. Cleaning procedures were followed closely, documentation was completed to the letter, and every detail was checked \u2013 and rechecked!<\/p>\n<p>That shared effort led to a successful audit result and a strong endorsement from the customer.<\/p>\n<p>These four stories reflect different roles, very different environments, and different challenges. What connects them is a shared standard: colleagues who take ownership, support those around them, and deliver for our customers.<\/p>\n<p>As Gareth notes, \u201cWhat stands out is not just what was achieved, but how it was done. These are examples of our TRUE values being lived in real situations, across very different parts of our business.\u201d<\/p>\n<p>Across OCS, this is the work that keeps people safe, supports our customers, and strengthens the communities we serve.<\/p>\n            <\/div>\n        <\/div>\n    <\/section>\n","protected":false},"excerpt":{"rendered":"<p>Across Australia and Aotearoa New Zealand, thousands of moments happen every day that never make the spotlight.<\/p>\n<p>A cleaner who notices what others miss. A colleague who steps in without being asked. A team that pulls together when the pressure is on.<\/p>\n","protected":false},"author":9,"featured_media":10000027608,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[19],"tags":[228,259],"country":[],"class_list":["post-18891","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-type","tag-australia","tag-true-stars"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>OCS TRUE Stars Awards 2025 | Celebrating Our ANZ Winners<\/title>\n<meta name=\"description\" content=\"Meet the 2025 OCS Australia and New Zealand TRUE Stars, recognised for living our values of Trust, Respect, Unity and Empowerment across customer sites.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ocs.com\/nz\/news\/what-customers-get-back-when-facilities-management-works-well\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The standard behind the work: Meet our 2025 OCS ANZ TRUE Stars\" \/>\n<meta property=\"og:description\" content=\"Meet the 2025 OCS Australia and New Zealand TRUE Stars, recognised for living our values of Trust, Respect, Unity and Empowerment across customer sites.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ocs.com\/nz\/news\/what-customers-get-back-when-facilities-management-works-well\/\" \/>\n<meta property=\"og:site_name\" content=\"OCS - Australia\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/OCS.aus\/\" \/>\n<meta property=\"article:published_time\" content=\"2025-04-29T23:43:52+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-30T23:45:00+00:00\" \/>\n<meta name=\"author\" content=\"lokeshkaushik\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"lokeshkaushik\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/ocs.com\\\/nz\\\/news\\\/what-customers-get-back-when-facilities-management-works-well\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/ocs.com\\\/au\\\/news\\\/the-standard-behind-the-work-meet-our-2025-ocs-anz-true-stars\\\/\"},\"author\":{\"name\":\"lokeshkaushik\",\"@id\":\"https:\\\/\\\/ocs.com\\\/au\\\/#\\\/schema\\\/person\\\/2d148ec744b16897db78ab5d50ecc52d\"},\"headline\":\"The standard behind the work: Meet our 2025 OCS ANZ TRUE Stars\",\"datePublished\":\"2025-04-29T23:43:52+00:00\",\"dateModified\":\"2026-06-30T23:45:00+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/ocs.com\\\/au\\\/news\\\/the-standard-behind-the-work-meet-our-2025-ocs-anz-true-stars\\\/\"},\"wordCount\":11,\"publisher\":{\"@id\":\"https:\\\/\\\/ocs.com\\\/au\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/ocs.com\\\/nz\\\/news\\\/what-customers-get-back-when-facilities-management-works-well\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/ocs.com\\\/app\\\/uploads\\\/2026\\\/07\\\/Jeff-Ninh-Gav-True-Stars-cropped.jpg\",\"keywords\":[\"Australia\",\"TRUE Stars\"],\"articleSection\":[\"News\"],\"inLanguage\":\"en-GB\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/ocs.com\\\/au\\\/news\\\/the-standard-behind-the-work-meet-our-2025-ocs-anz-true-stars\\\/\",\"url\":\"https:\\\/\\\/ocs.com\\\/nz\\\/news\\\/what-customers-get-back-when-facilities-management-works-well\\\/\",\"name\":\"OCS TRUE Stars Awards 2025 | Celebrating Our ANZ Winners\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/ocs.com\\\/au\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/ocs.com\\\/nz\\\/news\\\/what-customers-get-back-when-facilities-management-works-well\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/ocs.com\\\/nz\\\/news\\\/what-customers-get-back-when-facilities-management-works-well\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/ocs.com\\\/app\\\/uploads\\\/2026\\\/07\\\/Jeff-Ninh-Gav-True-Stars-cropped.jpg\",\"datePublished\":\"2025-04-29T23:43:52+00:00\",\"dateModified\":\"2026-06-30T23:45:00+00:00\",\"description\":\"Meet the 2025 OCS Australia and New Zealand TRUE Stars, recognised for living our values of Trust, Respect, Unity and Empowerment across customer sites.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/ocs.com\\\/nz\\\/news\\\/what-customers-get-back-when-facilities-management-works-well\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/ocs.com\\\/nz\\\/news\\\/what-customers-get-back-when-facilities-management-works-well\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/ocs.com\\\/nz\\\/news\\\/what-customers-get-back-when-facilities-management-works-well\\\/#primaryimage\",\"url\":\"https:\\\/\\\/ocs.com\\\/app\\\/uploads\\\/2026\\\/07\\\/Jeff-Ninh-Gav-True-Stars-cropped.jpg\",\"contentUrl\":\"https:\\\/\\\/ocs.com\\\/app\\\/uploads\\\/2026\\\/07\\\/Jeff-Ninh-Gav-True-Stars-cropped.jpg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/ocs.com\\\/nz\\\/news\\\/what-customers-get-back-when-facilities-management-works-well\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/ocs.com\\\/au\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"The standard behind the work: Meet our 2025 OCS ANZ TRUE Stars\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/ocs.com\\\/au\\\/#website\",\"url\":\"https:\\\/\\\/ocs.com\\\/au\\\/\",\"name\":\"OCS - Australia\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/ocs.com\\\/au\\\/#organization\"},\"alternateName\":\"OCS AU\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/ocs.com\\\/au\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/ocs.com\\\/au\\\/#organization\",\"name\":\"OCS Australia\",\"alternateName\":\"OCS AU\",\"url\":\"https:\\\/\\\/ocs.com\\\/au\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/ocs.com\\\/au\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"\",\"contentUrl\":\"\",\"caption\":\"OCS Australia\"},\"image\":{\"@id\":\"https:\\\/\\\/ocs.com\\\/au\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/OCS.aus\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/ocs-anz\\\/\",\"https:\\\/\\\/www.instagram.com\\\/ocs.aus\\\/\"],\"description\":\"OCS Australia provides integrated facilities management & commercial cleaning services tailored to your business.\",\"email\":\"enquiries@ocsservices.com\",\"telephone\":\"1300 723 777\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/ocs.com\\\/au\\\/#\\\/schema\\\/person\\\/2d148ec744b16897db78ab5d50ecc52d\",\"name\":\"lokeshkaushik\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"OCS TRUE Stars Awards 2025 | Celebrating Our ANZ Winners","description":"Meet the 2025 OCS Australia and New Zealand TRUE Stars, recognised for living our values of Trust, Respect, Unity and Empowerment across customer sites.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/ocs.com\/nz\/news\/what-customers-get-back-when-facilities-management-works-well\/","og_locale":"en_GB","og_type":"article","og_title":"The standard behind the work: Meet our 2025 OCS ANZ TRUE Stars","og_description":"Meet the 2025 OCS Australia and New Zealand TRUE Stars, recognised for living our values of Trust, Respect, Unity and Empowerment across customer sites.","og_url":"https:\/\/ocs.com\/nz\/news\/what-customers-get-back-when-facilities-management-works-well\/","og_site_name":"OCS - Australia","article_publisher":"https:\/\/www.facebook.com\/OCS.aus\/","article_published_time":"2025-04-29T23:43:52+00:00","article_modified_time":"2026-06-30T23:45:00+00:00","author":"lokeshkaushik","twitter_card":"summary_large_image","twitter_misc":{"Written by":"lokeshkaushik","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/ocs.com\/nz\/news\/what-customers-get-back-when-facilities-management-works-well\/#article","isPartOf":{"@id":"https:\/\/ocs.com\/au\/news\/the-standard-behind-the-work-meet-our-2025-ocs-anz-true-stars\/"},"author":{"name":"lokeshkaushik","@id":"https:\/\/ocs.com\/au\/#\/schema\/person\/2d148ec744b16897db78ab5d50ecc52d"},"headline":"The standard behind the work: Meet our 2025 OCS ANZ TRUE Stars","datePublished":"2025-04-29T23:43:52+00:00","dateModified":"2026-06-30T23:45:00+00:00","mainEntityOfPage":{"@id":"https:\/\/ocs.com\/au\/news\/the-standard-behind-the-work-meet-our-2025-ocs-anz-true-stars\/"},"wordCount":11,"publisher":{"@id":"https:\/\/ocs.com\/au\/#organization"},"image":{"@id":"https:\/\/ocs.com\/nz\/news\/what-customers-get-back-when-facilities-management-works-well\/#primaryimage"},"thumbnailUrl":"https:\/\/ocs.com\/app\/uploads\/2026\/07\/Jeff-Ninh-Gav-True-Stars-cropped.jpg","keywords":["Australia","TRUE Stars"],"articleSection":["News"],"inLanguage":"en-GB"},{"@type":"WebPage","@id":"https:\/\/ocs.com\/au\/news\/the-standard-behind-the-work-meet-our-2025-ocs-anz-true-stars\/","url":"https:\/\/ocs.com\/nz\/news\/what-customers-get-back-when-facilities-management-works-well\/","name":"OCS TRUE Stars Awards 2025 | Celebrating Our ANZ Winners","isPartOf":{"@id":"https:\/\/ocs.com\/au\/#website"},"primaryImageOfPage":{"@id":"https:\/\/ocs.com\/nz\/news\/what-customers-get-back-when-facilities-management-works-well\/#primaryimage"},"image":{"@id":"https:\/\/ocs.com\/nz\/news\/what-customers-get-back-when-facilities-management-works-well\/#primaryimage"},"thumbnailUrl":"https:\/\/ocs.com\/app\/uploads\/2026\/07\/Jeff-Ninh-Gav-True-Stars-cropped.jpg","datePublished":"2025-04-29T23:43:52+00:00","dateModified":"2026-06-30T23:45:00+00:00","description":"Meet the 2025 OCS Australia and New Zealand TRUE Stars, recognised for living our values of Trust, Respect, Unity and Empowerment across customer sites.","breadcrumb":{"@id":"https:\/\/ocs.com\/nz\/news\/what-customers-get-back-when-facilities-management-works-well\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/ocs.com\/nz\/news\/what-customers-get-back-when-facilities-management-works-well\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/ocs.com\/nz\/news\/what-customers-get-back-when-facilities-management-works-well\/#primaryimage","url":"https:\/\/ocs.com\/app\/uploads\/2026\/07\/Jeff-Ninh-Gav-True-Stars-cropped.jpg","contentUrl":"https:\/\/ocs.com\/app\/uploads\/2026\/07\/Jeff-Ninh-Gav-True-Stars-cropped.jpg"},{"@type":"BreadcrumbList","@id":"https:\/\/ocs.com\/nz\/news\/what-customers-get-back-when-facilities-management-works-well\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/ocs.com\/au\/"},{"@type":"ListItem","position":2,"name":"The standard behind the work: Meet our 2025 OCS ANZ TRUE Stars"}]},{"@type":"WebSite","@id":"https:\/\/ocs.com\/au\/#website","url":"https:\/\/ocs.com\/au\/","name":"OCS - Australia","description":"","publisher":{"@id":"https:\/\/ocs.com\/au\/#organization"},"alternateName":"OCS AU","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/ocs.com\/au\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/ocs.com\/au\/#organization","name":"OCS Australia","alternateName":"OCS AU","url":"https:\/\/ocs.com\/au\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/ocs.com\/au\/#\/schema\/logo\/image\/","url":"","contentUrl":"","caption":"OCS Australia"},"image":{"@id":"https:\/\/ocs.com\/au\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/OCS.aus\/","https:\/\/www.linkedin.com\/company\/ocs-anz\/","https:\/\/www.instagram.com\/ocs.aus\/"],"description":"OCS Australia provides integrated facilities management & commercial cleaning services tailored to your business.","email":"enquiries@ocsservices.com","telephone":"1300 723 777"},{"@type":"Person","@id":"https:\/\/ocs.com\/au\/#\/schema\/person\/2d148ec744b16897db78ab5d50ecc52d","name":"lokeshkaushik"}]}},"_links":{"self":[{"href":"https:\/\/ocs.com\/au\/wp-json\/wp\/v2\/posts\/18891","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ocs.com\/au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ocs.com\/au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ocs.com\/au\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/ocs.com\/au\/wp-json\/wp\/v2\/comments?post=18891"}],"version-history":[{"count":2,"href":"https:\/\/ocs.com\/au\/wp-json\/wp\/v2\/posts\/18891\/revisions"}],"predecessor-version":[{"id":18893,"href":"https:\/\/ocs.com\/au\/wp-json\/wp\/v2\/posts\/18891\/revisions\/18893"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ocs.com\/au\/wp-json\/"}],"wp:attachment":[{"href":"https:\/\/ocs.com\/au\/wp-json\/wp\/v2\/media?parent=18891"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ocs.com\/au\/wp-json\/wp\/v2\/categories?post=18891"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ocs.com\/au\/wp-json\/wp\/v2\/tags?post=18891"},{"taxonomy":"country","embeddable":true,"href":"https:\/\/ocs.com\/au\/wp-json\/wp\/v2\/country?post=18891"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}