{"id":23329,"date":"2025-11-27T13:39:15","date_gmt":"2025-11-27T06:39:15","guid":{"rendered":"https:\/\/ocs.com\/id\/?post_type=customer-stories&#038;p=23329"},"modified":"2025-11-28T11:31:06","modified_gmt":"2025-11-28T04:31:06","slug":"delivering-nationwide-service-consistency-for-a-global-food-and-beverage-manufacturer","status":"publish","type":"customer-stories","link":"https:\/\/ocs.com\/id\/customer-stories\/delivering-nationwide-service-consistency-for-a-global-food-and-beverage-manufacturer\/","title":{"rendered":"Delivering Nationwide Service Consistency for a Global Food and Beverage Manufacturer\u00a0"},"content":{"rendered":"\n    <section id=\"block_acf-block-6929258974e18\"  class=\"block_text_image max-w-8xl mx-auto w-full px-4 py-6 md:py-[72px]\">\n        <div class=\"w-full px-4  md:px-8 lg:px-[54px] rounded-3xl\" style=\"background-color: #FFFFFF\">\n            <div class=\"relative flex flex-col gap-8 lg:gap-16 items-stretch justify-center  lg:flex-row \">\n            <div class=\"relative w-full lg:w-1\/2  h-[500px] md:h-[768px]  lg:h-auto aspect-[3\/2] lg:aspect-auto overflow-auto rounded-3xl \">\n                            <picture>\n                    <source srcset=\"https:\/\/ucarecdn.com\/d0e43058-03dc-49b3-b1e3-d2bf72999543\/-\/format\/auto\/-\/quality\/smart\/-\/preview\/768x768\/\" media=\"(max-width: 640px)\" type=\"image\/jpg\">\n                    <source srcset=\"https:\/\/ucarecdn.com\/d0e43058-03dc-49b3-b1e3-d2bf72999543\/-\/format\/auto\/-\/quality\/smart\/-\/preview\/1024x1024\/\" type=\"image\/jpg\">\n                    <img decoding=\"async\" src=\"https:\/\/ucarecdn.com\/d0e43058-03dc-49b3-b1e3-d2bf72999543\/-\/format\/auto\/-\/quality\/smart\/-\/preview\/1024x1024\/\" alt=\"A row of empty plastic bottles moves upside down along a conveyor belt in an automated factory, with machinery and sunlight visible in the background.\" class=\"object-cover w-full h-full rounded-3xl\" \/>\n                <\/picture>\n                    <\/div>\n                <div class=\"flex flex-col justify-center w-full lg:w-1\/2 gap-8 lg:py-6\">\n                            <h2 class=\"text-ocs-gray-nav font-medium text-[36px] md:text-[44px] lg:mb-2 leading-[44px] md:leading-[54px] text-crop\">The Customer<\/h2>\n                                        <div class=\"text-ocs-gray-nav prose\">\n                    <p><span data-contrast=\"auto\">A global food and beverage manufacturer with operations spanning multiple regions in Indonesia, focused on providing health-driven, high-quality nutrition products to consumers worldwide.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The organisation manages extensive production facilities employing over 13,000 people nationwide and upholds strong commitments to sustainability, ethical business conduct, and community engagement.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Since 2022, OCS has provided integrated cleaning, security, and office support services across 42 sites for five business entities of the company. More than 1,400 OCS colleagues support operations in over ten provinces, spanning Sumatra, Java, Sulawesi, and Bali.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n                <\/div>\n                        <!-- icons -->\n                        <!-- buttons -->\n                                                <!-- quote -->\n                    <\/div>\n    <\/div>        <\/div>\n    <\/section>\n\n\n    <section x-data=\"stats\" id=\"block_acf-block-6929258976628\" class=\"count-up-stats max-w-8xl mx-auto py-6 md:py-[72px] \" >\n            <div class=\"count-up-stats__container xl:px-[72px] rounded-[32px]  px-6 md:px-16\" style=\"background-color: #FFFFFF\">\n\n                <div class=\"relative grid gap-12\">\n            <div class=\"max-w-[864px] mx-auto flex flex-col gap-6\">\n\n                            <h2 class=\"text-4xl lg:text-[44px] leading-[44px] lg:leading-[54px] -tracking-[0.5px] font-medium text-crop text-ocs-gray-nav text-center\">\n                    Key Results                <\/h2>\n            \n            \n        <\/div>\n    \n            <ul class=\"grid sm:grid-cols-2 xl:grid-cols-4 gap-6\">\n                                                <li class=\"flex flex-col rounded-3xl bg-white border border-[#ECECF2] justify-between px-6 py-8 gap-6\">\n                        <div class=\"flex flex-col items-start gap-8\">\n                            <div class=\"p-2 flex flex-none items-center justify-center rounded-full bg-[#E34E21]\/25 border-[#E34E21]\/10 border-8 bg-clip-padding\">\n                                                                    <picture>\n                                        <source srcset=\"https:\/\/ucarecdn.com\/a2efff24-7a7a-45d4-b679-ee5752eeaccc\/-\/format\/auto\/-\/quality\/smart\/-\/preview\/300x300\/\" type=\"image\/jpg\">\n                                        <img decoding=\"async\" src=\"https:\/\/ucarecdn.com\/a2efff24-7a7a-45d4-b679-ee5752eeaccc\/-\/format\/auto\/-\/quality\/smart\/-\/preview\/300x300\/\" class=\"w-6 h-full flex flex-none object-cover object-center\" alt=\"Support\">\n                                    <\/picture>\n                                                            <\/div>\n                                                            <h3 class=\"text-ocs-orange font-medium text-[24px] sm:text-[32px] leading-[30px] sm:leading-[40px] -tracking-[0.5px] text-crop md:font-semibold\">\n                                    <span x-intersect.once=\"animateNumber($el)\">3<\/span> Years                                <\/h3>\n                                                    <\/div>\n                                                    <p class=\"text-ocs-blue-navy font-medium text-xl leading-7\">\n                                FM Delivery                            <\/p>\n                                            <\/li>\n                                                                <li class=\"flex flex-col rounded-3xl bg-white border border-[#ECECF2] justify-between px-6 py-8 gap-6\">\n                        <div class=\"flex flex-col items-start gap-8\">\n                            <div class=\"p-2 flex flex-none items-center justify-center rounded-full bg-[#E34E21]\/25 border-[#E34E21]\/10 border-8 bg-clip-padding\">\n                                                                    <picture>\n                                        <source srcset=\"https:\/\/ucarecdn.com\/1ee2eaaf-fa40-4695-bc51-1c7bf9528891\/-\/format\/auto\/-\/quality\/smart\/-\/preview\/300x300\/\" type=\"image\/jpg\">\n                                        <img decoding=\"async\" src=\"https:\/\/ucarecdn.com\/1ee2eaaf-fa40-4695-bc51-1c7bf9528891\/-\/format\/auto\/-\/quality\/smart\/-\/preview\/300x300\/\" class=\"w-6 h-full flex flex-none object-cover object-center\" alt=\"Social Impact\">\n                                    <\/picture>\n                                                            <\/div>\n                                                            <h3 class=\"text-ocs-orange font-medium text-[24px] sm:text-[32px] leading-[30px] sm:leading-[40px] -tracking-[0.5px] text-crop md:font-semibold\">\n                                    <span x-intersect.once=\"animateNumber($el)\">42<\/span> Sites                                <\/h3>\n                                                    <\/div>\n                                                    <p class=\"text-ocs-blue-navy font-medium text-xl leading-7\">\n                                Across 10+ Provinces                            <\/p>\n                                            <\/li>\n                                                                <li class=\"flex flex-col rounded-3xl bg-white border border-[#ECECF2] justify-between px-6 py-8 gap-6\">\n                        <div class=\"flex flex-col items-start gap-8\">\n                            <div class=\"p-2 flex flex-none items-center justify-center rounded-full bg-[#E34E21]\/25 border-[#E34E21]\/10 border-8 bg-clip-padding\">\n                                                                    <picture>\n                                        <source srcset=\"https:\/\/ucarecdn.com\/84993ea3-6c36-440e-a2fb-be0025da9110\/-\/format\/auto\/-\/quality\/smart\/-\/preview\/300x300\/\" type=\"image\/jpg\">\n                                        <img decoding=\"async\" src=\"https:\/\/ucarecdn.com\/84993ea3-6c36-440e-a2fb-be0025da9110\/-\/format\/auto\/-\/quality\/smart\/-\/preview\/300x300\/\" class=\"w-6 h-full flex flex-none object-cover object-center\" alt=\"\">\n                                    <\/picture>\n                                                            <\/div>\n                                                            <h3 class=\"text-ocs-orange font-medium text-[24px] sm:text-[32px] leading-[30px] sm:leading-[40px] -tracking-[0.5px] text-crop md:font-semibold\">\n                                    <span x-intersect.once=\"animateNumber($el)\">1400<\/span>+ Colleagues                                <\/h3>\n                                                    <\/div>\n                                                    <p class=\"text-ocs-blue-navy font-medium text-xl leading-7\">\n                                On-site                            <\/p>\n                                            <\/li>\n                                                                <li class=\"flex flex-col rounded-3xl bg-white border border-[#ECECF2] justify-between px-6 py-8 gap-6\">\n                        <div class=\"flex flex-col items-start gap-8\">\n                            <div class=\"p-2 flex flex-none items-center justify-center rounded-full bg-[#E34E21]\/25 border-[#E34E21]\/10 border-8 bg-clip-padding\">\n                                                                    <picture>\n                                        <source srcset=\"https:\/\/ucarecdn.com\/d1b00784-de0f-46bc-8b24-9e7f2951b5ad\/-\/format\/auto\/-\/quality\/smart\/-\/preview\/300x300\/\" type=\"image\/jpg\">\n                                        <img decoding=\"async\" src=\"https:\/\/ucarecdn.com\/d1b00784-de0f-46bc-8b24-9e7f2951b5ad\/-\/format\/auto\/-\/quality\/smart\/-\/preview\/300x300\/\" class=\"w-6 h-full flex flex-none object-cover object-center\" alt=\"Guests Greeted\">\n                                    <\/picture>\n                                                            <\/div>\n                                                            <h3 class=\"text-ocs-orange font-medium text-[24px] sm:text-[32px] leading-[30px] sm:leading-[40px] -tracking-[0.5px] text-crop md:font-semibold\">\n                                    <span x-intersect.once=\"animateNumber($el)\">5<\/span> Customer                                <\/h3>\n                                                    <\/div>\n                                                    <p class=\"text-ocs-blue-navy font-medium text-xl leading-7\">\n                                Entities Nationwide                            <\/p>\n                                            <\/li>\n                                    <\/ul>\n    <\/div>\n            <\/div>\n    <\/section>\n\n\n\n\n    <section id=\"block_acf-block-6929258976674\"  class=\"block_text_image max-w-8xl mx-auto w-full px-4 py-6 md:py-[72px]\">\n        <div class=\"w-full px-4  md:px-8 lg:px-[54px] rounded-3xl\" style=\"background-color: #FFFFFF\">\n            <div class=\"relative flex flex-col gap-8 lg:gap-16 items-stretch justify-center  lg:flex-row-reverse \">\n            <div class=\"relative w-full lg:w-1\/2  h-[400px]  lg:h-auto aspect-[3\/2] lg:aspect-auto overflow-auto rounded-3xl \">\n                            <picture>\n                    <source srcset=\"https:\/\/ucarecdn.com\/8242c033-2bb8-4d94-b863-7ec6cbdd921d\/-\/format\/auto\/-\/quality\/smart\/-\/preview\/768x768\/\" media=\"(max-width: 640px)\" type=\"image\/jpg\">\n                    <source srcset=\"https:\/\/ucarecdn.com\/8242c033-2bb8-4d94-b863-7ec6cbdd921d\/-\/format\/auto\/-\/quality\/smart\/-\/preview\/1024x1024\/\" type=\"image\/jpg\">\n                    <img decoding=\"async\" src=\"https:\/\/ucarecdn.com\/8242c033-2bb8-4d94-b863-7ec6cbdd921d\/-\/format\/auto\/-\/quality\/smart\/-\/preview\/1024x1024\/\" alt=\"A panoramic view of a city skyline with tall modern buildings behind a large green park filled with trees under a clear blue sky.\" class=\"object-cover w-full h-full rounded-3xl\" \/>\n                <\/picture>\n                    <\/div>\n                <div class=\"flex flex-col justify-center w-full lg:w-1\/2 gap-8 lg:py-6\">\n                            <h2 class=\"text-ocs-gray-nav font-medium text-[36px] md:text-[44px] lg:mb-2 leading-[44px] md:leading-[54px] text-crop\">The Brief: Providing Reliable, Compliant Facility Services Nationwide <\/h2>\n                                        <div class=\"text-ocs-gray-nav prose\">\n                    <p><span data-contrast=\"auto\">The\u00a0customer\u00a0required\u00a0a facilities management partner capable of\u00a0maintaining\u00a0consistent service standards across a vast geographical footprint,\u00a0while upholding compliance with internal audits, supplier assessments, and external community expectations.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Key challenges included<\/span><\/b><b><span data-contrast=\"auto\">:<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1080,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"5\" data-aria-level=\"1\"><span data-contrast=\"auto\">Business interruptions from local community or NGO activity near operational sites<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1080,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"6\" data-aria-level=\"1\"><span data-contrast=\"auto\">Extensive internal and external audits with strict documentation requirements<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1080,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"7\" data-aria-level=\"1\"><span data-contrast=\"auto\">Mandatory\u00a0<\/span><a href=\"https:\/\/ecovadis.com\/\"><b><span data-contrast=\"auto\">EcoVadis<\/span><\/b><\/a><span data-contrast=\"auto\">\u00a0supplier sustainability assessments and scoring<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1080,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"8\" data-aria-level=\"1\"><span data-contrast=\"auto\">Limited number of FM providers capable of delivering consistent nationwide coverage<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n                <\/div>\n                        <!-- icons -->\n                        <!-- buttons -->\n                                                <!-- quote -->\n                    <\/div>\n    <\/div>        <\/div>\n    <\/section>\n\n\n\n    <section id=\"block_acf-block-69292589766ee\"  class=\"block_text_image max-w-8xl mx-auto w-full px-4 py-6 md:py-[72px]\">\n        <div class=\"w-full px-4  md:px-8 lg:px-[54px] rounded-3xl\" style=\"background-color: #FFFFFF\">\n            <div class=\"relative flex flex-col gap-8 lg:gap-16 items-stretch justify-center  lg:flex-row \">\n            <div class=\"relative w-full lg:w-1\/2  h-[400px]  lg:h-auto aspect-[3\/2] lg:aspect-auto overflow-auto rounded-3xl \">\n                            <picture>\n                    <source srcset=\"https:\/\/ucarecdn.com\/5fdd95aa-b870-4c0d-a915-2f6027eb2a15\/-\/format\/auto\/-\/quality\/smart\/-\/preview\/768x768\/\" media=\"(max-width: 640px)\" type=\"image\/jpg\">\n                    <source srcset=\"https:\/\/ucarecdn.com\/5fdd95aa-b870-4c0d-a915-2f6027eb2a15\/-\/format\/auto\/-\/quality\/smart\/-\/preview\/1024x1024\/\" type=\"image\/jpg\">\n                    <img decoding=\"async\" src=\"https:\/\/ucarecdn.com\/5fdd95aa-b870-4c0d-a915-2f6027eb2a15\/-\/format\/auto\/-\/quality\/smart\/-\/preview\/1024x1024\/\" alt=\"\" class=\"object-cover w-full h-full rounded-3xl\" \/>\n                <\/picture>\n                    <\/div>\n                <div class=\"flex flex-col justify-center w-full lg:w-1\/2 gap-8 lg:py-6\">\n                            <h2 class=\"text-ocs-gray-nav font-medium text-[36px] md:text-[44px] lg:mb-2 leading-[44px] md:leading-[54px] text-crop\">Our Approach: Structured Delivery and Strong Local Engagement<\/h2>\n                                        <div class=\"text-ocs-gray-nav prose\">\n                    <p><span data-contrast=\"auto\">OCS designed a coordinated facilities management model supported by regional branch leadership and robust compliance frameworks.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Key initiatives included<\/span><\/b><b><span data-contrast=\"auto\">:<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1080,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"5\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Dedicated Task Force and Industrial Relations Officer<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1080,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"5\" data-aria-level=\"1\"><span data-contrast=\"auto\">Formed a special task force and appointed an experienced industrial relations officer to engage with local communities and mediate potential disruptions.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1080,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"6\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Audit and Documentation Readiness<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1080,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"6\" data-aria-level=\"1\"><span data-contrast=\"auto\">Maintained well-organised documentation and operational processes certified under\u00a0<\/span><b><span data-contrast=\"auto\">ISO 9001:2015<\/span><\/b><span data-contrast=\"auto\">, fully aligned with\u00a0customer\u2019s\u00a0internal audit and reporting standards.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1080,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"7\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Compliance Assurance<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1080,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"7\" data-aria-level=\"1\"><span data-contrast=\"auto\">Ensured full adherence to national regulations, labour standards, and\u00a0customer\u2019s\u00a0supplier code of conduct.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1080,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"8\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Regional Coverage Model<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1080,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"8\" data-aria-level=\"1\"><span data-contrast=\"auto\">Leveraged OCS\u2019s branch network; East, West, and Metro (The Greater Jakarta), to manage service quality and responsiveness across all provinces.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n                <\/div>\n                        <!-- icons -->\n                        <!-- buttons -->\n                                                <!-- quote -->\n                    <\/div>\n    <\/div>        <\/div>\n    <\/section>\n\n\n\n    <section id=\"block_acf-block-6929258976745\"  class=\"block_text_image max-w-8xl mx-auto w-full px-4 py-6 md:py-[72px]\">\n        <div class=\"w-full px-4  md:px-8 lg:px-[54px] rounded-3xl\" style=\"background-color: #FFFFFF\">\n            <div class=\"relative flex flex-col gap-8 lg:gap-16 items-stretch justify-center  lg:flex-row-reverse \">\n            <div class=\"relative w-full lg:w-1\/2  h-[400px]  lg:h-auto aspect-[3\/2] lg:aspect-auto overflow-auto rounded-3xl \">\n                            <picture>\n                    <source srcset=\"https:\/\/ucarecdn.com\/b0b46391-598d-427f-b0f5-5513f6d4dd47\/-\/format\/auto\/-\/quality\/smart\/-\/preview\/768x768\/\" media=\"(max-width: 640px)\" type=\"image\/jpg\">\n                    <source srcset=\"https:\/\/ucarecdn.com\/b0b46391-598d-427f-b0f5-5513f6d4dd47\/-\/format\/auto\/-\/quality\/smart\/-\/preview\/1024x1024\/\" type=\"image\/jpg\">\n                    <img decoding=\"async\" src=\"https:\/\/ucarecdn.com\/b0b46391-598d-427f-b0f5-5513f6d4dd47\/-\/format\/auto\/-\/quality\/smart\/-\/preview\/1024x1024\/\" alt=\"Two workers in pink uniforms and hairnets inspect and take notes in a beverage factory, standing beside rows of bottled drinks on a production line.\" class=\"object-cover w-full h-full rounded-3xl\" \/>\n                <\/picture>\n                    <\/div>\n                <div class=\"flex flex-col justify-center w-full lg:w-1\/2 gap-8 lg:py-6\">\n                            <h2 class=\"text-ocs-gray-nav font-medium text-[36px] md:text-[44px] lg:mb-2 leading-[44px] md:leading-[54px] text-crop\">The Outcomes: Consistency, Compliance, and Community Stability<\/h2>\n                                        <div class=\"text-ocs-gray-nav prose\">\n                    <p>OCS\u2019s structured, regionally managed FM model allowed the customer to operate with stability, compliance assurance, and uniform service standards across all locations.<\/p>\n<p><strong><u>Key outcomes<\/u>:<\/strong><\/p>\n<ul>\n<li><strong>Reduced business interruptions<\/strong> through proactive engagement with local communities<\/li>\n<li><strong>Zero disruption to operations<\/strong> during audits or production cycles<\/li>\n<li><strong>Standardised service quality<\/strong> across all manufacturing and office sites<\/li>\n<li><strong>Improved compliance confidence<\/strong> with ISO-aligned documentation<\/li>\n<li><strong>Sustained partnership trust<\/strong> built on transparent coordination and responsiveness<\/li>\n<\/ul>\n                <\/div>\n                        <!-- icons -->\n                        <!-- buttons -->\n                                                <!-- quote -->\n                    <\/div>\n    <\/div>        <\/div>\n    <\/section>\n\n\n\n    <section id=\"block_acf-block-6929258976762\"  class=\"block_text_image max-w-8xl mx-auto w-full px-4 py-6 md:py-[72px]\">\n        <div class=\"w-full px-4  py-8 md:p-8 lg:p-[54px] rounded-3xl\" style=\"background-color: #FEFAF9\">\n            <div class=\"relative flex flex-col gap-8 lg:gap-16 items-stretch justify-center  lg:flex-row \">\n            <div class=\"relative w-full lg:w-1\/2  h-[400px]  lg:h-auto aspect-[3\/2] lg:aspect-auto overflow-auto rounded-3xl \">\n                            <picture>\n                    <source srcset=\"https:\/\/ucarecdn.com\/c655d55d-0f64-4d15-b4f2-ac851d7db7a8\/-\/format\/auto\/-\/quality\/smart\/-\/preview\/768x768\/\" media=\"(max-width: 640px)\" type=\"image\/jpg\">\n                    <source srcset=\"https:\/\/ucarecdn.com\/c655d55d-0f64-4d15-b4f2-ac851d7db7a8\/-\/format\/auto\/-\/quality\/smart\/-\/preview\/1024x1024\/\" type=\"image\/jpg\">\n                    <img decoding=\"async\" src=\"https:\/\/ucarecdn.com\/c655d55d-0f64-4d15-b4f2-ac851d7db7a8\/-\/format\/auto\/-\/quality\/smart\/-\/preview\/1024x1024\/\" alt=\"Wooden tabletop in front of blurred supermarket shelves filled with colorful bottles and cans of beverages.\" class=\"object-cover w-full h-full rounded-3xl\" \/>\n                <\/picture>\n                    <\/div>\n                <div class=\"flex flex-col justify-center w-full lg:w-1\/2 gap-8 lg:py-6\">\n                            <h2 class=\"text-ocs-gray-nav font-medium text-[36px] md:text-[44px] lg:mb-2 leading-[44px] md:leading-[54px] text-crop\">Conclusion<\/h2>\n                                        <div class=\"text-ocs-gray-nav prose\">\n                    <p>By combining nationwide coverage with strong compliance and community engagement, OCS continues to support customer\u2019s mission of health and sustainability. This partnership demonstrates how structured facilities management helps global manufacturers operate smoothly, responsibly, and without disruption across diverse local environments.<\/p>\n                <\/div>\n                        <!-- icons -->\n                        <!-- buttons -->\n                                                <!-- quote -->\n                    <\/div>\n    <\/div>        <\/div>\n    <\/section>\n","protected":false},"excerpt":{"rendered":"<p>Nationwide facilities management for manufacturing enables consistent service delivery, compliance assurance, and uninterrupted operations across multiple locations. Through structured governance and local engagement, OCS supports stable and responsible large-scale manufacturing environments.<\/p>\n","protected":false},"featured_media":10000024925,"template":"","meta":{"_acf_changed":false,"footnotes":""},"contract-type":[],"key-criteria":[],"location":[470],"sector":[480],"service-type":[484],"class_list":["post-23329","customer-stories","type-customer-stories","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Nationwide FM for Consistent Food Manufacturing Operations - OCS - Indonesia<\/title>\n<meta name=\"description\" content=\"Learn how nationwide facilities management for manufacturing supports audit readiness, sustainability goals, and uninterrupted operations.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ocs.com\/id\/customer-stories\/delivering-nationwide-service-consistency-for-a-global-food-and-beverage-manufacturer\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Delivering Nationwide Service Consistency for a Global Food and Beverage Manufacturer\u00a0\" \/>\n<meta property=\"og:description\" content=\"Learn how nationwide facilities management for manufacturing supports audit readiness, sustainability goals, and uninterrupted operations.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ocs.com\/id\/customer-stories\/delivering-nationwide-service-consistency-for-a-global-food-and-beverage-manufacturer\/\" \/>\n<meta property=\"og:site_name\" content=\"OCS - 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