{"id":18539,"date":"2026-05-21T16:43:04","date_gmt":"2026-05-21T15:43:04","guid":{"rendered":"https:\/\/ocs.com\/nz\/?p=18539"},"modified":"2026-05-21T16:43:05","modified_gmt":"2026-05-21T15:43:05","slug":"from-the-himalayas-to-the-remarkables","status":"publish","type":"post","link":"https:\/\/ocs.com\/nz\/news\/from-the-himalayas-to-the-remarkables\/","title":{"rendered":"From The Himalayas to The Remarkables"},"content":{"rendered":"    <section id=\"block_acf-block-6a0f2808b2868\" data-animate-container=\"waterfall\" >\n        <div data-animate=\"item\" data-animate-container=\"text\"             class=\"text-[#475467] prose-h1:font-semibold prose-h1:mb-10 prose-headings:font-medium prose prose-ocs prose-li:pl-0 w-full max-w-none\n        px-4 py-8 md:px-8 rounded-3xl\"\n            style=\"background-color: #F7FBF7;\">\n            <div data-animate=\"prose\" >\n                <p>Before Hari moved to Aotearoa New Zealand, he guided visitors from around the world in his home mountains of Nepal.<\/p>\n<p>Trekking through high-altitude ranges, his job was to bridge language barriers, keeping customers safe and delivering an outstanding service during their once-in-a-lifetime trekking adventure.<\/p>\n<p>Fast-forward 12 years, Hari might have switched up his job and the mountains he\u2019s surrounded by, but his skill set is just as important today as it was in the Khumbu Region.<\/p>\n<p>Hari Sapkota is the Queenstown Operations Manager, responsible for a team of 80 colleagues who are just as diverse as the three million plus annual visitors to Queenstown. And just like Hari, most of these colleagues moved to Aotearoa seeking new opportunities.<\/p>\n<p>When you leave behind your family, your culture and your native language, a job doesn\u2019t just represent income. It represents security, inclusion, and the opportunity to develop skills for a thriving future.<\/p>\n<p>Hari says Queenstown relies on international workers and he\u2019s grateful OCS is committed to helping people be their best.<\/p>\n<p>\u201cThis town relies on international workers to keep up with the demand,\u201d he says.<\/p>\n<p>\u201cWe\u2019re lucky to have the capabilities built into the OCS culture to embrace diversity as an organisational strength \u2013 otherwise it would be challenging to operate in this environment.\u201d<\/p>\n<p>With over 130,000 individuals across our global operations, our diversity of languages, cultures, religions and beliefs is one of our greatest strengths.<\/p>\n<p>But embracing this diversity isn\u2019t just about filling roles; it\u2019s about helping people find meaningful work. Whether that\u2019s a stepping stone on their way to a trained profession or finding a new career pathway within facilities management \u2013 just like Hari.<\/p>\n<p>In 2014, he arrived in Aotearoa on a study visa, completing a business entrepreneurship diploma before his wife joined him. He found his skill set suited facilities management, as it\u2019s an industry with people at the heart.<\/p>\n<p>\u201cCreating a strong team is important \u2013 without that, we simply couldn\u2019t do our work. When we communicate and support each other, we\u2019re building trust and respect,\u201d Hari says.<\/p>\n<p>The Queenstown team is highly skilled, bringing different perspectives, knowledge and innovation into the workplace. This means cleaner more hygienic spaces and greater results for Queenstown business owners, visitors and locals alike.<\/p>\n<p>\u201cRight now, I have four colleagues in my team who are trained engineers and many more with a bachelor\u2019s degree. While they settle into New Zealand, OCS is providing them with the security and skills they need to succeed,\u201d says Hari.<\/p>\n<p>While bridging the language barrier between Nepalese and English comes second nature to Hari, he\u2019s conscious to ensure every language in his team is respected.<\/p>\n<p>All communication is provided in writing in advance, allowing colleagues the time and opportunity to translate using technology. A buddy system pairs native speakers together and training is done in person, demonstrating tasks and responsibilities. Colleagues are also encouraged to bring a support person at the beginning to ease any uncertainty.<\/p>\n<p>As a member of Building Service Contractors New Zealand (BSCNZ), OCS has also helped produce a series of de-escalation training videos offered in 15 languages. Funded by the Workforce Futures Fund, this series equips colleagues with the skills to safely engage with people in vulnerable situations. Another series focused on health and safety will be released in 2026.<\/p>\n<p>Over the past 12 years in Aotearoa, Hari has been helping others feel at home, creating a community that embraces diversity.<\/p>\n<p>In 2022, Hari became the founding president of the Queenstown Nepalese Society while at the same time, was appointed by the Government of Nepal as the 2022 \u2013 2026 Tourism Goodwill Ambassador for Queenstown, New Zealand. With about 300 Nepalese residing in Queenstown, his advocacy work builds relationships, supports workforce engagement and celebrates Nepalese culture.<\/p>\n<p>Hari also sits on the Whakatipu Welcoming Communities Advisory Group and contributed to the development of the Welcoming Plan 2024 \u2013 2027. Acting as a blueprint for how newcomers are treated when they arrive and benchmarking what an inclusive community looks like, the initiative is led by Immigration New Zealand in partnership with the Ministry for Ethnic Communities and the Human Rights Commission.<\/p>\n<p>\u201cWhen we look after our people, the work becomes easier, the results get better and people can reach the opportunities they came to New Zealand for,\u201d Hari says.<\/p>\n<p>Hari\u2019s proud of the life he and his wife have created for their two children in Queenstown. Now he\u2019s looking out for opportunities for OCS, seeing potential in the rapid growth of the region.<\/p>\n            <\/div>\n        <\/div>\n    <\/section>\n\n\n    <section x-data=\"video\" id=\"block_acf-block-6a0f2808b2960\" data-animate-container=\"waterfall\"  class=\"grid gap-4 group\">\n                    <picture data-animate=\"item\" data-animate-container=\"text\"  class=\"relative overflow-hidden rounded-3xl\">\n                <source srcset=\"https:\/\/ucarecdn.com\/0ed09a33-0df0-4161-829e-19148c7b338e\/-\/format\/auto\/-\/quality\/smart\/-\/preview\/768x768\/\" media=\"(max-width: 640px)\" type=\"image\/jpg\">\n                <source srcset=\"https:\/\/ucarecdn.com\/0ed09a33-0df0-4161-829e-19148c7b338e\/-\/format\/auto\/-\/quality\/smart\/-\/preview\/1024x1024\/\" type=\"image\/jpg\">\n                <img decoding=\"async\" src=\"https:\/\/ucarecdn.com\/0ed09a33-0df0-4161-829e-19148c7b338e\/-\/format\/auto\/-\/quality\/smart\/-\/preview\/1024x1024\/\" class=\"group-hover:scale-110 transition duration-150 ease-in w-full h-full object-cover object-center rounded-3xl\" alt=\"\">\n            <\/picture>\n                    <\/section>\n","protected":false},"excerpt":{"rendered":"<p>Before Hari moved to Aotearoa New Zealand, he guided visitors from around the world in his home mountains of Nepal.<\/p>\n<p>Trekking through high-altitude ranges, his job was to bridge language barriers, keeping customers safe and delivering an outstanding service during their once-in-a-lifetime trekking adventure.<\/p>\n<p>Fast-forward 12 years, Hari might have switched up his job and the mountains he\u2019s surrounded by, but his skill set is just as important today as it was in the Khumbu Region.<\/p>\n","protected":false},"author":9,"featured_media":10000026835,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[19,54],"tags":[251],"country":[224],"class_list":["post-18539","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-type","category-our-people","tag-cultural-diversity-day","country-new-zealand"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - 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