{"id":19149,"date":"2026-09-14T00:41:36","date_gmt":"2026-09-13T23:41:36","guid":{"rendered":"https:\/\/ocs.com\/nz\/?p=19149"},"modified":"2026-09-14T00:47:22","modified_gmt":"2026-09-13T23:47:22","slug":"gentle-acts-of-respect-and-kindness","status":"publish","type":"post","link":"https:\/\/ocs.com\/nz\/news\/gentle-acts-of-respect-and-kindness\/","title":{"rendered":"Gentle Acts of Respect and Kindness"},"content":{"rendered":"    <section id=\"block_acf-block-6aa7360a2c33c\" data-animate-container=\"waterfall\" >\n        <div data-animate=\"item\" data-animate-container=\"text\"             class=\"text-[#475467] prose-headings:text-ocs-gray-nav prose-h1:font-semibold prose-h1:mb-10 prose-headings:font-medium prose prose-ocs prose-li:pl-0 w-full max-w-none\n        px-4 py-8 md:px-8 rounded-3xl\"\n            style=\"background-color: #F7FBF7;\">\n            <div data-animate=\"prose\" >\n                <div data-olk-copy-source=\"MessageBody\">\n<p>A late evening, a cough and a thoughtful offer led to an email from one chief executive to another \u2013 and an OCS TRUE Star Award for cleaner Nh\u00e2n Trinh Xuan.<\/p>\n<p>Chris Blenkiron was working late at Vector\u2019s office while Nh\u00e2n and his colleagues carried out their evening cleaning duties.<\/p>\n<p>Nh\u00e2n heard Chris coughing. He stopped at his office to check that he was all right, then shared a herbal recipe he thought might help. Nh\u00e2n explained how to prepare it and said he hoped Chris would soon feel better.<\/p>\n<p>Later, Chris emailed OCS Australia and New Zealand Managing Director Gareth Marriott to acknowledge Nh\u00e2n\u2019s care. As Vector\u2019s Group Chief Executive, he knows the value of hearing when a colleague has made a difference.<\/p>\n<p>\u201cI\u2019ve come to know Nh\u00e2n over the last 12 months. He\u2019s a great young guy who does a really good job,\u201d Chris wrote.<\/p>\n<p>\u201cHis genuine care to share a family recipe with me was incredibly thoughtful and quite touching. If all of us had Nh\u00e2n\u2019s approach to care, I think we could all learn a few things.\u201d<\/p>\n<p>The recipe was one Nh\u00e2n knew from his own experience.<\/p>\n<p>\u201cMy mother, who is a doctor, and my close friend An Hoang were both familiar with it. When An learned that I was unwell, she suggested I try it and helped me prepare it,\u201d Nh\u00e2n says.<\/p>\n<p>\u201cGrowing up, my mother taught me to be thoughtful about how medicines are used rather than relying on them unnecessarily. I had noticed that Chris was taking cold medicine while he was unwell, so I simply wanted to share something from my own experience that might help him feel more comfortable.\u201d<\/p>\n<p>Nh\u00e2n says he never expected anything in return.<\/p>\n<p>\u201cWhen people place their trust in me \u2013 whether they are my OCS colleagues or the people I work alongside at Vector \u2013 I don\u2019t hesitate to help where I can.\u201d<\/p>\n<p>OCS recognised Nh\u00e2n with a TRUE Star Award through the OCS Stars programme. The award acknowledges colleagues whose actions reflect Trust, Respect, Unity and Empowerment in their work.<\/p>\n<p>Gareth says Nh\u00e2n\u2019s recognition carries a wider message for the business.<\/p>\n<p>\u201cMost customers experience OCS through colleagues like Nh\u00e2n, often outside normal office hours and far from head office. The standard of his work builds confidence. The way he treats people builds trust.\u201d<\/p>\n<p>Reflecting his humble nature, Nh\u00e2n also credits the people who supported him when he joined OCS.<\/p>\n<p>\u201cFrom my first days at Vector, Awot, Riya, Savita and Arjeet supported me with their knowledge, guidance and care. They treated me like part of a family,\u201d he says. \u201cTogether with my mother and An, their kindness has influenced the way I try to care for and support the people around me.\u201d<\/p>\n<p>For Nh\u00e2n, the award represents the three years he has worked at OCS.<\/p>\n<p>\u201cI never worked with the expectation of receiving an award. I simply tried to complete every job entrusted to me to the best standard I could.<\/p>\n<p>\u201cKnowing that Chris took the time to recognise that small act, and that OCS has recognised both my work and the way I treat people, means a great deal to me. It is something I will remember for a very long time.\u201d<\/p>\n<p><strong>Soothing Cough &#8211; Ginger and Honey Drink<\/strong><\/p>\n<ul>\n<li>Cut a few slices of fresh ginger, approximately 2 mm thick.<\/li>\n<li>Bring some water to the boil, add the ginger slices, and gently boil or simmer them for around 5\u201310 minutes to allow the ginger to infuse into the water.<\/li>\n<li>Remove from the heat and leave it to cool for approximately 5 minutes.<\/li>\n<li>Add a spoonful of honey, stir, and enjoy while it is still warm.<\/li>\n<\/ul>\n<\/div>\n            <\/div>\n        <\/div>\n    <\/section>\n","protected":false},"excerpt":{"rendered":"<p>A late evening, a cough and a thoughtful offer led to an email from one chief executive to another \u2013 and an OCS TRUE Star Award for cleaner Nh\u00e2n Trinh Xuan.<\/p>\n","protected":false},"author":9,"featured_media":10000028756,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[19,54],"tags":[53],"country":[224],"class_list":["post-19149","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-type","category-our-people","tag-our-people","country-new-zealand"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.2 (Yoast SEO v28.2) - 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