{"id":19265,"date":"2025-11-26T07:31:07","date_gmt":"2025-11-26T07:31:07","guid":{"rendered":"https:\/\/ocs.com\/sg\/?post_type=customer-stories&p=19265"},"modified":"2025-11-26T07:35:38","modified_gmt":"2025-11-26T07:35:38","slug":"technical-and-integrated-fm-support-for-a-22500-sqm-data-centre-launch","status":"publish","type":"customer-stories","link":"https:\/\/ocs.com\/sg\/customer-stories\/technical-and-integrated-fm-support-for-a-22500-sqm-data-centre-launch\/","title":{"rendered":"Technical and Integrated FM Support for a 22,500 sqm Data Centre Launch"},"content":{"rendered":"\n
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Executive Summary<\/h2>\n
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A leading global data centre operator launched its first Southeast Asian campus in Johor, Malaysia, a 22,500 sqm facility with 104 MW IT power capacity and Tier III classification.<\/p>\n

OCS was engaged to deliver integrated facilities management, including technical maintenance, to ensure operational reliability and compliance from the start of operations.<\/p>\n <\/div>\n \n \n \n <\/div>\n <\/div> <\/div>\n <\/section>\n\n\n

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\n Key Results <\/h2>\n \n \n <\/div>\n \n
    \n
  • \n
    \n
    \n \n \n \n \n \n \n \n \n <\/g>\n \n \n \n <\/clipPath>\n <\/defs>\n <\/svg>\n <\/div>\n

    \n 22500<\/span> sqm <\/h3>\n <\/div>\n

    \n Total Net Floor Area <\/p>\n <\/li>\n

  • \n
    \n
    \n \n \n \n \n \n \n \n \n <\/g>\n \n \n \n <\/clipPath>\n <\/defs>\n <\/svg>\n <\/div>\n

    \n 104<\/span> MW <\/h3>\n <\/div>\n

    \n IT Power Capacity <\/p>\n <\/li>\n

  • \n
    \n
    \n \n \n \n \n \n \n \n \n <\/g>\n \n \n \n <\/clipPath>\n <\/defs>\n <\/svg>\n <\/div>\n

    \n Tier 3<\/span> <\/h3>\n <\/div>\n

    \n Classification <\/p>\n <\/li>\n

  • \n
    \n
    \n \n \n \n \n \n \n \n \n <\/g>\n \n \n \n <\/clipPath>\n <\/defs>\n <\/svg>\n <\/div>\n

    \n 13<\/span> OCS Colleagues <\/h3>\n <\/div>\n

    \n Deployed On-site <\/p>\n <\/li>\n <\/ul>\n <\/div>\n <\/div>\n <\/section>\n\n\n\n\n

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    The Brief<\/h2>\n
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    The engagement required a FM partner to transition maintenance operations from an in-house, multi-vendor setup to a single integrated model. The goal was to ensure continuity, establish clear accountability, and strengthen technical governance across a complex, high-performance environment.<\/p>\n

    Key challenges included:<\/strong><\/p>\n <\/div>\n \n

    \n \n
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    \n \n \n \n <\/svg>\n <\/div>\n <\/div>\n
    \n Coordination inefficiencies caused by multiple subcontractors and limited oversight. <\/div>\n <\/div> \n
    \n
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    \n \n \n \n <\/svg>\n <\/div>\n <\/div>\n
    \n Gaps in technical expertise and resources for large-scale asset management. <\/div>\n <\/div> \n
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    \n \n \n \n <\/svg>\n <\/div>\n <\/div>\n
    \n The need to align service processes and expectations under a single point of contact. <\/div>\n <\/div> \n
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    \n
    \n \n \n \n <\/svg>\n <\/div>\n <\/div>\n
    \n The client\u2019s equipment OEM has limited or no presence in the country, requiring us to source an alternative equivalent OEM service partner. <\/div>\n <\/div> <\/div>\n \n \n <\/div>\n <\/div> <\/div>\n <\/section>\n\n\n\n
    \n
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    \n \n \n \n \"\"\n <\/picture>\n <\/div>\n
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    Our Approach: Structured Mobilisation And Controlled Delivery<\/h2>\n
    \n

    OCS implemented a rapid and structured mobilisation plan supported by experienced technical teams and digital management systems.<\/p>\n

      \n
    • Swift Mobilisation<\/strong>\n
        \n
      • OCS completed site mobilisation within a one-month lead time, ensuring service continuity and seamless transition from in-house to integrated FM operations.<\/li>\n<\/ul>\n<\/li>\n
      • Single Point of Contact<\/strong>\n
          \n
        • A dedicated FM lead was appointed to oversee service delivery, vendor coordination, and escalation management, improving communication and accountability.<\/li>\n<\/ul>\n<\/li>\n
        • Self-Delivery and Technical Expertise<\/strong>\n
            \n
          • The OCS team self-performed most services to maintain control over quality and ensure consistency across technical maintenance, housekeeping, and support functions.<\/li>\n<\/ul>\n<\/li>\n
          • CMMS Implementation<\/strong>\n
              \n
            • A Computerised Maintenance Management System (CMMS) was deployed to monitor preventive, corrective, and routine maintenance in real time. Client stakeholders were given shared access to the platform, providing full transparency on expenditure, asset status, and work progress.<\/li>\n<\/ul>\n<\/li>\n
            • Data-Driven Collaboration<\/strong>\n
                \n
              • Routine reporting, asset tracking, and performance dashboards enabled data-driven decisions, audit readiness, and measurable improvements in operational reliability.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n <\/div>\n \n \n \n <\/div>\n <\/div> <\/div>\n <\/section>\n\n\n\n
                \n
                \n
                \n
                \n \n \n \n \"\"\n <\/picture>\n <\/div>\n
                \n

                The Outcomes: Control, Transparency, And Continuity<\/h2>\n
                \n

                Through structured FM delivery and strong technical coordination, OCS enabled client to achieve:<\/p>\n

                  \n
                • Business Continuity<\/strong>\n
                    \n
                  • Seamless transition with no operational disruption.<\/li>\n<\/ul>\n<\/li>\n
                  • Improved Accountability<\/strong>\n
                      \n
                    • Faster issue resolution through a dedicated single point of contact.<\/li>\n<\/ul>\n<\/li>\n
                    • Operational Efficiency<\/strong>\n
                        \n
                      • Proactive and preventive maintenance reducing downtime.<\/li>\n<\/ul>\n<\/li>\n
                      • Data Visibility<\/strong>\n
                          \n
                        • Real-time performance tracking and expenditure transparency via CMMS.<\/li>\n<\/ul>\n<\/li>\n
                        • Collaborative Partnership<\/strong>\n
                            \n
                          • Shared system access building trust and alignment.<\/li>\n<\/ul>\n<\/li>\n
                          • Audit Readiness<\/strong>\n
                              \n
                            • Structured data tracking supporting compliance and certification goals.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

                              Conclusion<\/h3>\n

                              OCS\u2019s structured FM delivery supports operational stability for data centres from the first day of service. Through digital visibility, technical expertise, and on-site reliability, OCS ensures seamless, compliant, and transparent facility operations.<\/p>\n <\/div>\n \n \n \n <\/div>\n <\/div> <\/div>\n <\/section>\n","protected":false},"excerpt":{"rendered":"

                              Integrated FM for data centres ensures stable, transparent, and reliable start-up operations. Through structured mobilisation, strong technical delivery, and real-time data visibility, OCS supports seamless operations and long-term reliability for new facilities.<\/p>\n","protected":false},"featured_media":10000024105,"template":"","meta":{"_acf_changed":false,"footnotes":""},"contract-type":[],"key-criteria":[],"location":[272],"sector":[270],"service-type":[256,273],"class_list":["post-19265","customer-stories","type-customer-stories","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nIntegrated Facilities Management for New Data Centres - OCS - Singapore<\/title>\n<meta name=\"description\" content=\"Discover how integrated FM for data centres improves accountability, continuity, and audit readiness during new facility launch phases.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ocs.com\/sg\/customer-stories\/technical-and-integrated-fm-support-for-a-22500-sqm-data-centre-launch\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Technical and Integrated FM Support for a 22,500 sqm Data Centre Launch\" \/>\n<meta property=\"og:description\" content=\"Discover how integrated FM for data centres improves accountability, continuity, and audit readiness during new facility launch phases.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ocs.com\/sg\/customer-stories\/technical-and-integrated-fm-support-for-a-22500-sqm-data-centre-launch\/\" \/>\n<meta property=\"og:site_name\" content=\"OCS - 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