{"id":10383,"date":"2023-12-22T12:22:54","date_gmt":"2023-12-22T12:22:54","guid":{"rendered":"https:\/\/ocs.com\/sg\/?p=10383"},"modified":"2024-01-06T10:01:59","modified_gmt":"2024-01-06T10:01:59","slug":"sean-fishers-ocs-journey-to-cleaning-ceo","status":"publish","type":"post","link":"https:\/\/ocs.com\/sg\/news\/sean-fishers-ocs-journey-to-cleaning-ceo\/","title":{"rendered":"Sean Fisher&#8217;s OCS Journey to Cleaning CEO"},"content":{"rendered":"    <section \n        id=\"block_acf-block-659925176597e\" \n        class=\"text-[#475467] prose-h1:font-semibold prose-h1:mb-10 prose-headings:font-medium prose prose-ocs prose-li:pl-0 w-full max-w-none\n        px-4 py-8 md:px-8 rounded-3xl\"\n        style=\"background-color: #FEFAF9;\"\n    >\n        <h3>Summary<\/h3>\n<ul>\n<li>Sean joined Servest UK in 2003, and his first role saw him become a regular at Sheffield\u2019s famous Gatecrasher nightclub<\/li>\n<li>Treating the business as your own is an important mindset for success, Sean believes<\/li>\n<li>Success for Sean is OCS becoming synonymous with being the best<\/li>\n<\/ul>\n    <\/section>\n\n\n    <section \n        id=\"block_acf-block-65992517659c3\" \n        class=\"text-[#475467] prose-h1:font-semibold prose-h1:mb-10 prose-headings:font-medium prose prose-ocs prose-li:pl-0 w-full max-w-none\n        \"\n        style=\"background-color: #FFFFFF;\"\n    >\n        <section id=\"block_acf-block-6551521df1358\">OCS\u2019s newly appointed CEO of Cleaning, Sean Fisher, has a long association with both the legacy OCS business and cleaning as a profession.<\/p>\n<p>It was back in 2003 that Sean, who originally hails from South Africa, began working for what was then Servest UK as a site supervisor, after studying IT in his homeland.<\/p>\n<p>Over the two decades that followed, Sean led retail and cleaning divisions, and served as Chief Operating Officer at Atalian Servest, before being appointed to head up the new OCS cleaning division.<\/p>\n<p>\u201cTo take on that first role with Servest, I needed to move to Sheffield \u2013\u00a0so I moved in with our cleaners,\u201d says Sean.<\/p>\n<p>\u201cI moved into the house they were sharing, and they taught me how to clean. I started with Gatecrasher nightclub and Bed nightclub, before moving into an area management role, and then moving to the head office in Bury St Edmunds.\u201d<\/p>\n<h3>The attributes for success<\/h3>\n<p>Since then, Sean\u2019s played a key role in a business that\u2019s experienced sizeable organic growth, but those early experiences cemented in his mind the attributes that are needed to succeed.<\/p>\n<\/section>\n    <\/section>\n\n\n    <section id=\"block_acf-block-65992517659df\" class=\"px-4 py-8 md:px-8 relative overflow-hidden rounded-3xl\" style=\"background-color: #FEFAF9 ;\">\n        <svg class=\"text-[#E34E21] absolute -top-[31px] -right-[52px] w-[280px] h-[280px] md:-top-[35px] md:-right-[68px]\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 345 348\" preserveAspectRatio=\"none\">\n            <g fill=\"currentColor\" opacity=\".1\">\n                <path d=\"M37.763 65.46 64.38 38.674a173.12 173.12 0 0 1 21.277-14.72L23.135 86.87a174.285 174.285 0 0 1 14.628-21.41ZM4.894 131.987c.777-3.131 1.639-6.228 2.582-9.289l113.785-114.5a170.68 170.68 0 0 1 9.231-2.6L4.894 131.987ZM.068 163.603c.147-2.442.344-4.87.59-7.284L154.672 1.336c2.399-.248 4.812-.446 7.239-.594L.068 163.603ZM.444 189.985A176.37 176.37 0 0 1 0 183.742L181.924.674a173.1 173.1 0 0 1 6.204.447L.444 189.985ZM4.071 213.09c-.415-1.83-.8-3.672-1.158-5.524L205.6 3.606c1.841.359 3.671.747 5.49 1.165L4.071 213.09ZM10.127 233.758a173.1 173.1 0 0 1-1.713-4.967L226.692 9.141c1.656.55 3.301 1.125 4.935 1.723l-221.5 222.894ZM18.155 252.44a173.983 173.983 0 0 1-2.175-4.502L245.72 16.755a171.56 171.56 0 0 1 4.473 2.188L18.155 252.44ZM27.888 269.407a175.49 175.49 0 0 1-2.583-4.091L262.988 26.139c1.368.847 2.723 1.714 4.065 2.599L27.888 269.407ZM39.168 284.817a173.977 173.977 0 0 1-2.96-3.712L278.679 37.11c1.244.976 2.474 1.969 3.689 2.978l-243.2 244.729ZM51.912 298.754a174.74 174.74 0 0 1-3.32-3.348L292.89 49.571a174.152 174.152 0 0 1 3.327 3.342L51.912 298.754ZM66.1 311.237a174.123 174.123 0 0 1-3.684-2.984l243.241-244.77a174.342 174.342 0 0 1 2.965 3.706L66.099 311.237ZM81.765 322.234a172.453 172.453 0 0 1-4.059-2.605l239.255-240.76c.882 1.348 1.745 2.71 2.59 4.084L81.765 322.234ZM99.006 331.645c-1.501-.711-2.99-1.443-4.466-2.196L326.72 95.808a172.535 172.535 0 0 1 2.182 4.494L99.006 331.645ZM118.002 339.29a172.923 172.923 0 0 1-4.927-1.732L334.779 114.46a173.589 173.589 0 0 1 1.72 4.958L118.002 339.29ZM139.057 344.863a171.346 171.346 0 0 1-5.48-1.176L340.87 135.091c.418 1.828.807 3.666 1.168 5.515L139.057 344.863ZM162.689 347.844a172.903 172.903 0 0 1-6.19-.461l188.043-189.226c.189 2.066.342 4.143.458 6.229L162.689 347.844ZM189.868 347.253c-2.391.241-4.797.432-7.216.572l162.33-163.351a175.2 175.2 0 0 1-.569 7.262L189.868 347.253ZM223.135 340.537a170.58 170.58 0 0 1-9.181 2.549l126.318-127.112a173.708 173.708 0 0 1-2.533 9.239L223.135 340.537ZM278.57 311.515a173.062 173.062 0 0 1-20.231 13.668l64.142-64.545a174.297 174.297 0 0 1-13.583 20.358l-30.328 30.519Z\" \/>\n            <\/g>\n        <\/svg>\n                <div class=\"relative grid gap-8 md:gap-6\">\n                            <p class=\"text-ocs-gray-nav text-[26px] md:text-[22px] font-medium leading-[34px] md:leading-[30px] -tracking-[0.5px] text-crop\">\n                    &#8220;People need to be passionate about what they do, believe in what they do, and treat the business as if it was their own.&#8221;                <\/p>\n                                        <div class=\"flex items-center gap-3 md:gap-2\">\n                                                                <div>\n                                                                                                <p class=\"font-medium text-base text-ocs-blue-navy\">\n                                        Sean Fisher                                    <\/p>\n                                                                                                                        <p class=\"text-sm text-ocs-blue-navy\">\n                                    CEO of Cleaning                                <\/p>\n                                                    <\/div>\n                                    <\/div>\n                    <\/div>\n    <\/section>\n\n\n    <section \n        id=\"block_acf-block-6599251765a0f\" \n        class=\"text-[#475467] prose-h1:font-semibold prose-h1:mb-10 prose-headings:font-medium prose prose-ocs prose-li:pl-0 w-full max-w-none\n        \"\n        style=\"background-color: #FFFFFF;\"\n    >\n        <p>\u201cYou\u2019ve got to have the energy and the edge \u2013 the pace at which we operate is relentless, but at the same time, it\u2019s good fun.\u201d<\/p>\n<p>The new OCS TRUE values \u2013 Trust, Respect, Unity and Empowerment \u2013\u00a0sit well with Sean, who believes when you find the right people, it makes everything else significantly easier.<\/p>\n<p>\u201cThat\u2019s everything we stand for, as a business, as a cleaning business, and myself as an individual,\u201d he says.<\/p>\n<p>\u201cWhen you get the right people, who are true to those values, you have a successful business \u2013 and I think those values suit us perfectly.\u201d<\/p>\n<h3>Putting values into practice<\/h3>\n<p>In practice, for Sean, those values look fairly simple \u2013 but the impact they can have is seismic.<\/p>\n<p>\u201cYou\u2019ve got to be professional, polite and well-mannered \u2013\u00a0that\u2019s a given,\u201d he says.<\/p>\n<p>\u201cAt the start of every shift, you\u2019ve got to be on site before the shift starts. I expect all of my operators to be visible on site, engaging with customers, and making sure they\u2019re getting the best out of their team in terms of productivity and standards.\u201d<\/p>\n<p>And that engagement with customers \u2013 which builds unity and trust, as well as demonstrating respect \u2013 is essential to building partnerships that truly help people and places be their best.<\/p>\n<p>\u201cIt\u2019s important to build those relationships because, together, we\u2019ll achieve significantly better outcomes,\u201d says Sean.<\/p>\n<p>\u201cWe do a lot of relationship mapping, from site level all the way to procurement and CEOs, and if you get that right, you can have the right conversations with the right people \u2013 you\u2019re not forcing a relationship, but building something that will be beneficial for both parties in the longer term.\u201d<\/p>\n<h3>Building solid foundations for OCS<\/h3>\n<p>A successful relationship can deliver a number of strong outcomes,\u00a0 made possible by the successful day-to-day delivery of services. Those longer-term outcomes are something Sean is focused on in his new role as CEO of Cleaning.<\/p>\n<p>First, however, comes a period of building the foundations that will serve the new OCS business well over the decades to come.<\/p>\n<p>\u201cMy main objective this year is to get things like budgets, succession plans and performance management right, ensuring we have the right people in the right roles, and are giving the right opportunities to those people, too,\u201d he says.<\/p>\n<p>\u201cThat will create an incredibly solid foundation from which we can build upon and deliver on our overall business mission.\u201d<\/p>\n<p>That mission is, of course, to be the best facilities management business in the world, making people and places the best they can be \u2013 and it\u2019s a mission that enthuses Sean as looks ahead to the coming months and years.<\/p>\n<p>He says, \u201cOCS needs to stand for quality, and I want to help OCS become synonymous with being the best.\u201d<\/p>\n    <\/section>\n","protected":false},"excerpt":{"rendered":"<p>Career progression, pathway and training and development to a senior role.<\/p>\n","protected":false},"author":18,"featured_media":10000010388,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[19,54],"tags":[193],"country":[],"class_list":["post-10383","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-type","category-our-people","tag-leadership"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - 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