{"id":31118,"date":"2025-05-20T15:05:11","date_gmt":"2025-05-20T14:05:11","guid":{"rendered":"https:\/\/ocs.com\/uk\/?post_type=customer-stories&#038;p=31118"},"modified":"2025-08-14T16:18:45","modified_gmt":"2025-08-14T15:18:45","slug":"optimising-food-service-at-kings-norton-girls-school","status":"publish","type":"customer-stories","link":"https:\/\/ocs.com\/uk\/customer-stories\/optimising-food-service-at-kings-norton-girls-school\/","title":{"rendered":"Optimising food service at Kings Norton Girls\u2019 School"},"content":{"rendered":"\n    <section id=\"block_acf-block-689dfe5495fef\"  class=\"block_text_image max-w-8xl mx-auto w-full px-4 py-6 md:py-[72px]\">\n        <div class=\"w-full px-4  md:px-8 lg:px-[54px] rounded-3xl\" style=\"background-color: #FFFFFF\">\n            <div class=\"relative flex flex-col gap-8 lg:gap-16 items-stretch justify-center  lg:flex-row-reverse \">\n            <div class=\"relative w-full lg:w-1\/2  h-[400px]  lg:h-auto aspect-[3\/2] lg:aspect-auto overflow-auto rounded-3xl \">\n                            <picture>\n                    <source srcset=\"https:\/\/ucarecdn.com\/65861420-63ac-4c19-9bd4-4fef3f323b40\/-\/format\/auto\/-\/quality\/smart\/-\/preview\/768x768\/\" media=\"(max-width: 640px)\" type=\"image\/jpg\">\n                    <source srcset=\"https:\/\/ucarecdn.com\/65861420-63ac-4c19-9bd4-4fef3f323b40\/-\/format\/auto\/-\/quality\/smart\/-\/preview\/1024x1024\/\" type=\"image\/jpg\">\n                    <img decoding=\"async\" src=\"https:\/\/ucarecdn.com\/65861420-63ac-4c19-9bd4-4fef3f323b40\/-\/format\/auto\/-\/quality\/smart\/-\/preview\/1024x1024\/\" alt=\"\" class=\"object-cover w-full h-full rounded-3xl\" \/>\n                <\/picture>\n                    <\/div>\n                <div class=\"flex flex-col justify-center w-full lg:w-1\/2 gap-8 lg:py-6\">\n                            <h2 class=\"text-ocs-gray-nav font-medium text-[36px] md:text-[44px] lg:mb-2 leading-[44px] md:leading-[54px] text-crop\">Executive Summary<\/h2>\n                                        <div class=\"text-ocs-gray-nav prose\">\n                    <p><a href=\"https:\/\/www.kngs.co.uk\/\">Kings Norton Girls\u2019 School<\/a>\u00a0is an all-girls academy school and sixth form in Birmingham for students aged 11\u201319. They welcome around 1,100 students and according to the\u00a0<a href=\"https:\/\/www.thetimes.com\/best-schools-league-table\">Parent Power Guide<\/a>, it\u2019s ranked among the top secondary schools in Birmingham. Kings Norton Girls\u2019 School appointed Angel Hill Food Co. in 2024 to revitalise its catering service, which was facing challenges such as high food costs, significant waste, low student engagement, and slow service times.<\/p>\n<p class=\"p1\">Led by Catering Manager Andre Alto, we implemented a refreshed approach focused on cost control, food quality, staff training, and student engagement. A 12-month food calendar, themed events, reduced packaging, and stronger collaboration with students, parents, and school staff helped transform the dining experience and support a healthier, more sustainable food culture.<\/p>\n                <\/div>\n                        <!-- icons -->\n                        <!-- buttons -->\n                                                <!-- quote -->\n                    <\/div>\n    <\/div>        <\/div>\n    <\/section>\n\n\n    <section x-data=\"stats\" id=\"block_acf-block-689dfe549603f\" class=\"count-up-stats max-w-8xl mx-auto py-6 md:py-[72px] \" >\n            <div class=\"count-up-stats__container xl:px-[72px] rounded-[32px]  px-6 md:px-16\" style=\"background-color: #FFFFFF\">\n\n                <div class=\"relative grid gap-12\">\n    \n            <ul class=\"grid sm:grid-cols-2 xl:grid-cols-4 gap-6\">\n                                                <li class=\"flex flex-col rounded-3xl bg-white border border-[#ECECF2] justify-between px-6 py-8 gap-6\">\n                        <div class=\"flex flex-col items-start gap-8\">\n                            <div class=\"p-2 flex flex-none items-center justify-center rounded-full bg-[#E34E21]\/25 border-[#E34E21]\/10 border-8 bg-clip-padding\">\n                                                                    <picture>\n                                        <source srcset=\"https:\/\/ucarecdn.com\/baa13823-5129-47ec-8c54-e754b92e9ea6\/-\/format\/auto\/-\/quality\/smart\/-\/preview\/300x300\/\" type=\"image\/jpg\">\n                                        <img decoding=\"async\" src=\"https:\/\/ucarecdn.com\/baa13823-5129-47ec-8c54-e754b92e9ea6\/-\/format\/auto\/-\/quality\/smart\/-\/preview\/300x300\/\" class=\"w-6 h-full flex flex-none object-cover object-center\" alt=\"Growth\">\n                                    <\/picture>\n                                                            <\/div>\n                                                            <h3 class=\"text-ocs-orange font-medium text-[24px] sm:text-[32px] leading-[30px] sm:leading-[40px] -tracking-[0.5px] text-crop md:font-semibold\">\n                                    <span x-intersect.once=\"animateNumber($el)\">15<\/span>%                                <\/h3>\n                                                    <\/div>\n                                                    <p class=\"text-ocs-blue-navy font-medium text-xl leading-7\">\n                                Daily sales increase.                            <\/p>\n                                            <\/li>\n                                                                <li class=\"flex flex-col rounded-3xl bg-white border border-[#ECECF2] justify-between px-6 py-8 gap-6\">\n                        <div class=\"flex flex-col items-start gap-8\">\n                            <div class=\"p-2 flex flex-none items-center justify-center rounded-full bg-[#E34E21]\/25 border-[#E34E21]\/10 border-8 bg-clip-padding\">\n                                                                    <picture>\n                                        <source srcset=\"https:\/\/ucarecdn.com\/c2442c8e-09bd-4208-b454-d69ff9742aad\/-\/format\/auto\/-\/quality\/smart\/-\/preview\/300x300\/\" type=\"image\/jpg\">\n                                        <img decoding=\"async\" src=\"https:\/\/ucarecdn.com\/c2442c8e-09bd-4208-b454-d69ff9742aad\/-\/format\/auto\/-\/quality\/smart\/-\/preview\/300x300\/\" class=\"w-6 h-full flex flex-none object-cover object-center\" alt=\"\">\n                                    <\/picture>\n                                                            <\/div>\n                                                            <h3 class=\"text-ocs-orange font-medium text-[24px] sm:text-[32px] leading-[30px] sm:leading-[40px] -tracking-[0.5px] text-crop md:font-semibold\">\n                                    <span x-intersect.once=\"animateNumber($el)\">1100<\/span>                                <\/h3>\n                                                    <\/div>\n                                                    <p class=\"text-ocs-blue-navy font-medium text-xl leading-7\">\n                                Students attending Kings Norton Girls&#8217; School.                            <\/p>\n                                            <\/li>\n                                                                <li class=\"flex flex-col rounded-3xl bg-white border border-[#ECECF2] justify-between px-6 py-8 gap-6\">\n                        <div class=\"flex flex-col items-start gap-8\">\n                            <div class=\"p-2 flex flex-none items-center justify-center rounded-full bg-[#E34E21]\/25 border-[#E34E21]\/10 border-8 bg-clip-padding\">\n                                                                    <picture>\n                                        <source srcset=\"https:\/\/ucarecdn.com\/cf400c8e-f24a-4ee7-b8ea-9851d9f8e5ca\/-\/format\/auto\/-\/quality\/smart\/-\/preview\/300x300\/\" type=\"image\/jpg\">\n                                        <img decoding=\"async\" src=\"https:\/\/ucarecdn.com\/cf400c8e-f24a-4ee7-b8ea-9851d9f8e5ca\/-\/format\/auto\/-\/quality\/smart\/-\/preview\/300x300\/\" class=\"w-6 h-full flex flex-none object-cover object-center\" alt=\"\">\n                                    <\/picture>\n                                                            <\/div>\n                                                            <h3 class=\"text-ocs-orange font-medium text-[24px] sm:text-[32px] leading-[30px] sm:leading-[40px] -tracking-[0.5px] text-crop md:font-semibold\">\n                                    <span x-intersect.once=\"animateNumber($el)\">91<\/span>%                                <\/h3>\n                                                    <\/div>\n                                                    <p class=\"text-ocs-blue-navy font-medium text-xl leading-7\">\n                                Score in an unannounced WLP audit &#8211; 5-star EHO rating.                            <\/p>\n                                            <\/li>\n                                                                <li class=\"flex flex-col rounded-3xl bg-white border border-[#ECECF2] justify-between px-6 py-8 gap-6\">\n                        <div class=\"flex flex-col items-start gap-8\">\n                            <div class=\"p-2 flex flex-none items-center justify-center rounded-full bg-[#E34E21]\/25 border-[#E34E21]\/10 border-8 bg-clip-padding\">\n                                                                    <picture>\n                                        <source srcset=\"https:\/\/ucarecdn.com\/c782bce9-d594-4874-98d1-9a45d723c547\/-\/format\/auto\/-\/quality\/smart\/-\/preview\/300x300\/\" type=\"image\/jpg\">\n                                        <img decoding=\"async\" src=\"https:\/\/ucarecdn.com\/c782bce9-d594-4874-98d1-9a45d723c547\/-\/format\/auto\/-\/quality\/smart\/-\/preview\/300x300\/\" class=\"w-6 h-full flex flex-none object-cover object-center\" alt=\"Chefs | OCS\">\n                                    <\/picture>\n                                                            <\/div>\n                                                            <h3 class=\"text-ocs-orange font-medium text-[24px] sm:text-[32px] leading-[30px] sm:leading-[40px] -tracking-[0.5px] text-crop md:font-semibold\">\n                                    <span x-intersect.once=\"animateNumber($el)\">12<\/span>                                <\/h3>\n                                                    <\/div>\n                                                    <p class=\"text-ocs-blue-navy font-medium text-xl leading-7\">\n                                Month food plan was introduced.                            <\/p>\n                                            <\/li>\n                                    <\/ul>\n    <\/div>\n            <\/div>\n    <\/section>\n\n\n\n\n    <section id=\"block_acf-block-689dfe5496354\"  class=\"block_text_image max-w-8xl mx-auto w-full px-4 py-6 md:py-[72px]\">\n        <div class=\"w-full px-4  md:px-8 lg:px-[54px] rounded-3xl\" style=\"background-color: #FFFFFF\">\n            <div class=\"relative flex flex-col gap-8 lg:gap-16 items-stretch justify-center  lg:flex-row-reverse \">\n            <div class=\"relative w-full lg:w-1\/2  h-[400px]  lg:h-auto aspect-[3\/2] lg:aspect-auto overflow-auto rounded-3xl \">\n                            <picture>\n                    <source srcset=\"https:\/\/ucarecdn.com\/0a3c11ed-3993-4d05-8df4-879b3aaa3d90\/-\/format\/auto\/-\/quality\/smart\/-\/preview\/768x768\/\" media=\"(max-width: 640px)\" type=\"image\/jpg\">\n                    <source srcset=\"https:\/\/ucarecdn.com\/0a3c11ed-3993-4d05-8df4-879b3aaa3d90\/-\/format\/auto\/-\/quality\/smart\/-\/preview\/1024x1024\/\" type=\"image\/jpg\">\n                    <img decoding=\"async\" src=\"https:\/\/ucarecdn.com\/0a3c11ed-3993-4d05-8df4-879b3aaa3d90\/-\/format\/auto\/-\/quality\/smart\/-\/preview\/1024x1024\/\" alt=\"A buffet with trays of assorted hot foods, including roasted potatoes, green peas, rice, mixed vegetables, and other colorful dishes, each with a metal serving spoon or slotted spoon.\" class=\"object-cover w-full h-full rounded-3xl\" \/>\n                <\/picture>\n                    <\/div>\n                <div class=\"flex flex-col justify-center w-full lg:w-1\/2 gap-8 lg:py-6\">\n                            <h2 class=\"text-ocs-gray-nav font-medium text-[36px] md:text-[44px] lg:mb-2 leading-[44px] md:leading-[54px] text-crop\">The Brief<\/h2>\n                                        <div class=\"text-ocs-gray-nav prose\">\n                    <p>The food service at the school faced many challenges left over from the incumbent service provider including:<\/p>\n                <\/div>\n                        <!-- icons -->\n                            <div>\n                                            \n<div class=\"flex flex-row gap-3 items-center py-4 border-t border-[#F1F4F7]\">\n    <div class=\"bg-ocs-orange-light rounded-full w-[30px] h-[30px] p-[3px]\">\n        <div class=\"bg-ocs-orange rounded-full w-6 h-6 p-1\">\n                            <!-- default checkmark icon -->\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\">\n                    <path d=\"M13.3337 4L6.00033 11.3333L2.66699 8\" stroke=\"#FDFDFE\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/>\n                <\/svg>\n                    <\/div>\n    <\/div>\n            <div class=\"text-ocs-gray-nav font-semibold\">\n            High food costs and significant food waste (affecting profitability)        <\/div>\n    <\/div>                                            \n<div class=\"flex flex-row gap-3 items-center py-4 border-t border-[#F1F4F7]\">\n    <div class=\"bg-ocs-orange-light rounded-full w-[30px] h-[30px] p-[3px]\">\n        <div class=\"bg-ocs-orange rounded-full w-6 h-6 p-1\">\n                            <!-- default checkmark icon -->\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\">\n                    <path d=\"M13.3337 4L6.00033 11.3333L2.66699 8\" stroke=\"#FDFDFE\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/>\n                <\/svg>\n                    <\/div>\n    <\/div>\n            <div class=\"text-ocs-gray-nav font-semibold\">\n            Poor communication between the kitchen team and school staff, leading to a lack of motivation in the kitchen.        <\/div>\n    <\/div>                                            \n<div class=\"flex flex-row gap-3 items-center py-4 border-t border-[#F1F4F7]\">\n    <div class=\"bg-ocs-orange-light rounded-full w-[30px] h-[30px] p-[3px]\">\n        <div class=\"bg-ocs-orange rounded-full w-6 h-6 p-1\">\n                            <!-- default checkmark icon -->\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\">\n                    <path d=\"M13.3337 4L6.00033 11.3333L2.66699 8\" stroke=\"#FDFDFE\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/>\n                <\/svg>\n                    <\/div>\n    <\/div>\n            <div class=\"text-ocs-gray-nav font-semibold\">\n            Service times were also causing delays and student-parent dissatisfaction        <\/div>\n    <\/div>                                            \n<div class=\"flex flex-row gap-3 items-center py-4 border-t border-[#F1F4F7]\">\n    <div class=\"bg-ocs-orange-light rounded-full w-[30px] h-[30px] p-[3px]\">\n        <div class=\"bg-ocs-orange rounded-full w-6 h-6 p-1\">\n                            <!-- default checkmark icon -->\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\">\n                    <path d=\"M13.3337 4L6.00033 11.3333L2.66699 8\" stroke=\"#FDFDFE\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/>\n                <\/svg>\n                    <\/div>\n    <\/div>\n            <div class=\"text-ocs-gray-nav font-semibold\">\n            Low student engagement        <\/div>\n    <\/div>                                    <\/div>\n                        <!-- buttons -->\n                                                <!-- quote -->\n                    <\/div>\n    <\/div>        <\/div>\n    <\/section>\n\n\n\n    <section id=\"block_acf-block-689dfe5496380\"  class=\"block_text_image max-w-8xl mx-auto w-full px-4 py-6 md:py-[72px]\">\n        <div class=\"w-full px-4  md:px-8 lg:px-[54px] rounded-3xl\" style=\"background-color: #FFFFFF\">\n            <div class=\"relative flex flex-col gap-8 lg:gap-16 items-stretch justify-center  lg:flex-row \">\n            <div class=\"relative w-full lg:w-1\/2  h-[400px]  lg:h-auto aspect-[3\/2] lg:aspect-auto overflow-auto rounded-3xl \">\n                            <picture>\n                    <source srcset=\"https:\/\/ucarecdn.com\/f45184e0-0464-49af-a6a6-291d4427dac4\/-\/format\/auto\/-\/quality\/smart\/-\/preview\/768x768\/\" media=\"(max-width: 640px)\" type=\"image\/jpg\">\n                    <source srcset=\"https:\/\/ucarecdn.com\/f45184e0-0464-49af-a6a6-291d4427dac4\/-\/format\/auto\/-\/quality\/smart\/-\/preview\/1024x1024\/\" type=\"image\/jpg\">\n                    <img decoding=\"async\" src=\"https:\/\/ucarecdn.com\/f45184e0-0464-49af-a6a6-291d4427dac4\/-\/format\/auto\/-\/quality\/smart\/-\/preview\/1024x1024\/\" alt=\"School catering nutritious food\" class=\"object-cover w-full h-full rounded-3xl\" \/>\n                <\/picture>\n                    <\/div>\n                <div class=\"flex flex-col justify-center w-full lg:w-1\/2 gap-8 lg:py-6\">\n                            <h2 class=\"text-ocs-gray-nav font-medium text-[36px] md:text-[44px] lg:mb-2 leading-[44px] md:leading-[54px] text-crop\">The Outcome<\/h2>\n                                        <div class=\"text-ocs-gray-nav prose\">\n                    <p>Providing nutritious, fresh, and diverse meals in schools is crucial for several reasons, including promoting healthy eating habits and addressing food insecurity. In 2024 Clare Skinner, Business Manager at Kings Norton Girls\u2019 School appointed\u00a0<a href=\"https:\/\/www.angelhillfood.co\/\">Angel Hill Food Co.<\/a>\u00a0to revive their catering efforts.<\/p>\n<p>Our Angel Hill Food Co. team, led by Catering Manager Andre Alto, set to work implementing interventions. These interventions spanned the food supply chain to supercharge our service.<\/p>\n<p>Andre implemented a system to monitor food expenditures. He collaborated with suppliers and the purchasing team to ensure optimal price and quality. He also trained kitchen colleagues on portion control and food preparation techniques. These measures led to a noticeable reduction in food costs and waste, improving the profit margin.<\/p>\n<p>A 12-month food plan was presented to the school, featuring an exciting calendar of events to engage students and sixth-formers. The plan introduced new recipes and raised awareness around key food campaigns that promote healthy eating. Calendar highlights included Build Your Own Burrito Day and the Academy Cookery Show. Special catering efforts were also made for families attending the schools theatre performances.<\/p>\n<p>These changes significantly boosted student engagement and school spirit. Overall, it not only drove sales but sparked a positive shift in school culture.<\/p>\n                <\/div>\n                        <!-- icons -->\n                        <!-- buttons -->\n                                                <!-- quote -->\n                    <\/div>\n    <\/div>        <\/div>\n    <\/section>\n\n\n    <section x-data=\"{ ...outcomeStats(), accordion: null }\" id=\"block_acf-block-689dfe54963a8\" class=\"customer-stories-outcomes max-w-8xl mx-auto py-6 px-6 md:px-[70px]\">\n        <div class=\"flex gap-16 items-start flex-wrap\">\n            <div class=\"w-full lg:max-w-[350px]\">\n                <h2 class=\"text-ocs-gray-nav font-medium text-[28px] leading-[38px] mb-5\">BEST Outcomes<\/h2>\n                                    <ul class=\"w-full\">\n                                                    <li id=\"block_acf-block-689dfe54963a8-69df5de4f2f20\" x-cloak class=\"w-full py-3 first:pt-0 border-t first:border-0 border-[#FFD8C6] flex flex-col gap-2\">\n                                <button @click=\"accordion == null ? accordion = 'block_acf-block-689dfe54963a8-69df5de4f2f20' : (accordion != 'block_acf-block-689dfe54963a8-69df5de4f2f20') &#038;&#038; (accordion != null) ? accordion = 'block_acf-block-689dfe54963a8-69df5de4f2f20' : accordion = null\" class=\"w-full flex flex-row items-center justify-between gap-4\">\n                                    <h3 class=\"text-xl font-regular text-ocs-gray-nav text-left\">Best Experiences <\/h3>\n                                    <div class=\"rounded-full flex flex-none items-center p-2 transition duration-150 ease-in\">\n                                        <svg x-show=\"accordion == 'block_acf-block-689dfe54963a8-69df5de4f2f20'\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"21\" viewBox=\"0 0 20 21\" fill=\"none\">\n                                            <path d=\"M4.16699 10.5H15.8337\" stroke=\"#181924\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/>\n                                        <\/svg>\n                                        <svg x-show=\"accordion !== 'block_acf-block-689dfe54963a8-69df5de4f2f20'\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"21\" viewBox=\"0 0 20 21\" fill=\"none\">\n                                            <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M10.75 3.25C10.75 2.83579 10.4142 2.5 10 2.5C9.58579 2.5 9.25 2.83579 9.25 3.25V9.75H2.75C2.33579 9.75 2 10.0858 2 10.5C2 10.9142 2.33579 11.25 2.75 11.25H9.25V17.75C9.25 18.1642 9.58579 18.5 10 18.5C10.4142 18.5 10.75 18.1642 10.75 17.75V11.25H17.25C17.6642 11.25 18 10.9142 18 10.5C18 10.0858 17.6642 9.75 17.25 9.75H10.75V3.25Z\" fill=\"#181924\" \/>\n                                        <\/svg>\n                                    <\/div>\n                                <\/button>\n\n                                <div x-show=\"accordion == 'block_acf-block-689dfe54963a8-69df5de4f2f20'\" x-collapse class=\"text-content pb-3\">\n                                    Collaborative planning with students and parents created a more inclusive and enjoyable dining experience, boosting engagement and school spirit.                                <\/div>\n                            <\/li>\n                                                    <li id=\"block_acf-block-689dfe54963a8-69df5de4f2f2b\" x-cloak class=\"w-full py-3 first:pt-0 border-t first:border-0 border-[#FFD8C6] flex flex-col gap-2\">\n                                <button @click=\"accordion == null ? accordion = 'block_acf-block-689dfe54963a8-69df5de4f2f2b' : (accordion != 'block_acf-block-689dfe54963a8-69df5de4f2f2b') &#038;&#038; (accordion != null) ? accordion = 'block_acf-block-689dfe54963a8-69df5de4f2f2b' : accordion = null\" class=\"w-full flex flex-row items-center justify-between gap-4\">\n                                    <h3 class=\"text-xl font-regular text-ocs-gray-nav text-left\">Best Productivity<\/h3>\n                                    <div class=\"rounded-full flex flex-none items-center p-2 transition duration-150 ease-in\">\n                                        <svg x-show=\"accordion == 'block_acf-block-689dfe54963a8-69df5de4f2f2b'\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"21\" viewBox=\"0 0 20 21\" fill=\"none\">\n                                            <path d=\"M4.16699 10.5H15.8337\" stroke=\"#181924\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/>\n                                        <\/svg>\n                                        <svg x-show=\"accordion !== 'block_acf-block-689dfe54963a8-69df5de4f2f2b'\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"21\" viewBox=\"0 0 20 21\" fill=\"none\">\n                                            <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M10.75 3.25C10.75 2.83579 10.4142 2.5 10 2.5C9.58579 2.5 9.25 2.83579 9.25 3.25V9.75H2.75C2.33579 9.75 2 10.0858 2 10.5C2 10.9142 2.33579 11.25 2.75 11.25H9.25V17.75C9.25 18.1642 9.58579 18.5 10 18.5C10.4142 18.5 10.75 18.1642 10.75 17.75V11.25H17.25C17.6642 11.25 18 10.9142 18 10.5C18 10.0858 17.6642 9.75 17.25 9.75H10.75V3.25Z\" fill=\"#181924\" \/>\n                                        <\/svg>\n                                    <\/div>\n                                <\/button>\n\n                                <div x-show=\"accordion == 'block_acf-block-689dfe54963a8-69df5de4f2f2b'\" x-collapse class=\"text-content pb-3\">\n                                    Delegating kitchen responsibilities based on individual strengths led to faster service, improved food quality, and greater team efficiency.                                <\/div>\n                            <\/li>\n                                                    <li id=\"block_acf-block-689dfe54963a8-69df5de4f2f2f\" x-cloak class=\"w-full py-3 first:pt-0 border-t first:border-0 border-[#FFD8C6] flex flex-col gap-2\">\n                                <button @click=\"accordion == null ? accordion = 'block_acf-block-689dfe54963a8-69df5de4f2f2f' : (accordion != 'block_acf-block-689dfe54963a8-69df5de4f2f2f') &#038;&#038; (accordion != null) ? accordion = 'block_acf-block-689dfe54963a8-69df5de4f2f2f' : accordion = null\" class=\"w-full flex flex-row items-center justify-between gap-4\">\n                                    <h3 class=\"text-xl font-regular text-ocs-gray-nav text-left\">Best Practices<\/h3>\n                                    <div class=\"rounded-full flex flex-none items-center p-2 transition duration-150 ease-in\">\n                                        <svg x-show=\"accordion == 'block_acf-block-689dfe54963a8-69df5de4f2f2f'\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"21\" viewBox=\"0 0 20 21\" fill=\"none\">\n                                            <path d=\"M4.16699 10.5H15.8337\" stroke=\"#181924\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/>\n                                        <\/svg>\n                                        <svg x-show=\"accordion !== 'block_acf-block-689dfe54963a8-69df5de4f2f2f'\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"21\" viewBox=\"0 0 20 21\" fill=\"none\">\n                                            <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M10.75 3.25C10.75 2.83579 10.4142 2.5 10 2.5C9.58579 2.5 9.25 2.83579 9.25 3.25V9.75H2.75C2.33579 9.75 2 10.0858 2 10.5C2 10.9142 2.33579 11.25 2.75 11.25H9.25V17.75C9.25 18.1642 9.58579 18.5 10 18.5C10.4142 18.5 10.75 18.1642 10.75 17.75V11.25H17.25C17.6642 11.25 18 10.9142 18 10.5C18 10.0858 17.6642 9.75 17.25 9.75H10.75V3.25Z\" fill=\"#181924\" \/>\n                                        <\/svg>\n                                    <\/div>\n                                <\/button>\n\n                                <div x-show=\"accordion == 'block_acf-block-689dfe54963a8-69df5de4f2f2f'\" x-collapse class=\"text-content pb-3\">\n                                    Introducing regular audits and aligning menus with the seasonal food plan ensured consistent quality and nutritional balance.                                <\/div>\n                            <\/li>\n                                                    <li id=\"block_acf-block-689dfe54963a8-69df5de4f2f34\" x-cloak class=\"w-full py-3 first:pt-0 border-t first:border-0 border-[#FFD8C6] flex flex-col gap-2\">\n                                <button @click=\"accordion == null ? accordion = 'block_acf-block-689dfe54963a8-69df5de4f2f34' : (accordion != 'block_acf-block-689dfe54963a8-69df5de4f2f34') &#038;&#038; (accordion != null) ? accordion = 'block_acf-block-689dfe54963a8-69df5de4f2f34' : accordion = null\" class=\"w-full flex flex-row items-center justify-between gap-4\">\n                                    <h3 class=\"text-xl font-regular text-ocs-gray-nav text-left\">Best Resilience <\/h3>\n                                    <div class=\"rounded-full flex flex-none items-center p-2 transition duration-150 ease-in\">\n                                        <svg x-show=\"accordion == 'block_acf-block-689dfe54963a8-69df5de4f2f34'\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"21\" viewBox=\"0 0 20 21\" fill=\"none\">\n                                            <path d=\"M4.16699 10.5H15.8337\" stroke=\"#181924\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/>\n                                        <\/svg>\n                                        <svg x-show=\"accordion !== 'block_acf-block-689dfe54963a8-69df5de4f2f34'\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"21\" viewBox=\"0 0 20 21\" fill=\"none\">\n                                            <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M10.75 3.25C10.75 2.83579 10.4142 2.5 10 2.5C9.58579 2.5 9.25 2.83579 9.25 3.25V9.75H2.75C2.33579 9.75 2 10.0858 2 10.5C2 10.9142 2.33579 11.25 2.75 11.25H9.25V17.75C9.25 18.1642 9.58579 18.5 10 18.5C10.4142 18.5 10.75 18.1642 10.75 17.75V11.25H17.25C17.6642 11.25 18 10.9142 18 10.5C18 10.0858 17.6642 9.75 17.25 9.75H10.75V3.25Z\" fill=\"#181924\" \/>\n                                        <\/svg>\n                                    <\/div>\n                                <\/button>\n\n                                <div x-show=\"accordion == 'block_acf-block-689dfe54963a8-69df5de4f2f34'\" x-collapse class=\"text-content pb-3\">\n                                    The kitchen team adapted quickly to new systems and embraced continuous improvement, even under pressure, maintaining high standards throughout.                                <\/div>\n                            <\/li>\n                                                    <li id=\"block_acf-block-689dfe54963a8-69df5de4f2f38\" x-cloak class=\"w-full py-3 first:pt-0 border-t first:border-0 border-[#FFD8C6] flex flex-col gap-2\">\n                                <button @click=\"accordion == null ? accordion = 'block_acf-block-689dfe54963a8-69df5de4f2f38' : (accordion != 'block_acf-block-689dfe54963a8-69df5de4f2f38') &#038;&#038; (accordion != null) ? accordion = 'block_acf-block-689dfe54963a8-69df5de4f2f38' : accordion = null\" class=\"w-full flex flex-row items-center justify-between gap-4\">\n                                    <h3 class=\"text-xl font-regular text-ocs-gray-nav text-left\">Best Outcomes<\/h3>\n                                    <div class=\"rounded-full flex flex-none items-center p-2 transition duration-150 ease-in\">\n                                        <svg x-show=\"accordion == 'block_acf-block-689dfe54963a8-69df5de4f2f38'\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"21\" viewBox=\"0 0 20 21\" fill=\"none\">\n                                            <path d=\"M4.16699 10.5H15.8337\" stroke=\"#181924\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/>\n                                        <\/svg>\n                                        <svg x-show=\"accordion !== 'block_acf-block-689dfe54963a8-69df5de4f2f38'\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"21\" viewBox=\"0 0 20 21\" fill=\"none\">\n                                            <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M10.75 3.25C10.75 2.83579 10.4142 2.5 10 2.5C9.58579 2.5 9.25 2.83579 9.25 3.25V9.75H2.75C2.33579 9.75 2 10.0858 2 10.5C2 10.9142 2.33579 11.25 2.75 11.25H9.25V17.75C9.25 18.1642 9.58579 18.5 10 18.5C10.4142 18.5 10.75 18.1642 10.75 17.75V11.25H17.25C17.6642 11.25 18 10.9142 18 10.5C18 10.0858 17.6642 9.75 17.25 9.75H10.75V3.25Z\" fill=\"#181924\" \/>\n                                        <\/svg>\n                                    <\/div>\n                                <\/button>\n\n                                <div x-show=\"accordion == 'block_acf-block-689dfe54963a8-69df5de4f2f38'\" x-collapse class=\"text-content pb-3\">\n                                    The combined efforts resulted in a 15% uplift in daily sales and a 91% audit score, highlighting the transformation of the entire catering provision.                                <\/div>\n                            <\/li>\n                                            <\/ul>\n                \n\n            <\/div>\n            <div class=\"w-full flex-1\">\n                <ul class=\"h-full flex gap-6 flex-row flex-wrap\">\n                                                                        <li class=\"bg-ocs-orange-lightest px-6 py-8 text-ocs-gray-nav h-full w-full flex gap-4 flex-col rounded-3xl  min-h-[320px] justify-center min-w-[240px] flex-1\">\n                                <div class=\"h-[180px] flex items-center justify-center relative\">\n                                                                            <div class=\"relative h-[152px] w-[152px]\">\n                                            <svg class=\"w-full h-full\" viewBox=\"0 0 36 36\">\n                                                <circle\n                                                    cx=\"18\"\n                                                    cy=\"18\"\n                                                    r=\"16\"\n                                                    fill=\"none\"\n                                                    stroke=\"#FEEBE4\"\n                                                    stroke-width=\"3.6\"\n                                                    stroke-linecap=\"round\"\n                                                    stroke-dasharray=\"88 12\"\n                                                    stroke-dashoffset=\"0\"\n                                                    class=\"transform rotate-[112deg] origin-center opacity-70\" \/>\n\n                                                <circle\n                                                    cx=\"18\"\n                                                    cy=\"18\"\n                                                    r=\"16\"\n                                                    fill=\"none\"\n                                                    stroke=\"url(#orangeGradient)\"\n                                                    stroke-width=\"3.6\"\n                                                    stroke-linecap=\"round\"\n                                                    stroke-dasharray=\"0 100\"\n                                                    stroke-dashoffset=\"0\"\n                                                    x-ref=\"outcomeCircle\"\n                                                    class=\"transform rotate-[112deg] origin-center\" \/>\n\n                                                <defs>\n                                                    <linearGradient id=\"orangeGradient\" 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text-ocs-blue-navy\">\n                                    Increase in daily revenue.                                <\/p>\n                            <\/li>\n                                                    <li class=\"bg-ocs-orange-lightest px-6 py-8 text-ocs-gray-nav h-full w-full flex gap-4 flex-col rounded-3xl  min-h-[320px] justify-center min-w-[240px] flex-1\">\n                                <div class=\"h-[180px] flex items-center justify-center relative\">\n                                                                            <div class=\"relative h-[152px] w-[152px]\">\n                                            <svg class=\"w-full h-full\" viewBox=\"0 0 36 36\">\n                                                <circle\n                                                    cx=\"18\"\n                                                    cy=\"18\"\n                                                    r=\"16\"\n                                                    fill=\"none\"\n                                                    stroke=\"#FEEBE4\"\n                                                    stroke-width=\"3.6\"\n                                                    stroke-linecap=\"round\"\n                                                    stroke-dasharray=\"88 12\"\n                                                    stroke-dashoffset=\"0\"\n                                                    class=\"transform rotate-[112deg] origin-center opacity-70\" \/>\n\n                                                <circle\n                                                    cx=\"18\"\n                                                    cy=\"18\"\n                                                    r=\"16\"\n                                                    fill=\"none\"\n                                                    stroke=\"url(#orangeGradient)\"\n                                                    stroke-width=\"3.6\"\n                                                    stroke-linecap=\"round\"\n                                                    stroke-dasharray=\"0 100\"\n                                                    stroke-dashoffset=\"0\"\n                                                    x-ref=\"outcomeCircle\"\n                                                    class=\"transform rotate-[112deg] origin-center\" \/>\n\n                                                <defs>\n                                                    <linearGradient id=\"orangeGradient\" gradientTransform=\"rotate(90)\">\n                                                        <stop offset=\"0%\" stop-color=\"#FF7333\" \/>\n                                                        <stop offset=\"100%\" stop-color=\"#FE5000\" \/>\n                                                    <\/linearGradient>\n                                                <\/defs>\n                                            <\/svg>\n                    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justify-center relative\">\n                                                                            <picture>\n                                            <source srcset=\"https:\/\/ucarecdn.com\/781be3a3-bfe0-4e49-9575-388d4e472dd2\/-\/format\/auto\/-\/quality\/smart\/-\/preview\/300x300\/\" type=\"image\/jpg\">\n                                            <img decoding=\"async\" x-intersect.once=\"$el.classList.add('animate-outcome-arrow')\" src=\"https:\/\/ucarecdn.com\/781be3a3-bfe0-4e49-9575-388d4e472dd2\/-\/format\/auto\/-\/quality\/smart\/-\/preview\/300x300\/\" class=\"w-full max-w-[72px]  h-full flex flex-none object-cover object-center\" alt=\"An orange line drawing of a hand holding a food tray with a cloche lid, which has a heart shape at the top.\">\n                                        <\/picture>\n                                                                    <\/div>\n                                <p class=\"text-center font-medium text-sm text-ocs-blue-navy\">\n                                    Sales rose from \u00a31,182 to \u00a31,363 per day within one year.                                <\/p>\n                            <\/li>\n                                                            <\/ul>\n            <\/div>\n        <\/div>\n    <\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":10000021759,"template":"","meta":{"_acf_changed":false,"footnotes":""},"contract-type":[372],"key-criteria":[380],"location":[152],"sector":[376],"service-type":[25],"class_list":["post-31118","customer-stories","type-customer-stories","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Optimising food service at Kings Norton Girls\u2019 School - OCS - UK<\/title>\n<meta name=\"robots\" content=\"index, follow, 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