{"id":38606,"date":"2025-12-01T15:17:03","date_gmt":"2025-12-01T15:17:03","guid":{"rendered":"https:\/\/ocs.com\/uk\/?post_type=customer-stories&p=38606"},"modified":"2025-12-01T17:25:05","modified_gmt":"2025-12-01T17:25:05","slug":"integrated-facilities-management-success-with-british-sugar","status":"publish","type":"customer-stories","link":"https:\/\/ocs.com\/uk\/customer-stories\/integrated-facilities-management-success-with-british-sugar\/","title":{"rendered":"Integrated Facilities Management Success with British Sugar"},"content":{"rendered":"\n
\n
\n
\n
\n \n \n \n \"A\n <\/picture>\n <\/div>\n
\n

Executive Summary<\/h2>\n
\n

British Sugar<\/a> operates four advanced manufacturing plants and a customer supply site, each with distinct requirements and high regulatory expectations. The customer needed a collaborative facilities management approach that maintained GMP compliance, improved reporting, and supported long-term value across multiple locations.<\/p>\n

The project team delivered an Integrated Facilities Management model that consolidated services, strengthened operational oversight, and supported British Sugar\u2019s commitment to social value and community engagement.<\/p>\n <\/div>\n \n \n \n <\/div>\n <\/div> <\/div>\n <\/section>\n\n\n

\n
\n\n
\n \n
    \n
  • \n
    \n
    \n \n \n \"\"\n <\/picture>\n <\/div>\n

    \n 16<\/span>+ Years Partnership <\/h3>\n <\/div>\n

    \n long-term operational collaboration <\/p>\n <\/li>\n

  • \n
    \n
    \n \n \n \"\"\n <\/picture>\n <\/div>\n

    \n 100<\/span>% Audit Completion <\/h3>\n <\/div>\n

    \n maintained across a full decade of service <\/p>\n <\/li>\n

  • \n
    \n
    \n \n \n \"\"\n <\/picture>\n <\/div>\n

    \n 95<\/span>% Water Reduction <\/h3>\n <\/div>\n

    \n from advanced steam cleaning <\/p>\n <\/li>\n

  • \n
    \n
    \n \n \n \"\"\n <\/picture>\n <\/div>\n

    \n 50<\/span>+ Absence Reduction <\/h3>\n <\/div>\n

    \n linked to proactive wellbeing initiatives <\/p>\n <\/li>\n <\/ul>\n <\/div>\n <\/div>\n <\/section>\n\n\n\n\n

    \n
    \n
    \n
    \n \n \n \n \"A\n <\/picture>\n <\/div>\n
    \n

    The Brief<\/h2>\n
    \n

    The customer required a streamlined and compliant FM approach to support safe, efficient, and resilient manufacturing operations.<\/p>\n <\/div>\n \n

    \n \n
    \n
    \n
    \n \n \n \n <\/svg>\n <\/div>\n <\/div>\n
    \n Deliver GMP-compliant facilities management across multiple production sites. <\/div>\n <\/div> \n
    \n
    \n
    \n \n \n \n <\/svg>\n <\/div>\n <\/div>\n
    \n Consolidate the supply chain for improved efficiency and transparency. <\/div>\n <\/div> \n
    \n
    \n
    \n \n \n \n <\/svg>\n <\/div>\n <\/div>\n
    \n Support social value programmes within local communities. <\/div>\n <\/div> \n
    \n
    \n
    \n \n \n \n <\/svg>\n <\/div>\n <\/div>\n
    \n Enhance operational resilience and safety standards. <\/div>\n <\/div> \n
    \n
    \n
    \n \n \n \n <\/svg>\n <\/div>\n <\/div>\n
    \n Improve reporting, visibility, and budget optimisation. <\/div>\n <\/div> <\/div>\n \n \n <\/div>\n <\/div> <\/div>\n <\/section>\n\n\n\n
    \n
    \n
    \n
    \n \n \n \n \"A\n <\/picture>\n <\/div>\n
    \n

    The Outcome <\/h2>\n
    \n

    The Integrated Facilities Management approach improved GMP standards, strengthened operational control, and delivered clear efficiencies across all sites. Consolidated reporting and supply-chain coordination enhanced visibility of performance, while targeted wellbeing and environmental initiatives supported wider organisational goals.<\/p>\n

    The partnership continues to deliver measurable improvements in compliance, efficiency, and social value, contributing to safer and more resilient operations across the estate.<\/p>\n <\/div>\n \n \n \n <\/div>\n <\/div> <\/div>\n <\/section>\n\n\n

    \n \n \n \n <\/g>\n <\/svg>\n
    \n

    \n “The people are what make this possible. Here at British Sugar, we see ourselves as one team – ‘our team’. Succeeding in a dynamic, challenging environment takes understanding, commitment, and a true sense of belonging. Strong facilities management support consistently helps to ensure customer expectations are met.” <\/p>\n

    \n
    \n

    \n Site General Manager at British Sugar <\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/section>\n","protected":false},"excerpt":{"rendered":"

    Integrated Facilities Management improved compliance, visibility and operational efficiency for British Sugar\u2019s multi site manufacturing estate.<\/p>\n","protected":false},"featured_media":10000025034,"template":"","meta":{"_acf_changed":false,"footnotes":""},"contract-type":[],"key-criteria":[370],"location":[152],"sector":[414],"service-type":[147],"class_list":["post-38606","customer-stories","type-customer-stories","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nIntegrated Facilities Management Success with British Sugar - OCS - UK<\/title>\n<meta name=\"description\" content=\"Integrated Facilities Management improved compliance, visibility and operational efficiency for British Sugar\u2019s multi site manufacturing estate.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ocs.com\/uk\/customer-stories\/integrated-facilities-management-success-with-british-sugar\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Integrated Facilities Management Success with British Sugar\" \/>\n<meta property=\"og:description\" content=\"Integrated Facilities Management improved compliance, visibility and operational efficiency for British Sugar\u2019s multi site manufacturing estate.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ocs.com\/uk\/customer-stories\/integrated-facilities-management-success-with-british-sugar\/\" \/>\n<meta property=\"og:site_name\" content=\"OCS - UK\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-01T17:25:05+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/ocs.com\/uk\/customer-stories\/integrated-facilities-management-success-with-british-sugar\/\",\"url\":\"https:\/\/ocs.com\/uk\/customer-stories\/integrated-facilities-management-success-with-british-sugar\/\",\"name\":\"Integrated Facilities Management Success with British Sugar - OCS - UK\",\"isPartOf\":{\"@id\":\"https:\/\/ocs.com\/uk\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/ocs.com\/uk\/customer-stories\/integrated-facilities-management-success-with-british-sugar\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/ocs.com\/uk\/customer-stories\/integrated-facilities-management-success-with-british-sugar\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/ucarecdn.com\/b9062430-4f36-4284-822e-712bd02796d6\/\",\"datePublished\":\"2025-12-01T15:17:03+00:00\",\"dateModified\":\"2025-12-01T17:25:05+00:00\",\"description\":\"Integrated Facilities Management improved compliance, visibility and operational efficiency for British Sugar\u2019s multi site manufacturing estate.\",\"breadcrumb\":{\"@id\":\"https:\/\/ocs.com\/uk\/customer-stories\/integrated-facilities-management-success-with-british-sugar\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/ocs.com\/uk\/customer-stories\/integrated-facilities-management-success-with-british-sugar\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/ocs.com\/uk\/customer-stories\/integrated-facilities-management-success-with-british-sugar\/#primaryimage\",\"url\":\"https:\/\/ucarecdn.com\/b9062430-4f36-4284-822e-712bd02796d6\/\",\"contentUrl\":\"https:\/\/ucarecdn.com\/b9062430-4f36-4284-822e-712bd02796d6\/\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/ocs.com\/uk\/customer-stories\/integrated-facilities-management-success-with-british-sugar\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/ocs.com\/uk\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Integrated Facilities Management Success with British Sugar\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/ocs.com\/uk\/#website\",\"url\":\"https:\/\/ocs.com\/uk\/\",\"name\":\"OCS - UK\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/ocs.com\/uk\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Integrated Facilities Management Success with British Sugar - OCS - UK","description":"Integrated Facilities Management improved compliance, visibility and operational efficiency for British Sugar\u2019s multi site manufacturing estate.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/ocs.com\/uk\/customer-stories\/integrated-facilities-management-success-with-british-sugar\/","og_locale":"en_GB","og_type":"article","og_title":"Integrated Facilities Management Success with British Sugar","og_description":"Integrated Facilities Management improved compliance, visibility and operational efficiency for British Sugar\u2019s multi site manufacturing estate.","og_url":"https:\/\/ocs.com\/uk\/customer-stories\/integrated-facilities-management-success-with-british-sugar\/","og_site_name":"OCS - UK","article_modified_time":"2025-12-01T17:25:05+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/ocs.com\/uk\/customer-stories\/integrated-facilities-management-success-with-british-sugar\/","url":"https:\/\/ocs.com\/uk\/customer-stories\/integrated-facilities-management-success-with-british-sugar\/","name":"Integrated Facilities Management Success with British Sugar - OCS - UK","isPartOf":{"@id":"https:\/\/ocs.com\/uk\/#website"},"primaryImageOfPage":{"@id":"https:\/\/ocs.com\/uk\/customer-stories\/integrated-facilities-management-success-with-british-sugar\/#primaryimage"},"image":{"@id":"https:\/\/ocs.com\/uk\/customer-stories\/integrated-facilities-management-success-with-british-sugar\/#primaryimage"},"thumbnailUrl":"https:\/\/ucarecdn.com\/b9062430-4f36-4284-822e-712bd02796d6\/","datePublished":"2025-12-01T15:17:03+00:00","dateModified":"2025-12-01T17:25:05+00:00","description":"Integrated Facilities Management improved compliance, visibility and operational efficiency for British Sugar\u2019s multi site manufacturing estate.","breadcrumb":{"@id":"https:\/\/ocs.com\/uk\/customer-stories\/integrated-facilities-management-success-with-british-sugar\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/ocs.com\/uk\/customer-stories\/integrated-facilities-management-success-with-british-sugar\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/ocs.com\/uk\/customer-stories\/integrated-facilities-management-success-with-british-sugar\/#primaryimage","url":"https:\/\/ucarecdn.com\/b9062430-4f36-4284-822e-712bd02796d6\/","contentUrl":"https:\/\/ucarecdn.com\/b9062430-4f36-4284-822e-712bd02796d6\/"},{"@type":"BreadcrumbList","@id":"https:\/\/ocs.com\/uk\/customer-stories\/integrated-facilities-management-success-with-british-sugar\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/ocs.com\/uk\/"},{"@type":"ListItem","position":2,"name":"Integrated Facilities Management Success with British Sugar"}]},{"@type":"WebSite","@id":"https:\/\/ocs.com\/uk\/#website","url":"https:\/\/ocs.com\/uk\/","name":"OCS - UK","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/ocs.com\/uk\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"}]}},"_links":{"self":[{"href":"https:\/\/ocs.com\/uk\/wp-json\/wp\/v2\/customer-stories\/38606","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ocs.com\/uk\/wp-json\/wp\/v2\/customer-stories"}],"about":[{"href":"https:\/\/ocs.com\/uk\/wp-json\/wp\/v2\/types\/customer-stories"}],"version-history":[{"count":37,"href":"https:\/\/ocs.com\/uk\/wp-json\/wp\/v2\/customer-stories\/38606\/revisions"}],"predecessor-version":[{"id":39455,"href":"https:\/\/ocs.com\/uk\/wp-json\/wp\/v2\/customer-stories\/38606\/revisions\/39455"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ocs.com\/uk\/wp-json\/"}],"wp:attachment":[{"href":"https:\/\/ocs.com\/uk\/wp-json\/wp\/v2\/media?parent=38606"}],"wp:term":[{"taxonomy":"contract-type","embeddable":true,"href":"https:\/\/ocs.com\/uk\/wp-json\/wp\/v2\/contract-type?post=38606"},{"taxonomy":"key-criteria","embeddable":true,"href":"https:\/\/ocs.com\/uk\/wp-json\/wp\/v2\/key-criteria?post=38606"},{"taxonomy":"location","embeddable":true,"href":"https:\/\/ocs.com\/uk\/wp-json\/wp\/v2\/location?post=38606"},{"taxonomy":"sector","embeddable":true,"href":"https:\/\/ocs.com\/uk\/wp-json\/wp\/v2\/sector?post=38606"},{"taxonomy":"service-type","embeddable":true,"href":"https:\/\/ocs.com\/uk\/wp-json\/wp\/v2\/service-type?post=38606"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}