{"id":47765,"date":"2026-09-15T07:00:00","date_gmt":"2026-09-15T06:00:00","guid":{"rendered":"https:\/\/ocs.com\/uk\/?p=47765"},"modified":"2026-09-14T22:12:51","modified_gmt":"2026-09-14T21:12:51","slug":"michelle-elmore-women-in-security-awards-finalist","status":"publish","type":"post","link":"https:\/\/ocs.com\/uk\/news\/michelle-elmore-women-in-security-awards-finalist\/","title":{"rendered":"Michelle Elmore: Celebrating 42 Years On The Frontline"},"content":{"rendered":"    <section id=\"block_acf-block-6aa86352b74a8\" data-animate-container=\"waterfall\"  class=\"post-block-text article-text-block \">\n        <div data-animate=\"item\" data-animate-container=\"text\"             class=\"text-[#475467] prose-headings:text-ocs-gray-nav prose-h1:font-semibold prose-h1:mb-10 prose-headings:font-medium prose prose-ocs prose-li:pl-0 w-full max-w-none\n        \"\n            style=\"background-color: #FFFFFF;\">\n            <div data-animate=\"prose\" >\n                <p><span class=\"TextRun SCXW136288301 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW136288301 BCX8\">Security is often seen as protection first. Michelle Elmore has spent 42 years proving it is really about people.<\/span><\/span><span class=\"EOP Selected SCXW136288301 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\"><strong>Michelle Elmore<\/strong> is an OCS Security Officer at\u00a0<\/span><a href=\"https:\/\/www.gov.uk\/government\/news\/new-contracts-will-improve-condition-and-security-of-courts?utm_source=chatgpt.com\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">HM Courts &amp; Tribunal Service<\/span><\/a><span data-contrast=\"auto\">\u00a0in\u00a0Birmingham, where she screens and searches everyone coming through the doors, keeps order in a building where emotions often run high, and steps in whenever a situation threatens to turn. It is frontline security work in every sense, keeping colleagues, court staff and the public safe, but what\u00a0makes\u00a0Michelle\u00a0stand\u00a0out\u00a0is the way she does it. Rather than meeting tension with force, she heads off trouble with a conversation, reading people long before a problem becomes an incident. She has been doing it for 42 years and five months, and this September that lifetime of work will be recognised as a finalist for the Frontline Award at the\u00a0<\/span><a href=\"https:\/\/professionalsecurity.co.uk\/wis-awards\/\"><span data-contrast=\"none\">Women in Security Awards<\/span><\/a><span data-contrast=\"auto\">.\u00a0<\/span><span data-contrast=\"auto\">The award recognises women working at the very forefront of the security industry, celebrating those whose contribution, professionalism and impact stand out across frontline roles.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:300}\">\u00a0<\/span><\/p>\n<h3 class=\"p1\">Into the Job on Her Own Merit<\/h3>\n<p><span data-contrast=\"auto\">Security\u00a0runs\u00a0in the family, so it was a world Michelle knew well from the very start.\u00a0\u201cWhat drew me into it was my family background\u201d,\u00a0she says.\u00a0\u201cThe majority of them are in the forces.\u201d\u00a0An uncle who was the chief inspector of North Tyneside wanted her in the police and could easily have opened the door for her, but she was determined to make her own way.\u00a0\u201cI said, to go into that,\u00a0I&#8217;ve\u00a0got to do it on my own merit.\u00a0I&#8217;m\u00a0not going to do it because of who you are.\u201d\u00a0She started out in 1984 on her own terms, and more than four decades later she has never once regretted it.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The years brought promotions, first to supervisor and then to\u00a0manager, before\u00a0she made the kind of decision most people never do and chose to step back down to the floor.\u00a0\u201cI&#8217;ve\u00a0been a\u00a0manager,\u00a0I&#8217;ve\u00a0been a supervisor. I\u00a0don&#8217;t\u00a0want to do that\u00a0anymore. My best job is on the\u00a0frontline,\u00a0meeting\u00a0and greeting members of the public, keeping them calm.\u201d\u00a0That is where she has stayed ever since, closest to the people she came into the job to help.<\/span><\/p>\n<h3 class=\"p1\">The Skill You Cannot Teach<\/h3>\n<p><span data-contrast=\"auto\">The courts can be a place of real emotion, and on any given day the people arriving include defendants facing serious charges alongside anxious victims, witnesses and worried families, many of whom walk through the doors\u00a0frightened or on edge before the day has even begun. Handling\u00a0all\u00a0these scenarios\u00a0takes far more than a watchful presence at the door, and Michelle&#8217;s real gift lies in reading a person and easing the tension before it has a chance to build. Some arrive braced for a fight, and she has long since learned to look past the anger to find the person\u00a0beneath.\u00a0\u201cThe first thing they see is the uniform\u201d,\u00a0she says.\u00a0\u201cThey\u00a0don&#8217;t\u00a0see the person beyond that. So first off,\u00a0you&#8217;ll\u00a0have a bit of a disagreement.\u201d\u00a0Then, slowly and without ever once raising her voice, she turns it around, and it all rests on a single principle she comes back to\u00a0time and again.\u00a0\u201cYou talk to people the way you want to be spoken to yourself. No other way.\u201d<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:278}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">It works because she genuinely means it, and because she meets people exactly where they are.\u00a0\u201cI&#8217;m\u00a0a Black Country\u00a0girl, and\u00a0believe it or not, they understand my way of thinking, because I speak like them. If you start talking la-di-da, they\u00a0aren\u2019t\u00a0going to listen to you.\u201d\u00a0Word of that gift has spread well beyond Birmingham, and court managers across the Midlands now ask for her by name, making her their first call whenever they face a protest or a potentially violent person.<\/span><\/p>\n<h3>When It Matters Most<\/h3>\n<p><span data-contrast=\"auto\">Some days ask far more of Michelle than a difficult conversation ever could. A defendant once began having a panic attack in the building, and the bench sent straight for her, knowing she would handle it with care. She coaxed him out of the courtroom, talked him down gently, and stopped a police officer from handcuffing him because that was simply not what the frightened young man needed. She rang probation, who came down to help, and before long he was on his way.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The hardest moments are the ones that stay with her. There was the man she found outside court three in tears, who told her that he wanted to end his life, and she sat with him, patiently taking him through every step of the support process before telling him exactly where to find her if he ever needed to talk. He took her word, and she has seen him around the courts many times since, still here.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Then there is the woman she is quite certain she saved.\u00a0\u201cA lady was\u00a0having a seizure on the steps,\u00a0quite aggressively hitting\u00a0her head, and I\u00a0put myself between her and the danger. I\u00a0wouldn&#8217;t\u00a0move, because if I did,\u00a0it could have\u00a0been fatal.\u00a0I knew exactly what to\u00a0do, because\u00a0I&#8217;m\u00a0epileptic myself.\u201d\u00a0A couple of days later the woman came back into the building and asked to see the lady who had saved her, and it is those quiet returns, Michelle says, that make the whole job worthwhile.\u00a0<\/span><\/p>\n            <\/div>\n        <\/div>\n    <\/section>\n\n\n    <section id=\"block_acf-block-6aa86352b787f\" data-animate-container=\"waterfall\"  class=\"px-4 py-8 md:px-8 relative overflow-hidden rounded-3xl\" style=\"background-color: #F6F6FA ;\">\n        <svg class=\"text-[#d6d6e8] absolute -top-[31px] -right-[52px] w-[280px] h-[280px] md:-top-[35px] md:-right-[68px]\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 345 348\" preserveAspectRatio=\"none\">\n            <g fill=\"currentColor\" opacity=\".1\">\n                <path d=\"M37.763 65.46 64.38 38.674a173.12 173.12 0 0 1 21.277-14.72L23.135 86.87a174.285 174.285 0 0 1 14.628-21.41ZM4.894 131.987c.777-3.131 1.639-6.228 2.582-9.289l113.785-114.5a170.68 170.68 0 0 1 9.231-2.6L4.894 131.987ZM.068 163.603c.147-2.442.344-4.87.59-7.284L154.672 1.336c2.399-.248 4.812-.446 7.239-.594L.068 163.603ZM.444 189.985A176.37 176.37 0 0 1 0 183.742L181.924.674a173.1 173.1 0 0 1 6.204.447L.444 189.985ZM4.071 213.09c-.415-1.83-.8-3.672-1.158-5.524L205.6 3.606c1.841.359 3.671.747 5.49 1.165L4.071 213.09ZM10.127 233.758a173.1 173.1 0 0 1-1.713-4.967L226.692 9.141c1.656.55 3.301 1.125 4.935 1.723l-221.5 222.894ZM18.155 252.44a173.983 173.983 0 0 1-2.175-4.502L245.72 16.755a171.56 171.56 0 0 1 4.473 2.188L18.155 252.44ZM27.888 269.407a175.49 175.49 0 0 1-2.583-4.091L262.988 26.139c1.368.847 2.723 1.714 4.065 2.599L27.888 269.407ZM39.168 284.817a173.977 173.977 0 0 1-2.96-3.712L278.679 37.11c1.244.976 2.474 1.969 3.689 2.978l-243.2 244.729ZM51.912 298.754a174.74 174.74 0 0 1-3.32-3.348L292.89 49.571a174.152 174.152 0 0 1 3.327 3.342L51.912 298.754ZM66.1 311.237a174.123 174.123 0 0 1-3.684-2.984l243.241-244.77a174.342 174.342 0 0 1 2.965 3.706L66.099 311.237ZM81.765 322.234a172.453 172.453 0 0 1-4.059-2.605l239.255-240.76c.882 1.348 1.745 2.71 2.59 4.084L81.765 322.234ZM99.006 331.645c-1.501-.711-2.99-1.443-4.466-2.196L326.72 95.808a172.535 172.535 0 0 1 2.182 4.494L99.006 331.645ZM118.002 339.29a172.923 172.923 0 0 1-4.927-1.732L334.779 114.46a173.589 173.589 0 0 1 1.72 4.958L118.002 339.29ZM139.057 344.863a171.346 171.346 0 0 1-5.48-1.176L340.87 135.091c.418 1.828.807 3.666 1.168 5.515L139.057 344.863ZM162.689 347.844a172.903 172.903 0 0 1-6.19-.461l188.043-189.226c.189 2.066.342 4.143.458 6.229L162.689 347.844ZM189.868 347.253c-2.391.241-4.797.432-7.216.572l162.33-163.351a175.2 175.2 0 0 1-.569 7.262L189.868 347.253ZM223.135 340.537a170.58 170.58 0 0 1-9.181 2.549l126.318-127.112a173.708 173.708 0 0 1-2.533 9.239L223.135 340.537ZM278.57 311.515a173.062 173.062 0 0 1-20.231 13.668l64.142-64.545a174.297 174.297 0 0 1-13.583 20.358l-30.328 30.519Z\" \/>\n            <\/g>\n        <\/svg>\n                <div data-animate-container=\"text\"  class=\"relative grid gap-8 md:gap-6\">\n                            <p data-animate=\"prose\"  class=\"text-ocs-gray-nav text-[26px] md:text-[22px] font-medium leading-[34px] md:leading-[30px] -tracking-[0.5px] text-crop\">\n                    \u201cThe most reassuring thing is when they come back and thank me. Being here so long, I&#8217;m like their grandparents, if you know what I mean.\u201d                <\/p>\n                                        <div data-animate=\"item\"  class=\"flex items-center gap-3 md:gap-2\">\n                                            <img decoding=\"async\" src=\"https:\/\/ocs.com\/app\/uploads\/2024\/10\/OCS-Logo-website-300x300.jpeg\" alt=\"avatar\" class=\"w-16 h-16 rounded-full object-cover border-[3px] border-[#FDFDFE]\" \/>\n                                                                <div>\n                                                                                                <p class=\"font-medium text-base text-ocs-blue-navy\">\n                                        Michelle Elmore                                    <\/p>\n                                                                                                                        <p class=\"text-sm text-ocs-blue-navy\">\n                                    Security Officer &#8211; HM Courts &#038; Tribunal Service                                 <\/p>\n                                                    <\/div>\n                                    <\/div>\n                    <\/div>\n    <\/section>\n\n\n    <section id=\"block_acf-block-6aa86352b78cb\" data-animate-container=\"waterfall\"  class=\"post-block-text article-text-block \">\n        <div data-animate=\"item\" data-animate-container=\"text\"             class=\"text-[#475467] prose-headings:text-ocs-gray-nav prose-h1:font-semibold prose-h1:mb-10 prose-headings:font-medium prose prose-ocs prose-li:pl-0 w-full max-w-none\n        \"\n            style=\"background-color: #FFFFFF;\">\n            <div data-animate=\"prose\" >\n                <h3>Bringing Others Through<\/h3>\n<p><span data-contrast=\"auto\">Michelle&#8217;s influence reaches well beyond the people who pass through the doors each day, because over the years she has quietly brought on a whole generation of younger officers, several of whom have since moved into senior roles. One of them is <a href=\"https:\/\/www.linkedin.com\/in\/adam-green-0b498719b\/\" target=\"_blank\" rel=\"noopener\">Adam Green<\/a>, who started alongside her in the search area and is now a manager, though\u00a0like a true leader,\u00a0she will not take any\u00a0of the credit for it.\u00a0\u201cHe&#8217;s gone on now to be a manager. Not through my doings, but his own capability.\u201d\u00a0The lesson she passes on to every new officer never changes;\u00a0listen to people first, always keep your voice down, and never try to shout somebody into agreeing with you.<\/span><\/p>\n            <\/div>\n        <\/div>\n    <\/section>\n\n\n    <section id=\"block_acf-block-6aa86352b7941\" data-animate-container=\"waterfall\"  class=\"px-4 py-8 md:px-8 relative overflow-hidden rounded-3xl\" style=\"background-color: #F6F6FA ;\">\n        <svg class=\"text-[#d6d6e8] absolute -top-[31px] -right-[52px] w-[280px] h-[280px] md:-top-[35px] md:-right-[68px]\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 345 348\" preserveAspectRatio=\"none\">\n            <g fill=\"currentColor\" opacity=\".1\">\n                <path d=\"M37.763 65.46 64.38 38.674a173.12 173.12 0 0 1 21.277-14.72L23.135 86.87a174.285 174.285 0 0 1 14.628-21.41ZM4.894 131.987c.777-3.131 1.639-6.228 2.582-9.289l113.785-114.5a170.68 170.68 0 0 1 9.231-2.6L4.894 131.987ZM.068 163.603c.147-2.442.344-4.87.59-7.284L154.672 1.336c2.399-.248 4.812-.446 7.239-.594L.068 163.603ZM.444 189.985A176.37 176.37 0 0 1 0 183.742L181.924.674a173.1 173.1 0 0 1 6.204.447L.444 189.985ZM4.071 213.09c-.415-1.83-.8-3.672-1.158-5.524L205.6 3.606c1.841.359 3.671.747 5.49 1.165L4.071 213.09ZM10.127 233.758a173.1 173.1 0 0 1-1.713-4.967L226.692 9.141c1.656.55 3.301 1.125 4.935 1.723l-221.5 222.894ZM18.155 252.44a173.983 173.983 0 0 1-2.175-4.502L245.72 16.755a171.56 171.56 0 0 1 4.473 2.188L18.155 252.44ZM27.888 269.407a175.49 175.49 0 0 1-2.583-4.091L262.988 26.139c1.368.847 2.723 1.714 4.065 2.599L27.888 269.407ZM39.168 284.817a173.977 173.977 0 0 1-2.96-3.712L278.679 37.11c1.244.976 2.474 1.969 3.689 2.978l-243.2 244.729ZM51.912 298.754a174.74 174.74 0 0 1-3.32-3.348L292.89 49.571a174.152 174.152 0 0 1 3.327 3.342L51.912 298.754ZM66.1 311.237a174.123 174.123 0 0 1-3.684-2.984l243.241-244.77a174.342 174.342 0 0 1 2.965 3.706L66.099 311.237ZM81.765 322.234a172.453 172.453 0 0 1-4.059-2.605l239.255-240.76c.882 1.348 1.745 2.71 2.59 4.084L81.765 322.234ZM99.006 331.645c-1.501-.711-2.99-1.443-4.466-2.196L326.72 95.808a172.535 172.535 0 0 1 2.182 4.494L99.006 331.645ZM118.002 339.29a172.923 172.923 0 0 1-4.927-1.732L334.779 114.46a173.589 173.589 0 0 1 1.72 4.958L118.002 339.29ZM139.057 344.863a171.346 171.346 0 0 1-5.48-1.176L340.87 135.091c.418 1.828.807 3.666 1.168 5.515L139.057 344.863ZM162.689 347.844a172.903 172.903 0 0 1-6.19-.461l188.043-189.226c.189 2.066.342 4.143.458 6.229L162.689 347.844ZM189.868 347.253c-2.391.241-4.797.432-7.216.572l162.33-163.351a175.2 175.2 0 0 1-.569 7.262L189.868 347.253ZM223.135 340.537a170.58 170.58 0 0 1-9.181 2.549l126.318-127.112a173.708 173.708 0 0 1-2.533 9.239L223.135 340.537ZM278.57 311.515a173.062 173.062 0 0 1-20.231 13.668l64.142-64.545a174.297 174.297 0 0 1-13.583 20.358l-30.328 30.519Z\" \/>\n            <\/g>\n        <\/svg>\n                <div data-animate-container=\"text\"  class=\"relative grid gap-8 md:gap-6\">\n                            <p data-animate=\"prose\"  class=\"text-ocs-gray-nav text-[26px] md:text-[22px] font-medium leading-[34px] md:leading-[30px] -tracking-[0.5px] text-crop\">\n                    \u201cStarting in such a demanding environment could have been intimidating for a new officer, but having someone with Michelle\u2019s experience to guide me was invaluable. Her knowledge and professionalism taught me how to manage incidents effectively, engage with people with empathy and understanding, and uphold the policies and procedures we were responsible for enforcing. <br \/>\r\n<br \/>\r\n\u201cThe foundations Michelle helped me build have stayed with me throughout my career and played a significant role in helping me progress to my current position as Area Security Manager\u201d                <\/p>\n                                        <div data-animate=\"item\"  class=\"flex items-center gap-3 md:gap-2\">\n                                            <img decoding=\"async\" src=\"https:\/\/ucarecdn.com\/69b25a7d-ca3b-455c-86b2-46283a3320be\/-\/format\/auto\/-\/quality\/smart\/-\/preview\/300x300\/\" alt=\"avatar\" class=\"w-16 h-16 rounded-full object-cover border-[3px] border-[#FDFDFE]\" \/>\n                                                                <div>\n                                                                                                <p class=\"font-medium text-base text-ocs-blue-navy\">\n                                        Adam Green                                    <\/p>\n                                                                                                                        <p class=\"text-sm text-ocs-blue-navy\">\n                                    Security Manager                                <\/p>\n                                                    <\/div>\n                                    <\/div>\n                    <\/div>\n    <\/section>\n\n\n    <section id=\"block_acf-block-6aa86352b798a\" data-animate-container=\"waterfall\"  class=\"post-block-text article-text-block \">\n        <div data-animate=\"item\" data-animate-container=\"text\"             class=\"text-[#475467] prose-headings:text-ocs-gray-nav prose-h1:font-semibold prose-h1:mb-10 prose-headings:font-medium prose prose-ocs prose-li:pl-0 w-full max-w-none\n        \"\n            style=\"background-color: #FFFFFF;\">\n            <div data-animate=\"prose\" >\n                <h3>An Unsung Hero<\/h3>\n<p><span data-contrast=\"auto\">None of this, Michelle will happily tell you, has ever been about advancement or applause, which is precisely why her nomination feels so fitting. Put forward by\u00a0<\/span><b><span data-contrast=\"auto\">Judge Mark Aspinall<\/span><\/b><span data-contrast=\"auto\">, who spent 17 years at Birmingham courts and saw her work first-hand, the nomination recognises not just the length of Michelle\u2019s service, but the quiet consistency,\u00a0care\u00a0and judgement she brings to the frontline every day.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:278}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">For Michelle, being named a finalist for the Frontline Award at the Women in Security Awards is a moment of pride, but one she instinctively shares with others.\u00a0<\/span><\/p>\n            <\/div>\n        <\/div>\n    <\/section>\n\n\n    <section id=\"block_acf-block-6aa86352b7a05\" data-animate-container=\"waterfall\"  class=\"px-4 py-8 md:px-8 relative overflow-hidden rounded-3xl\" style=\"background-color: #F6F6FA ;\">\n        <svg class=\"text-[#d6d6e8] absolute -top-[31px] -right-[52px] w-[280px] h-[280px] md:-top-[35px] md:-right-[68px]\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 345 348\" preserveAspectRatio=\"none\">\n            <g fill=\"currentColor\" opacity=\".1\">\n                <path d=\"M37.763 65.46 64.38 38.674a173.12 173.12 0 0 1 21.277-14.72L23.135 86.87a174.285 174.285 0 0 1 14.628-21.41ZM4.894 131.987c.777-3.131 1.639-6.228 2.582-9.289l113.785-114.5a170.68 170.68 0 0 1 9.231-2.6L4.894 131.987ZM.068 163.603c.147-2.442.344-4.87.59-7.284L154.672 1.336c2.399-.248 4.812-.446 7.239-.594L.068 163.603ZM.444 189.985A176.37 176.37 0 0 1 0 183.742L181.924.674a173.1 173.1 0 0 1 6.204.447L.444 189.985ZM4.071 213.09c-.415-1.83-.8-3.672-1.158-5.524L205.6 3.606c1.841.359 3.671.747 5.49 1.165L4.071 213.09ZM10.127 233.758a173.1 173.1 0 0 1-1.713-4.967L226.692 9.141c1.656.55 3.301 1.125 4.935 1.723l-221.5 222.894ZM18.155 252.44a173.983 173.983 0 0 1-2.175-4.502L245.72 16.755a171.56 171.56 0 0 1 4.473 2.188L18.155 252.44ZM27.888 269.407a175.49 175.49 0 0 1-2.583-4.091L262.988 26.139c1.368.847 2.723 1.714 4.065 2.599L27.888 269.407ZM39.168 284.817a173.977 173.977 0 0 1-2.96-3.712L278.679 37.11c1.244.976 2.474 1.969 3.689 2.978l-243.2 244.729ZM51.912 298.754a174.74 174.74 0 0 1-3.32-3.348L292.89 49.571a174.152 174.152 0 0 1 3.327 3.342L51.912 298.754ZM66.1 311.237a174.123 174.123 0 0 1-3.684-2.984l243.241-244.77a174.342 174.342 0 0 1 2.965 3.706L66.099 311.237ZM81.765 322.234a172.453 172.453 0 0 1-4.059-2.605l239.255-240.76c.882 1.348 1.745 2.71 2.59 4.084L81.765 322.234ZM99.006 331.645c-1.501-.711-2.99-1.443-4.466-2.196L326.72 95.808a172.535 172.535 0 0 1 2.182 4.494L99.006 331.645ZM118.002 339.29a172.923 172.923 0 0 1-4.927-1.732L334.779 114.46a173.589 173.589 0 0 1 1.72 4.958L118.002 339.29ZM139.057 344.863a171.346 171.346 0 0 1-5.48-1.176L340.87 135.091c.418 1.828.807 3.666 1.168 5.515L139.057 344.863ZM162.689 347.844a172.903 172.903 0 0 1-6.19-.461l188.043-189.226c.189 2.066.342 4.143.458 6.229L162.689 347.844ZM189.868 347.253c-2.391.241-4.797.432-7.216.572l162.33-163.351a175.2 175.2 0 0 1-.569 7.262L189.868 347.253ZM223.135 340.537a170.58 170.58 0 0 1-9.181 2.549l126.318-127.112a173.708 173.708 0 0 1-2.533 9.239L223.135 340.537ZM278.57 311.515a173.062 173.062 0 0 1-20.231 13.668l64.142-64.545a174.297 174.297 0 0 1-13.583 20.358l-30.328 30.519Z\" \/>\n            <\/g>\n        <\/svg>\n                <div data-animate-container=\"text\"  class=\"relative grid gap-8 md:gap-6\">\n                            <p data-animate=\"prose\"  class=\"text-ocs-gray-nav text-[26px] md:text-[22px] font-medium leading-[34px] md:leading-[30px] -tracking-[0.5px] text-crop\">\n                    \u201cI was thrilled to be recognised in my job and in my field, not just for myself, but for my colleagues and the company. It means a lot that the work we do can be recognised in this way.\u201d                <\/p>\n                                        <div data-animate=\"item\"  class=\"flex items-center gap-3 md:gap-2\">\n                                            <img decoding=\"async\" src=\"https:\/\/ocs.com\/app\/uploads\/2024\/10\/OCS-Logo-website-300x300.jpeg\" alt=\"avatar\" class=\"w-16 h-16 rounded-full object-cover border-[3px] border-[#FDFDFE]\" \/>\n                                                                <div>\n                                                                                                <p class=\"font-medium text-base text-ocs-blue-navy\">\n                                        Michelle Elmore                                    <\/p>\n                                                                                                                        <p class=\"text-sm text-ocs-blue-navy\">\n                                    Security Officer &#8211; HM Courts &amp; Tribunal Service                                 <\/p>\n                                                    <\/div>\n                                    <\/div>\n                    <\/div>\n    <\/section>\n\n\n    <section id=\"block_acf-block-6aa86352b7a58\" data-animate-container=\"waterfall\"  class=\"post-block-text article-text-block \">\n        <div data-animate=\"item\" data-animate-container=\"text\"             class=\"text-[#475467] prose-headings:text-ocs-gray-nav prose-h1:font-semibold prose-h1:mb-10 prose-headings:font-medium prose prose-ocs prose-li:pl-0 w-full max-w-none\n        \"\n            style=\"background-color: #FFFFFF;\">\n            <div data-animate=\"prose\" >\n                <p><span class=\"TextRun SCXW90147859 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW90147859 BCX8\">Whatever happens on the night in September, Michelle will be exactly where she has been for the past 42 years, near the entrance at Birmingham courts, keeping an eye on the door and ready with a warm word for whoever walks through it next. \u201cI\u2019m a people person,\u201d she says. \u201cI\u2019ll go up to anybody and start chatting.\u201d After more than four decades, that quiet, steady care for people is the truest measure of her, and a prime example of\u00a0<\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW90147859 BCX8\">our<\/span><span class=\"NormalTextRun SCXW90147859 BCX8\">\u00a0<\/span><\/span><a class=\"Hyperlink SCXW90147859 BCX8\" href=\"https:\/\/ocs.com\/uk\/about-ocs\/true-values\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW90147859 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW90147859 BCX8\" data-ccp-charstyle=\"Hyperlink\">TRUE Values<\/span><\/span><\/a><span class=\"TextRun SCXW90147859 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW90147859 BCX8\">\u00a0in action.<\/span><\/span><span class=\"EOP Selected SCXW90147859 BCX8\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:278}\">\u00a0<\/span><\/p>\n<p><em><span class=\"TextRun SCXW120856335 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW120856335 BCX8\" data-ccp-charstyle=\"Emphasis\">If you or someone you know is struggling, support is available. You can contact the\u00a0<\/span><\/span><a class=\"Hyperlink SCXW120856335 BCX8\" href=\"https:\/\/www.samaritans.org\/how-we-can-help\/contact-samaritan\/talk-us-phone\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW120856335 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW120856335 BCX8\" data-ccp-charstyle=\"Hyperlink\">Samaritans<\/span><\/span><\/a><span class=\"TextRun SCXW120856335 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW120856335 BCX8\" data-ccp-charstyle=\"Emphasis\"> for free on 116 123 at any time.<\/span><\/span><span class=\"EOP Selected SCXW120856335 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/em><\/p>\n            <\/div>\n        <\/div>\n    <\/section>\n\n\n    <section id=\"block_acf-block-6aa86352b7f3e\" data-animate-container=\"waterfall\"  class=\"rounded-3xl  \">\n        <div data-animate=\"item\" class=\"group relative flex flex-col lg:flex-row-reverse \">\n                        <div class=\"relative w-full lg:w-1\/2 aspect-[3\/2] lg:h-auto rounded-t-3xl lg:rounded-tl-none lg:rounded-r-3xl\">\n                                    <div class=\"relative overflow-hidden h-full rounded-t-3xl lg:-ml-10 lg:rounded-l-none lg:rounded-r-3xl\">\n                        <picture>\n                            <source srcset=\"https:\/\/ucarecdn.com\/968a8911-3762-4b43-bfff-d1d1423214fa\/-\/format\/auto\/-\/quality\/smart\/-\/preview\/1024x1024\/\" type=\"image\/jpg\">\n                            <img decoding=\"async\" src=\"https:\/\/ucarecdn.com\/968a8911-3762-4b43-bfff-d1d1423214fa\/-\/format\/auto\/-\/quality\/smart\/-\/preview\/1024x1024\/\" alt=\"Inspired by Michelle\u2019s story? Discover how our people put our TRUE Values into action every day.\" class=\"group-hover:scale-110 transition duration-150 ease-in object-cover w-full h-full rounded-t-3xl lg:rounded-l-none lg:rounded-r-3xl\" \/>\n                        <\/picture>\n                    <\/div>\n                            <\/div>\n            <div data-animate-container=\"text\"  class=\"relative flex flex-col w-full lg:w-1\/2 gap-8 -mt-8 lg:mt-0 p-6 md:px-10 md:py-12 bg-ocs-orange-lightest rounded-3xl\"  style=\"background-color: #F6F6FA\" >\n                                                    <h2 data-animate=\"heading\" class=\"text-ocs-gray-nav font-medium text-[28px] leading-[38px] text-crop\">\n                        Inspired by Michelle\u2019s story? Discover how our people put our TRUE Values into action every day.                    <\/h2>\n                                                                        \n<a data-animate=\"button\" href=\"https:\/\/ocs.com\/uk\/news\/bsia-recognises-adrian-simpsons-life-saving-bravery\/\" class=\"w-fit mt-4 lg:mt-0  relative inline-block text-[16px] px-5 py-3 rounded-full focus:outline-none focus-visible:ring-2 ring-ocs-black btn-primary\" target=\"_self\">\n    Learn More <\/a>                            <\/div>\n        <\/div>\n    <\/section>\n","protected":false},"excerpt":{"rendered":"<p>Michelle Elmore celebrates 42 years on the security frontline and her nomination for the Women in Security Awards.<\/p>\n","protected":false},"author":80,"featured_media":10000028428,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[48,428,54,272,453,422,19],"tags":[53,50],"country":[237,405,267],"class_list":["post-47765","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-awards","category-government","category-our-people","category-public-sector","category-security-systems","category-true-stories","category-news-type","tag-our-people","tag-security","country-ireland","country-scotland","country-uk"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.2 (Yoast SEO v28.2) - 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