Hard Services
Our self-delivered engineering and project management solutions ensure that we operate, manage and maintain your critical infrastructure; keeping you safe, compliant and operational.
OCS Hard Services division in numbers
We’re on a mission to make people and places the best they can be and we understand the importance of maintaining the best places for people to work, relax and play.
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124yrs
Experience in technical services and innovation
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250000+
Technical inspections completed every year
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240000
Reactive work orders carried out each year
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3000+
In-house technical and engineering colleagues
Building and maintaining the best places
Our Hard Services team provides following solutions:
Our aim is to ensure your facilities are well-maintained, fit for purpose and best prepared for the future.
Project Management Solutions
Ensuring timely delivery of project objectives thereby enhancing overall project performance in alignment with strategic objective.
Capital Projects: Transforming spaces and enhancing value
Capital Projects involve large-scale construction and renovation, focusing on enhancing facilities for long-term use – this includes building new structures, significant refurbishments, and integrating advanced technologies, aiming to make facilities adaptable for future demands.
These projects extend beyond regular maintenance, involving comprehensive planning and execution for sustainable development. Whether making a building more energy-efficient or redesigning spaces, we focus on forward-thinking and practical improvements.
While Capital Projects are more extensive, they complement our maintenance work, providing a holistic approach to facility management. Maintenance ensures day-to-day functionality, while Capital Projects prepare facilities for long-term viability and future challenges.
Best practices, compliance and resilience deliver the best outcomes
Our compliance services ensure that all aspects of your facility’s operations meet the required legal and regulatory standards.
This service is crucial in managing risk, upholding safety, and ensuring the smooth functioning of your facility. We conduct thorough assessments and regular audits to ensure compliance with health and safety regulations, environmental laws, and industry-specific standards.
Our team stays up-to-date with the latest regulations and best practices, providing expert guidance and support – everything from fire safety compliance and electrical and structural integrity checks to environmental assessments. Good compliance offers peace of mind, knowing that your facility complies with current regulations and is prepared for future legislative changes, ensuring a safe, legal, and efficient operation.
Accreditations & Certifications
Industry-specific accreditations and certification enabling our teams to deliver consistency, compliance and best practice.
Hard Services + ESG
We’re supporting our customers in achieving their Environmental, Social, and Governance (ESG) goals through a broad range of proactive initiatives.
Hard Services + Technology
Our asset-focused Computer-Aided Facilities Management (CAFM) system, serves as the heartbeat of our operations. We’ve designed a system that facilitates seamless service provision, tracking 500,000+ planned and reactive tasks annually. Data drives our processes and approach for customer success. We provide a range of technical input and output-based maintenance solutions that comply with industry standards, such as SFG20.
Frequently asked questions for Hard Services
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Our hard services encompass a wide range of technical and infrastructure-related services, including mechanical and electrical maintenance, HVAC (Heating, Ventilation, and Air Conditioning) systems, plumbing, building automation and structural maintenance.
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We have a proactive maintenance approach, conducting regular inspections, predictive maintenance, and implementing industry best practices to ensure optimal functionality and minimise potential issues that may cause disruptions.
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Yes, we handle situations promptly. We provide immediate response and support for critical systems to minimise downtime and ensure the continued operation of essential services.
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Absolutely. We specialise in assessing energy usage, identifying inefficiencies, and recommending tailored solutions to improve energy efficiency, reduce environmental impact, and lower operational costs for your facility.
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Our services strictly adhere to industry standards and comply with relevant regulations. Our team is trained and certified to ensure that all maintenance work meets compliance requirements for safe and efficient operations.
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Yes, we have extensive experience in managing complex technical systems and executing large-scale projects for commercial properties. Our expertise enables us to handle diverse technical challenges effectively.
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Certainly. We have a proven track record of successful hard services implementations across various industries, and can provide references or case studies demonstrating our expertise and the quality of our services. Please get in touch – we’d love to share them with you.
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Yes, we work on a range of government, judicial, police and healthcare buildings within the public sector, providing HVAC, mechanical, electrical, fire safety building fabric and specialist services.
Contact your Hard Services team
We’re ready to help you deliver the best experiences, practices, productivity, resilience and outcomes. We look forward to connecting with you.