Keeping things fresh: How our Ireland Catering team delivers fresh food and even fresher concepts to customers.

Our mission is to make people and places the best they can be, so what better way than to continuously deliver fresh, nutritious food offerings for our customers?

We serve thousands of meals annually, and our focus is always on delivering healthy and enjoyable dining experiences. So how do we do it?

At the heart of our continuing catering success is Jason Le Lievre, Culinary Director at OCS Ireland. Jason focuses on partnering with local food suppliers whose stories align with our values and mission, to be the best. He strongly believes in the power of local connections and the quality of local Irish produce. Our commitment to sustainability means sourcing responsibly, minimising food waste, and supporting eco-conscious practices.

Developing new and exciting menus is challenging, but our catering team are bringing fresh food concepts that offer healthy and nutritious options to our customers every day. Our menus are reflective of the seasons and brought to life by the talent within our team. By using seasonal ingredients our menus capture the essence of each time of year, further celebrate local produce, and deliver the freshest flavours to our customers.

Jason’s passion lies in crafting new food concepts that not only consider produce, nutrients and flavour but also cost. With correct craftsmanship, technique, and imagination our team can create memorable dishes without compromising on quality.

“Our team has the talent, technique and imagination to continually push the boundaries on our menus.”

Jason Le Lievre

Culinary Director, OCS Ireland

As Culinary Director, Jason is always seeking inspiration, which means keeping up to date with the latest food trends by eating out, talking with industry colleagues, reviewing social media content and devouring as many cookbooks as he can get his hands on. Below is just a sample of some of the incredible catering offerings that he has served up across our customer sites.

Irish Catering services creations

Fore-ward Thinking: Security swings into support NIHE Charity Golf Day!

When asked by our customer, Northern Ireland Housing Executive (NIHE), last summer to take part in an upcoming Charity Golf Day our security team were thrilled to support. OCS provide security services at NIHE sites across Northern Ireland and has become a trusted partner, as such, we knew we wanted to sponsor the event in aid of Age NI.

Every two years, the NIHE’s fundraising committee selects a chosen charity to support through fundraising events within the organisation, and for 2023/24 and 2024/25 their chosen charity is Age NI – a leading charity in Northern Ireland dedicated to improving the quality of life for older citizens, fostering a society where we can all thrive as we age.

In attendance from the OCS team were Vincent Galvin, Key Account Manager and Alan Kelly, Security Operations Manager who managed to dig out the clubs from the back of the shed and dust them off. They certainly looked the part and helped raise much-needed funds for Age NI, but the less said about their performance, the better.

We thoroughly enjoyed being a part of this event and supporting our partner NIHE.  Collectively we managed to raise a total of £8,260 for Age NI through the event.

It is truly gratifying to be able to support our customers in their efforts to boost social and charitable initiatives within their local communities. Events like these are integral to our own commitments to social value and community empowerment.

We are delighted to be able to support Age NI and all of the important work that they do across Northern Ireland.

I would like to thank everyone who donated and got involved in our fundraising, and also the fundraising committee and the colleagues who were involved in organising these fundraising activities.

Grainia Long

Chief Executive

Our mission is to make people and places the best they can be. This means supporting our customers by delivering the best services possible but also helping them achieve their wider Environmental, Social and Governance goals.

Age NI is a fantastic charity that is essential for the older community in NI and OCS was privileged to support this event.

Aine Mulcahy

Managing Director OCS Ireland

The Power of Listening: Why our colleague engagement survey is essential

Embracing global perspectives

Every one of our OCS colleagues is valued, and as the Group Chief People Officer at OCS, in a company as diverse as ours and spread across numerous countries and embracing many languages and cultures, it’s imperative to truly listen to our colleagues. This understanding forms the bedrock of our strategy to become the world’s leading facilities service company.

The significance of every voice

In an organisation as vast as OCS, the insights and experiences of our colleagues, particularly those on the front lines, are invaluable. These team members are the eyes and ears of our operations, interacting directly with our customers and experiencing first-hand the daily challenges and triumphs. We must not only hear their voices but actively listen and engage with them.

Beyond the survey: A commitment to action

Conducting a colleague engagement survey is vital in this engagement process. However, the true essence of these surveys lies in what we do with the information we gather. It’s about turning feedback into action, ensuring every suggestion and insight raised is addressed, not just acknowledged. This approach isn’t just about improving our operational efficiency; it’s about fostering a culture where every colleague feels respected, valued, and heard.

Creating a stronger, unified OCS

Our ambition to be the best in the world is deeply intertwined with our internal culture. Engaging our colleagues through these surveys is more than just gathering data; it’s about empowering them to shape the future of OCS. Their insights are pivotal in crafting policies and practices that resonate with our diverse workforce, driving us towards a cohesive and inclusive organisational culture.

Conclusion: Cultivating a culture of continuous improvement

In our journey towards making people and places the best they can be, the engagement and satisfaction of our colleagues remains a top priority. Through our engagement surveys, we’re not just collecting opinions but inviting our colleagues to participate actively in our journey towards excellence. By listening and responding to them, we are enhancing their experience at OCS and reinforcing our position as a global leader. Together, we are building an exemplary OCS in service, colleague satisfaction, and engagement.

Sean Fisher’s OCS Journey to Cleaning CEO

Summary

  • Sean joined Servest UK in 2003, and his first role saw him become a regular at Sheffield’s famous Gatecrasher nightclub
  • Treating the business as your own is an important mindset for success, Sean believes
  • Success for Sean is OCS becoming synonymous with being the best
OCS’s newly appointed CEO of Cleaning, Sean Fisher, has a long association with both the legacy OCS business and cleaning as a profession.

It was back in 2003 that Sean, who originally hails from South Africa, began working for what was then Servest UK as a site supervisor, after studying IT in his homeland.

Over the two decades that followed, Sean led retail and cleaning divisions, and served as Chief Operating Officer at Atalian Servest, before being appointed to head up the new OCS cleaning division.

“To take on that first role with Servest, I needed to move to Sheffield – so I moved in with our cleaners,” says Sean.

“I moved into the house they were sharing, and they taught me how to clean. I started with Gatecrasher nightclub and Bed nightclub, before moving into an area management role, and then moving to the head office in Bury St Edmunds.”

The attributes for success

Since then, Sean’s played a key role in a business that’s experienced sizeable organic growth, but those early experiences cemented in his mind the attributes that are needed to succeed.

“People need to be passionate about what they do, believe in what they do, and treat the business as if it was their own.”

Sean Fisher

CEO of Cleaning

“You’ve got to have the energy and the edge – the pace at which we operate is relentless, but at the same time, it’s good fun.”

The new OCS TRUE values – Trust, Respect, Unity and Empowerment – sit well with Sean, who believes when you find the right people, it makes everything else significantly easier.

“That’s everything we stand for, as a business, as a cleaning business, and myself as an individual,” he says.

“When you get the right people, who are true to those values, you have a successful business – and I think those values suit us perfectly.”

Putting values into practice

In practice, for Sean, those values look fairly simple – but the impact they can have is seismic.

“You’ve got to be professional, polite and well-mannered – that’s a given,” he says.

“At the start of every shift, you’ve got to be on site before the shift starts. I expect all of my operators to be visible on site, engaging with customers, and making sure they’re getting the best out of their team in terms of productivity and standards.”

And that engagement with customers – which builds unity and trust, as well as demonstrating respect – is essential to building partnerships that truly help people and places be their best.

“It’s important to build those relationships because, together, we’ll achieve significantly better outcomes,” says Sean.

“We do a lot of relationship mapping, from site level all the way to procurement and CEOs, and if you get that right, you can have the right conversations with the right people – you’re not forcing a relationship, but building something that will be beneficial for both parties in the longer term.”

Building solid foundations for OCS

A successful relationship can deliver a number of strong outcomes,  made possible by the successful day-to-day delivery of services. Those longer-term outcomes are something Sean is focused on in his new role as CEO of Cleaning.

First, however, comes a period of building the foundations that will serve the new OCS business well over the decades to come.

“My main objective this year is to get things like budgets, succession plans and performance management right, ensuring we have the right people in the right roles, and are giving the right opportunities to those people, too,” he says.

“That will create an incredibly solid foundation from which we can build upon and deliver on our overall business mission.”

That mission is, of course, to be the best facilities management business in the world, making people and places the best they can be – and it’s a mission that enthuses Sean as looks ahead to the coming months and years.

He says, “OCS needs to stand for quality, and I want to help OCS become synonymous with being the best.”

Valerie Dale, OCS Group Chief People Officer, attends back to the floor visit

Valerie Dale, OCS Group Chief People Officer, recently attended a back to the floor visit at one of our laundry facilities in Feltham.

Valerie’s day began with a tour of the site where she saw our fantastic colleagues and machinery in action. During the tour she learnt some impressive stats about the facilities, including that from January 2023 to August 2023, our dedicated team washed 74,675,556 kgs and processed 46,414,728 pieces of laundry, a true showcase of how exceptional our colleagues are at what they do!

Valerie’s first job of the day was ironing and her skills were put to the test as she aimed to meet the hourly ironing targets our colleagues achieve.

She then got stuck in with the laundry sorting where she worked with the team to make sure each item was put into the correct bag before it was prepared to be washed. After only 45 minutes, Valerie and the team managed to sort through an impressive 2.2 tonnes of laundry!

OCS Colleague Lisa Byrne is empowering Dublin’s Liberties

Nestled in the heart of Dublin’s vibrant Liberties, a remarkable story of compassion and community dedication takes centre stage. Lisa Byrne, a valued member of the OCS team, is not only a native of the Liberties but also dedicates her expertise to the local community while working at the Guinness Storehouse within OCS’ cleaning division. While her journey may seem similar to many of us, Lisa’s life narrative transcends the ordinary, exemplifying the true spirit of selflessness.

Beyond her role at OCS, Lisa plays a pivotal role as a founder and volunteer with the Liberty Soup Run, a community volunteer group in Dublin 8 with a mission to extend a lifeline to those experiencing homelessness and families on their journey out of it.

This heart-warming initiative, initiated in 2019 by Lisa’s husband, Cristopher O’Reilly, has undergone a remarkable transformation. It began as a humble table offering a modest array of sandwiches and biscuits. Today, it stands as a sprawling city-wide operation. Lisa, Christopher, and a dedicated team of over 30 volunteers invest their time and energy seven days a week, providing a range of support services, meals, clothing, toiletries, and other essential items to those in dire need.

Each Thursday, you’ll find Lisa and her young family at the Liberty Soup Run stall on Thomas Street, distributing food parcels, hot beverages, and essential items to Dublin’s homeless community. Additionally, the Liberty Soup Run have a Walking Outreach Team to reach individuals who are unable to make the journey to Thomas Street, and the Liberty Soup Run van is out on the streets of Dublin every evening, offering the same vital supports. It’s important to note that the Liberty Soup Run doesn’t rely on government funding and heavily depends on the generosity of the public for donations and support.

For Christopher, the larger goal is to initiate long-term change and provide treatment for those they assist. “Breaking the cycle” for many individuals grappling with addiction is a crucial step towards permanent homelessness solutions. Christopher has already played a pivotal role in getting over 100 individuals into treatment centres, and his next aspiration is to establish his own rehabilitation clinic. He believes that it’s not just about feeding them; it’s about giving them a purpose and getting them off the streets for good.

Lisa’s story and her work serve as a poignant reminder that even amidst our daily responsibilities, each of us possesses the potential to be a catalyst for positive change within our communities. Her remarkable journey embodies the transformative power of compassion and unwavering dedication to a better world.

For more information on how you can support the Liberty Soup Run and its various initiatives, please visit their official website at https://www.facebook.com/liberty.souprun.9

OCS Foundation: People into Work programme

What is the People into Work programme?

People into Work is a unique UK programme, developed by the OCS Foundation, which aims to change individuals’ lives for the better by bringing sustainable employment opportunities to local individuals who have been in long-term unemployment, are ex-serving personnel, or face specific mental health or physical challenges.

Our people are the heart of everything we do as a business and our people-centred approach is what allows us to deliver not only the best practices and best experiences for our customers, but the best place of work for our employees.

The programme has already supported over 290 people with their own employment journey, and over 50 people have been brought into sustainable employment within OCS to date.

Jeffrey’s story

OCS helped Iraq and Afghanistan veteran Jeffrey Akrasi return to work. With support from The Forces Employment Charity, Jeffrey obtained the necessary qualifications and is now a Deputy Contract Manager at WLNT NHS Trust.

“I came into the West London contract on January 22nd after serving three tours in the army. I transitioned my employment into OCS from FEC, a well-known forces employment charity. I’m looking forward to remaining in the OCS family and working to the company’s values.”

Group CEO, Rob Legge, outlines the OCS Best Strategy and Approach

The international facilities management landscape has been dominated by the same global players for a number of years. However, when OCS Group and Atalian Servest’s operations in the UK, Ireland, and Asia merged, it created a new company which had the potential to act as an industry leader and disruptor.

I have been involved in facilities management for close to three decades and it has become a real part of my DNA. Our merger earlier in 2023 was an opportunity to drive forward not only the business, but the entire industry. With our newly expanded, critical scale, we saw the opportunity to take stock of our purpose and values and ensure we were building the most compelling offering for our customers.

Our approach

When formulating a plan for the next phase of OCS’ journey, we established a collective vision of wanting to be the partner of choice in the industry, providing the most valuable service to any customer we worked with across each of our geographies. The culmination of this work was the formulation of OCS’ new strategy, BEST. It has been established to enhance how we serve our customers, empower our workforce, and contribute to the well-being of the communities we touch.

Today, our mission at OCS is clear: to make people and places the best they can be. We’ve embarked on this journey with the aim to create exceptional experiences, enhance productivity, refine our practices, foster communities, and ultimately, deliver outstanding outcomes. These aspects form the core of our strategy and are reinforced by our TRUE values.

Trust, Respect, Unity, and Empowerment—these values are the foundation of everything we do.

They guide our interactions with customers, colleagues, partners, and the communities we serve, ensuring a cohesive approach to our mission.

In an ever-evolving world, we believe that creating exceptional experiences is paramount. We understand that the value we bring is not just in our services but in the experiences we create. From a well-maintained office space that enhances productivity, to a clean and safe healthcare facility that promotes well-being, OCS is dedicated to improving every aspect of the human experience within the spaces we manage.

Our business is powered by best practice, consistency and our unique attention to detail. Ultimately, we will look to set the benchmark for our industry, harnessing the power of technology, innovation, and human expertise to create efficiencies for our customers.

However, this is not a one-step change but rather a continual process. To succeed in our mission, we must consistently look at improving our practices and ensure that our work aligns with the highest ethical and sustainability standards. Our commitment to best practices guarantees that we are not just compliant, but we set the standard for excellence in our industry.

Empowering our workforce

Overall, OCS is made up of 120,000 individuals, most of whom are workers on the frontline. These are the people who sit at the core of our business, and it is only by empowering them that we can truly thrive. We encourage our colleagues to take ownership, make decisions, and shape the future of our business. This not only elevates the service we provide, but also gives our workforce the opportunity to progress their careers in our business.

As a business we have a fundamental commitment to social mobility. We ensure we recruit from the widest possible talent pool; we offer each of our colleagues ongoing training to support their career progression and we foster and invest in a diverse and inclusive culture.

Serving communities

Last but not least, we consider ourselves integral parts of the communities we serve. Our goal is to create a positive impact on the people and places we touch, fostering a sense of belonging and well-being. We aspire to be responsible and sustainable members of every community we serve.

We adopt this mindset right the way through the business and are continuously looking to evolve our approach to each of the ‘E’, the ‘S’ and the ’G’. It runs from our 2040 net-zero commitment, down to the work we do to supporting the individual communities we work in across each of our geographies.

OCS’ BEST strategy and TRUE values are at the heart of our mission to make people and places the best they can be.

We also believe they will be fundamental to our future growth as a business and industry leader – our commitment to this strategy and our values sets the stage for us to set a new standard in the industry. OCS is in a unique position and is primed for growth. We are a dynamic business and it is my ambition to make this company the market leaders in the facilities management industry. Reflecting on the first 6 months of my role as Global CEO, I believe we have the team to deliver on this ambition.

 

Rob Legge, Group CEO

Ann-Marie Conlon-Taylor – helping OCS deliver genuine social value

The career path of Ann-Marie Conlon-Taylor has, by her own admission, been a bit ‘squiggly’.

OCS’s Public Sector Social Value Manager has always taken the attitude that when opportunity knocks, you open the door – and that attitude, combined with a deeply ingrained belief that you need to have ‘people on your side’, has seen her help countless people into work over the past three decades.

“I want to enable people to fulfil their potential, and be the best they can be for themselves,” she says.

“That’s what drives me – that belief and the knowledge that we have some great talent out there just waiting to be given the opportunity.

“None of us were born into the roles that we do – we didn’t just appear and say, ‘Hi, I’m a CEO!’. We’re in the roles that we are because, somewhere along the way, someone gave us a break, believed in us, mentored us, and supported us.”

And that’s what Ann-Marie is focused on doing for others in her role at OCS.

The winding road

Before joining OCS in October 2022, however, Ann-Marie’s ‘squiggly’ career saw her work in recruitment and life coaching before teaching in further education.

Working in recruitment led her to engage with candidates who were very privileged and frequently highly paid, with no concept of what difficulties others in society may face.

Finding this soul-destroying, Ann-Marie began looking for a more fulfilling and rewarding career and began working for local councils as part of their adult education provision – especially supporting those in society who faced additional barriers and challenges, covering everything from language barriers, learning difficulties or the circumstances life threw at them.

“For example, with Milton Keynes Council, I did a lot of work with young mums, helping them understand their life hadn’t ended just because they’d become a parent, help them, get qualifications and get into work.”

This led Ann-Marie to work in partnership with Milton Keynes College – firstly on a project to help young mothers, and then with the National Offender Management System to help reduce reoffending.

“When you look at the factors that make people re-offend upon leaving prison, unemployment is one of the three key reasons,” she says.

This led Ann-Marie to work in the world of prisons and probation services, which, while tough and challenging, was, she says, one of the most rewarding experiences of her life.

“I hadn’t had any exposure to people coming out of prison, so it was a whole new world for me, understanding the barriers they face, and what had led them to where they’d got to.

“Of course, some people absolutely deserve to be in prison and deserve to be locked away for a very long time. However, there are a lot of people in prison who, through life choices, or the hand that’s been dealt to them, have ended up in prison. When you get to hear their stories, you often think, ‘there but for the grace of God’ – things happen to people that are out of their control and shape the way they go on to behave.”

Benchmarking social impact

The projects helping people into employment after prison were a huge success, winning awards from the Ministry of Justice, and in 2016, at Milton Keynes College, Ann-Marie then found herself leading employer engagement, working with employers to develop employment opportunities for offenders, and creating a benchmarking system to enable all stakeholders to measure the impact.

“The college tendered for the Prison Education contract, and as part of that, we needed to help people better understand social value.

“This was six years after the Social Value Act was established, but the Act and the social value movement as a whole was still relatively unknown,” she explains.

After much thought and evolution, The Employment Academy was established, bringing businesses into prisons to co-deliver alongside tutors. Employers from hospitality to retail and warehousing were brought in to deliver education and training – and subsequent employment opportunities – and it was a resounding success, despite widespread doubts.

“It was an innovative approach, which wasn’t without its challenges or dangers,” she says.

“Governors and prison staff were saying, ‘this is never going to work’, but it evolved in a really good way.

“We worked with companies including Timpson, who are amazing to work with, Greggs, Boots, Greene King and RMF, who actually helped us get into HS2.”

The impact of helping offenders into employment

One of the moments that made Ann-Marie stop in her tracks to appreciate just how much of an impact they’d made was when Laing O’Rourke delivered an HS2 induction alongside course enabling candidates to gain their PTS (personal track safety) card and qualification in HMP Hewell Grange.

“We trained guys to the standards they needed for them to come in and deliver the induction,” she says.

“Men were released on ROTL (release on temporary licence) – which means they go back to the prison every night after work – until they were released. This enables them to be fully equipped to gain and sustain employment upon release, one of the key factors that reduce reoffending.

During Ann-Marie’s four years leading the project, more than 700 people had been helped into employment – something which has naturally made a long-term impression.

“Even the other day, I had a message from a guy I’d helped into employment from prison,” she says.

“He’d been in the academy through that got a job with Timpson – and he sent me a message to let me know he was now an area manager.”

Helping OCS deliver really social value

After 12 years in the prison system, during which Ann-Marie also developed volunteering pathways as well as ‘careers in custody’ for long-term high-security prisoners, it was time for a change – which is when she saw the opportunity with OCS.

During her time helping offenders into employment, Ann-Marie had worked closely with facilities management companies, so had a good understanding of the sector.

That, combined with the importance of social value in contracts, the work OCS delivers, and the guiding belief of the organisation that every human being deserves the right conditions and opportunity to thrive, convinced her this was the right next move for her ‘squiggly’ career path.

“Social value can and often counts for around 20% in contracts, and there are measurable KPIs we must deliver on, whereas previously it was ‘nice to have’,” she says.

It’s important that companies develop a workforce that is reflective of the communities they work within as well as adding value to the local communities by supporting them to improve their environment and develop skills that enable them to improve their lives and develop more vibrant local economies.

In her role here at OCS, Ann-Marie says while it’s still early days, momentum is building, with recruitment pathways being established and people successfully placed into work.

“We’re really starting to positively impact our social value, our customers’ social value and the communities we work with,” she says.

And you get the very real sense that, with Ann-Marie helping shape the future of OCS’s social value initiatives, the impact is only just beginning.

OCS welcomes Jacky So as ESG Director for the UK & Ireland

OCS are pleased to announce that Jacky So has been appointed as the Environmental, Social, and Governance (ESG) Director for the United Kingdom and Ireland.

In his previous role as Head of Sustainability Reporting at THG (The Hut Group), Jacky led the ESG reporting initiatives, ensuring compliance with critical sustainability reporting regulations. He also set high standards for transparency and accountability by overseeing THG’s first external assurance of non-financial data.

Before these roles, Jacky made significant contributions at British Airways, Siemens AG, and Network Rail, where he demonstrated his ability to drive sustainability initiatives across diverse industries.

Jacky’s extensive experience and passion for sustainability align perfectly with our commitment to ESG principles. With his leadership, we look forward to elevating our ESG efforts and making a meaningful impact on the environment, society, and governance.

Jun Sochi appointed as APAC Chief Strategy Officer and Cluster Managing Director

Wherever Jun Sochi is in the world, he’s constantly driven by a desire to contribute to and help build his local community.

OCS’s newly appointed Chief Strategy Officer and Sub Region Managing Director for Asia Pacific and the Middle East grew up in New York, and has lived for the past 15 years in Asia – primarily in Singapore – and his belief in the importance of community has been a constant.

“I’ve always believed that, wherever you’re living, you’ve got to do more than just live your own life,” he explains.

“Yes, you go to work, you have your friends and your social activities, but I believe you should make a meaningful contribution back to the community in which you live.”

On many weekends in Singapore, you’ll find Jun and his wife Jo volunteering in aged care facilities, hospices, mental health wards and with children who have autism – with their dog Topper, as part of a therapy dog organisation, Therapy Dogs Singapore.

“The nurses always comment afterwards about how different the mood and behaviour of the residents are
after they’ve interacted with the dogs and the volunteers.”

“It’s fascinating because it exposes me to a wider, broader part of Singapore. It gives me a much more well-rounded view and appreciation for the community that I live in, and I just try to give something back, and have a positive impact on the community.”

Creating communities from the ground up.

When he’s back home in New York – to which he returns to spend time twice a year – Jun volunteers with a local nature conservation group, clearing trails in the woods or cleaning waterfront areas. As a keen sailor, he also volunteers his time to teach people how to sail. While living in New York City, he also volunteered on the board of a music school that builds an appreciation of music for preschool-aged children.

But this desire and drive to build better communities isn’t something that’s an ‘out of hours’ passion for Jun. Over the past 35 years, Jun has held a number of leadership positions in companies that have been focused on creating the infrastructure to build, develop and maintain the facilities that
support communities.

Having initially studied architecture, he spent 17 years at Johnson Controls, a building automation company, and, more recently, spent over a decade in commercial real estate at Cushman & Wakefield, where he was Chief Operating Officer for Asia Pacific.

“After studying architecture, I wanted to work in real estate development and especially renovation and adaptive reuse projects,” says Jun.

“Deep down, I love being out in the field, on a construction site, with my boots on, trudging through mud, walking through buildings that are being completely renovated and repurposed.”

“Of course, to do that, it requires the coordination of a lot of different people and teams, and you’ve got to make sure all of the pieces come together.”

Harnessing that ability to bring people together to achieve a positive outcome for customers and communities has been a driving force throughout his career.

A new chapter at OCS.

It was this ability to help communities thrive that played a major role in attracting Jun to OCS, with its focus on making people and places the best they can be.

“What attracted me to the company was the opportunity to make a real impact on people’s lives,” he says.

“We have around 75,000 employees here in Asia, and around 95% of them are frontline workers – cleaners, security guards, technicians, landscapers, catering teams and many, many more.

“We have the opportunity to provide people with secure and safe work environments that will pay them consistently on time at a proper wage and offer them proper benefits.

“This helps create a sense of dignity, and not only impacts their lives but the lives of their family and their community, too.”

Looking forward, Jun’s enthused by the challenge of building the OCS brand throughout Asia, and the impact the business can make.

“It’s important to not lose sight of where we’re starting from, but we have a good foundation to build upon.” he says.

“From there, we can contribute to our own sustainability goals, and help our customers meet the ESG commitments they’ve made.”

All of which, of course, combine to enable people and places to be their very, very best.

Nick Ackroyd re-joins OCS as Divisional Sales Director for Cleaning

We are delighted to announce that Nick Ackroyd has recently re-joined OCS as our Divisional Sales Director for Cleaning.

Nick brings a wealth of experience and expertise in facilities services, spanning Aviation, Cleaning, Security, and Facilities Management. With a career that includes significant roles at ABM UK, Virgin Atlantic Airways, and previous positions here at OCS, Nick’s extensive background makes him a valuable asset to our team.

“We are pleased to welcome Nick back to OCS. His depth of industry knowledge, commitment to excellence, and past contributions to our organisation make him an exceptional fit for our new vision and mission.”

Andrew Sugars

Chief Commercial Officer

Nick’s return to OCS comes at a pivotal time for our company. As we have recently merged and established a new vision, mission, and a set of core values, Nick’s experience and industry knowledge will be invaluable in helping us navigate this exciting phase.