Total Facilities Management
Our customer is one of the leading data centre operators in India with operations in all regions of India. This high-profile client has more than more than 12 large data centres with more than 200 MW capacity currently under operations and more under design & project phase. OCS India provides Critical Facility management services across multiple data centres.
The challenge was to Ensure 100% uptime of all installations thus delivering highest level of efficient operations to meet expectation of the end customers. Our key challenges included Immediate response, reaction & effective resolution in case of any issues, ensuring knowledge & skill set of the team, providing regular and prompt Management Support & Governance and arresting manpower attrition.
OCS deployed a solution is based around complete ownership and accountability of critical infrastructure management. The solution included O&M of Mechanical & Electrical installations & Utilities, Managing Spares / Consumables / Tools Inventory, AMC management, Condition Based Monitoring & Technical Audits, Energy Conservation, Adherence to EHS practices Managing uptime & performance.
Some of our initiatives to address customer challenges are – Rigorous staff selection criteria to ensure skilled staff to achieve 100% uptime; Deployed SME’s for Soft & M&E Services to implement customized SOP & appropriate training programs; RCA & CAPA process implemented to avoid repetitive breakdowns; CEV: Colleague Engagement Visits by Senior management; Quarterly training programs to address technical skills, HSQE and soft skill training.
Our solution has led to tangible outcomes in line with customer expectations. Response & resolution ability of the site staff improved that helped us to achieve near 100 % uptime. Asset Life cycle enhancement, Attrition rate controlled to < 4% and Design PUE delivered through efficient cooling.
Our services have not only met but exceeded expectations, demonstrating a commitment to excellence and adaptability in a dynamic environment.
Available until 5:30pm
We believe that every human being deserves the best conditions and opportunities for success. Our team are ready to discuss how we can help you turn possibilities into realities through exceptional facilities management.
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