Building Trust and Insight: OCS ExCom Visit to Mandaya Royal Hospital

Last week, OCS Group CEO Rob Legge and Regional CEO Roland Salameh visited OCS Indonesia in Jakarta. One of the key activities during their visit to Indonesia was a visit to a healthcare facitility, Mandaya Royal Hospital Puri. The hospital is managed by Mandaya Hospital Group, a renowned name in Indonesia’s private healthcare sector.

The visit, guided by our Executive Committee led by Managing Director Yohanes Jeffry Johary and supported by Vice Chairman of BritCham Indonesia Ian Leonard Betts, aimed to strengthen relationships and build mutual trust, whilst also gaining a deeper understanding of the hospital’s values, needs, and challenges. The delegation was welcomed by dr. Ben Widaja MBChB (UK), Mandaya Hospital Group’s CEO & President Director and his management team.

The visit began with a thoughtful exchange where both sides shared perspectives on how healthcare is evolving, discussed key priorities, and explored opportunities to work together. This was followed by a tour of several hospital departments, giving the group a closer look at the facilities and the hospital’s approach to patient care.

Mandaya Hospital Group is a leading healthcare provider in Indonesia, offering top-quality medical care combined with the comfort and service of a five-star hotel. Patients receive not only expert treatment but also genuine care throughout their entire experience. With a focus on personalised, patient-centred care, Mandaya tailors its services to each individual’s needs and invests in cutting-edge medical technology to support better outcomes and faster recovery.

We extend our sincere thanks to Mandaya Hospital Group for the warm reception and for generously sharing their time and insights. A big thank you as well to the Group and Regional APAC & ME leadership team for being such an engaged and meaningful part of the visit.