Phillip Carter, Managing Director of OCS Philippines, in collaboration with Chief Operational Officer Mario Pagatpatan, have further solidified the bond between OCS Philippines and Lazada Philippines. Together, they conducted a visit to convene with Garret Pestano, Head of Workplace Services and Procurement, and Nina Veronica Perez, Procurement Manager at Lazada Philippines. The primary objective of this visit was to actively listen to feedback concerning our services since the commencement of operations and engage in discussions guided by our unwavering commitment to continuous improvement.
This initiative underscores our unwavering dedication to cultivating robust partnerships and ensuring unparalleled customer satisfaction. By actively soliciting feedback and participating in collaborative dialogues, we demonstrate our profound confidence in our capacity to deliver exceptional service. We remain steadfast in our pledge to address any challenges identified and perpetually refine our operations to meet the evolving demands of our esteemed partners.
At OCS, we transcend mere promises and rhetoric. We take decisive action and deliver results. Our ethos is rooted in proactive engagement, unwavering dedication, and relentless pursuit of excellence. Through our actions, we reaffirm our position as industry leaders committed to delivering unparalleled service and exceeding the expectations of our valued partners.