The Power of Listening: Why our colleague engagement survey is essential

Embracing global perspectives

Every one of our OCS colleagues is valued, and as the Group Chief People Officer at OCS, in a company as diverse as ours and spread across numerous countries and embracing many languages and cultures, it’s imperative to truly listen to our colleagues. This understanding forms the bedrock of our strategy to become the world’s leading facilities service company.

The significance of every voice

In an organisation as vast as OCS, the insights and experiences of our colleagues, particularly those on the front lines, are invaluable. These team members are the eyes and ears of our operations, interacting directly with our customers and experiencing first-hand the daily challenges and triumphs. We must not only hear their voices but actively listen and engage with them.

Beyond the survey: A commitment to action

Conducting a colleague engagement survey is vital in this engagement process. However, the true essence of these surveys lies in what we do with the information we gather. It’s about turning feedback into action, ensuring every suggestion and insight raised is addressed, not just acknowledged. This approach isn’t just about improving our operational efficiency; it’s about fostering a culture where every colleague feels respected, valued, and heard.

Creating a stronger, unified OCS

Our ambition to be the best in the world is deeply intertwined with our internal culture. Engaging our colleagues through these surveys is more than just gathering data; it’s about empowering them to shape the future of OCS. Their insights are pivotal in crafting policies and practices that resonate with our diverse workforce, driving us towards a cohesive and inclusive organisational culture.

Conclusion: Cultivating a culture of continuous improvement

In our journey towards making people and places the best they can be, the engagement and satisfaction of our colleagues remains a top priority. Through our engagement surveys, we’re not just collecting opinions but inviting our colleagues to participate actively in our journey towards excellence. By listening and responding to them, we are enhancing their experience at OCS and reinforcing our position as a global leader. Together, we are building an exemplary OCS in service, colleague satisfaction, and engagement.

Reflection on the first year as New OCS by Rob Legge, Group CEO

As 2023 draws to a close, I’ve reflected on what has been a gratifying year. Having started the year as CEO of Atalian Servest, I was honoured and excited to take up the role of Group Chief Executive of the newly formed OCS following its merger with Atalian Servest’s operations in the UK, Ireland, and Asia in March 2023.

As two stonewalls of the industry, I knew the underlying strength of both the Atalian Servest and OCS and believed in the great potential that combining them would create. The merger presented us with the opportunity to take the best bits from both businesses to develop a genuine disruptor in the international facilities management landscape.

That said, I was also cognisant of the challenging macro picture. Rising interest rates and persistent inflation have created difficulties for our customers and colleagues. I knew from the outset that we would need to adapt holistically to successfully position ourselves as the partner and employer of choice in the market.

Resilience: A Pillar of Strength in Challenging Times

The merger was more than a business transaction; it was an opportunity to redefine our purpose and values, ensuring we build our most compelling offering for our customers. In my experience in this industry, I’ve seen that having resilience is crucial to success. With 2023 being as challenging as it has been for business generally, this quality has never been more critical.

At OCS, we’re on a mission to become the best facilities service provider in the world. I’ve been encouraged to see how colleagues across the business have responded to this challenge, often in testing conditions, to ensure we meet the high standards we promise to deliver. Indeed, customer feedback has been overwhelmingly positive, which is a testament to the resilience and drive of our colleagues. I thank every one of them for their valued contribution and commitment.

TRUE Values: Guiding Our Journey with Trust, Respect, Unity, and Empowerment

Similarly, I have been proud to see our TRUE values—Trust, Respect, Unity, and Empowerment—guiding us through this transformative period. I’ve seen evidence of these values in practice helping to shape our business for the better as we grow at pace over the coming years.

Trust: It’s all in the Process

In my experience, trust is the bedrock upon which successful mergers are built. Trust in our collective vision, trust in our strategy, and trust in the capabilities of our teams have been instrumental to our success this year.

Indeed, the success of our merger can be seen in the flagship customer wins we’ve achieved throughout the year (Royal Parks, Government Property Agency, and Irish Rail, to name a few). Winning a business’s trust is never something we take for granted, and we work to be the best partner we can be.

Respect: A Foundation for Collaboration and Sustainability

Respect for our colleagues and a broader sustainability approach have been at the forefront of our endeavours. Respectful collaboration has enabled us to unite as one business with a shared vision and mission. While this principle covers many aspects of our business, one particularly evident area is our 2040 net-zero commitment, a testament to our dedication to setting the standard for excellence in compliance and responsible stewardship.

Unity: One Business, One Vision

Since the very early stages of the merger, I have been impressed with how the new OCS has presented itself as a singular, cohesive business entity. The merger was a consolidation of operations and a unification of purpose and vision.

Over this year, I’ve had the opportunity to visit several of our teams on the front line across the globe. Every time I make one of these trips, I’m inspired time and time again to see how colleagues pull together to provide the market-leading service our business is known for.

Empowerment: Investing in Our Teams

Empowerment, a commitment to investing in our teams, is a cornerstone of our strategy. Our success is intrinsically tied to the growth and development of our people. By empowering our colleagues and encouraging them to take ownership, make decisions, and shape the future of our business, we nurture future leaders within our organisation.

The merger has allowed us to combine the best initiatives from both organisations into one holistic approach. We proudly offer schemes that offer access to employment for people who may not get the opportunity, ensuring we select from as broad a talent pool as possible and offer apprenticeships and progression schemes across the business to support development.

Serving Communities: A Responsibility We Cherish

Integral to our identity is our role as responsible and sustainable members of the communities we serve. Our goal is to manage spaces efficiently and create a positive impact on the people and places we touch. This mindset permeates every aspect of our business and drives the support we offer locally in those countries where we operate.

As we move forward, OCS’ BEST strategy and TRUE values remain the driving force behind our mission to make people and places the best they can be. We are a unified global team with one identity and vision. We are poised for growth, and I want OCS to become the market leader in the facilities management industry. Reflecting on the first ten months of this transformative journey, I have nothing but confidence in our ability to achieve our goal.

OCS achieved a score of excellence in the SIA audit.

OCS has recently undergone its annual Security Industry Authority (SIA) audit and achieved the maximum score in six out of the seven criteria and were awarded a score of 142 out of 145.

This is the 18th year that our business has committed to the Approved Contractor Scheme (ACS), a point worthy of note by the auditor from the National Security Inspectorate (NSI). The brand, reputation and continued delivery of the OCS gold standard was also noted.

“The continued investment in people through training, the use of a software programme to streamline HR, payroll and talent management processes and the continued promotion of mental health training all show clear progress.”

Officers at one of the largest contracts had a full understanding of the requirements of the customer and the expectation on them to achieve this. There was good understanding of the company values and copies of relevant documentation were available at the point of delivery.

A number of officers made the following comments: “The team work is amazing”, “We have good support from the supervisors and regular visits from management”, “ OCS look after their staff and we feel very well looked after”, “HALO has improved our communication with the customer”.

A new member of staff expressed that “I am in my element here with OCS”.

“The result owes much to the security teams, back of house support and the officers on site who all display the commitment to our security gold standard.  Thank you to our security teams across our portfolio and a huge well done to all those who participated in the audit. These teams are responsible for keeping our sites, our customers and the general public safe on a regular basis. Their commitment has ensured the company has achieved a very creditable score.”

Steve Gardner

Director of Security Risk and Intelligence

OCS receive social value commendation at ERSA Employability Awards 2023

OCS were honoured to receive a social value commendation at the ERSA Employability Awards 2023.

We always aim to be our best, delivering the best partnerships and best services every time. It takes a hard-working, knowledgeable and compassionate team to provide the services and initiatives at OCS and we are extremely proud of our commendation.

The ERSA Employability Awards celebrate best practice in the employment support sector and demonstrate the hard work and dedication of those working to improve the lives of jobseekers, communities and the wider workforce.

We were also thrilled to have been nominated by Ingeus for the ‘Employer Partnership of the Year Award’.

Unlocking potential: placing people into work with OCS

The nomination

We are committed to being a responsible employer and building a diverse and inclusive workforce reflective of the communities we serve. We have an established ‘Placing People into Work’ programme dedicated to changing lives by providing meaningful employment to people from vulnerable groups and pathways for development for all our colleagues.

Ingeus and OCS work closely together to develop and refine tailored recruitment processes for each contract. By tailoring the pre-selection process, we ensure that candidates are equipped with everything they need to help them succeed in work. This includes making sure candidates have the necessary documents, information and training ahead of being interviewed, and that support mechanisms are in place for new recruits once they are in work.

Ingeus is now supporting us to fill vacancies for Court Tribunal and Security Officers (CTSO) in London and Greater Manchester. Together we have developed and refined a recruitment process, established service level agreements, and are now delivering exceptional results. In the last such recruitment exercise there were 20 candidates put forward for interview who secured job offers.

To help prepare candidates for interview Ingeus works with OCS to:

  • Source candidates with the right skills and aptitudes for the role
  • Deliver employer information sessions
  • Fund participants Security Industry Association (SIA) licences
  • Deliver a bespoke 3-day CTSO routeway course (designed by OCS)
  • Arrange a visit to a local court
  • Prepare documents for the enhanced security vetting processes

All candidates who successfully complete the CTSO routeway course are put forward for interview.

In the first recruitment round, Ingeus Employer Account Manager Farwa spent several weeks calling 160 potential applicants to see whether the role would suit them. She narrowed the search down to 12 people who attended a three-day Routeway Course devised by Ingeus to explain the job in detail. Seven people were offered roles, four of whom are female.

“There wasn’t a dry eye in the building – people were jumping up and down with delight after getting the jobs,” she recalls. “An established company had given them a chance and you couldn’t help but feel the emotion in the room.”

In undertaking this innovative and tailored approach to recruitment through Ingeus, we are attracting candidates who would not typically apply for our vacancies. In doing so we are challenging role stereotypes (gender, age, ethnicity etc.) and creating a stronger workforce which is more reflective of the communities we work within.

Stephen Kerr, Senior Regional Manager, OCS, said the partnership had been instrumental in supporting our drive to attract women and others currently under-represented in the security industry.

“Working with Ingeus on our social value recruitment process, we have been able to recruit talented people into our workforce who have unique experiences and abilities,” he said. “In our role at HM Courts and Tribunals Service, showing our customers genuine empathy in difficult circumstances is a key skill and our Ingeus recruits have that in abundance.”

Ann-Marie Conlon-Taylor, OCS Social Value Manager, HMCTS contract added: “Working with Ingeus helps us access people who have faced barriers to work, but who are being properly supported in a professional manner into employment. We were very impressed with the calibre of applicants put forward.”

OCS awarded double Gold by RoSPA for exceptional health and safety achievements

OCS, one of the world’s leading international facilities service providers, has been honoured with the highly esteemed Gold RoSPA (Royal Society for the Prevention of Accidents) Award for its outstanding commitment to Health and Safety.

OCS was awarded a Gold RoSPA for its National Grid Vegetation and Industrial Painting contracts, where they consistently demonstrated exemplary health and safety standards implementing proactive measures to identify and mitigate potential risks across its operations. OCS are committed to safe working on every site, every day, and their non-complicated approach is combined with proactive management at all levels to ensure occupational health and safety are treated as a core value.

John Prowse, National Operations Director at OCS said, “Safety is a key priority for all operations at OCS. By achieving the Gold Award, we have proven our commitment to safeguarding our colleagues, customers and the public from potential harm, and have set a benchmark for others in the industry to follow.

“We are committed to ensuring safety plays a key role in every facet of the business. We recognise this requires a sustained commitment and active involvement at all levels – from the board, to managers, support teams and frontline colleagues. This has helped to create the necessary conditions for high standards in safety performance and continual improvements towards an injury-free workplace.”

“Accidents at work and work-related ill health cause major disruption and can significantly impact an individual’s quality of life. That’s why good safety performance deserves to be recognised and rewarded.

We are thrilled that OCS has won two Gold RoSPA Awards and would like to congratulate them on showing an unwavering commitment to keeping their employees and customers safe from accidental harm and injury.”

Julia Small

RoSPA’s Achievements Director

The RoSPA Awards recognise organisations that have successfully implemented and maintained comprehensive health and safety management systems. Entrants are rigorously assessed on various criteria including accident prevention, risk assessment, employee training and engagement.

The Gold RoSPA Award adds to the growing list of accolades and recognitions OCS has received for its commitment to excellence. As a company, OCS has been recognised with 12 RoSPA awards in 2023 and remains steadfast in its pursuit of continuous improvement and will continue to invest in health and safety initiatives to ensure the well-being of its workforce and all stakeholders.

It’s Road Safety Week!

We invite you to participate in Road Safety Week that is running from November 19th to 25th. The week is about spreading awareness, fostering mindfulness, and ensuring safety for ourselves and each other on the roads.

Our goal is simple: to save lives.

Each year, countless lives are affected by road accidents, but together, we can make a difference. By coming together during Road Safety Week, we can:

  • Raise awareness: Help others understand the importance of safe driving, responsible pedestrian behaviour, and the consequences of road accidents.
  • Promote mindfulness: Encourage everyone to be more mindful while on the road, whether behind the wheel or walking as pedestrians.
  • Ensure safety for all: Share tips, best practices, and resources to make our roads safer for everyone.
  • Visit brake.org.uk to download posters and resources to help spread the word and drive the message home.

Join us in making roads safer and preventing accidents during Road Safety Week. We can create a positive impact, save lives, and build a safer community.

Drive Safely!

OCS Foundation: People into Work programme

What is the People into Work programme?

People into Work is a unique UK programme, developed by the OCS Foundation, which aims to change individuals’ lives for the better by bringing sustainable employment opportunities to local individuals who have been in long-term unemployment, are ex-serving personnel, or face specific mental health or physical challenges.

Our people are the heart of everything we do as a business and our people-centred approach is what allows us to deliver not only the best practices and best experiences for our customers, but the best place of work for our employees.

The programme has already supported over 290 people with their own employment journey, and over 50 people have been brought into sustainable employment within OCS to date.

Jeffrey’s story

OCS helped Iraq and Afghanistan veteran Jeffrey Akrasi return to work. With support from The Forces Employment Charity, Jeffrey obtained the necessary qualifications and is now a Deputy Contract Manager at WLNT NHS Trust.

“I came into the West London contract on January 22nd after serving three tours in the army. I transitioned my employment into OCS from FEC, a well-known forces employment charity. I’m looking forward to remaining in the OCS family and working to the company’s values.”

Group CEO, Rob Legge, outlines the OCS Best Strategy and Approach

The international facilities management landscape has been dominated by the same global players for a number of years. However, when OCS Group and Atalian Servest’s operations in the UK, Ireland, and Asia merged, it created a new company which had the potential to act as an industry leader and disruptor.

I have been involved in facilities management for close to three decades and it has become a real part of my DNA. Our merger earlier in 2023 was an opportunity to drive forward not only the business, but the entire industry. With our newly expanded, critical scale, we saw the opportunity to take stock of our purpose and values and ensure we were building the most compelling offering for our customers.

Our approach

When formulating a plan for the next phase of OCS’ journey, we established a collective vision of wanting to be the partner of choice in the industry, providing the most valuable service to any customer we worked with across each of our geographies. The culmination of this work was the formulation of OCS’ new strategy, BEST. It has been established to enhance how we serve our customers, empower our workforce, and contribute to the well-being of the communities we touch.

Today, our mission at OCS is clear: to make people and places the best they can be. We’ve embarked on this journey with the aim to create exceptional experiences, enhance productivity, refine our practices, foster communities, and ultimately, deliver outstanding outcomes. These aspects form the core of our strategy and are reinforced by our TRUE values.

Trust, Respect, Unity, and Empowerment—these values are the foundation of everything we do.

They guide our interactions with customers, colleagues, partners, and the communities we serve, ensuring a cohesive approach to our mission.

In an ever-evolving world, we believe that creating exceptional experiences is paramount. We understand that the value we bring is not just in our services but in the experiences we create. From a well-maintained office space that enhances productivity, to a clean and safe healthcare facility that promotes well-being, OCS is dedicated to improving every aspect of the human experience within the spaces we manage.

Our business is powered by best practice, consistency and our unique attention to detail. Ultimately, we will look to set the benchmark for our industry, harnessing the power of technology, innovation, and human expertise to create efficiencies for our customers.

However, this is not a one-step change but rather a continual process. To succeed in our mission, we must consistently look at improving our practices and ensure that our work aligns with the highest ethical and sustainability standards. Our commitment to best practices guarantees that we are not just compliant, but we set the standard for excellence in our industry.

Empowering our workforce

Overall, OCS is made up of 120,000 individuals, most of whom are workers on the frontline. These are the people who sit at the core of our business, and it is only by empowering them that we can truly thrive. We encourage our colleagues to take ownership, make decisions, and shape the future of our business. This not only elevates the service we provide, but also gives our workforce the opportunity to progress their careers in our business.

As a business we have a fundamental commitment to social mobility. We ensure we recruit from the widest possible talent pool; we offer each of our colleagues ongoing training to support their career progression and we foster and invest in a diverse and inclusive culture.

Serving communities

Last but not least, we consider ourselves integral parts of the communities we serve. Our goal is to create a positive impact on the people and places we touch, fostering a sense of belonging and well-being. We aspire to be responsible and sustainable members of every community we serve.

We adopt this mindset right the way through the business and are continuously looking to evolve our approach to each of the ‘E’, the ‘S’ and the ’G’. It runs from our 2040 net-zero commitment, down to the work we do to supporting the individual communities we work in across each of our geographies.

OCS’ BEST strategy and TRUE values are at the heart of our mission to make people and places the best they can be.

We also believe they will be fundamental to our future growth as a business and industry leader – our commitment to this strategy and our values sets the stage for us to set a new standard in the industry. OCS is in a unique position and is primed for growth. We are a dynamic business and it is my ambition to make this company the market leaders in the facilities management industry. Reflecting on the first 6 months of my role as Global CEO, I believe we have the team to deliver on this ambition.

 

Rob Legge, Group CEO

OCS Group launches OSCi Academy to offer colleagues world-class training in data skills

OCS, a leading global facilities service provider, has invited employees from across its business to become part of its newly created OCSi Academy which is designed to help develop vital data skills and support career progression. It forms part of the Group’s commitment to empowering its people, giving them the tools and support to thrive.

The training will be delivered by Multiverse, a tech company focused on high-quality education and training through applied learning. In an initial trial, 15 OCS colleagues will enrol on a 15-month data apprenticeship, with plans to expand this next year. This investment by OCS into these apprenticeships aims to improve data-driven decision-making and efficiency across the business, supporting clients and employees to deliver better outcomes.

It comes as research within the company found that most employees whose role requires some data analysis spend a considerable amount of time each week wrangling data. 91% of respondents said they wanted to improve their data skills.

Daniel Dickson, Chief Executive Officer, UK & Ireland, said: “As part of our OCS TRUE values, we are committed to ‘empowering our colleagues through excellent working environments’ and providing these opportunities for developing new skills, is key to that. Our colleagues are already using data heavily to inform their decisions and deliver results for customers, and this new training will empower them to do so more efficiently and effectively. Not only are these vital skills that will help them in their job, but they are skills that will support them throughout their careers.”

Euan Blair, CEO of Multiverse, said: “The OCSi Academy has been designed to transform careers for the individuals that receive this world-class training while transforming their ability to make data-driven decisions and use technology to drive efficiency and results. Through meaningful, applied learning, apprentices at OCS will gain the relevant skills that will propel them forward in their career journey, and support them in their role today and in the future.”

Multiverse delivers world-class training in a wide range of qualifications in tech, data and engineering. Apprentices benefit from coaching with an industry expert and are supported by a thriving community with events, socials, mentoring and leadership programmes.

OCS supports Scottish Autism Charity with a sensory room for a local school

As part of its commitment to delivering social value within its communities, OCS were delighted to help Scottish Autism’s New Struan School, based in Alloa, create a new sensory room designed to help enrich the learning experience of its pupils. The project took around six months and was supported by OCS’ customer, SCTS (The Scottish Courts and Tribunals Service), and its local supply chain.

The OCS team, some of whom have a personal connection with the charity, donated their time and resources, working closely with the school to ensure that the refurbishment of the existing sensory room best met the needs of the young people – this was done by creating an internal space with an external feel. Works included sensory flooring, a bespoke mural including user drawings, bespoke lighting, sound system, sensory equipment and a quiet corner. The new room will form an important part of the everyday experience for young people at New Struan, and the staff team are ‘delighted and excited’ by the new resource.

New Struan Head Teacher Lee-Anne McAulay said: “The partnership with OCS has been an absolute dream for us; the team entirely supported our vision, and nothing was too much to ask. We wanted to ensure that the sensory room would be part of the everyday sensory regulation for our young people and built into the curriculum. Too often, the perception of such resources is that they are somewhere for young people to be sent when they are struggling to regulate or distressed. We wanted a space to flip that expectation and make it integral to the school experience. I cannot overstate the benefit our young people will get from this calm, beautiful sensory space.”

Colin Rushforth, Account Director at OCS, added: “Scottish Autism is a charity which gives so much to the Scottish community and is close to my heart. With the support of our dedicated team and supply chain, we at OCS were delighted to help such a great cause and work with the fantastic staff at New Struan School.

“From the outset, our joint vision with Michael Laurie Architects and the New Struan staff was to create a bespoke space which would bring an outdoor feeling indoors. We feel the completed project reflects this. We hope the young people enjoy their new Sensory Room and look forward to supporting Scottish Autism in future projects.”

Wear Red and Show Racism The Red Card

Show Racism the Red Card is the UK’s leading anti-racism charity, and ‘Wear Red Day’ is their national day of action.

Wear Red Day is the UK’s largest anti-racism fundraiser, with over 444,000 people poised to take a stand this Friday. The day is about more than just a colour, it’s about creating unity, it’s about starting a discussion, and most of all, it’s about taking a stand against all forms of racism.

As part of our commitment to diversity, equity and inclusion, we’re encouraging our colleagues to wear red on the 20th of October to combat racism. From socks to scrunchies, t-shirts to onesies, wear red to stand against discrimination.

Find out more about the day by watching the video below.

Show Racism the Red Card was established in January 1996, in collaboration with then ex-Trinidad and Tobago goalkeeper Shaka Hislop.

While playing for Newcastle in the 1990s, Shaka was at a petrol station near St James’ Park when he was confronted by a group of young people shouting racist abuse. After one of the group realised that they had been shouting at Shaka Hislop, the Newcastle United football player, they came over to ask for an autograph.

Over the years, the charity has grown and is recognised across the football industry with professional football players such as Harry Kane, Dele Ali, Alex Oxlade-Chamberlain, Jordan Pickford, Trent Alexander-Arnold, Harry Maguire, Eni Aluko as well as England manager Gareth Southgate involved in their education programme.

Find out more about Shaka’s story and the amazing work Show Racism the Red Card does here.

OCS announces its first bolt-on acquisition under the ownership of CD&R

OCS, a leading global facilities service provider, announces that it has acquired Accuro, a UK provider of business-critical facilities management services to the education and healthcare sectors. This strategic acquisition marks a significant milestone for OCS, further strengthening its service offering to the public sector in the UK.

Founded in 2005, Accuro is a provider of high-quality facilities management services to clients across the Midlands, East Anglia, and the North of England. It holds a portfolio of successful, long-term contracts mostly within the healthcare sector. More recently, Accuro has diversified into the education sector with a focus on cleaning services.

The acquisition is OCS’s first since it merged with Atalian Servest’s UK, Ireland and Asia operations following significant investment from private equity firm Clayton, Dubilier & Rice earlier in 2023. It represents another significant step toward OCS realising its mission of becoming the world’s premier international facilities service provider and underlines its focus on providing unparalleled facilities services across the UK and beyond.

For Accuro, this deal provides an exciting opportunity for further growth and development. The integration with OCS will create new opportunities for Accuro’s team, paving the way for expanded capabilities and enhanced service offerings. Furthermore, Accuro and OCS share a similar culture and are both driven by a desire to provide the highest quality of service to customers. This alignment in values and commitment to excellence makes the deal a positive fit for both companies.

In addition to acquisitive growth, 2023 has seen OCS deliver on its organic growth targets including significant new business wins such as contracts with the Government Property Agency, Irish Rail, and Royal Parks. OCS remains dedicated to retaining and expanding its prestigious client base while also concentrating on the development of a compelling M&A pipeline into 2024.

“We are delighted to be announcing this deal which marks a significant milestone for OCS. I have long admired the quality service Accuro offers as well as its commitment to upholding its strong values as a business. Since Nigel founded Accuro in 2005, the business has had a track record of delivering the highest levels of service to its customers. Accuro’s in-depth knowledge of the UK’s education and healthcare sectors are extremely complementary of OCS’ existing public sector offering and will play a part in the delivery of our growth plans in the coming years.”

Daniel Dickson

UK & Ireland CEO of OCS

“Over the last 18 years we have provided our customers with a unique and tailored service, which in turn, has delivered the business consistent growth. We have a great team of people with passion, focus and high integrity and I’m very proud of our organisation we have built.

“OCS is one of the leading facilities service providers in the market with an evident commitment to providing the best level of service to their customers. I believe Accuro’s values and culture are aligned with those of OCS and together we’ll be able to provide a market leading service, ultimately driving the growth of the business for years to come.”

Nigel Prothero

CEO of Accuro Group Holdings