Harness Technology with OCS

Deliver enhanced facilities services through innovation – driving best practice, productivity, resilience, experience and outcomes for your colleagues, customers and communities.

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OCS ABi™: The Beating Heart of Smarter Facilities

OCS ABi™ leverages 125 years of expertise, real-time data, and AI to optimise building performance, reduce costs, and support business and sustainability goals.

Unified integration of systems like HVAC, lighting, and security
Predictive maintenance and smart scheduling for proactive management
Real-time data analysis to optimise energy use and reduce waste
Supports ESG goals and provides data-driven sustainability solutions
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OCS Advance solutions for customers

  • IoT sensors detect odours, wet floors, occupancy, and consumables in real-time, ensuring optimal restroom conditions and guest satisfaction.

     

    Benefits of Enhanced Restroom Experiences are improved hygiene, reduced downtime, enhanced user satisfaction, and efficient maintenance scheduling.

  • We use environmental sensors to detect temperature, humidity, air quality, and more, with real-time monitoring and alerts for a healthy environment.

     

    Benefits of Proactive Environmental Monitoring include optimal indoor comfort, energy efficiency, early issue detection, and data-driven facility management.

  • Using QR-code tags, NFC, and Beacon technology, our online guard tour system monitors and tracks security personnel movements to ensure timely responses to potential threats and incidents, bolstering facility safety.

     

    Benefits of Proactive Facility Security encompass increased safety, prevention of unauthorised access, real-time incident response, and enhanced overall security.

  • We introduce robotic hard surface cleaners and beacon systems to improve cleanliness and operational efficiency.

     

    Benefits of Innovative Cleaning Solutions are higher cleanliness standards, automated efficiency, eco-friendly methods, and improved public health.

  • Our workflow optimises asset maintenance, reducing costs and ensuring assets function optimally.

     

    Benefits of Streamlined Asset Maintenance involve extended asset life, reduced downtime, cost savings on repairs, and improved reliability.

  • We implement waste reduction strategies, segregate and recycle materials, comply with environmental regulations, and promote sustainability practices to minimise the environmental impact of manufacturing operations. 

     

    Benefits of Waste and Recycling Management (Compliance with Environmental Standards) include regulatory compliance, reduced environmental impact, enhanced corporate responsibility, and lower waste management costs.

  • We implement efficient waste management strategies, including scheduled collections and recycling programmes, ensuring cleanliness without hindering customer flow.

     

    Benefits of Waste and Recycling Management (Effectiveness in Retail Spaces) are efficient high-volume waste handling, improved cleanliness in retail areas, minimised operational disruption, and enhanced sustainability.

  • Cloud cameras with facial and license plate recognition and cloud-based access control provide enhanced security and real-time visibility.

     

    Benefits of Intelligent Surveillance and Access Control cover real-time security monitoring, theft prevention, customisable access, and integrated security management.

  • Our intelligent video management system enhances security and business efficiency through various video analysis modules.

     

    Benefits of Enhanced Security and Efficiency consist of streamlined operations, increased monitoring efficiency, cost savings, and improved incident management.

  • It provides real-time energy consumption monitoring with advanced analytics and reporting, helping reduce energy expenses and improve efficiency.

     

    Benefits of the Energy Efficiency Revolution involve reduced energy costs, lower carbon footprint, regulatory compliance, and enhanced building sustainability.

  • It uses data-driven space planning, room reservations, and occupancy monitoring to reduce real estate costs and improve team satisfaction and productivity.

     

    Benefits of Workspace Optimisation include efficient space utilisation, increased employee productivity, reduced real estate costs, and adaptability to changing needs.

  • Our footfall counting system alerts cleaning staff based on restroom volume, enhancing efficiency and cleanliness.

     

    Benefits of Smart FM (Restroom Usage Monitoring) are efficient cleaning schedules based on usage data, improved availability, better facility planning, and high hygiene standards.

OCS Advance Tools

We’re continually working on and investing in developing technology solutions for the betterment of colleagues and customers. Below are three of our launching technology tools to deliver advanced facilities management. OCS Q, OCS ABi and OCS Live.

OCS Q – Auditor and job planning app

  • Function: OCS Q functions as an auditor and job planning application, streamlining workflow and auditing processes for operational teams.
  • Benefits: The tool aids in efficient job allocation and monitoring, allowing for real-time tracking of tasks and providing a platform for auditing activities, ensuring jobs are completed efficiently and to the required standards.
  • Impact: By enhancing auditing and job planning processes, OCS Q helps reduce operational inefficiencies, ensuring planned and reactive requirements are met effectively.

OCS Live – Real-time customer communication

  • Function: OCS Live serves as a real-time communication platform for customer engagement.
  • Upcoming Features: Integrated Net Promoter Scoring (NPS), vital for gauging customer satisfaction and service quality.
  • Benefits: Direct channel for customers to communicate their needs and feedback, crucial for service improvement.
  • Impact: OCS Live aims to make customer interactions more effective, fostering a better understanding of client needs and enabling prompt responses to service requests or issues.

“Technology has an pivotal role to play within facilities services and helping shape the future for OCS customers and colleagues. Our unique proposition of 125 years experience combined with innovation and technology, gives our customers a competitive advantage.”

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Ketan Patel

Group Chief Information Officer

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