• Healthcare Facilities Management Services

    Integrated healthcare facilities management services supporting NHS estates, hospitals, patient safety, compliance, infection prevention and operational resilience.

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OCS Healthcare Sector in Numbers

  • 400+

    NHS sites served every day by our 5,000+ healthcare colleagues.

  • £15 Million

    Generated in social and economic value since 2022.

  • 7.3 Million

    Completed patient moves by our portering team every year.

  • 2 Million

    Meals provided each year for professionals and patients.

Creating the best outcomes for our healthcare sector customers through our trusted services.

Essential FM for Healthcare

Healthcare environments rely on safe, compliant and resilient facilities services that protect patient care and clinical continuity.

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Self-Delivered Total FM for Healthcare

Healthcare estates perform best when facilities services operate as one coordinated model. Our self-delivered total facilities management for healthcare brings hard services, energy services, cleaning, catering and security together across hospitals and NHS estates.

  • Single Service Model: hard services, energy services, cleaning, catering and security delivered through coordinated teams.
  • Clinical Consistency: consistent service standards across hospitals, healthcare estates and patient environments.
  • Clear Accountability: one facilities services partner responsible for performance, compliance and delivery.

This integrated approach helps healthcare providers maintain safe, compliant and patient focused environments.

A man wearing a white hard hat, safety glasses, and a yellow high-visibility jacket stands in an industrial facility with pipes and machinery in the background. The hard hat and jacket display the OCS logo.

Hard Services for Healthcare

Healthcare estates rely on resilient infrastructure to protect patient safety and clinical continuity. Our hard services for healthcare support hospitals and NHS estates through planned maintenance, compliance and critical asset management.

  • Critical Infrastructure: mechanical and electrical systems, HVAC, medical gases and building management systems maintained to strict standards.
  • Planned Maintenance: preventative maintenance programmes designed to reduce downtime and protect service continuity.
  • Statutory Compliance: full support for compliance, testing and asset performance across regulated healthcare environments.

This approach helps healthcare providers maintain safe, reliable and fully operational estates.

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Energy Performance and Net Zero for Healthcare

Healthcare estates require efficient energy infrastructure to support resilience, compliance and net zero targets. Our energy services for healthcare improve performance across hospitals and NHS environments through smarter estate management.

  • Energy Optimisation: monitoring and control of utilities, consumption and building performance across healthcare estates.
  • Carbon Reduction: practical strategies that reduce emissions and support NHS sustainability targets.
  • Operational Efficiency: improved plant performance and reduced energy waste across critical clinical environments.

This approach helps healthcare providers improve resilience, efficiency and long term sustainability.

A person wearing blue scrubs and gloves cleans a hospital bed railing with a blue cloth and holds a spray bottle, standing near a sunlit window.

Infection Prevention and Clinical Hygiene

Healthcare environments require strict infection prevention and hygiene control to protect patients, colleagues and visitors. Our specialist cleaning services support clinical compliance, infection control and environmental safety across hospitals and regulated healthcare settings.

  • Infection Prevention: cleaning protocols aligned to NHS national cleaning standards, HTM guidance and healthcare compliance requirements.
  • Clinical Decontamination: trained teams, correct PPE and controlled cleaning procedures for theatres, wards and high risk environments.
  • Audit Readiness: consistent hygiene standards that support CQC inspections, compliance reporting and patient confidence.

This approach helps healthcare providers maintain safe, hygienic and fully compliant clinical environments.

A woman wearing a navy blue OCS-branded shirt and lanyard stands in a bright, modern cafeteria, smiling gently at the camera. The background shows food displays and kitchen equipment.

Nutritional Catering for Patient Recovery

Healthcare catering plays a vital role in patient recovery, wellbeing and colleague support. Our catering services for healthcare deliver safe, nutritious and compliant food services across hospitals and care environments.

  • Nutritional Support: tailored meal planning designed around patient recovery and specialist dietary needs.
  • Clinical Standards: dietetic-led services aligned to healthcare nutrition standards and operational requirements.
  • Service Efficiency: digital ordering and coordinated delivery that improve patient and colleague experience.

This approach helps healthcare providers deliver better nutritional outcomes and operational performance.

Woman in a navy OCS uniform smiles while standing in a brightly lit hallway. She wears an orange lanyard with a badge. The background is blurred with light from tall windows.

Healthcare Security and Site Protection

Healthcare environments require visible, responsive and compliant security services to protect people and places. Our security solutions support hospitals and NHS estates through integrated protection and operational control.

  • Site Protection: manned guarding, CCTV, access control and car parking management across healthcare environments.
  • Risk Reduction: vulnerability assessments, incident response and trained teams supporting safer operations.
  • Colleague Safety: MAYBO training, body worn cameras and proactive security measures across patient facing sites.

This approach helps healthcare providers maintain safe, secure and well managed environments.

A worker in a high-visibility vest kneels on a sidewalk outside a building, handling tools from a black case with a bag nearby. The worker appears to be performing maintenance or repair work.

Proactive Pest Management for Healthcare

Healthcare environments require proactive pest management to protect hygiene, compliance and patient safety. Our pest control services for healthcare deliver discreet and responsive support across hospitals and clinical estates.

  • Early Detection: continuous monitoring and rapid identification of pest risks across sensitive environments.
  • Compliance Protection: pest management aligned to infection prevention and healthcare safety standards.
  • Minimal Disruption: discreet intervention that protects clinical operations and patient experience.

This approach helps healthcare providers maintain sterile, compliant and secure environments.

  • A white, box-shaped floor-cleaning robot operates in a modern, brightly lit hallway with reflective floors and blurred background details.
  • A modern security camera mounted under a concrete overhang, with a cityscape of tall, glass buildings blurred in the background.
  • A person holds a tablet displaying multiple security camera feeds, while a wall of surveillance monitors shows similar footage in the background.

Technology and Insight for Smarter Healthcare Environments

Technology helps healthcare environments remain safe, compliant and operational. Our teams use connected systems, live data and intelligent monitoring to support patient flow, clinical performance and facilities management across hospitals and NHS estates.

Smart Cleaning and Environmental Intelligence: robotic cleaning systems, environmental sensors and automated task management support infection prevention and hygiene control across regulated healthcare environments.
Insight-Led Operations: IoT sensors and live estate data provide visibility across hospitals, plant performance and critical infrastructure.
Surveillance and Safety Monitoring: artificial intelligence monitoring and real time alerts support security, patient safety and operational resilience across healthcare environments.
A lush garden with green foliage and red flowers lines a paved walkway next to a modern building with a honeycomb-patterned façade. Trees and city buildings are visible in the background.

Empowering Change with Purposeful ESG

Positive outcomes in healthcare facilities come from practical ESG initiatives that support patients, colleagues and local communities. Our teams work closely with customers and specialist partners to improve energy efficiency, support sustainable sourcing and deliver social value projects such as therapeutic Grow Gardens that create restorative spaces for patients and healthcare professionals.

Explore the Latest Healthcare News and Projects We Deliver to Our Customers

Connect with Our Healthcare FM Team

Healthcare environments rely on facilities services that protect patient safety, compliance and clinical continuity. Speak with our healthcare services team to discuss support for your estate.

Have a question about our healthcare services? View our FAQs below.

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Frequently Asked Questions

  • We offer a comprehensive suite of facilities management services for healthcare, encompassing patient and retail catering, domestic services, specialised cleaning, window cleaning, security, portering, pest control, landscaping, waste management, technical maintenance, and overall facility management.

  • Our services strictly adhere to healthcare regulations and hygiene standards. We follow stringent protocols to maintain a safe and sterile environment, ensuring compliance with all relevant guidelines.

  • We understand the specific requirements of healthcare facilities and work closely with each entity to create customised facilities management plans that address their unique needs and compliance requirements.

  • Yes, we have extensive experience in managing healthcare facilities with a strong focus on patient safety, infection control protocols, specialised cleaning practices, and maintaining sterile environments to ensure patient well-being.

  • We prioritise environmental sustainability by implementing eco-friendly practices, waste reduction strategies, and stringent infection control measures to minimise environmental impact and safeguard patient health.

  • Absolutely. We have dedicated response protocols and trained personnel to handle critical systems in healthcare settings, ensuring swift responses to emergencies and minimal disruption to patient care.

  • We have successfully completed facilities management projects for various aged care facilities and hospitals. We can provide references or case studies demonstrating our expertise and successful implementations in the healthcare sector. Please get in touch – we’d love to share them with you.

  • Safety is our priority. We conduct team training, adhere to strict safety protocols, and implement measures to ensure the safety and well-being of residents, patients, and healthcare teams during all facilities management operations.