Executive Summary
British Sugar operates four advanced manufacturing plants and a customer supply site, each with distinct requirements and high regulatory expectations. The customer needed a collaborative facilities management approach that maintained GMP compliance, improved reporting, and supported long-term value across multiple locations.
The project team delivered an Integrated Facilities Management model that consolidated services, strengthened operational oversight, and supported British Sugar’s commitment to social value and community engagement.
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16+ Years Partnership
long-term operational collaboration
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100% Audit Completion
maintained across a full decade of service
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95% Water Reduction
from advanced steam cleaning
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50+ Absence Reduction
linked to proactive wellbeing initiatives
The Brief
The customer required a streamlined and compliant FM approach to support safe, efficient, and resilient manufacturing operations.
The Outcome
The Integrated Facilities Management approach improved GMP standards, strengthened operational control, and delivered clear efficiencies across all sites. Consolidated reporting and supply-chain coordination enhanced visibility of performance, while targeted wellbeing and environmental initiatives supported wider organisational goals.
The partnership continues to deliver measurable improvements in compliance, efficiency, and social value, contributing to safer and more resilient operations across the estate.
“The people are what make this possible. Here at British Sugar, we see ourselves as one team – ‘our team’. Succeeding in a dynamic, challenging environment takes understanding, commitment, and a true sense of belonging. Strong facilities management support consistently helps to ensure customer expectations are met.”
Site General Manager at British Sugar
