We do more than you might think.

We’re on a journey to ensure everyone knows who we are, what we do, and how we make people and places the best they can be.
OCS Security Team

Did You Know?

We do more than you might think.

From cleaning and catering to security, hard services, and pest control, our colleagues worldwide deliver services to make people and places the best they can be. And that’s just the start!

We help our customers achieve top experiences, productivity, and results for their teams and communities. Whether managing energy and decarbonisation programmes, caring for animals (deer, bees, and even a high-profile cat), or providing passenger assistance at transport hubs – we’ve got it covered.

 

OCS Soft and Hard Services team members side by side

Did You Know?

Soft vs Hard Services: What’s the Difference?

In facilities management, services fall into two categories: Soft and Hard.Soft

Services are people-focused tasks like cleaning, security, waste management, and landscaping. These are the services you notice daily. While Hard Services are the behind-the-scenes heroes, maintaining systems like heating, plumbing, and electrical to keep the building safe and functional.

We deliver both hard and soft services as part of a total FM (TFM) package or as a single service solution.

OCS Security team standing proud wearing branded jacket

Did You Know?

Why Self Delivery Matters?

With 130,000 colleagues self-delivering our services, we’re able to maintain full control over the quality and consistency our customers rely on. No third parties or outsourcing—just a comprehensive approach guided by our TRUE Values which has helped us achieve a year-to-date NPS score of over 70 in the UK & Ireland.
Self-delivery helps us make a real difference, ensuring every service is delivered with care and expertise.

Did You Know?

We’re on a journey to ensure everyone knows who we are, what we do, and how we make people and places the best they can be.

Learn More

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We do more than you might think.

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