A World FM Day Celebration: Tony Parkinson, Sector Director, Hard Services

 Tony is responsible for directing the Technical Services division within OCS, which has 1,000 team members delivering planned and reactive maintenance across a range of contracts and buildings throughout the UK.

As part of our World FM Day celebrations, we are doing a deep dive into Tony’s FM career and journey, to provide insight into the industry and inspire the next generation of FM professionals.

From a young age, Tony had taken a keen interest in physical elements and how things worked. This led him to start his career as an electrical engineer, he then worked his way into management in his early 20s. Naturally, Tony’s career progressed into the FM industry to lead large and diverse teams for over 25 years. Tony’s most recent experience has been supporting growth strategies including the evaluation and mobilisation of new opportunities in the UK and our global regions.

“Our customers are committed to ensuring they have safe, efficient, and pleasurable buildings for their end customers and employees. This drives the FM industry to be an innovative market and suits my desire for advancement and making a difference in the environment”. Tony has been fortunate to work with inspirational teams who make a huge difference to our customers’ buildings and enforce the moves towards a more sustainable and ethical future.

Tony saw OCS as an innovator, pushing high-quality service delivery at our customer sites, and overall OCS has the scale and drive to reach ambitious growth targets.

FM is a wide and diverse arena, and future FM professionals should spend time considering what elements excite them the most and aim for the vocational and academic path that suits their needs.  “My advice would be to start with a specialist area to focus on and gain the FM experience whether soft or hard services or wider support functions such as commercial, financial or procurement”.

Tony sees three key innovations as part of the future of FM; Automation, data analytics and building intelligence. “We have strong targets to help the government and customers meet their strategic carbon reduction commitments. These commitments need a solid understanding of data to support the investment into smarter, more efficient buildings. In turn, this will also ensure space is managed effectively and aligns with core requirements of FM”