We are delighted to announce our ambitious plan to double our revenue over the next five years, positioning ourselves as a leading force in the global FM market. This strategic move is marked by the launch of our new brand vision and strategy, tailored to meet the dynamic needs of outsourced services in the business world.
The five ‘best’ pillars are central to our strategy – delivering the best experiences, productivity, practices, resilience, and outcomes for customers, colleagues, and communities. We aim to meet and exceed evolving customer expectations by focusing on technology, enhancing customers’ productivity and continuing to lead on best practices for safety, efficiency and performance.
Mergers and acquisitions further bolster our growth, deliver enhanced service quality across all sectors, and improve procurement and compliance processes, leading to integrated, high-quality facility management solutions.
The five ‘best’ pillars, developed in collaboration with industry leaders and our senior leadership team, address the macro challenges in the industries we serve, including technology integration, sustainability, environmental compliance, and talent management. Customer priorities are evaluated, and bespoke solutions are developed to tackle complex challenges.
This brand vision is a progression from OCS’s merger with Atalian Servest’s UK, Ireland, and Asia operations in March 2023, creating one of the largest international facilities service providers. This merger has expanded our capacity to offer a broader range of services and expertise, adding value to customers, partners, colleagues, and communities.
Emphasising our evidenced action approach to Environmental, Social, and Governance (ESG) goals, we align our operations with global initiatives like the United Nations Sustainable Development Goals. This alignment reflects our dedication to operating consistently with our values.
With over 50,000 colleagues in the UK and Ireland and a global workforce exceeding 120,000, we plan to outpace competitors by leveraging emerging AI technology and innovation in learning and development. This approach supports our net zero 2040 strategy and our focus on creating positive change.
Launching our new brand and vision is a pivotal moment for OCS. With a rich 124-year history, we’ve proven to constantly evolve to provide exceptional customer service and maintain our competitive edge. Our role as a provider of critical services across multiple sectors requires us to align perfectly with our customer’s service needs and objectives. Being best-in-class in facilities management and making people and places the best they can be is about being a trusted partner to our customers, adding measurable outcomes for their operations.
Daniel Dickson
CEO of UK and Ireland