OCS is pleased to announce the expansion of its long-standing partnership with GKN Aerospace, a global leader in aerospace manufacturing, into a comprehensive TFM contract. This significant development marks a new chapter in a relationship that began in 2012, initially focused on providing soft services such as cleaning and security.
OCS has expanded its service offerings to GKN throughout the years, including an extension of an existing 3-year catering contract and the addition of a three-year technical services contract.
Commencing 1st January 2025, the company will also be delivering hard services across three of GKN Aerospace’s major sites – Filton, Western Approach and GTC. OCS continues to provide soft services for GKN’s smaller sites on Isle of Wight and in Luton, relaunching soft services and mobilising hard services.
The contract will employ 14 engineers and administrative team members for hard services, along with 85 colleagues across cleaning, security, reception and waste management. By leveraging its one management approach and single point of contact, OCS ensures streamlined communication and management processes for exceptional service delivery.
As part of the TFM model, OCS will be providing refresher training and opportunities for upskilling to the existing team. New management roles have been introduced, allowing supervisors to advance into managerial positions. Additionally, OCS has invested a partnership commitment fund back into the contract, demonstrating its dedication to continuous improvement and support for their team.
“Securing both the retention and the growth on this contract is a testament to the drive and experience of our Private Sector FM multi-service delivery model, underpinned by the hard work and dedication of the Soft Service team supported by their Account leadership, Shaun Merrell. A reputation that they have built up over the past five years, delivering on every element to the high standards needed within the sites of a manufacturing giant such as GKN. Well done team!”
Claire Rumsey
Sector Managing Director – Private Sector FM – OCS UK & Ireland
