Australia & New Zealand ESG Report
The OCS Australia and New Zealand report highlights our commitment to sustainability —reducing emissions, improving governance, and progressing toward our 2040 net zero goal while supporting our people, customers, and communities.
Our Australia and New Zealand business
OCS Australia, OCS New Zealand, Midcity and 1M, together making people and places the best they can be.
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4397
Colleagues
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96
Nationalities
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1800
Customer Partners
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4600
Customer Sites
New Zealand business highlights
In 2024, OCS New Zealand recorded a 41% reduction in gross emissions, achieved a 99% drop in landfill waste from our operations, and maintained Toitū net carbonzero certification for the fourth consecutive year. We also continued to support local communities and build sustainability into how we work, from branch-level changes to supply chain engagement.
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99%
Reduction in waste to landfill
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84%
Reduction in Scope 3 emissions
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18%
Of colleagues are aged 61+
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58
Jobseekers with disabilities placed
Environmental
We’re working towards net zero by 2040, focusing on reducing emissions, conserving resources, and embedding sustainable practices. In 2024, we achieved significant reductions in landfill waste and cut vehicle fuel emissions, while continuing to improve energy efficiency across our branches.
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Focus Area: Fleet
Achieved 31% fuel reduction (from baseline). 15% of fleet is electric or hybrid. Driver training supports safety and efficiency.
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Focus Area: Electricity Consumption
Eliminated electricity emissions by using certified renewable energy and installing meters across New Zealand branches.
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Focus Area: Supply Chain
Reduced Scope 3 emissions by 84% (from baseline) through consolidating deliveries, refining products, and strengthening supplier partnerships.
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Focus Area: Business Travel
Business travel emissions dropped 72% (from baseline), supported by virtual meetings and reduced inter-regional travel.
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Focus Area: Waste to Landfill
Achieved 99% (from baseline) landfill reduction through improved data accuracy and better separation of OCS and customer waste.
Social
OCS is committed to creating a safe, inclusive workplace and supporting the communities where we live and work. In 2024, we strengthened our partnerships, built on our cultural capability work, and promoted wellbeing, learning, and safety across our teams.
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Focus Area: To be a Truly Inclusive Employer
Partnered with Workbridge and awarded a First Foundation scholarship to a young person from an OCS whānau.
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Focus Area: Cultural Capability & Community Impact
Reviewed Whiria te Tangata delivery and supported local causes including Buller High School, The Salvation Army, and Give A Kid A Blanket.
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Focus Area: All People Thrive and Flourish
Supported 71 colleagues through learning and celebrated achievements with OCS Stars, Long Service Awards and Thank Your Cleaner Day™.
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Focus Area: Wellbeing
Strengthened wellbeing through newsletters, employee assistance, Safetrac training, and 7,000+ Toolbox Talks across Aotearoa New Zealand.
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Focus Area: Health & Safety
Focused on safety through onboarding, site assessments and training — ensuring colleagues go home safely, every shift.
Governance
Strong governance underpins everything we do. We maintain ISO standards, manage risk proactively, and embed ethical, transparent practices across our business.
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Focus Area: Risk Management, Compliance & Reporting
Maintained ISO certifications, conducted annual internal audits, and reviewed risk registers to ensure strong controls and ongoing regulatory compliance.
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Focus Area: Ethical Practices & Integrity
Completed anti-bribery training, advanced modern slavery efforts, and strengthened supplier due diligence with Fair Supply and Slave Free Alliance.
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Focus Area: Leadership Development
Expanded access to leadership development, including training for senior leaders, coaching support, and succession planning for key roles.
To read our previous year’s Sustainability Reports, please click on the links below:
2023 OCS Australia & New Zealand Sustainability Report
2022 OCS Australia & New Zealand Sustainability Report
2021 OCS Australia & New Zealand Sustainability Report
2020 OCS Australia & New Zealand Sustainability Report
2019 OCS Australia & New Zealand Sustainability Report