OCS Frontline Colleagues
What our colleagues tell us
Through the Great Place To Work™ certification surveys, our frontline colleagues shared consistent feedback about what matters most at work:
✅ Feeling physically safe on site
✅ Being treated fairly, regardless of gender or sexual orientation
✅ Working in teams that support one another, especially during busy or challenging shifts
We’re building on this feedback by strengthening communication and making it easier to understand what support and development look like in practice.
Supporting our frontline colleagues to do their best work
Frontline colleagues often work independently across a wide range of environments. That responsibility is supported through practical training and clear expectations from the start. Role-specific inductions and in-person training focus on safe work practices, site requirements, and consistent service delivery.
Training continues beyond induction. Ongoing learning helps colleagues stay confident as sites, equipment and requirements change. This includes on-the-job coaching, refresher training and access to nationally recognised pathways, including NZQA-aligned qualifications where relevant.
Colleagues who want to progress have access to pathways into supervisory, leadership and specialist roles. These pathways support skill development, increased responsibility and long-term careers, with guidance from leaders who understand the day-to-day demands of the work.
Our colleagues driving our brand and business forwards
Our frontline colleagues are the cornerstone of OCS’s operations, supporting commercial cleaning, facilities management and related services through their attention to detail and consistency in their work.
Day in and day out, they’re the people our customers rely on to keep workplaces, sites and facilities running smoothly. Their work supports safe, well-run environments that people can depend on.
Their day-to-day work helps our customers operate reliably, even in busy or complex environments. Our people aren’t just a part of our process; they are at the heart of everything we achieve, driving us forward with their dedication and hard work.
Dedication and experience to make people and places the best they can be
Across Aotearoa, our teams include people starting their careers and long-serving colleagues with years of experience. This mix of new ideas and proven knowledge is vital to how we operate. Our new colleagues bring fresh perspectives, while our experienced colleagues have a deep understanding of customer service developed over many years.
With a history stretching back to 1900, we have a strong foundation, but we’re also always looking for new ways to innovate and improve. This combination of old and new makes our service to customers exceptional, ensuring we constantly enhance our quality.
Interested in joining our team?
Joining OCS means becoming part of a global team united by a singular mission: to make people and places the best they can be. In this mission, every role plays a crucial part in supporting customers, communities and the places where people live and work.
Recognising the exceptional with OCS TRUE Stars
OCS TRUE Stars is our recognition programme focused on acknowledging those who consistently exceed expectations and embody our TRUE Values in their work. It’s a simple, meaningful way to show appreciation for colleagues making a real difference through their work.
The OCS TRUE Stars programme is our way of saying thank you and ensuring that the efforts of these exceptional individuals don’t go unnoticed, reflecting our commitment to our values and the people who bring them to life every day.
What makes us OCS
What makes us OCS is how our colleagues show up to work every day:
✅ Pride in doing the job properly
✅ Respect for colleagues, customers and the communities we serve
✅ A shared focus on safety, quality and looking out for one another
This approach shapes how we work across sites and teams, and supports the consistent, reliable service our customers expect.
People & Purpose
Learn about our vision and mission, what we mean by ‘best’ and why our guiding principles underpin everything that we do.
Vision & Mission-
AU and NZ Advisory Group | Our PeopleKevin Obern joins the OCS Australia & New Zealand Advisory Group
Over a long career in business, Kevin Obern has led organisations through growth, transformation and some of the tougher decisions that shape companies over time. Many in the New Zealand business community will know Kevin through his role as Managing Director of OfficeMax New Zealand, where he has led a nationwide business responsible for strategy, commercial performance and organisational capability across sales, supply chain, finance and transformation functions.
OCS Team
26 Mar, 2026
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International Women’s Day | Our PeopleStronger Together: Creating Change in Otago/Southland
Cleaning might have been in the blood for Stacey Hubac, who started at OCS when she was just 14 years old. But it was the women around her who inspired a career out of it. Today, she’s the Otago/Southland Operations Manager and has spent the past 23 years developing her leadership style, showing up for colleagues and customers when it matters most.
OCS Team
12 Mar, 2026
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International Women’s Day | Our PeopleEmma Wildon on Leading with Passion
After a decade at OCS, Emma Wildon has learned that vulnerability can sit alongside strength in leadership – though she still keeps tissues in her office, just in case. Today, Emma is the Wellington Area Manager, leading a team of 443 colleagues. Alongside seven other area managers across Aotearoa New Zealand, the role now has an even gender split – a shift that reflects how leadership across the business continues to evolve.
OCS Team
08 Mar, 2026
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International Women’s Day | Our PeopleGive to Gain on International Women’s Day 2026
Celebrating International Women’s Day 2026 (IWD), we’re sharing stories told by women right across our Australia and Aotearoa New Zealand businesses.
OCS Team
07 Mar, 2026