Category: News

Risk Management as a Catalyst: Elevating the FM Industry through OCS Innovative Training Approach

Posted on by Ash

In a progressive move, OCS Philippines, a leading name in the facility management industry, has recently conducted a comprehensive Risk Management Training for its diverse team. This initiative, carried out in collaboration with BSI Group Philippines, underscores the company’s commitment to fostering a culture of continuous learning and development.

The training program, held over two full days from July 8 to 9, 2024, was an intensive immersion into the world of risk management. It brought together individuals from various departments – operations, business development, human resources, procurement, legal, and finance. This cross-functional representation not only enriched the discussions but also ensured a holistic understanding of risk management across the organization.

The training was far from a traditional lecture-based format. Instead, it was a dynamic blend of workshops and activities designed to encourage active participation. The participants had the opportunity to apply their newly acquired knowledge in practical scenarios, thereby gaining confidence in their skills.

The impact of this training extends beyond the individual participants. Equipped with a deeper understanding of risk management, these team members are now better prepared to navigate the complexities of their respective roles, contributing to the overall resilience and success of OCS Philippines.

The Risk Management Training initiative is a testament to the company’s proactive approach in empowering its team. It serves as a model for other organizations in the industry, highlighting the importance of continuous learning in today’s dynamic business environment.

A Strategic Partner in Overcoming Facility Challenges

Posted on by Ash

In the realm of commerce, businesses often encounter a multitude of facility-related challenges. These range from maintenance dilemmas to the complex task of space optimization. Such issues, if not addressed effectively, can hinder the growth trajectory of these enterprises, diverting their focus from primary business objectives.

The emergence of facility management service providers has marked a significant shift in this scenario. These organizations, armed with specialized knowledge and innovative solutions, have become instrumental in tackling these facility-related challenges. Their involvement allows businesses to redirect their attention towards their core competencies, fostering an environment conducive to growth and expansion.

Among the myriads of service providers in this domain, OCS Philippines distinguishes itself. It offers a comprehensive array of services, tailored to address the unique needs of each business. Its customer-centric approach ensures that the solutions provided are not only effective but also align with the client’s expectations.

OCS Philippines has established itself as a beacon of reliability for businesses grappling with facility-related challenges. Its commitment to delivering quality services has earned it the trust of numerous enterprises, making it a preferred choice in the industry.

However, OCS Philippines is more than just a service provider. It positions itself as a strategic partner, driving business success by helping its clients overcome their facility-related challenges. Its role extends beyond problem-solving, contributing significantly to the growth and success of its clients’ businesses. This partnership approach underscores its commitment to client success, reinforcing its position as a leader in the industry.

Expanding Horizons: OCS Philippines’ Strategic Growth with Lazada Sites

Posted on by Ash

OCS Philippines is proud to announce the successful Go Live of Phase 2 sites operations at Lazada sites throughout Luzon on May 16th. Our dedicated team encompassing Senior Management, HR, Business Development, and Operations embarked on a mission to personally oversee the commencement of activities by visiting a number of these sites personally.

This pivotal moment marks the continuation of our IFM journey with Lazada, as we continue to integrate operations, this time across another network of almost a hundred sites. The complexity of this task did not deter our team; rather, it galvanized them to confront each challenge with unwavering resolve and tenacity. Armed with our resolute will, we stand prepared to instigate beneficial transformations and add substantial value across all of Lazada’s sites. Our team’s enthusiasm was matched by their meticulous approach by ensuring seamless integration and operational efficiency. As we expand our footprint, we remain focused on delivering the highest standards of service and fostering enduring partnerships.

This expansion not only amplifies our capabilities but also reinforces our position as industry leaders committed to excellence in delivering IFM services. With a forward-looking perspective, OCS Philippines is set to redefine industry standards, driving progress and prosperity on every front. We are not just expanding our operations, we are elevating the entire experience for our clients, ensuring that OCS Philippines remains synonymous with trust, quality, and innovation.

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Eco-Conscious Commitment to Tailored Cleaning and Facility Management

Posted on by Ash

At OCS Philippines, our housekeeping colleagues are the cornerstone of our premier soft services. Their unwavering commitment and attention to detail ensure that every facility we manage is not just clean, but revitalised and vibrant. Our team’s dedication to excellence, combined with the use of state-of-the-art equipment and sustainable cleaning practices, sets us apart in the industry.

Understanding that a spotless environment is essential for both productivity and well-being, we tailor our services to meet the specific needs of each client, delivering a customised experience that exceeds expectations. Our housekeeping professionals are equipped to overcome any challenge, making OCS Philippines a trusted partner in maintaining and enhancing your facilities.

In the competitive field of facility management, it is our devoted housekeeping team and their outstanding service that position OCS Philippines as a leader. We don’t just maintain spaces; we improve them, establishing new benchmarks for cleanliness and comfort.

Our pledge to excellence is evident in:

  • Bespoke Service: Crafting solutions that cater to the unique requirements of each client.
  • Innovative Methods: Employing the latest technology for efficient and thorough cleaning.
  • Eco-Friendliness: Emphasising environmentally friendly methods.
  • Skilled Workforce: A team trained to the highest standards, prepared for a variety of cleaning tasks.

OCS Philippines excels in Integrated Facility Management, not only because of our cleaning expertise but also due to our philosophy of enhancing every space we engage with. We’re not just upkeeping facilities; we’re transforming them into models of cleanliness and operational excellence.

OCS Philippines Champions Industry Excellence at PFPMOA’s 11th National Convention

Posted on by Ash

The Philippine Federation of Pest Management Operators’ Associations (PFPMOA), as the unified standard-bearer for the nation’s pest management professionals, plays a pivotal role in elevating industry practices. By acting as the exclusive accreditation body, it not only enforces stringent standards but also cultivates a culture of reliability and global competitiveness among service providers. The PFPMOA’s vision is to transform the urban pest management industry into a self-regulated domain, distinguished by its adherence to the most advanced and effective pest control methodologies.

OCS Philippines, a prominent player in the integrated facility management arena, recently demonstrated its commitment to industry excellence by participating in the PFPMOA’s 11th National Convention & 17th Anniversary. This landmark event, held in Pampanga from May 9 to 11, 2024, was aptly themed “Embracing the Current Regulations: Accelerate Pest Management Competence Amidst Unfair Competition.” It reflects the industry’s resolve to not only comply with existing regulations but also to enhance expertise in the face of inequitable competition, thereby ensuring ethical business practices and superior service delivery.

At the forefront of OCS Philippines’ representation was Electro Balbuena, Operations Manager in Special Project & Pest Control SME. His attendance is a testament to the company’s proactive engagement with the broader pest management community and its dedication to contributing to the ongoing dialogue on regulatory adaptation and competitive fairness. OCS Philippines’ active participation underscores its strategic intent to lead and innovate within the industry, setting a benchmark for excellence and ethical conduct.

OCS Philippines: Celebrating Excellence in Facilities Management

Posted on by Ash

In the dynamic realm of Facilities Management (FM), OCS Philippines stands out as a beacon of excellence and dedication. Today, we unite with our esteemed colleagues, valued customers, and the wider community to commemorate the remarkable achievements of our industry—an industry that consistently accomplishes extraordinary feats on a daily basis.

With a global workforce of 120,000, OCS is a name synonymous with quality and reliability in FM services. It is a matter of immense pride for OCS Philippines to be an integral part of this prestigious organisation. The majority of our workforce, numbering over 100,000, comprises frontline practitioners. These are the unsung heroes who work tirelessly to ensure that both people and places receive the highest standard of care and management—no matter where they are in the world.

Frontline Practitioners: The Heart of FM

Frontline practitioners in FM are the driving force behind the smooth operation of facilities across the globe. Their roles are multifaceted, encompassing everything from maintenance and security to cleaning and catering. These individuals are not just employees; they are custodians of our environments, ensuring that every space is conducive to health, safety, and productivity.

Global Impact and Local Excellence

The reach of OCS’s FM services is truly global, yet our approach is always personal. We understand that each facility has its unique challenges and requirements. That’s why our teams are trained to deliver bespoke solutions that meet the specific needs of each client. This approach, combined with our international expertise, sets us apart in the industry.

Sustainability and Innovation

At OCS Philippines, we are committed to sustainability and innovation. Our practices are designed not only to manage facilities effectively but also to do so in a way that is environmentally responsible. We employ the latest technologies and methods to reduce waste, conserve energy, and promote well-being.

A Future Built on Excellence

As we celebrate the achievements of today, we also look to the future with optimism. The FM industry is evolving, and OCS Philippines is at the forefront of this change. We are constantly exploring new ways to enhance our services, invest in our people, and contribute positively to the communities we serve.

In conclusion, OCS Philippines is more than just a part of the FM industry; we are a leader in shaping its future. Together with our colleagues around the world, we are dedicated to making a difference—one facility at a time.

OCS Philippines Joins Hands with the British Chamber of Commerce Philippines

Posted on by Ash

In a significant development, OCS Philippines is delighted to announce its new affiliation with the British Chamber of Commerce Philippines (BCCP). This partnership marks a milestone in the company’s journey, further strengthening its ties within the British and Philippine business communities.

The BCCP, an independent, non-profit membership organisation, has been instrumental in bolstering the business and social interests of its members within the British and Philippine communities. With a robust network of over 1,200 entrepreneurs and senior executives from multinational corporations and SMEs, the BCCP represents more than 300 member companies and individuals.

As a company founded in Britain, OCS Philippines is thrilled to partner with an organisation that serves as a vital link connecting British-founded and owned communities. This partnership aligns seamlessly with OCS Philippines’ ethos and heritage, further enhancing its commitment to fostering strong business relationships and contributing to the growth and development of the communities it serves.

This affiliation with the BCCP not only symbolises a shared vision and commitment towards achieving business objectives but also opens up new avenues for collaboration, innovation, and mutual growth. It is a testament to OCS Philippines’ continuous efforts to expand its network and influence, reinforcing its position as a key player in the industry.

Miracles of Compassion: The Inspiring Story of Ms. Menchie Morales

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OCS Philippines is immensely proud to share the heartwarming story of Ms. Menchie Morales, an OCS TRUE Star Awardee deployed in one of our corporate sector client’s facilities. This extraordinary account was recounted by the client, who deeply appreciates Ms. Morales’s remarkable act of compassion – assisting a mother in need during a critical moment.

When a client’s employee sought assistance for a mother in distress, Ms. Morales sprang into action without hesitation. Despite the absence of medical professionals on site, she swiftly assessed the situation and determined how she could lend aid. Upon finding the baby in a dire state in the toilet, she instinctively provided warmth and care, which led to the baby’s improved condition and eventual cries – a sign of vitality. Ms. Morales’s quick thinking and decisive actions didn’t stop there; she also aided the mother in expelling the placenta, ensuring both mother and baby received necessary support.

The commendation from bystanders speaks volumes about Ms. Morales’s selflessness and efficacy in a crisis. Her intervention ultimately resulted in the survival of the newborn; a fact affirmed by the Rescue Team of Silang.

This touching narrative serves as a testament to the profound impact individuals can have through acts of kindness and altruism. Ms. Menchie Morales exemplifies the values of empathy and compassion that we hold dear at OCS Philippines. Her dedication to helping others in their time of need is truly inspiring and embodies the spirit of our organisation. We extend our heartfelt gratitude to Ms. Morales for her unwavering benevolence and commitment to making a positive difference in the lives of those around her.

Triumph at OCS Philippines: A Resounding Success with Lazada! 

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Phillip Carter, Managing Director of OCS Philippines, in collaboration with Chief Operational Officer Mario Pagatpatan, have further solidified the bond between OCS Philippines and Lazada Philippines. Together, they conducted a visit to convene with Garret Pestano, Head of Workplace Services and Procurement, and Nina Veronica Perez, Procurement Manager at Lazada Philippines. The primary objective of this visit was to actively listen to feedback concerning our services since the commencement of operations and engage in discussions guided by our unwavering commitment to continuous improvement.

This initiative underscores our unwavering dedication to cultivating robust partnerships and ensuring unparalleled customer satisfaction. By actively soliciting feedback and participating in collaborative dialogues, we demonstrate our profound confidence in our capacity to deliver exceptional service. We remain steadfast in our pledge to address any challenges identified and perpetually refine our operations to meet the evolving demands of our esteemed partners.

At OCS, we transcend mere promises and rhetoric. We take decisive action and deliver results. Our ethos is rooted in proactive engagement, unwavering dedication, and relentless pursuit of excellence. Through our actions, we reaffirm our position as industry leaders committed to delivering unparalleled service and exceeding the expectations of our valued partners.

Pest Control Services at Lazada Philippines’ Headquarter

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The Pest Control team at OCS Philippines has initiated services at Lazada Philippines’ head office, marking the commencement of pest control provision across Lazada sites.

Recognising the pivotal role of a pest-free workplace in fostering employee focus, OCS Philippines is fully committed to ensuring that the Lazada team experiences peace of mind through clean and safe workspaces. This strategic partnership underscores OCS’s dedication to creating a conducive and hygienic working environment, aligning with Lazada’s commitment to employee well-being and operational excellence.

The comprehensive pest control services aim not only to eliminate existing pest issues but also to establish proactive measures for a sustained and pest-free workplace. OCS Philippines looks forward to contributing to Lazada’s continued success by providing top-notch pest control solutions for a healthier and more productive workspace.

A Heartfelt Tribute to the Inspirational Women of OCS Philippines

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OCS Philippines, the leading provider of Facilities Management services, proudly stand alongside an outstanding team of over 4,000 colleagues, uniting in the pursuit of a common goal.

On the recent International Women’s Day, we paused to acknowledge and honoured the phenomenal 30 percent of our workforce who are extraordinary women. These inspiring colleagues continue to be integral to OCS’s remarkable journey, showcasing unwavering dedication, resilience, and commitment that propel our collective success.

Facebook Page: J.Me Crochet

In a past gesture of appreciation, we channelled the true spirit of this celebration by supporting Jamie Ignacio, a Senior High School student whose creative gifts uplifted and inspired our women.

Jamie’s story unveils a narrative beyond mere gift-giving. Faced with financial challenges, this empowered young woman recognises the value of education and the sacrifices made by her single mother. Instead of succumbing to societal pressures or chasing fleeting trends, Jamie’s maturity shines through as she focuses on alleviating her family’s burden.

In a world captivated by superficial allure and social media glamour, Jamie stands as a beacon of responsibility and creativity. Her tale not only underscores accountability but also highlights the importance of nurturing creativity in the face of adversity. This International Women’s Day, Jamie’s example serves as a reminder that where there is a will, there is always a way – especially when approached with love and thoughtful consideration.

Moreover, our Cebu team eagerly prepared for an empowering Women Empowerment Talk. The event unfolded with an array of delightful cupcakes, carefully crafted appreciation cards, an invigorating Zumba session, and a concluding dinner. This comprehensive initiative was meticulously designed to foster a supportive and uplifting environment for all women present, inspiring them to not only thrive but also to wholeheartedly embrace their unique strengths. It served as a platform to celebrate diversity, encourage collaboration, and reinforce the collective power of women in the workplace, leaving a lasting impact on the team’s camaraderie and shared commitment to women’s empowerment.

To our exceptional women, you are the driving force behind our achievements, and we extend heartfelt gratitude for your invaluable contributions on that special day.

Happy International Women’s Day!

Let us collectively look back to applaud all women for their essential contributions to creating a better world. They continued to epitomise the pillars of progress and prosperity for us all.

OCS TRUE STAR – Trust

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On 29th February 2024, OCS Philippines celebrated a significant milestone with the inauguration of its OCS TRUE STAR Awards ceremony. Among the distinguished recipients was Mr. Edward Junio, a dedicated member of the cleaning personnel deployed in the retail sector. Mr. Junio received the Trust category award, a well-deserved recognition supported by accolades from his colleagues, account manager, and the client.

Mr. Junio’s outstanding contribution to the client’s satisfaction was exemplified when he returned a lost bag to one of the customers, containing 100,000 pesos, phones, and other valuables. Notably, he refused any reward, emphasizing his belief in acts of kindness without expecting anything in return.

Along with that act of goodness is the recognition of his exemplary dedication to work. The account manager, responsible for overseeing the account, sought to test Mr. Junio’s dedication and efficiency. Initially sceptical about his commendable performance in a less crowded area, the account manager decided to transfer him to busier locations, such as food courts, restrooms, and lifts. To the manager’s surprise, Mr. Junio consistently excelled, showcasing that quality service can be maintained irrespective of the area’s foot traffic. His unwavering commitment set an example, proving that dedication to the job can transcend the challenges posed by densely populated areas.

The client expressed satisfaction with the overall contribution of our deployed team to enhancing the shopping experience for their customers. Thanks to the hard work of our team, previously neglected areas, such as dirty restrooms and corridors, are now a thing of the past.

As the account manager responsible for managing our team, I couldn’t be prouder of Edward’s dedication to work and the goodness of his heart, as well as how he lives by his values and principles. I feel like a mother in tears because of overflowing joy.

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Sarah Delgado

Account Manager