It’s been 100 days since we set out on our journey to bring our two impressive teams together to form the new OCS, and I’m encouraged and excited at the progress made so far and the opportunities ahead for us. I am pleased to reflect on our progress so far and check in on our vision and mission towards becoming the best facilities services business in the world, making people and places the best they can be. As we develop our plan, the main areas of focus and prioritisation are investment, team collaboration, cultural integration, our responsibility towards ESG initiatives and the continuation of excellent service for our customers and end users.
Bringing our two previously family-owned businesses together closely will be the key to our success. We have enormous experience and expertise within our newly formed organisation, and we’re focused on bringing those teams closer together physically, technologically and above all, culturally. Part of our brand launch (later this year) will help to embed our TRUE Values throughout the organisation. Our values guide what we do, how we operate, how we interact and, importantly, how we show up and deliver each day. Trust, Respect, Unity and Empowerment (TRUE) are at the heart of OCS, and I’ve made it my mission to deliver that message at every opportunity.
You may have heard the term ESG. It’s a widely used term in business and stands for Environmental, Social and Governance. ESG is an accountability mechanism on which we are measured as a business. ESG covers every aspect of sustainability, from environmental to financial sustainability, all things people and community and how we, as a business, are aligning to global initiatives such as the United Nations Sustainable Development Goals – as well as the governance of our organisation and how we ensure that we’re operating in a way that aligns to our values. Look out for further updates on our ESG strategy and progress which will include our Net Zero targets.
Investment in our organisation is vital, and we’re looking at all business areas to see where investment is needed and how that investment will help towards our vision and mission. Making people and places the best they can requires real effort in areas from training and development to innovation and technology – and you have my word that we’re committed to this being part of our ethos and an essential ingredient for our success.
Speaking of success, I’ve already witnessed much of this during the first 100 Days of our transformation, be that teams working together, contract awards, the continual progress of our Apprenticeship and Learning and Development schemes – or the positive feedback that we’ve received from a wide range of customers, which pleases me hugely. But we’re not always judged on our successes. More likely is that we’re judged on what we’ve not done well or where we could improve – and so I’d ask you all to continue the good work in bringing our teams together and doing all you can to help us come the best facilities services business in the world.
I want to thank everyone for their efforts so far, and for what we’ve achieved in such a short space of time. I look forward to updating you on further progress and key milestones of our exciting journey together.
Rob Legge, Group CEO