ESG Impact Report 2024
Delivering measurable progress across People, Planet and Trust
Our 2024 Impact Report outlines measurable progress across People, Planet and Trust. Guided by our TRUE Values – Trust, Respect, Unity and Empowerment – we continue to embed transparency and accountability in the way we operate. The report highlights how strategy becomes action, from creating employment and supporting communities to reducing carbon, improving inclusion and strengthening business resilience. It also reflects the data, partnerships and measured outcomes that demonstrate how OCS is making progress across the areas that matter most.
Our 2024 ESG Impact: Real progress through measurable action
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£86million
Verified social value generated across the UK & Ireland (up 3% year on year)
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92%
Renewable electricity procured for OCS offices and sites
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99%
Waste diverted from landfill across operated sites
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378
People supported into employment through our People into Work programme
“Reflecting on 2024, we achieved significant growth while carefully balancing our commitment to minimising environmental impact and maximising social value. Our sustainability journey will be a long one – it will not be easy, but we are determined to reach our targets.”
Daniel Dickson
CEO UK & Ireland
Our 2024 ESG Impact Report Highlights
Doing business in the right way →
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People: Delivering £86 Million in Verified Social Value
Through our People into Work programme, apprenticeships and community partnerships, we generated £86 million in verified social value across the UK and Ireland. 378 people secured employment through our inclusive recruitment pathways, beating our annual target of 300 and more than doubling previous years’ numbers. Colleagues also raised over £143,000 for charities including the OCS Foundation, putting us on track to reach our £500,000 target by 2030.
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Planet: Progressing Towards Net Zero by 2040
We continue our determined path to reach net zero carbon emissions by 2040. In 2024, 92% of electricity procured for our offices came from renewable sources. We also reported on waste metrics for the first time, achieving a 99% landfill diversion rate and supporting customers to improve recycling across their sites.
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Trust: Building Confidence Through Ethical and Responsible Practices
Our governance framework remains grounded in transparency, accountability, and our TRUE Values. In 2024, we achieved ISO 22301 certification for business continuity management, complementing our existing suite of certified management systems across OCS. We also strengthened our supplier oversight, with 71% of Tier 1 and 2 suppliers signing our updated Supplier Code of Conduct, and reported zero incidents of modern slavery or human rights breaches.
Learn More About Our ESG Commitments
Our ESG journey is about real action and meaningful impact.
Explore our ESG Initiatives