Hard Facilities Management Services for Retail

We maintain key physical assets such as HVAC, lighting and escalators to help retailers avoid disruptions. Through regular maintenance, timely repairs, and upgrades, we ensure a smooth shopping experience and efficient operations.

Mechanical, Electrical and HVAC Services

Fire Safety and Security Systems

Building & Fabric Maintenance and Refurbishment

Energy and Environmental Services

Find out more about how we can support the Retail sector

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OCS Hard Services Division in Numbers

We’re on a mission to make people and places the best they can be. We understand the crucial role of Hard Services in enabling retailers to deliver the best outcomes for our colleagues, customers, and communities.

  • 150 years' experience

    124yrs

    Experience in technical services and innovation

  • Technical Inspections

    250000+

    Technical inspections completed every year

  • Reactive work

    240000

    Reactive work orders carried out each year

  • Technical Engineers

    3000+

    In-house technical and engineering colleagues

Our Services

Two hard services engineers repairing or testing an external fan of a building.

Mechanical, Electrical and HVAC Services

Our in-house M&E Teams operate 24/7, providing both reactive and preventive maintenance services across a diverse portfolio of retail sites and assets.

With extensive expertise, we manage critical retail infrastructure, including shopping centres, high street stores, and retail parks, ensuring efficiency, continuous availability, and modernisation.

Man in a hard hat test a fire alarm

Fire Safety and Security Systems

We specialise in designing, installing, testing, and maintaining critical systems that are indispensable for retail operations.

Our fire solutions include both prevention and suppression systems. We firmly believe that fire safety should form the foundation of every retail space, and we diligently conduct regular testing and maintenance to ensure optimal protection.

Retail - Building & Fabric Maintenance

Building & Fabric Maintenance and Refurbishment

We offer a bespoke action plan tailored to the unique needs of retail businesses. Our focus is on building fabric maintenance and repair, aligning perfectly with your operational objectives.

Through meticulous attention to detail, we safeguard your retail facilities, mitigate health and safety risks, and proactively address minor defects.

Main in a hard hat sat on solar panels with a laptop.

Energy & Environmental

Our Advanced Energy™ offering enhances efficiency and promotes renewable energy within retail operations. We help reduce energy consumption and accelerate your journey towards Net Zero, ensuring your retail processes are both sustainable and cost-effective.

Accreditations & Certification

We prioritise safety and our industry-specific training, association, accreditations and certification enable our teams to deliver consistency, compliance and best practice – recognised through industry awards.

Connect with our Hard Services Team

We’re ready to deliver the best experiences, productivity, practices, resilience and outcomes and we look forward to connecting with you with our team.

New Business Enquiry Form – Hard Services – Retail

"*" indicates required fields

This field is for validation purposes and should be left unchanged.