Celebrating Frontline Excellence: OCS Finalists Announced at Excellence Awards 2025 

Celebrating Excellence in Cleaning and Facilities Services

Our people are at the heart of everything we do, delivering essential cleaning, hygiene, and facilities services that keep people safe, comfortable, and confident every single day. This week, we’re proud to announce that OCS teams from across the UK have been named finalists in nine categories at the Cleaning Excellence Awards 2025. A remarkable achievement that shines a light on the professionalism, dedication, and expertise of our frontline colleagues.

Recognising the Best in the Industry

These national awards recognise the outstanding contributions of individuals and teams who go above and beyond to create cleaner, safer, and more sustainable environments. From busy retail destinations and transport networks to corporate offices and critical infrastructure, our people demonstrate the best of OCS, delivering hygiene, reassurance, and continuity wherever we work.

OCS Finalists: Recognising Excellence Across the Board

Cleaning & Hygiene Team of the Year – Primark Birmingham High Street

This team sets the gold standard for presentation, efficiency, and teamwork in one of the UK’s busiest retail environments. Their commitment ensures that staff and shoppers alike enjoy a safe, spotless, and welcoming experience every day.

Cleaning Operative of the Year – Michael Downes (Elk Mill Retail Park)

Michael’s eye for detail and unwavering standards have made him a standout member of the team. His work embodies the OCS TRUE Values, taking pride in every task and delivering excellence that customers can see and feel.

Customer Collaboration Award – WTW Soft Services Team
Customer Collaboration Award – British Land

Two OCS partnerships have been recognised for the strength of their customer relationships. These teams demonstrate how collaboration drives success, working closely with our clients to tailor services, solve problems, and create better environments for everyone who uses their spaces.

Contract Cleaning Award – Joanna Szymańska

Joanna’s leadership and quality-driven approach have made a measurable impact. Her passion for maintaining high standards, mentoring her team, and fostering pride in their work makes her a role model within OCS and beyond.

Excellence in Training and Development – Manchester Arndale Housekeeping Team

This team embodies our commitment to learning and growth. By championing training and sharing best practice, they’re helping to raise the bar for professional cleaning — investing in people to deliver excellence at scale.

Going Above and Beyond Expectations – Sarah Gray (Inditex)

Sarah’s dedication, flexibility, and proactive attitude have made her indispensable. Whether managing complex schedules or responding to last-minute challenges, she consistently goes the extra mile for customers and colleagues alike.

Supervisor of the Year – Elena Pearce (South Western Railway)

Elena’s leadership style blends compassion with precision. Her ability to motivate and support her team — while maintaining exceptional service in a fast-moving transport environment — has earned her the respect of everyone around her.

Rising Star – Giacomo Pala (Facilities Management)

Representing the next generation of OCS talent, Giacomo’s energy, curiosity, and commitment to learning make him one to watch. His future is bright — and we’re proud to see his potential recognised on a national stage.

A Celebration of Everyday Impact

These finalists represent the very best of OCS — people who don’t just do their jobs, but take pride in making people and places the best they can be. Their work may often take place behind the scenes, but its impact is visible everywhere: in the confidence of our customers, the well-being of the public, and the smooth running of vital facilities across the UK.

Thank You to Our Teams

To every finalist: your contribution is seen, valued, and deeply respected. Thank you for your professionalism, your care, and your commitment to excellence.

Together, we continue to raise the standard for cleaning and facilities management, proving that great service starts with great people.