The OCS Project Management Office (PMO) oversees the delivery of strategic projects across the UAE. From site surveys and design to procurement, execution, snagging and handover, every stage follows a clear governance framework that strengthens quality, transparency and operational value.
Why the PMO Framework Was Needed
Projects in facilities management involve multiple stakeholders, technical risks and strict regulatory requirements. A structured approach helps maintain consistency and reduces uncertainty around timelines, budgets and compliance.
Standardising these processes allows teams to plan better, manage risk and deliver outcomes that support long-term operations.
How the PMO Delivers Work
- Contractor Pre-Qualification and RFP/BOQ Discipline
Contractors undergo a detailed evaluation before engagement. Clear RFPs and Bills of Quantities set project expectations and technical requirements from the outset.
- HSE Compliance and Full Documentation
Method statements, risk assessments, as-built drawings and O&M manuals form part of every project file. This ensures all work remains auditable and meets regulatory standards.
- Scale and Value Delivered
Since establishment, the PMO has managed more than 1,000 variation work orders valued at nearly AED 250 million. Key projects include storm water upgrades, additional chiller installations and administrative office fit-outs.
- End-to-End Lifecycle Management
The PMO manages each stage from surveys and design to procurement, execution, snagging and handover. Regular updates and clear escalation pathways support timely issue resolution.
The Outcome
The PMO framework strengthens delivery across customer portfolios and supports long-term operational stability. Benefits include:
- Better control of project budgets and timelines
- Clear documentation supporting quality and regulatory compliance
- Seamless handovers supported by complete records, training and operational clarity
Supporting Safe and Reliable Facilities Management
The PMO provides customers with a transparent and structured project delivery model that aligns with operational needs. As the UAE continues to expand its built environment, this approach helps ensure projects are delivered safely, efficiently and in line with long-term operational goals.
