Angel Hill Food Co chef wins ‘StrEATfood Chef of the Year 2023’

A Development Chef who works for leading contract caterer Angel Hill Food Co, has been awarded a highly prestigious award recognising his outstanding talent, creativity and dedication to delivering exceptional food experiences.

Matt Chapman was named “StrEATfood Chef of the year” at the Annual StrEATfood Awards which searches for the UK’s most creative street food chef from the workplace and event catering sectors. He beat 15 other chefs who were also shortlisted after entering their signature street food dishes for the panel of judges, with a winning dish of a Keralan steak and chip butty. He also came second in the ‘Dish of the year’ category with his Oak smoked goat birria tacos.

Matt has worked at Angel Hill Food Co for almost 6 years where he develops recipes for clients, creating dishes that are tasty, healthy and different.

Commenting on his win Matt said: “I am truly honoured and humbled by this recognition. Street food is all about connecting with people through the power of food and I feel incredibly lucky to have this platform to share my passion.  This award belongs to my dedicated team who have supported me throughout the competition and given me the opportunity to explore new flavours, techniques, and cultures.  My company has always championed my ambitions – providing me, and my team, with the tools and skills to do more, allowing us to achieve great things together.”

Chris Ince, Chef Director at Angel Hill Food Co, added: “We are extremely proud of Matt and this incredible achievement.  His passion for food shines through in his engagement with all of our frontline teams and the amazing food he creates for our clients. These awards are a wonderful opportunity to celebrate all that the contract catering industry has to offer, and they are aligned to our commitment to making people and places the best they can be.”

It’s Road Safety Week!

We invite you to participate in Road Safety Week that is running from November 19th to 25th. The week is about spreading awareness, fostering mindfulness, and ensuring safety for ourselves and each other on the roads.

Our goal is simple: to save lives.

Each year, countless lives are affected by road accidents, but together, we can make a difference. By coming together during Road Safety Week, we can:

  • Raise awareness: Help others understand the importance of safe driving, responsible pedestrian behaviour, and the consequences of road accidents.
  • Promote mindfulness: Encourage everyone to be more mindful while on the road, whether behind the wheel or walking as pedestrians.
  • Ensure safety for all: Share tips, best practices, and resources to make our roads safer for everyone.
  • Visit to download posters and resources to help spread the word and drive the message home.

Join us in making roads safer and preventing accidents during Road Safety Week. We can create a positive impact, save lives, and build a safer community.

Drive Safely!

OCS New Zealand: College student set to soar with life-changing scholarship

A New Zealand college student with a passion for computer science has been awarded a life-changing scholarship to attend university.

Every year, the OCS First Foundation Scholarship is awarded to a student who has a family member employed at facilities services company, OCS New Zealand and faces financial challenges which may prevent them being able to attend university.

This year’s recipient, Rawiri Ngatai, was born and bred in Tauranga, and along with his siblings, was raised by his adopted parents.

Ngatai was bullied and struggled during his Primary and Intermediate School years but says that changed when he started high school and discovered a passion for learning.

“I was bullied and told I wasn’t going to go anywhere in life. Now, my biggest motivator is proving those people wrong.”

Rawiri Ngatai

“I developed an interest in technology, creating online games and learning how technology can improve daily life. Artificial Intelligence is everywhere, and I want to show people how it can be used for good,” says Ngatai.

Ngatai says his family supported and encouraged him to take up a cleaning job with OCS, where he gained workforce experience in the school holidays.

“Working for OCS gave me an idea of what the workforce is like. My dad is a specialist cleaner for OCS. He works hard and has shown me what a good work ethic is.”

Ngatai says the scholarship will give him a chance to positively impact the community and give back to his family.

“This scholarship means everything to me. Seeing how happy my family was when I told them showed me how much it means to them as well. It will help relieve some of the financial stress that my family faces each year.”

First Foundation CEO, Kirk Sargent says the scholarship sets up our future leaders for success.

“OCS’s commitment to funding the First Foundation Scholarship paves the way for aspiring talent like Rawiri, turning educational dreams into empowering realities that benefit both the individual and the wider community.”

OCS ANZ Managing Director, Gareth Marriott says awarding the scholarship is always a calendar highlight.

“The recipients often come from challenging backgrounds, but they are always bright with ambition, and have a desire to give back.”

Marriott says OCS has sponsored 11 students over the last nine years and each has become a valued member of the OCS family.

“It’s such a rewarding partnership. We look forward to seeing Rawiri grow and succeed in his next chapter.”

OCS Foundation: People into Work programme

What is the People into Work programme?

People into Work is a unique UK programme, developed by the OCS Foundation, which aims to change individuals’ lives for the better by bringing sustainable employment opportunities to local individuals who have been in long-term unemployment, are ex-serving personnel, or face specific mental health or physical challenges.

Our people are the heart of everything we do as a business and our people-centred approach is what allows us to deliver not only the best practices and best experiences for our customers, but the best place of work for our employees.

The programme has already supported over 290 people with their own employment journey, and over 50 people have been brought into sustainable employment within OCS to date.

Jeffrey’s story

OCS helped Iraq and Afghanistan veteran Jeffrey Akrasi return to work. With support from The Forces Employment Charity, Jeffrey obtained the necessary qualifications and is now a Deputy Contract Manager at WLNT NHS Trust.

“I came into the West London contract on January 22nd after serving three tours in the army. I transitioned my employment into OCS from FEC, a well-known forces employment charity. I’m looking forward to remaining in the OCS family and working to the company’s values.”

Group CEO, Rob Legge, outlines the OCS Best Strategy and Approach

The international facilities management landscape has been dominated by the same global players for a number of years. However, when OCS Group and Atalian Servest’s operations in the UK, Ireland, and Asia merged, it created a new company which had the potential to act as an industry leader and disruptor.

I have been involved in facilities management for close to three decades and it has become a real part of my DNA. Our merger earlier in 2023 was an opportunity to drive forward not only the business, but the entire industry. With our newly expanded, critical scale, we saw the opportunity to take stock of our purpose and values and ensure we were building the most compelling offering for our customers.

Our approach

When formulating a plan for the next phase of OCS’ journey, we established a collective vision of wanting to be the partner of choice in the industry, providing the most valuable service to any customer we worked with across each of our geographies. The culmination of this work was the formulation of OCS’ new strategy, BEST. It has been established to enhance how we serve our customers, empower our workforce, and contribute to the well-being of the communities we touch.

Today, our mission at OCS is clear: to make people and places the best they can be. We’ve embarked on this journey with the aim to create exceptional experiences, enhance productivity, refine our practices, foster communities, and ultimately, deliver outstanding outcomes. These aspects form the core of our strategy and are reinforced by our TRUE values.

Trust, Respect, Unity, and Empowerment—these values are the foundation of everything we do.

They guide our interactions with customers, colleagues, partners, and the communities we serve, ensuring a cohesive approach to our mission.

In an ever-evolving world, we believe that creating exceptional experiences is paramount. We understand that the value we bring is not just in our services but in the experiences we create. From a well-maintained office space that enhances productivity, to a clean and safe healthcare facility that promotes well-being, OCS is dedicated to improving every aspect of the human experience within the spaces we manage.

Our business is powered by best practice, consistency and our unique attention to detail. Ultimately, we will look to set the benchmark for our industry, harnessing the power of technology, innovation, and human expertise to create efficiencies for our customers.

However, this is not a one-step change but rather a continual process. To succeed in our mission, we must consistently look at improving our practices and ensure that our work aligns with the highest ethical and sustainability standards. Our commitment to best practices guarantees that we are not just compliant, but we set the standard for excellence in our industry.

Empowering our workforce

Overall, OCS is made up of 120,000 individuals, most of whom are workers on the frontline. These are the people who sit at the core of our business, and it is only by empowering them that we can truly thrive. We encourage our colleagues to take ownership, make decisions, and shape the future of our business. This not only elevates the service we provide, but also gives our workforce the opportunity to progress their careers in our business.

As a business we have a fundamental commitment to social mobility. We ensure we recruit from the widest possible talent pool; we offer each of our colleagues ongoing training to support their career progression and we foster and invest in a diverse and inclusive culture.

Serving communities

Last but not least, we consider ourselves integral parts of the communities we serve. Our goal is to create a positive impact on the people and places we touch, fostering a sense of belonging and well-being. We aspire to be responsible and sustainable members of every community we serve.

We adopt this mindset right the way through the business and are continuously looking to evolve our approach to each of the ‘E’, the ‘S’ and the ’G’. It runs from our 2040 net-zero commitment, down to the work we do to supporting the individual communities we work in across each of our geographies.

OCS’ BEST strategy and TRUE values are at the heart of our mission to make people and places the best they can be.

We also believe they will be fundamental to our future growth as a business and industry leader – our commitment to this strategy and our values sets the stage for us to set a new standard in the industry. OCS is in a unique position and is primed for growth. We are a dynamic business and it is my ambition to make this company the market leaders in the facilities management industry. Reflecting on the first 6 months of my role as Global CEO, I believe we have the team to deliver on this ambition.


Rob Legge, Group CEO

OCS Strengthens Integrated FM Solutions with Sunshine Food Partnership

Karawaci, 6 November 2023 – OCS Group Indonesia, a leading integrated facilities management (FM) provider, today announced its enhanced food catering services in Indonesia through a strategic partnership with Sunshine Food Group (SFG). This partnership enables OCS to provide quality food services, while bringing SFG’s leading healthcare catering expertise to more hospitals and introducing the Maxx Coffee brand to various facilities across Indonesia.

A Memorandum of Understanding (MoU) for this partnership was signed today by Mehdi Zaidi, Chief Executive Officer of Sunshine Food Group, and Jeffry Johary, Managing Director of OCS Group Indonesia. The partnership is expected to drive greater productivity and growth for both entities.

Jeffry Johary emphasised that the arrangement will enhance OCS Group Indonesia’s services to the healthcare sector. “As a global FM provider, OCS in Indonesia aims to become a one-stop solution offering a complete range of critical and essential standalone and integrated facilities services, including food services, for our clients across all sectors. Partnering with SFG aligns with one of our strategic focuses, the healthcare sector,” he said.

Mehdi Zaidi added, “As a certified hospital catering provider, SFG is committed to delivering safe, nutritious, and delicious meals to our patients and staff. We are genuinely excited to partner with OCS to expand our reach and provide our high-quality catering and F&B services to more hospitals and across other industries in Indonesia.”

The partnership between OCS and SFG represents a significant development in the Indonesian food services and facilities management industries. It is expected to provide benefits to both companies and their clients, including expanded service offerings, increased reach, improved efficiency and productivity, and an enhanced customer experience.

OCS Group launches OSCi Academy to offer colleagues world-class training in data skills

OCS, a leading global facilities service provider, has invited employees from across its business to become part of its newly created OCSi Academy which is designed to help develop vital data skills and support career progression. It forms part of the Group’s commitment to empowering its people, giving them the tools and support to thrive.

The training will be delivered by Multiverse, a tech company focused on high-quality education and training through applied learning. In an initial trial, 15 OCS colleagues will enrol on a 15-month data apprenticeship, with plans to expand this next year. This investment by OCS into these apprenticeships aims to improve data-driven decision-making and efficiency across the business, supporting clients and employees to deliver better outcomes.

It comes as research within the company found that most employees whose role requires some data analysis spend a considerable amount of time each week wrangling data. 91% of respondents said they wanted to improve their data skills.

Daniel Dickson, Chief Executive Officer, UK & Ireland, said: “As part of our OCS TRUE values, we are committed to ‘empowering our colleagues through excellent working environments’ and providing these opportunities for developing new skills, is key to that. Our colleagues are already using data heavily to inform their decisions and deliver results for customers, and this new training will empower them to do so more efficiently and effectively. Not only are these vital skills that will help them in their job, but they are skills that will support them throughout their careers.”

Euan Blair, CEO of Multiverse, said: “The OCSi Academy has been designed to transform careers for the individuals that receive this world-class training while transforming their ability to make data-driven decisions and use technology to drive efficiency and results. Through meaningful, applied learning, apprentices at OCS will gain the relevant skills that will propel them forward in their career journey, and support them in their role today and in the future.”

Multiverse delivers world-class training in a wide range of qualifications in tech, data and engineering. Apprentices benefit from coaching with an industry expert and are supported by a thriving community with events, socials, mentoring and leadership programmes.

Ann-Marie Conlon-Taylor – helping OCS deliver genuine social value

The career path of Ann-Marie Conlon-Taylor has, by her own admission, been a bit ‘squiggly’.

OCS’s Public Sector Social Value Manager has always taken the attitude that when opportunity knocks, you open the door – and that attitude, combined with a deeply ingrained belief that you need to have ‘people on your side’, has seen her help countless people into work over the past three decades.

“I want to enable people to fulfil their potential, and be the best they can be for themselves,” she says.

“That’s what drives me – that belief and the knowledge that we have some great talent out there just waiting to be given the opportunity.

“None of us were born into the roles that we do – we didn’t just appear and say, ‘Hi, I’m a CEO!’. We’re in the roles that we are because, somewhere along the way, someone gave us a break, believed in us, mentored us, and supported us.”

And that’s what Ann-Marie is focused on doing for others in her role at OCS.

The winding road

Before joining OCS in October 2022, however, Ann-Marie’s ‘squiggly’ career saw her work in recruitment and life coaching before teaching in further education.

Working in recruitment led her to engage with candidates who were very privileged and frequently highly paid, with no concept of what difficulties others in society may face.

Finding this soul-destroying, Ann-Marie began looking for a more fulfilling and rewarding career and began working for local councils as part of their adult education provision – especially supporting those in society who faced additional barriers and challenges, covering everything from language barriers, learning difficulties or the circumstances life threw at them.

“For example, with Milton Keynes Council, I did a lot of work with young mums, helping them understand their life hadn’t ended just because they’d become a parent, help them, get qualifications and get into work.”

This led Ann-Marie to work in partnership with Milton Keynes College – firstly on a project to help young mothers, and then with the National Offender Management System to help reduce reoffending.

“When you look at the factors that make people re-offend upon leaving prison, unemployment is one of the three key reasons,” she says.

This led Ann-Marie to work in the world of prisons and probation services, which, while tough and challenging, was, she says, one of the most rewarding experiences of her life.

“I hadn’t had any exposure to people coming out of prison, so it was a whole new world for me, understanding the barriers they face, and what had led them to where they’d got to.

“Of course, some people absolutely deserve to be in prison and deserve to be locked away for a very long time. However, there are a lot of people in prison who, through life choices, or the hand that’s been dealt to them, have ended up in prison. When you get to hear their stories, you often think, ‘there but for the grace of God’ – things happen to people that are out of their control and shape the way they go on to behave.”

Benchmarking social impact

The projects helping people into employment after prison were a huge success, winning awards from the Ministry of Justice, and in 2016, at Milton Keynes College, Ann-Marie then found herself leading employer engagement, working with employers to develop employment opportunities for offenders, and creating a benchmarking system to enable all stakeholders to measure the impact.

“The college tendered for the Prison Education contract, and as part of that, we needed to help people better understand social value.

“This was six years after the Social Value Act was established, but the Act and the social value movement as a whole was still relatively unknown,” she explains.

After much thought and evolution, The Employment Academy was established, bringing businesses into prisons to co-deliver alongside tutors. Employers from hospitality to retail and warehousing were brought in to deliver education and training – and subsequent employment opportunities – and it was a resounding success, despite widespread doubts.

“It was an innovative approach, which wasn’t without its challenges or dangers,” she says.

“Governors and prison staff were saying, ‘this is never going to work’, but it evolved in a really good way.

“We worked with companies including Timpson, who are amazing to work with, Greggs, Boots, Greene King and RMF, who actually helped us get into HS2.”

The impact of helping offenders into employment

One of the moments that made Ann-Marie stop in her tracks to appreciate just how much of an impact they’d made was when Laing O’Rourke delivered an HS2 induction alongside course enabling candidates to gain their PTS (personal track safety) card and qualification in HMP Hewell Grange.

“We trained guys to the standards they needed for them to come in and deliver the induction,” she says.

“Men were released on ROTL (release on temporary licence) – which means they go back to the prison every night after work – until they were released. This enables them to be fully equipped to gain and sustain employment upon release, one of the key factors that reduce reoffending.

During Ann-Marie’s four years leading the project, more than 700 people had been helped into employment – something which has naturally made a long-term impression.

“Even the other day, I had a message from a guy I’d helped into employment from prison,” she says.

“He’d been in the academy through that got a job with Timpson – and he sent me a message to let me know he was now an area manager.”

Helping OCS deliver really social value

After 12 years in the prison system, during which Ann-Marie also developed volunteering pathways as well as ‘careers in custody’ for long-term high-security prisoners, it was time for a change – which is when she saw the opportunity with OCS.

During her time helping offenders into employment, Ann-Marie had worked closely with facilities management companies, so had a good understanding of the sector.

That, combined with the importance of social value in contracts, the work OCS delivers, and the guiding belief of the organisation that every human being deserves the right conditions and opportunity to thrive, convinced her this was the right next move for her ‘squiggly’ career path.

“Social value can and often counts for around 20% in contracts, and there are measurable KPIs we must deliver on, whereas previously it was ‘nice to have’,” she says.

It’s important that companies develop a workforce that is reflective of the communities they work within as well as adding value to the local communities by supporting them to improve their environment and develop skills that enable them to improve their lives and develop more vibrant local economies.

In her role here at OCS, Ann-Marie says while it’s still early days, momentum is building, with recruitment pathways being established and people successfully placed into work.

“We’re really starting to positively impact our social value, our customers’ social value and the communities we work with,” she says.

And you get the very real sense that, with Ann-Marie helping shape the future of OCS’s social value initiatives, the impact is only just beginning.

Graduating in OCS style.

Our mission at OCS is to help people and places to ‘be your best’. 

And, while we usually talk about that in the context of our customers’ businesses, people and places, the notion equally applies to our own people and places, too. 

It’s important as a business for us to support people to develop their careers, achieve more and perform even better, and we constantly strive to offer training and development opportunities to those who want to seize them. 

Recently, two members of OCS – Marketing Business Partner Kirstie Stevens and Operations Manager Sharon Roper – graduated from University Centre Quayside (UCQ) with a BA (Hons) in Professional Management, via the OCS Apprenticeship Scheme. 

In addition to the opportunity to take part in the three-year course, Kirstie and Sharon were given a day’s study leave each week – although the amount of work the course demanded meant it was a rewarding yet all-consuming experience.

“I was new to degrees, although I have taken part in education through work before, and I don’t think I fully realised just how much time I’d have to put into it,” laughs Sharon, who works in OCS’s Healthcare and Education sector.

There was plenty of evening and weekend work, and for three years it was continuous, so we had little opportunity to rest – however, it was brilliant; very rewarding, and now it’s over, I do miss it!


OCS’s Healthcare and Education sector

Balancing the day-to-day

The Chartered Manager Degree Apprenticeship was based on a series of academic assignments, self-reflection, peer and line manager reviews, assessor observations and an end-point assessment, with modules including project management, business finance, sales and marketing, digital business, communication, developing collaborative relationships, decision-making and management – all of which are directly applicable to the day-to-day roles Kirstie and Sharon both undertake.

Over the course of the three years, the pair received the support of their colleagues and teams, which was a crucial component of completing the degree successfully. 

“Everyone was very supportive,” says Kirstie. “I blocked out study time in my diary, and the team was very respectful of that. My colleagues were always on hand if I needed any advice or guidance, and they were really encouraging, making it easier to keep going.”

Putting learnings into action

Through the degree course, Kirstie and Sharon have picked up and developed a wide range of new skills that they’ve been able to quickly put into practice. Some of those learnings have been directly related to the subject matter – others have come from the process of undertaking the degree itself. 

“Like Sharon, this was my first degree, and the project management module was particularly important for me, in terms of developing those skills, while time management and organisation were also valuable because of balancing the demands of work and the course,” says Kirstie. 

Sharon agrees, and found the level of research required to put together regular assignments, and the final, 8000-word dissertation also proved hugely beneficial. 

“I’ve noticed that I automatically research a lot more now,” she says. “I find myself really digging deep into finding out information on how to resolve this problem to then construct a full report for the customer. I don’t know whether I would have investigated something so thoroughly if I hadn’t studied the degree.” 

The lasting benefits of higher education

And the benefits of undertaking the degree will continue to be enjoyed by Kirstie, Sharon and OCS over the months and years to come, as the process has left a lasting impact on the pair. 

My confidence overall has improved in various aspects such as communication, decision-making and stakeholder relationship development, which I think really helps with my role here at OCS.


The pair will be awarded their degrees in a graduation ceremony on 1 December, which will officially mark a fantastic achievement. 

“I’m just super proud of us,” says Kirstie. “I’m really grateful for the opportunity to have been able to do this, especially with the study time as well.” 

Sharon echoes those sentiments. “I’m very grateful for the opportunity we’ve had, and as much as it has been blood, sweat and tears, I’ve loved every minute of it. 

“UCQ have been great as well – they’ve been very supportive and are always there when you need them, and the course content really fits in with the work we do here.”