The International Facility Management Association (IFMA) has named Mohamad Abou Laban, Managing Director for OCS UAE, among its Top Global Facility Management Influencers for 2025. The recognition reflects how leadership influences the way facilities operate and respond to evolving requirements.
Mohamad’s work has focused on practical priorities, including strengthening compliance processes, introducing technology for greater transparency, and integrating sustainability into everyday operations. These actions create stability in complex environments and help organisations meet expectations for safety, performance, and long-term goals.
Why Leadership Matters in Today’s Built Environment
Facilities play a critical role in keeping businesses and communities functioning. Leadership determines how effectively they meet rising standards for compliance, sustainability, and continuity. It sets direction for teams, ensures accountability, and maintains operational discipline in environments where service failure can carry significant risk.
Strong leadership supports confidence. For organisations, it means that facilities perform reliably, enabling colleagues to work safely and allowing core business activities to continue without disruption.
The Role of Technology and Sustainability in Modern FM
Technology and sustainability are essential to facility management today. Mohamad has led the adoption of systems which improve visibility and predictability across operations. These tools track compliance, monitor performance, and support proactive decision-making.
Sustainability has been integrated into daily processes. From energy management to resource efficiency, these practices reduce environmental impact while maintaining operational reliability.
Enabling Teams to Perform
Leadership creates the conditions for teams to deliver. Mohamad’s focus on capability development ensures employees are equipped to maintain consistent standards in demanding environments. Supported teams keep services running, respond quickly to issues, and maintain environments where people can work safely and productively.
What This Means for Organisations
Effective leadership in facility management produces outcomes that matter for businesses:
- Lower operational risk through robust compliance
- Consistent continuity of critical services
- Integration of sustainability with operational performance
These outcomes protect business resilience and allow organisations to meet regulatory and ESG objectives without compromising day-to-day operations.
Recognition as a Measure of Impact
Mohamad’s inclusion in IFMA’s Global Facility Management Influencers list reflects leadership that translates strategy into action. It acknowledges the impact of aligning people, processes, and systems to create facilities that are reliable, sustainable, and ready to meet future demands.
