Facilities Management
Integrated facilities service solutions to optimise your industry, workplace, destination or venue for private and public sector customers.
Facilities Management for private and public sectors
What sets our Facilities Management service apart is our emphasis on bespoke service delivery, tailored to the unique requirements of each sector we serve. This isn’t just about cleaning or building maintenance; it’s about understanding the specific dynamics of environments like hospitals, schools, airports, and shopping malls, and adapting our services to optimise their functionality and impact.
Our approach is grounded in learned and thorough understanding of the different challenges and needs of each setting, ensuring that our facilities management goes beyond routine tasks to truly enhance the user experience in each space.
With 25 branches nationwide across Aotearoa New Zealand and a team of over 3,500 Kiwis, you can trust OCS to ensure a professional facilities management services that meets your needs and takes the hassle out of managing and maintaining your facilities.
It’s our OCS colleagues that make the difference
OCS colleagues naturally embody a sense of ownership and pride in their work, reflecting our core values of Trust, Respect, Unity, and Empowerment. These principles guide them to do the right things in the right way – the OCS way.
Our team take personal responsibility for the quality and outcomes of their work, treating each task and environment with the care and attention it deserves. This intrinsic sense of pride and ownership, supported by appropriate training, enables them to deliver services that consistently exceed expectations. Their commitment is a testament to the unique culture at OCS, where every colleague plays a vital role in our collective success and the satisfaction of those we serve.
Facilities Management Solutions – 24/7 Helpdesk
Our local, 24/7 facilities management helpdesk provides our customers with a personalised, professional, efficient and value-adding service. Whether it is scheduled PPM (planned preventative maintenance) or reactive maintenance, you can rely on our helpdesk which gives you access to certified builders, electricians, plumbers and much more. We operate within strict service level agreements (SLAs) for all of our customers to ensure that work is always completed to the highest standards and within the timeframes that suit your organisational needs. As our customer you will receive email and phone updates regarding the status of the job, and confirmation when the work is completed, giving you complete confidence that your service requests will be dealt with effectively and ensure that you remain fully informed while your request is fulfilled.
By working with us OCS, you will be supporting the New Zealand community, receiving local expertise, backed by our Global organisation.
Private Sector Facilities Management
Find out more about our sector-specialist teams and experience for the private sector.
View All SectorsPublic Sector Facilities Management
Find out more about our sector-specialist teams and experience for the public sector.
View All SectorsFacilities Management + ESG
We are constantly taking steps to reduce our impact on the environment – and can help you achieve your sustainability goals, too. We use microbial and bio (green) products as much as possible, never use phosphates or aerosols, and select cleaning products that are effective, well-priced and most importantly, have evidence-based eco-credentials.
Facilities Management + Technology
Our award-winning computer aided facilities management software, Concept Evolution, allows you to view all aspects of facilities management and maintenance activities across your organisation in one, easy to use portal, utilising leading technology and innovation practices.
The data we collect, analyse and report through Concept Evolution provides a range of immediate and longer-term benefits to facilities managers and their teams, allowing for better decision-making across all aspects of facilities management. These include complete peace of mind regarding statutory compliance and future asset management, and life cycle replacement budget expectations.
Accreditations & Certifications
Industry-specific accreditations and certification enabling our teams to deliver consistency, compliance and best practice.
Frequently asked questions for FM
Connect with your OCS team
We’re ready to deliver the best experiences, productivity, practices, resilience and outcomes and we look forward to connecting with you and your team.
Facilities Services delivered as a single-line solution
Seeking a single-service solution? View our core services here.
Contact Our Team