Celebrating Our
TRUE Stars

Our recognition and reward scheme celebrates colleagues who lead by example and help make people and places the best they can be.

About the OCS TRUE Stars Recognition Scheme

TRUE Stars are individuals or teams who have gone above and beyond and have demonstrated exceptional commitment to the OCS TRUE Values: Trust, Respect, Unity and Empowerment.

The efforts of those recognised as TRUE Stars not only set a benchmark for excellence, but also inspire others to be their best, driving our organisation forwards as we strive to become the best facilities services company in the world, making people and places the best they can be for our colleagues, our customers and communities.

Highlight a
TRUE Star

Recognise those who make a real difference.


Whether it’s a colleague who consistently goes the extra mile or someone who truly lives our TRUE Values, take a moment to acknowledge their contribution. Authorised managers can award TRUE Stars, and both colleagues and customers are encouraged to nominate individuals who stand out.

TRUE Stars Digital Wall of Fame

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Award badge featuring a stylized star in blue and orange, with the text TRUE.Values. TEAM AWARD below on a gradient blue and purple background.

Sharon White

  • Trust
  • Respect
  • Unity
  • Empowerment

Sharon has provided me alongside the whole team with such a positive energy, motivation, and support in general. The little gestures and care she shows means a lot and the whole team feels the positive impact Sharon has on a daily.

A badge with a blue and orange star, text reading 125 Years Est. 1900 in a bordered box, and bold Star Award underneath, celebrating a 125-year anniversary.

Mark Cracke

  • Trust
  • Respect
  • Unity
  • Empowerment

Mark constantly goes above and beyond and is always willing to help out and empowering those around him.

A badge with a blue and orange star, text reading 125 Years Est. 1900 in a bordered box, and bold Star Award underneath, celebrating a 125-year anniversary.

Zack Smith

  • Empowerment

Zack devoted evenings and weekends, at very short notice, to enable a project to be delivered within the tight timeframes, so minimising the impact on the school and the duration of the unavailability. This was more than just doing his job, this was understanding the importance of receiving materials regardless of the time of day and that works had to be carried out over the weekend and bank holidays. I am proud of Zack for his achievement.

A badge with a blue and orange star, text reading 125 Years Est. 1900 in a bordered box, and bold Star Award underneath, celebrating a 125-year anniversary.

Caroline Walker

  • Empowerment

Caroline devoted evenings and weekends at very short notice, to enable a project to be delivered within the tight timeframes. This was more than just doing her job, this was understanding the importance of receiving materials regardless of the time of day and that works had to be carried out over the weekend and bank holidays. This was going above and beyond her job. I couldn`t be more proud of her.

A badge with a blue and orange star, text reading 125 Years Est. 1900 in a bordered box, and bold Star Award underneath, celebrating a 125-year anniversary.

Eddie Cox

  • Empowerment

Eddie has consistently gone above and beyond to provide a truly professional service to customers at all levels. I have received continued amazing feedback. Eddie embodies the meaning of the True Star Award. Dedicated, professional and showing an empathy for customers that are in a position they are findly extremely difficult, Eddie has and continues to provide the service and solutions that work.

A badge with a blue and orange star, text reading 125 Years Est. 1900 in a bordered box, and bold Star Award underneath, celebrating a 125-year anniversary.

Poppy Hughes

  • Trust
  • Respect
  • Unity

I am nominating Poppy for her outstanding standards and dedication to cleaning in the Liverpool Women’s hospital. Two heads of her ward on admissions have personally taken me aside to say how much better the ward is now that she is stationed there and to please never take her off the ward. As they have had years of problems when it comes to standards of cleaning. She never complains and really cares about making sure the hospital is clean for the babies and patients .

A badge with a blue and orange star, text reading 125 Years Est. 1900 in a bordered box, and bold Star Award underneath, celebrating a 125-year anniversary.

David Walsh

  • Trust
  • Respect
  • Unity
  • Empowerment

Following a major leak, David went truly above and beyond so we could the customer’s services back up and running with minimal interruptions.

A badge with a blue and orange star, text reading 125 Years Est. 1900 in a bordered box, and bold Star Award underneath, celebrating a 125-year anniversary.

David Bolton

  • Trust
  • Respect
  • Unity
  • Empowerment

Following a leak, David went truly above and beyond so we could the customer’s services back up and running with minimal interruptions.

A badge with a blue and orange star, text reading 125 Years Est. 1900 in a bordered box, and bold Star Award underneath, celebrating a 125-year anniversary.

Rogerio Guidolin

  • Trust
  • Respect
  • Unity
  • Empowerment

Received from a customer: May I please put forward Roger for any award you might have as a company? Roger was amazing at 120 New Cavendish and also assisting Marylebone in the morning. Roger has been: Proactive: He notices things before anyone else does and gets the job done CX: Great customer service to anyone and everyone he comes across Honest and Reliable: I trust Roger to do the best he can, and that is an excellent standard Extra Mile: Assists the client experience team, and going above and beyond cleaning areas

A badge with a blue and orange star, text reading 125 Years Est. 1900 in a bordered box, and bold Star Award underneath, celebrating a 125-year anniversary.

Angie Quinn

  • Trust
  • Respect
  • Unity
  • Empowerment

Since stepping into her new role, Angie has truly excelled and grown with confidence. She is hardworking, committed, and consistently goes the extra mile to support both colleagues and the wider team. Angie is always willing to help others, sharing her knowledge and offering support whenever it’s needed. Her positive attitude and dedication make a real difference, and she is a valued member of the team who inspires those around her. I believe Angie deserves recognition for the way she has embraced her role, her outstanding work ethic, and her continued efforts to go above and beyond expectations.

A badge with a blue and orange star, text reading 125 Years Est. 1900 in a bordered box, and bold Star Award underneath, celebrating a 125-year anniversary.

Adama Ngegba

Adama demonstrates pride within her role at every opportunity is truly deserving of TRUE Star recognition.

A badge with a blue and orange star, text reading 125 Years Est. 1900 in a bordered box, and bold Star Award underneath, celebrating a 125-year anniversary.

Christine Benjamin

Christine has gone above and beyond during her 24 years with us and we’re proud to call her an OCS colleague.

A badge with a blue and orange star, text reading 125 Years Est. 1900 in a bordered box, and bold Star Award underneath, celebrating a 125-year anniversary.

Juliet Holloway

In the 17 years since Juliet joined our business, she has consistently demonstrated our TRUE Values and led by example.

A badge with a blue and orange star, text reading 125 Years Est. 1900 in a bordered box, and bold Star Award underneath, celebrating a 125-year anniversary.

Stewart Clarkson

In January it’ll mark 20 years since Stewart joined OCS! His ongoing commitment to his work as an electrician has been tremendous.

A badge with a blue and orange star, text reading 125 Years Est. 1900 in a bordered box, and bold Star Award underneath, celebrating a 125-year anniversary.

Margaret Antwi

In her six years at OCS, Margaret has consistently strived to deliver the best service possible – a great example of our TRUE Values!

A badge with a blue and orange star, text reading 125 Years Est. 1900 in a bordered box, and bold Star Award underneath, celebrating a 125-year anniversary.

Gordon Brown

Described by his team as ‘a friendly face that everyone loves’, Gordon has been a valued OCS colleague for over 20 years!

A badge with a blue and orange star, text reading 125 Years Est. 1900 in a bordered box, and bold Star Award underneath, celebrating a 125-year anniversary.

Jason Hennah

Joining us as an engineer in 2015, Jason has worked incredibly hard over the last 10 years and now works as a contract supervisor.

A badge with a blue and orange star, text reading 125 Years Est. 1900 in a bordered box, and bold Star Award underneath, celebrating a 125-year anniversary.

Frederick Richards

Frederick is one of our longest-serving colleagues having been with us since 2002! We’re lucky to have him onboard.