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Venues & Events

Elevate venues, theatres, arenas and stadiums with facilities management to deliver the best high-footfall events experience for fans, guests, visitors and spectators.

OCS people

Championing the best outcomes at Venues for spectators and fans

PCS Facilities Services enhances venues and events with tailored solutions that ensure each location shines for its visitors. Our approach combines flexibility with building management tools and intelligent software, ensuring every service is perfectly aligned with the distinct needs of each venue.

Our aim is to enhance the event experience through efficiency, enriching customer experiences, and delivering peace of mind through robust security services, ensuring each event is memorable for all the right reasons.

View Facilities Management (FM) or Single-Service solutions below.
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Venues & Events FM

Our mission’s BEST strategy and ethos addresses five areas of concern highlighted by industry leaders in reference to facilities management: Experiences, Productivity, Practices, Resilience and Outcomes.

Our Mission & Best Strategy

  • Our services help you create environments that your customers and colleagues can keep coming back to. With careful attention, we take a comprehensive approach to developing and sustaining optimal spaces, considering every moment your people spend within it, ensuring they are provided with the best experiences.

  • We strive to offer optimised solutions to enhance productivity every step of the way. With PCS Advance, our suite of tools and apps, we work smarter to maximise the uptime and longevity of your facilities, providing you with the equipment you need to stay informed about the progress and status of tasks.

  • Our safety-first approach, entrenched in our Code of Conduct and QHSE policies, guides our manner of operating. By prioritising the safety of your colleagues, communities, customers, and the environment, we create the best possible practices that help foster empathetic, secure, and impactful working cultures within your business.

  • We remain vigilant and ensure that we never take the daily operations behind your business for granted. Through acute and alert responses to the unforeseen, along with planned preventative maintenance for regular upkeep, we help your operations remain durable and resilient. In times of crisis, we work with you to ensure the secure emergence of your customers, visitors and colleagues. 

  • We listen to and collaborate with you to understand your mission, forging a collective goal as we work together. By aligning our mission with yours, we adapt and customise our services to uniquely suit your outcomes and goals, assisting you in creating a lasting positive impact on your places and communities.

Services to overcome the challenges of large scale events

Our job is to help make people and places the best they can be through facilities services that deliver the best outcomes.

Contact Our Venues Team

  • With FM, we the integrate our services, ensuring they work in harmony to provide a seamless experience, including managing logistics, coordinating between service areas, and ensuring compliance and health and safety regulations.

  • Venues with high footfall have significant cleaning requirements. PCS’s cleaning services can manage everything from routine cleanups to intensive post-event cleaning, ensuring venues remain spotless and hygienic for every event.

  • Catering in such large venues needs to be efficient, diverse, and capable of swiftly serving vast numbers of people. PCS’s catering services can handle the scale and variety required, offering everything from quick snacks to full meals.

  • Stadia and arenas require regular maintenance to ensure all facilities, from seating to lighting, are in top condition. PCS’s Hard Services team provides ongoing maintenance and rapid response to technical issues, ensuring minimal downtime.

  • When hosting large crowds, managing security effectively is a crucial aspect of ensuring the safety and well-being of both attendees and staff. We address this need through robust security measures tailored to handle large volumes of people.

We focus on the details that deliver the best experience

For many guests, their experience starts before they even enter your venue. We know that the car park, exterior of the building, guest-friendly entrance and exits all make the difference to your success.

Our unique and innovative approach to a guests journey will take you through a real customer journey that your guests experience on a daily basis. This includes monitoring asset protection, asset experience, guest experience and journey, guest touch points and accessibility.

Scroll down to find out how we’re addressing the challenges that retailers are facing today.

Frequently Asked Questions

  • Venues and events vary significantly in size and function. We can tailor our services to support your specific needs and nuanced demands.

  • We have a track record of successful contracts across various venues and events and we can provide references or case studies to illustrate our expertise and the effectiveness of our solutions. Please get in touch – we’d love to share them with you.

  • We provide comprehensive waste management solutions, including waste collection, recycling programmes, waste disposal, hazardous waste handling, confidential waste, and tailored recycling plans designed to meet your business’s specific needs.

  • Absolutely. We understand that different facilities have varying schedules and requirements. Our flexible scheduling options allow us to provide cleaning services at times that best suit your operational needs without disruption.

Connect with your PCS team

We’re ready to deliver the best experiences, productivity, practices, resilience and outcomes and we look forward to connecting with you and your team.

Contact Our Venues & Events Team

Responsibility and opportunity for change

Our ESG objectives, initiatives and commitments are aligned with our Venue customers.