Governance (ESG)
Learn more about our ethical framework, our commitment to responsible and sustainable management practices, and our governing initiatives in the following sections.
Transparency, accountability and ethical behaviour
Doing the right things in the right way – the PCS way.
Maintaining the highest ethical standards and codes of conduct that guide the behaviour of employees and stakeholders.
Establishing strong governance structures and processes that ensure transparency and accountability at all levels.
Monitoring and measuring our ESG performance alongside evidenced reporting and target commitment.
Doing the right things in the right way – the PCS way – with our TRUE Values as a guiding principle.
Please find our PCS Group governance information below – please visit our country-specific websites for regional detail and information.
Code of Conduct
Our Code of Conduct is a foundational document that defines the principles and standards guiding every aspect of our business at PCS Group. It provides transparency into our commitment to ethical practices, integrity, and responsible conduct within our organisation and our interactions with the world.
Global Commitment: Wherever we operate, our Code of Conduct sets a universal standard that applies to all PCS colleagues worldwide. We prioritise ethical conduct, often going above and beyond local legal requirements.
Our Guiding principles
As outlined in our Group Quality, Health, Safety, and Environment (QHSE) Policy Statement, authored by Rob Legge, Chief Executive Officer, and Mark Incledion, Group QHSE Officer, dated December 01, 2023, PCS is dedicated to upholding world-class QHSE standards. This commitment extends to all colleagues across our operating countries and is integral to our mission of delivering quality facility management services.
Our approach prioritises the health and well-being of our colleagues, contractors, and the public while strongly focusing on environmental sustainability and community welfare. The Executive Committee oversees the implementation of this policy, ensuring the necessary organisation and resources are in place to achieve our objectives.
Our Guiding principles
Our Vision and Values: Our Code is rooted in our vision to be the world’s best facilities services business and our core values of Trust, Respect, Unity, and Empowerment (TRUE). These values drive our culture and reflect our dedication to making a positive impact on the people and places we serve.
Alongside our TRUE Values, we’ve signed up to the PCS Commitments, beginning with prioritising safety and concluding with a dedication to integrity, embodying the PCS way in every action we undertake.
Modern Day Slavery Statement
PCS Group is an ethical business committed to eradicating modern slavery and human trafficking from its operations and supply chains, both in the UK and overseas – collaborating with industry experts like the Slave-Free Alliance, conducting risk assessments on suppliers, and providing comprehensive colleague training.
We’re also working closely with organisations such as www.cips.org, where we’ve achieved their corporate ethics mark. The mark is awarded to businesses that have taken proactive steps in the last 12 months to safeguard against unethical procurement and supply management conduct. The mark also signifies our commitment to best practice. Daniel Dickson, CEO – UK & Ireland, signed a commitment statement for best practice. PCS UK & Ireland are listed in the Chartered Institute of Procurement & Supply’s (CIPS) register.
Doing the right things, in the right way – the PCS way
Doing business in the right way is the only way at PCS – emphasising transparency, fairness, inclusion, sustainability, and success. Our ESG committee is launching our initial balanced scorecard alongside our Social Impact Report (published next spring), documenting and disclosing our advancement, influence, and heritage for colleagues, customers, and communities. Business triumph extends beyond profits; it encompasses making a substantial impact. Through these ventures, we establish standards and work to surpass them, embodying our fundamental values and redefining responsible business practices.
“Unifying our global team means working to the same standards, operating with a single code of conduct and guided by shared principles. Building a modern-day sustainable business is significantly dependent on good governance and compliance.”
Scott Thorn-Davis
Group General Counsel
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Our Partner
Memorandum of Understanding (MOU) Signing Ceremony with Planet Cloud
Recently, the MOU Signing ceremony between PCS Thailand and Planet Cloud was organized at PCS Head Office, marking a new chapter in partnership journey.
PCS Team
17 Apr, 2024
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Security
PCS opens Security Operations Centre (SOC)
We are proud to announce the opening of the “PCS Security Operations Centre” at PCS Head Office. At our new facility, we oversee CCTV, intruder alarm, fire alarm, critical temperature monitoring, GPS monitoring, energy monitoring, and other critical alarms.
PCS Team
22 Mar, 2024
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Accreditations
PCS achieve ISO 41001:2018 certification
PCS Thailand has officially attained ISO 41001 certification and making history as the first certified facility management company in Thailand.
PCS Team
21 Mar, 2024
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Our People
Celebrating Unity and Gratitude at Vichaiyut Hospital
At PCS, we believe that unity is one of keys to success. It’s about coming together, leveraging our collective scale, skills, knowledge, and experience to deliver excellence for our customers.
PCS Team
22 Jan, 2024
Connect with your PCS team
We’re ready to deliver the best experiences, productivity, practices, resilience and outcomes and we look forward to connecting with you and your team.
