Critical Plant Upgrades Delivered With Zero Unplanned Disruption at Citypoint

2 Minute Read

Sector

Workplace & Corporate

Services

Hard Services

Key Criteria

Resilience

The word CITYPOINT in a bold, sans-serif font, with the letter O replaced by a black circle containing three vertical white bars of varying heights.
A cluster of modern glass skyscrapers stands under a clear blue sky, with reflections on their surfaces and a mix of greenery and urban architecture at the street level.

Executive Summary

For Brookfield Properties, maintaining Citypoint’s long-term commercial performance means protecting occupier experience, safeguarding essential building services and making informed decisions about future investment.

Working with Brookfield, OCS used engineering assessments and operational knowledge to plan and deliver a major lifecycle replacement programme. The approach protected business continuity throughout the works while strengthening the resilience of this landmark London property.

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Building Performance in Numbers

Major plant systems were replaced while Citypoint remained operational around the clock, with every milestone delivered on schedule.

Resilient Building Delivery

  • Zero Unplanned Disruptions

  • 100%

    Project Milestones Delivered on Schedule

  • 5

    Major Plant Systems Replaced

  • 130K

    sq. ft. of Commercial Space Supported

Two people sit at a desk in a modern office, looking at a computer monitor. The woman holds a mug and smiles, while the man looks focused. The office is dimly lit with natural light and large plants in the background.

The Challenge

Citypoint is a 36-storey commercial landmark in London, home to businesses that depend on reliable infrastructure and uninterrupted building services.

With several major plant systems approaching the end of their operational life, Brookfield Properties needed to protect the building’s long-term performance while maintaining an attractive, dependable workplace for occupiers.

Replacing critical infrastructure in a building operating around the clock required a detailed understanding of asset condition, system dependencies and operational risks. Every decision needed to balance essential engineering improvements with business continuity and the long-term value of the property.

A maintenance worker in a gray uniform and gloves inspects an overhead air conditioning unit in a modern office setting. The worker is adjusting or replacing a component, with visible plants and large windows in the background.

The Solution

Engineering assessments and detailed knowledge of Citypoint’s infrastructure informed a phased replacement programme, prioritising operational continuity throughout the works.

Understanding the dependencies between critical plant systems helped teams plan shutdowns, temporary arrangements and phased handovers. Overnight working and close coordination with Brookfield Properties, contractors and building occupiers allowed essential upgrades to progress around the building’s operational requirements.

Regular monitoring of safety, quality and project performance supported informed decisions as work progressed, helping manage risks and maintain delivery against agreed milestones.

Five major plant systems, including chilled water and air handling equipment, were replaced to strengthen the building’s long-term reliability and efficiency.

Best Outcomes

Brookfield Properties can protect Citypoint’s long-term commercial value while providing a high-quality workplace that attracts and retains occupiers. Informed asset planning and coordinated delivery have strengthened operational resilience, helping protect occupier businesses and supporting the property’s competitiveness in London’s commercial market.

Attract and retain occupiers through a reliable, high-performing workplace environment.
Protect long-term investment value through modernised, resilient building infrastructure.
Safeguard occupier businesses by maintaining uninterrupted building operations.
Support future commercial and sustainability ambitions through more efficient building systems.
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Strengthen Your Building’s Critical Systems

Tell us about your site, asset condition and operational requirements. Our hard services team can discuss a practical replacement plan that improves resilience while protecting service continuity.

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