Executive Summary
In Autumn 2023, OCS collaborated with Ingeus to deliver a programme supporting a group of long-term unemployed participants into work. Candidates spent time learning about His Majesty’s Courts & Tribunals Service (HMCTS) and were equipped with employability skills and SIA licences with a view to undertaking Court & Tribunals Security Officer roles on this contract. HMCTS is an executive agency of the Ministry of Justice (MoJ) that provides support for the judiciary in England and Wales. It is responsible for the administration of criminal, civil, and family courts, as well as tribunals. All participants were guaranteed an interview and as a result of this programme, five candidates secured sustainable employment, generating significant social and economic value.
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91 Hours
Support Delivered
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7 Participants
Attended The Course
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5 Candidates
Secured Sustainable Employment
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£9607.78
Social/Proxy Value Generated
The Brief
The Inclusive Recruitment project aimed to:
The Outcome
We delivered an inclusive recruitment routeway programme that included:
- A comprehensive introduction to OCS and the role of a Court & Tribunals Security Officer (CTSO) on the HMCTS contract.
- Training to obtain the SIA (Security Industry Authority) licence.
- Development of employability skills, including mock interviews and transferable skills training.
Seven candidates attended the course, each guaranteed an interview. From this, five candidates secured sustainable employment on the OCS HMCTS contract. Over three sessions, 91 hours were dedicated to supporting these individuals back into work, generating £9,607.78 in Social/Proxy value. This initiative contributed to local, social and economic value (LSEV) by creating more opportunities for growth and development within the community.
BEST Outcomes
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Candidates received individualised attention, confidence-building exercises and exposure to real job opportunities. The course created a positive journey back into work.
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With five out of seven attendees successfully employed, the course delivered a 71% job success rate, maximising value from every support hour delivered.
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OCS collaborated with Ingeus to combine technical training with holistic support. Inclusive recruitment practices ensured everyone had an equal chance.
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The programme addressed barriers faced by long-term unemployed individuals. Tailored support and upskilling helped candidates achieve sustainable employment.
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Five sustainable hires, over £9,600 in social value created and strengthened community impact through inclusive employment.
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0%
of participants secured employment
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319,000 people supported
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91 hrs of coaching, training and direct support delivered
“Like us, OCS want to support people who need a helping hand back into employment and make a social impact. We’re proud to support OCS’s People into Work programme, which specifically targets socially and economically disadvantaged people, helping them to gain and sustain good work.”
Jonathan Rooke
Head of Employer Services – London, Ingeus
“Our strategic partner Ingeus and colleagues on our HMCTS contract have been instrumental in supporting nearly 30 unemployed participants into sustainable employment. It is fantastic that via our partnership with Ingeus on our People Into Work programme, we have been able to change the lives of so many local people.”
Tracy Hixson
Social Mobility Lead – OCS
