Download Our ESG Impact Report 2023
We are delighted to present our 2023 Environment, Social, and Governance (ESG) impact report, highlighting our commitment to sustainability and responsible business practices.
Discover how we are making a positive impact on people and places.
Read our ESG Impact Report here:
To achieve our net zero targets, we have committed to these key milestones
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70%
Reduction in our Scope 1 emissions by 2030 from a 2023 base year
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56%
Reduction in Scope 3 emissions intensity by 2030 from a 2023 base year
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100%
Renewable electricity for all our offices by 2025
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100%
Electric or hybrid vehicles in our fleet by 2034
“Our ESG culture has undoubtedly evolved during 2023, amidst the backdrop of changes to our business. We pivoted to put a brighter and more ambitious spotlight on integrating ESG into our culture – from shopfloors to boardrooms.”
Daniel Dickson
CEO UK & Ireland
Our 2023 ESG Impact Report Highlights
Doing business in the right way
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Environmental Stewardship: Committed to Net Zero by 2040
We are on a determined path to achieve net zero carbon emissions by 2040. Our approach involves setting ambitious science-based targets and engaging third-party auditors to verify our progress.
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Social Responsibility: Generating £123 Million in Social Value
In 2023, we generated over £123 million in social value through various initiatives, including enhancing community wellbeing, supporting young people’s career aspirations, and creating economic opportunities for individuals facing employment barriers.
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Strong Governance: Upholding High Ethical Standards
Our governance framework is reinforced by our Code of Conduct and TRUE Values. Following our merger, we have enhanced our governance structures to ensure transparency, accountability, and continuous improvement across all operations.
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Customer Success and Outcomes
Discover all that we’re doing in helping people and places across the UK be the best they can be – supporting colleagues, customers and communities.