Fore-ward Thinking: Security swings into support NIHE Charity Golf Day!

When asked by our customer, Northern Ireland Housing Executive (NIHE), last summer to take part in an upcoming Charity Golf Day our security team were thrilled to support. OCS provide security services at NIHE sites across Northern Ireland and has become a trusted partner, as such, we knew we wanted to sponsor the event in aid of Age NI.

Every two years, the NIHE’s fundraising committee selects a chosen charity to support through fundraising events within the organisation, and for 2023/24 and 2024/25 their chosen charity is Age NI – a leading charity in Northern Ireland dedicated to improving the quality of life for older citizens, fostering a society where we can all thrive as we age.

In attendance from the OCS team were Vincent Galvin, Key Account Manager and Alan Kelly, Security Operations Manager who managed to dig out the clubs from the back of the shed and dust them off. They certainly looked the part and helped raise much-needed funds for Age NI, but the less said about their performance, the better.

We thoroughly enjoyed being a part of this event and supporting our partner NIHE.  Collectively we managed to raise a total of £8,260 for Age NI through the event.

It is truly gratifying to be able to support our customers in their efforts to boost social and charitable initiatives within their local communities. Events like these are integral to our own commitments to social value and community empowerment

We are delighted to be able to support Age NI and all of the important work that they do across Northern Ireland.

I would like to thank everyone who donated and got involved in our fundraising, and also the fundraising committee and the colleagues who were involved in organising these fundraising activities.

Grainia Long

Chief Executive

Our mission is to make people and places the best they can be. This means supporting our customers by delivering the best services possible but also helping them achieve their wider Environmental, Social and Governance goals.

Age NI is a fantastic charity that is essential for the older community in NI and OCS was privileged to support this event.

Aine Mulcahy

Managing Director OCS Ireland

OCS Announces the Acquisition of Profile Security Services to Bolster its Security Services in the UK

OCS (“the Group”), a leading global facilities service provider, announces that it has acquired Profile Security Services (“the Company”), one of the UK’s largest independent security specialists. This strategic acquisition bolsters OCS’ existing security services offering to the public sector in the UK and adds expertise and strength in new industries including ports, utilities, and manufacturing. Furthermore, Profile Security Services’s leadership in innovation is aligned with OCS’ increasing focus on technology in security.

 

Founded in 1980, Profile Security Services has grown from a manned guarding business into a bespoke, technology-enabled security solutions provider operating across the UK. Today, the Company combines traditional physical resources with innovative technologies to deliver high standards of security and protect people, premises, and assets, for customers across the maritime, utilities, local authorities, and manufacturing industries. For Profile Security Services, this deal provides an exciting opportunity for further growth and development as part of OCS.

The two businesses have cultures and values which are fundamentally aligned, focusing on operational excellence to ensure the provision of the best possible service to their customers. For OCS, the addition of Profile Security Services represents another step towards realising its mission of becoming the world’s best facilities service provider.

“Profile Security Services has built a strong reputation in the market for its professionalism and the quality of service it provides to its customers across the UK. The Company’s leadership in innovation will support our existing focus on technological excellence, ultimately driving the best solutions for our customers who will also benefit from our broadened capabilities. Indeed, Profile Security Services’s impressive customer base plays into OCS’ existing strengths and offers new growth areas for the Group to pursue.

“We’re really pleased to be announcing this new investment – our second acquisition in the UK this year. I look forward to welcoming the Profile Security Services team to OCS.”

Daniel Dickson

UK & Ireland CEO of OCS

“Profile Security Services has operated independently as one of the UK’s foremost security specialists for over 40 years and we are proud to have built a strong reputation based on the high-quality service we deliver to our customers. This new chapter as part of OCS marks an exciting next step for our business. We have chosen this partnership with OCS because we believe that our cultures and objectives are fundamentally aligned, putting frontline colleagues who are central to our success at the heart of our strategies. I have no doubt that together we can offer our customers a truly market leading service.”

Martin McGowan-Scanlon

Managing Director of Profile Security Services

This acquisition is OCS’ second investment in the UK market since it merged with Atalian Servest’s UK, Ireland, and Asia operations earlier in 2023, following the acquisition of Accuro, the education and healthcare focussed facilities services provider, in October. Throughout 2023, OCS has also delivered impressive organic growth in the UK and Irish markets, investing in its people as well as technology, and winning several significant new customers including new contracts with the Government Property Agency, Irish Rail, and Royal Parks. The business remains dedicated to delivering on its ambitious growth objectives both through further M&A and organic growth.

OCS Achieved a Score of Excellence in the SIA Audit.

OCS has recently undergone its annual Security Industry Authority (SIA) audit and achieved the maximum score in six out of the seven criteria and were awarded a score of 142 out of 145.

This is the 18th year that our business has committed to the Approved Contractor Scheme (ACS), a point worthy of note by the auditor from the National Security Inspectorate (NSI). The brand, reputation and continued delivery of the OCS gold standard was also noted.

“The continued investment in people through training, the use of a software programme to streamline HR, payroll and talent management processes and the continued promotion of mental health training all show clear progress.”

Officers at one of the largest contracts had a full understanding of the requirements of the customer and the expectation on them to achieve this. There was good understanding of the company values and copies of relevant documentation were available at the point of delivery.

A number of officers made the following comments: “The team work is amazing”, “We have good support from the supervisors and regular visits from management”, “ OCS look after their staff and we feel very well looked after”, “HALO has improved our communication with the customer”.

A new member of staff expressed that “I am in my element here with OCS”.

“The result owes much to the security teams, back of house support and the officers on site who all display the commitment to our security gold standard.  Thank you to our security teams across our portfolio and a huge well done to all those who participated in the audit. These teams are responsible for keeping our sites, our customers and the general public safe on a regular basis. Their commitment has ensured the company has achieved a very creditable score.”

Steve Gardner

Director of Security Risk and Intelligence

OCS receive social value commendation at ERSA Employability Awards 2023

OCS were honoured to receive a social value commendation at the ERSA Employability Awards 2023.

We always aim to be our best, delivering the best partnerships and best services every time. It takes a hard-working, knowledgeable and compassionate team to provide the services and initiatives at OCS and we are extremely proud of our commendation.

The ERSA Employability Awards celebrate best practice in the employment support sector and demonstrate the hard work and dedication of those working to improve the lives of jobseekers, communities and the wider workforce.

We were also thrilled to have been nominated by Ingeus for the ‘Employer Partnership of the Year Award’.

Unlocking potential: placing people into work with OCS

The nomination

We are committed to being a responsible employer and building a diverse and inclusive workforce reflective of the communities we serve. We have an established ‘Placing People into Work’ programme dedicated to changing lives by providing meaningful employment to people from vulnerable groups and pathways for development for all our colleagues.

Ingeus and OCS work closely together to develop and refine tailored recruitment processes for each contract. By tailoring the pre-selection process, we ensure that candidates are equipped with everything they need to help them succeed in work. This includes making sure candidates have the necessary documents, information and training ahead of being interviewed, and that support mechanisms are in place for new recruits once they are in work.

Ingeus is now supporting us to fill vacancies for Court Tribunal and Security Officers (CTSO) in London and Greater Manchester. Together we have developed and refined a recruitment process, established service level agreements, and are now delivering exceptional results. In the last such recruitment exercise there were 20 candidates put forward for interview who secured job offers.

To help prepare candidates for interview Ingeus works with OCS to:

  • Source candidates with the right skills and aptitudes for the role
  • Deliver employer information sessions
  • Fund participants Security Industry Association (SIA) licences
  • Deliver a bespoke 3-day CTSO routeway course (designed by OCS)
  • Arrange a visit to a local court
  • Prepare documents for the enhanced security vetting processes

All candidates who successfully complete the CTSO routeway course are put forward for interview.

In the first recruitment round, Ingeus Employer Account Manager Farwa spent several weeks calling 160 potential applicants to see whether the role would suit them. She narrowed the search down to 12 people who attended a three-day Routeway Course devised by Ingeus to explain the job in detail. Seven people were offered roles, four of whom are female.

“There wasn’t a dry eye in the building – people were jumping up and down with delight after getting the jobs,” she recalls. “An established company had given them a chance and you couldn’t help but feel the emotion in the room.”

In undertaking this innovative and tailored approach to recruitment through Ingeus, we are attracting candidates who would not typically apply for our vacancies. In doing so we are challenging role stereotypes (gender, age, ethnicity etc.) and creating a stronger workforce which is more reflective of the communities we work within.

Stephen Kerr, Senior Regional Manager, OCS, said the partnership had been instrumental in supporting our drive to attract women and others currently under-represented in the security industry.

“Working with Ingeus on our social value recruitment process, we have been able to recruit talented people into our workforce who have unique experiences and abilities,” he said. “In our role at HM Courts and Tribunals Service, showing our customers genuine empathy in difficult circumstances is a key skill and our Ingeus recruits have that in abundance.”

Ann-Marie Conlon-Taylor, OCS Social Value Manager, HMCTS contract added: “Working with Ingeus helps us access people who have faced barriers to work, but who are being properly supported in a professional manner into employment. We were very impressed with the calibre of applicants put forward.”

Gill O’Riordan Commences as ISIA President

OCS are thrilled to announce that Gill O’Riordan, Director of Strategic Solutions has commenced her Presidency of the Irish Security Industry Association (ISIA). This is an outstanding personal achievement for Gill and everyone here at OCS Ireland is incredibly proud to call her our colleague.

OCS has a long and proud association with the ISIA and we are privileged to have the serving ISIA President and recent outgoing President, Lorraine O’Neill, Director of Security Services, in our team, pictured above with OCS Ireland Managing Director Aine Mulcahy.

The ISIA has been representing the needs of the private security industry for over 40 years and is the only trade association representing the full spectrum of companies in the private security industry.

Women in Security ISIA Award Winners 2022

OCS Ireland were proud recipients of this years Irish Security Industry Association (ISIA) Women in Security Award.

OCS Ireland is unique within the Security and FM Industry as our senior leadership team has an equal 50% female representation. Additionally, our business is led by a female Managing Director, Aine Mulcahy and our Security Division is also led by another successful and professional female Lorraine O’Neill, Director of Security Services.

OCS work hard to be the employer of choice for women seeking a new career or opportunity within the security industry and all FM sectors. We do this by investing in our people and identifying existing female talent within the organisation.

Well done to everyone involved and congratulations.

Birmingham 2022 appoints OCS as Official Provider of Facilities Services for the Commonwealth Games

OCS Group UK has been selected to provide security services for Birmingham 2022 Commonwealth Games.

Named as the Official Security Personnel Provider, OCS will provide services including screening, vehicle search, patrols and response teams at Alexander Stadium, Sandwell Aquatics Centre, NEC campus hotels and the Games Family Hotel Accommodation. Over 1,100 OCS colleagues – all SIA licenced and extensively trained – will help to keep Birmingham 2022 safe.

Bringing people together

The Birmingham 2022 Commonwealth Games will see around 4,500 athletes from 72 nations and territories compete in 19 sports across 14 competition venues from 28 July until 8 August 2022. As the biggest event ever to be held in the West Midlands, it is expected to attract more than one million spectators to the city and have a global TV audience of 1.5 billion.

A big part of Birmingham 2022 is to ensure it is a Games for everyone. During the build up to the games next year, OCS will be visiting over 100 schools and will be working closely with Birchfield Harriers Athletics club to promote sport and to support athletes of the future.

“It’s great to have OCS on board as they join us as our Official Security Personnel Provider for Birmingham 2022. They are well known for their sports and entertainment experience, in particular for the NEC, which is hosting a number of our sports including boxing and para-powerlifting. This pedigree makes them an ideal partner to help us deliver not only a safe and successful Games, but an enjoyable experience for all.

In addition to providing security services at competition venues, we’re delighted to work together with OCS on our community engagement activities, using an exciting and engaging approach to educate and inform young people.”

Nick Knight

Security Director at Birmingham 2022

Jeremy Dicks, Director of Venues and Events at OCS said: “We’re delighted to provide security services for this high-profile multi-sport event, working in partnership with Birmingham 2022 to deliver a safe and secure Games for everyone. We’ll be recruiting locally and using our experience at Premier League stadiums and the NEC Group to provide expert training and the latest support systems. We’re also excited to provide 400 volunteering hours to support school visits as part of the Commonwealth Games’ volunteering programme.”

Darren Hall, Chief Operating Officer at the Commonwealth Games Federation, said: “We’re pleased to welcome OCS to the sponsor family. Their talented workforce and established experience in many local Games venues will benefit Games organisers but, most importantly, ensure a safe, welcoming, family-friendly Games for everyone.”