OCS Announces the Acquisition of FES FM and FES Support Services

The acquisition will double the size of OCS’s Hard Services division to over 4,000 engineers. With a national presence and a highly-trained mobile team, the combined entity will deliver efficient, first-rate support to its extensive customer network.

Learn More

Hard FM Services

Coordinated from our National Operational Centre, our in-house technicians and engineers build, manage and maintain your critical infrastructure, keeping you safe, compliant and operational.

We Proudly Serve Many Customers Across the UK & Ireland

Including:

Government Property Agency logo
Scottish Courts and Tribunals Logo
R&A Logo

Hard FM Services expertise for all sectors

OCS’s Hard FM Services has a long-standing history and proven expertise in providing a wide range of hard services, building maintenance; preventative and reactive based on years of experience.

Our services aim to extract the most value for your facilities, with a focus on extending or refreshing the longevity and durability of your assets. Our range of services from HVAC maintenance to fire safety systems ensure utmost comfort and uninterrupted functionality for your customers and staff.  

Capital Projects
Planned & Preventative Maintenance (PPM)
Reactive Maintenance & Minor Works

OCS Hard Services division in numbers

We’re on a mission to make people and places the best they can be and we understand the important role that hard FM services and property maintenance play in achieving this.

  • 150 years' experience

    124yrs

    Experience in technical services and innovation

  • Technical Inspections

    500000+

    Technical inspections completed every year

  • Reactive work

    240000

    Reactive work orders carried out each year

  • Technical Engineers

    4000+

    In-house technical and engineering colleagues

Delivering Planned Maintenance, Reactive Repairs & Minor Works

  • A man in a hard hat, representing an OCS hard services colleague, stands confidently at a construction site.

    Planned Preventative Maintenance (PPM)

    Scheduled checks and servicing to prevent breakdowns, ensuring efficient operations and reducing unexpected failures.

  • A man in a safety vest and headphones, representing an OCS hard services colleague engaged in his work.

    Reactive Maintenance

    Quick response to diagnose and fix issues as they occur, minimising downtime and restoring functionality promptly.

  • A woman in a yellow vest stands confidently, representing her role in OCS hard services.

    Minor Project Works

    Less complex than capital projects, these include activities like lighting upgrades, boiler replacements, and small fit-outs. Essential for facility functionality, with the Capital Projects team ready for larger, more complex tasks.

A bearded man wearing a hard hat, representing a colleague in hard services at OCS.

Connect with our Hard FM Services team

New Business Enquiry Form – Hard Services

"*" indicates required fields

Consent*
This field is for validation purposes and should be left unchanged.
Aerial view of an industrial warehouse, integral to distribution and logistics, featuring several trucks parked in the adjacent parking lot.

Capital projects to transform spaces and enhance value

Capital Projects involve large-scale construction and renovation to enhance facilities for long-term use. This includes new structures, significant refurbishments, and advanced technologies to make facilities adaptable for future demands. 

These projects go beyond regular maintenance, focusing on sustainable development through comprehensive planning and execution. Whether improving energy efficiency or redesigning spaces, we prioritise forward-thinking and practical improvements. 

While more extensive than planned or reactive maintenance, Capital Projects complement it by ensuring long-term viability and preparing facilities for future challenges. 

Supporting Services

Expertise to meet your every requirement

Two hard services engineers repairing or testing an external fan of a building.

Mechanical, Electrical and HVAC Services

Our in-house M&E teams operate 24/7, providing both reactive and preventive maintenance services across a diverse portfolio of sites, buildings, and assets. 

With extensive expertise, we manage critical assets, ensuring their efficiency, continuous availability, and modernisation. From heavy engineering plants to sensitive facilities, commercial HVAC to electrical repairs, we safeguard your operations and assets and support your goals across all sectors. 

Man in a hard hat test a fire alarm

Fire Safety and Security Systems

We specialise in designing, installing, testing, and maintaining critical fire safety and security systems that are indispensable for smooth operations across all sectors. We are accredited with both LPCB certification to design, install, commission, and maintain fire sprinkler systems, and BAFE SP203-1 certification for fire detection alarm systems/installation and maintenance. 

Main refurbishing a building

Building & Fabric Maintenance and Refurbishment

We provide a bespoke action plan tailored to your specific needs, focusing on building and fabric maintenance and repair to align with your operational objectives. With meticulous attention to detail, we safeguard your facilities, mitigate health and safety risks, and proactively address minor defects to ensure uninterrupted operations.

Main in a hard hat sat on solar panels with a laptop.

Energy & Environmental

Our Advanced Energy™ offering enhances efficiency and promotes renewable energy across all sectors. We help reduce energy consumption and accelerate your journey towards net zero emissions, ensuring your processes are both sustainable and cost-effective.

Best practices, compliance and resilience to deliver the best outcomes

Our compliance services ensure your facility meets all legal and regulatory standards, manages risk, and upholds safety. We conduct assessments and audits of health and safety, environmental laws, and industry standards.

Our team stays current with regulations, offering expert guidance on fire safety, electrical and structural checks, and environmental assessments. Compliance provides peace of mind and ensures safe, legal, and efficient operations.

Accreditations & Certification

We prioritise safety and our industry-specific training, association, accreditations and certification enable our teams to deliver consistency, compliance and best practice – recognised through industry awards.

OCS QHSE Policy

Frequently Asked Questions

  • Our hard services encompass a wide range of technical and infrastructure-related services, including mechanical and electrical maintenance, HVAC (Heating, Ventilation, and Air Conditioning) systems, plumbing, building automation and structural maintenance.

  • We have a proactive maintenance approach, conducting regular inspections, predictive maintenance, and implementing industry best practices to ensure optimal functionality and minimise potential issues that may cause disruptions.

  • Yes, we handle situations promptly. We provide immediate response and support for critical systems to minimise downtime and ensure the continued operation of essential services.

  • Absolutely. We specialise in assessing energy usage, identifying inefficiencies, and recommending tailored solutions to improve energy efficiency, reduce environmental impact, and lower operational costs for your facility.

  • Our services strictly adhere to industry standards and comply with relevant regulations. Our team is trained and certified to ensure that all maintenance work meets compliance requirements for safe and efficient operations.

  • Yes, we have extensive experience in managing complex technical systems and executing large-scale projects for commercial properties. Our expertise enables us to handle diverse technical challenges effectively.

  • Certainly. We have a proven track record of successful hard services implementations across various industries, and can provide references or case studies demonstrating our expertise and the quality of our services. Please get in touch – we’d love to share them with you.

  • Yes, we work on a range of government, judicial, police and healthcare buildings within the public sector, providing HVAC, mechanical, electrical, fire safety building fabric and specialist services.

Hard Services + ESG

We support our Hard FM Services customers in achieving their Environmental, Social, and Governance (ESG) goals through a broad range of proactive initiatives.

Implementing energy-efficient systems and practices
Install and maintain water-saving devices and systems
Utilise sustainable and green materials in maintenance and repairs
Ensure facilities meet or exceed environmental and safety regulations
Provide eco-friendly waste management services, including recycling

Hard Services + Technology

Our asset-focused Computer-Aided Facilities Management (CAFM) system, serves as the heartbeat of our operations. We’ve designed a system that facilitates service provision, tracking 500,000+ planned and reactive tasks annually. Data drives our processes and approach for customer success. We provide a range of technical input and output-based maintenance solutions that comply with industry standards, such as SFG20.

CAFM technology streamlines operations, reduces costs, and improves the efficiency and effectiveness of facility management.
Platform for conducting and managing audits, ensuring compliance with relevant standards, and identifying areas for improvement.
Instant communication between facility managers, colleagues, and customers, enabling rapid response to requests, incidents and feedback.
Contact our technology team

Latest Hard Services News & Insights

Find out more about OCS and the world of Hard Services.

View all Hard FM News