OCS Announces the Acquisition of FES FM and FES Support Services

The acquisition will double the size of OCS’s Hard Services division to over 4,000 engineers. With a national presence and a highly-trained mobile team, the combined entity will deliver efficient, first-rate support to its extensive customer network.

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Hard FM Services

Coordinated from our National Operational Centre, our in-house technicians and engineers build, manage and maintain your critical infrastructure, keeping you safe, compliant and operational.

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We Proudly Serve Many Customers Across the UK & Ireland

Including:

Government Property Agency logo
Scottish Courts and Tribunals Logo
R&A Logo
Logo of the University of East Anglia, featuring the initials UEA with a pink star at the intersection, followed by the text University of East Anglia in black.
Logo of Worcestershire. A black square placeholder image with no visible content or details.
Logo of Brent. A colourful infinity symbol with interconnected loops in shades of pink, red, green, blue, yellow, and purple. To the right, the text reads Creative Connections.
Logo of National Galleries Scotland, featuring a pink rectangle overlapping a teal rectangle, with the text National Galleries Scotland in white, stylised letters on the pink background.
Post Office logo. A red oval logo with the words Post Office written in white capital letters. A small registered trademark symbol is located in the upper right corner.
A person wearing a hard hat, safety glasses, and a high-visibility vest stands confidently with folded arms in an industrial setting. Safety equipment and piping are visible in the background.

Hard FM Services expertise for all sectors

OCS’s Hard FM Services has a long-standing history and proven expertise in providing a wide range of hard services, building maintenance; preventative and reactive based on years of experience.

Our services aim to extract the most value for your facilities, with a focus on extending or refreshing the longevity and durability of your assets. Our range of services from HVAC maintenance to fire safety systems ensure utmost comfort and uninterrupted functionality for your customers and staff.  

Capital Projects
Planned & Preventative Maintenance (PPM)
Reactive Maintenance & Minor Works
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OCS Hard Services division in numbers

We’re on a mission to make people and places the best they can be and we understand the important role that hard FM services and property maintenance play in achieving this.

  • 150 years' experience

    125yrs

    Experience in technical services and innovation

  • Technical Inspections

    500000+

    Technical inspections completed every year

  • Reactive work

    240000

    Reactive work orders carried out each year

  • Technical Engineers

    4000+

    In-house technical and engineering colleagues

Delivering Capital Projects, Planned Maintenance, Reactive Repairs & Minor Works

  • Aerial view of an industrial warehouse, integral to distribution and logistics, featuring several trucks parked in the adjacent parking lot.

    Capital Projects

    OCS delivers large-scale Capital Projects, providing sustainable, future-ready construction and renovation solutions.

  • A man in a hard hat, representing an OCS hard services colleague, stands confidently at a construction site.

    Planned Preventative Maintenance (PPM)

    Scheduled checks and servicing to prevent breakdowns, ensuring efficient operations and reducing unexpected failures.

  • Two workers wearing safety gear inspect machinery in an industrial setting with a network of grey pipes and valves overhead. The sky is partly cloudy in the background.

    Reactive Maintenance

    Rapid, specialist response to diagnose and resolve issues as they arise, minimising downtime and maintaining operational efficiency.

  • Two hard services engineers repairing or testing an external fan of a building.

    Minor Project Works

    Less complex than Capital Projects, these works encompass targeted upgrades such as lighting enhancements, boiler replacements, and minor fit-outs, ensuring efficiency and reliability.

  • HMS Belfast
    Did You Know?

    HMS Belfast

    Our Hard Services team maintains the historic WW2 Royal Navy Cruiser, HMS Belfast, which played a significant role in the Arctic convoys to the Soviet Union in 1943! Our technicians ensure it remains in top condition, preserving its legacy for future generations.

  • British Geological Survey
    Did You Know?

    British Geological Survey

    The Geological Walkway at BGS showcases nearly 3 billion years of Earth’s history in 130 meters with 40 types of rock! Our Hard Services team replaced a rusted drain, meticulously documenting and storing each stone, ensuring visitors can continue to enjoy these pieces of Earth’s history.

  • Queen Victoria Memorial Fountain
    Did You Know?

    Queen Victoria Memorial Fountain

    The Fountain stands 25 meters tall and weighs 2,300 tonnes—equivalent to 1,150 industrial generators or 460,000 car batteries! Our hard services team regularly polishes this iconic monument to maintain its intricate carvings and gleaming bronze.

  • London
    Did You Know?

    London

    The capital still has around 1,300 gas street lamps in areas like Covent Garden, Westminster, and the Royal Parks. Our Hard Services team maintains these charming lights, ensuring they shine brightly every evening. Some lamps are over 200 years old and need regular winding and adjustment. The mantles are replaced, and the glass is polished to perfection.

  • City of Glasgow College
    Did You Know?

    City of Glasgow College

    FES FM and Support Services, now OCS, installed 1,062,167 meters of Category 6A cable at the City of Glasgow College, enough to stretch across Great Britain. This project equips the college with high-speed data communication, supporting thousands of students and staff, and showcases our expertise in large-scale technical installations.

  • Scottish Canals
    Did You Know?

    Scottish Canals

    Our Hard Services team supports Scottish Canals properties, including the world-famous Falkirk Wheel, a unique rotating boat lift. Our technical services ensure smooth operation of the visitor centre, which attracts around 500,000 guests annually. OCS is proud to maintain the surrounding properties and ensure safe, efficient, and sanitary conditions at this engineering marvel.

Supporting Services

A government building surrounded by trees, with sunlight streaming through its glass facade, highlighting capital projects.

Capital Projects

We work on projects that go beyond regular maintenance, involving comprehensive planning and execution for sustainable development. Whether enhancing energy efficiency in buildings or redesigning spaces, we focus on forward-thinking and practical improvements.

Two hard services engineers repairing or testing an external fan of a building.

Mechanical, Electrical and HVAC Services

Our in-house M&E teams operate 24/7, delivering both reactive and preventive maintenance services across a diverse portfolio of sites and assets. With extensive expertise, we manage critical infrastructure, ensuring efficiency, continuous availability, and modernisation.

Man in a hard hat test a fire alarm

Fire Safety and Security Systems

We specialise in designing, installing, testing, and maintaining critical systems essential for operations. Our fire solutions encompass both prevention and suppression systems. We believe that fire safety should be the foundation of every facility, and we conduct regular testing and maintenance to ensure optimal protection.

Main refurbishing a building

Building Fabric Maintenance and Refurbishment

We provide a bespoke action plan tailored to the unique needs of facilities, with a focus on building fabric maintenance and repair. Aligned with your operational objectives, we ensure meticulous attention to detail, safeguarding your facilities, mitigating health and safety risks, and proactively addressing minor defects.

Main in a hard hat sat on solar panels with a laptop.

Energy & Environmental

Our Advanced Energy™ offering boosts efficiency and promotes renewable energy within operations. We help reduce energy consumption and accelerate the journey to Net Zero, ensuring your processes are sustainable and cost-effective.

Accreditations & Certification

We prioritise safety and our industry-specific training, association, accreditations and certification enable our teams to deliver consistency, compliance and best practice – recognised through industry awards.

OCS QHSE Policy
Two workers in orange safety vests and white helmets stand between rows of solar panels, inspecting them. The panels are aligned in a field under a clear blue sky, capturing sunlight for energy.

Hard Services + ESG

We support our Hard FM Services customers in achieving their Environmental, Social, and Governance (ESG) goals through a broad range of proactive initiatives.

Implementing energy-efficient systems and practices
Install and maintain water-saving devices and systems
Utilise sustainable and green materials in maintenance and repairs
Ensure facilities meet or exceed environmental and safety regulations
Provide eco-friendly waste management services, including recycling

Latest Hard Services News & Insights

Find out more about OCS and the world of Hard Services.

View all Hard FM News
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Frequently Asked Questions

  • Our hard services encompass a wide range of technical and infrastructure-related services, including mechanical and electrical maintenance, HVAC (Heating, Ventilation, and Air Conditioning) systems, plumbing, building automation and structural maintenance.

  • We have a proactive maintenance approach, conducting regular inspections, predictive maintenance, and implementing industry best practices to ensure optimal functionality and minimise potential issues that may cause disruptions.

  • Yes, we handle situations promptly. We provide immediate response and support for critical systems to minimise downtime and ensure the continued operation of essential services.

  • Absolutely. We specialise in assessing energy usage, identifying inefficiencies, and recommending tailored solutions to improve energy efficiency, reduce environmental impact, and lower operational costs for your facility.

  • Our services strictly adhere to industry standards and comply with relevant regulations. Our team is trained and certified to ensure that all maintenance work meets compliance requirements for safe and efficient operations.

  • Yes, we have extensive experience in managing complex technical systems and executing large-scale projects for commercial properties. Our expertise enables us to handle diverse technical challenges effectively.

  • Certainly. We have a proven track record of successful hard services implementations across various industries, and can provide references or case studies demonstrating our expertise and the quality of our services. Please get in touch – we’d love to share them with you.

  • Yes, we work on a range of government, judicial, police and healthcare buildings within the public sector, providing HVAC, mechanical, electrical, fire safety building fabric and specialist services.

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