Category: Industry News

OCS and Diversey Indonesia Highlight Global FM Trends across Indonesian Industries

Posted on by rakhmahtersierpermata

Jakarta, 23 April 2024 – OCS Indonesia, a leading facility services and facilities management (FM) provider, joined forces with Diversey, a Solenis company, to spotlight key trends in FM relevant to diverse industries in Indonesia. The event, titled “Global Facilities Management Trends in the 2024 Indonesian Market,” gathered participants including industry experts, leaders, and key account customers of OCS Indonesia.

This inaugural global FM conference in Jakarta featured keynote speakers including Frank Ngoh Koh Fui, President of the Singapore International Facility Management Association (SIFMA); Ricardo Purba, COO of OCS Indonesia; and Karel van Gorp, VP Marketing MEA and APAC/ Global VP Consumer Brands of Diversey.

Moderating the discussions were Andi Saputra, CFO of OCS Indonesia, and Amit Menon, Country Leader of Diversey Indonesia, while panellists included Rafael Jeffry A. Sani from EMC², Mehdi Zaidi from Maxx Coffee & Sunshine Food Group, Fikri Mohammad Hakim from Sanur Special Economic Zone (SEZ), and Baoa Sinaga from OCS Indonesia.

Yohanes Jeffry Johary, Managing Director of OCS Indonesia, emphasised the event’s goal of sharing the latest insights and advancements in the industry. “This event extends the discussions from the Singapore Facilities Management Expert Summit by the SIFMA to our local FM market in Indonesia,” said Jeffry.

“We cover various aspects of FM, addressing global challenges as opportunities. We are thrilled with the insightful discussions, innovative ideas, and shared commitment to improving facilities management in Indonesia,” Jeffry added.

Diversey, a Solenis company, continues to refine its solutions, offering a sustainable range of products, services, and technology. They leverage over 100 years of industry-leading expertise to deliver effective, cost-efficient, and sustainable solutions.

Amit Menon, Country Leader of Diversey Indonesia, highlighted the collaborative spirit driving FM advancements. “Diversey, has been a trusted partner of OCS Indonesia for many years. This collaboration enables us to share insights on green and biodegradable substances and plastic reduction adoption as a key driving force to the FM industry,” said Amit.

Various FM related topics were discussed, ranging from health and safety, wellness, and the circular economy, to technology, innovation, and sustainability. As we wrap up this productive collaboration event, OCS and Diversey in Indonesia remain committed to fostering collaboration, and leveraging insights and connections to drive meaningful change for a more sustainable, resilient, and forward-looking FM industry.

Unity: Arthur McKay to operate under OCS banner

Posted on by ameliaroberts

The OCS TRUE values – Trust, Respect, Unity and Empowerment – have been the driving force for us as we have transformed as a business following the merger of OCS and Atalian Servest.

Arthur McKay, a leading building support service organisation, was an Atalian Servest company that provided smart and integrated services to over 1,000 client sites around the UK. As part of the consolidation of our operations and unification of our purpose and vision, Arthur McKay will no longer existing as a separate entity and is instead operating under the OCS banner.

We will continue to provide the same services and solutions – mechanical and electrical, fire protection, building fabric and data networks, to name just a few. Our 1,500 colleagues from Arthur McKay will continue to utilise their specialist knowledge and skills to ensure that customers benefit from a solution tailored to their specific needs, but now have the additional benefit of the backing and support of the OCS business.

The unification of Arthur McKay and our Hard Services division is an exciting change and one in which we hope will take us one step closer to achieving our mission of making people and places the best they can be.

“Bringing Arthur McKay and the rest of the M&E and Hard Services businesses together as a single OCS division will provide a far greater depth of capability and capacity. This will ensure that our customers receive the very best service and enable the drive for innovation.”

Nick Maggs

Managing Director – Hard Services

OCS Unveils a Global Rebranding Initiative, Pledging to Make People and Places the Best They Can Be

Posted on by rakhmahtersierpermata

Jakarta, 24 January 2024 – OCS, a leading facilities services and facilities management provider with a global presence spanning the UK, Ireland, Australia, New Zealand, Singapore, India, Indonesia, Philippines, Malaysia, Cambodia, Bangladesh, United Arab Emirates, Saudi Arabia, and Thailand, is pleased to announce a transformative rebranding effort aimed at unifying its global team under a new identity and reaffirmed mission.

With over 120,000 colleagues and a strong commitment to making a positive impact, OCS has unveiled a new and unifying global brand alongside a reaffirmed mission that centres around its core TRUE Values and making people and places the best they can be.

“Our vision is clear, and our mission is simple. We believe that everyone should have the best conditions and opportunities to thrive,” said Yohanes Jeffry Johary, Managing Director of OCS Indonesia. “Our rebranding reflects our commitment to delivering facilities services and facilities management that enable colleagues, customers, and communities to achieve the best experiences, productivity, practices, resilience, and outcomes.”

OCS has taken practical steps to align its operations with its mission as part of the rebranding process. The initiative also includes the launch of a new global website as a dynamic platform to communicate OCS’s message, intent, and aspiration to do meaningful work that positively impacts communities worldwide, leaving a lasting change and impact. OCS aims to engage with colleagues, customers, and partners through the website, fostering a shared purpose and commitment to its mission.

“Our new global website contains our commitment to our stakeholders. It showcases our journey, values, and the meaningful work we’ve done to date, and it will act as an evolving record of achievement as we document the progress towards achieving our mission, especially customer success stories that align with shared ESG goals and targets.” said Jeffry.

In Indonesia, the rebranding features the introduction of new uniforms and the unveiling of the new global website. These efforts are part of a broader global campaign, including success stories and the implementation of a new Salesforce system. As a part of the launch, OCS Indonesia also distributed eco-friendly tumblers, promoting the company’s commitment to Environmental, Social, and Governance (ESG) principles.

 

OCS Indonesia emphasises its dedication to sustainability in the local context, with the focus firmly on elevating service quality and experiences.

OCS Group Develops Groundbreaking ESG Playbook for Sanur SEZ

Posted on by rakhmahtersierpermata

Sanur, Bali, 8 December 2023 – OCS Group has further enhanced its global Environmental, Social, and Governance (ESG) expertise in Indonesia by supporting the establishment of the inaugural ESG Playbook for a Special Economic Zone (SEZ), specifically tailored for Sanur SEZ in Bali province. The ESG Playbook, serving as a set of guidelines for ESG activities, will play a fundamental role in achieving the sustainability objectives of Sanur SEZ.

Launching this initiative, OCS Group Indonesia held an ESG Workshop at Sanur SEZ today (08/12/23). The event featured Jeffry Johary, Managing Director of OCS Group Indonesia; Doddy A. Matondang, President Director of PT Hotel Internasional Sanur Indonesia (HISI); and Peter Seeley, OCS Group’s Head of ESG, who served as the keynote speaker.

Jeffry Johary, Managing Director of OCS Group Indonesia, underlined the importance of collaboration in making the ESG efforts a reality within Sanur SEZ. “As a global facilities services company with leading technology solutions and a strong commitment to ESG, we encourage collaboration for advancing initiatives. Working side by side with PT HISI, we aim to align the Sanur SEZ with global sustainability trends, making the SEZ more appealing and beneficial in the long run through the development of the first ESG Playbook across all SEZs,” he said.

PT HISI, the company managing the Sanur SEZ, is an affiliate of PT Hotel Indonesia Natour (HIN), which is a member of PT Aviasi Pariwisata Indonesia (Persero). Sanur SEZ, a pioneering concept in health and wellness development, is Indonesia’s first Health SEZ, accentuating wellbeing, and natural beauty along the beaches of Bali.

Sanur SEZ aims to become a premier tourism destination through the fusion of medical and wellness tourism, offering an end-to-end customer experience that integrates health and tourism services. This includes a range of facilities such as health services, hotels, MICE (Meetings, Incentives, Conferences, and Exhibitions) accommodation, an ethnobotanical garden, and commercial centres. The development of Sanur SEZ is a strategic transformation, positioning Indonesia as a world-class medical and wellness centre.

Doddy A. Matondang, the President Director of PT HISI, underlined the importance of the ESG Playbook in developing Sanur SEZ’s credibility and professionalism. “The playbook provides a framework for integrating sustainable practices into the development and operations of this zone to be at the forefront of this industry, both locally and internationally. By emphasising environmental responsibility, social inclusivity, and strong governance, the ESG Playbook will help SEZ in attracting more investors, building resilience, and contributing positively to the surrounding communities and ecosystems,” he said.

OCS Group’s Head of ESG, Peter Seeley, added that through the smooth and successful development of the ESG Playbook for Sanur SEZ, OCS will help in making significant contributions through its knowledge and experience.

“We are perfectly positioned to make a real difference in two areas: advancing social mobility and protecting our planet’s natural resources. By focusing on the right actions in these areas, and working in partnership with our colleagues, customers, suppliers, and communities, we can play a key role in ensuring safe passage to a better future for generations to come,” he said.

Building on its commitment to sustainability, OCS Group Indonesia has further elevated its ESG programme, launched in May of this year. With a focus on four key ESG targets – carbon footprint reduction, health and safety culture, rural youth development, and good corporate governance – OCS Group Indonesia has established rigorous requirements and will collaborate closely with all related stakeholders to fully achieve these targets by end of 2033.

Group CEO, Rob Legge, outlines the OCS Best Strategy and Approach

Posted on by ameliaroberts

The international facilities management landscape has been dominated by the same global players for a number of years. However, when OCS Group and Atalian Servest’s operations in the UK, Ireland, and Asia merged, it created a new company which had the potential to act as an industry leader and disruptor.

I have been involved in facilities management for close to three decades and it has become a real part of my DNA. Our merger earlier in 2023 was an opportunity to drive forward not only the business, but the entire industry. With our newly expanded, critical scale, we saw the opportunity to take stock of our purpose and values and ensure we were building the most compelling offering for our customers.

Our approach

When formulating a plan for the next phase of OCS’ journey, we established a collective vision of wanting to be the partner of choice in the industry, providing the most valuable service to any customer we worked with across each of our geographies. The culmination of this work was the formulation of OCS’ new strategy, BEST. It has been established to enhance how we serve our customers, empower our workforce, and contribute to the well-being of the communities we touch.

Today, our mission at OCS is clear: to make people and places the best they can be. We’ve embarked on this journey with the aim to create exceptional experiences, enhance productivity, refine our practices, foster communities, and ultimately, deliver outstanding outcomes. These aspects form the core of our strategy and are reinforced by our TRUE values.

Trust, Respect, Unity, and Empowerment—these values are the foundation of everything we do.

They guide our interactions with customers, colleagues, partners, and the communities we serve, ensuring a cohesive approach to our mission.

In an ever-evolving world, we believe that creating exceptional experiences is paramount. We understand that the value we bring is not just in our services but in the experiences we create. From a well-maintained office space that enhances productivity, to a clean and safe healthcare facility that promotes well-being, OCS is dedicated to improving every aspect of the human experience within the spaces we manage.

Our business is powered by best practice, consistency and our unique attention to detail. Ultimately, we will look to set the benchmark for our industry, harnessing the power of technology, innovation, and human expertise to create efficiencies for our customers.

However, this is not a one-step change but rather a continual process. To succeed in our mission, we must consistently look at improving our practices and ensure that our work aligns with the highest ethical and sustainability standards. Our commitment to best practices guarantees that we are not just compliant, but we set the standard for excellence in our industry.

Empowering our workforce

Overall, OCS is made up of 120,000 individuals, most of whom are workers on the frontline. These are the people who sit at the core of our business, and it is only by empowering them that we can truly thrive. We encourage our colleagues to take ownership, make decisions, and shape the future of our business. This not only elevates the service we provide, but also gives our workforce the opportunity to progress their careers in our business.

As a business we have a fundamental commitment to social mobility. We ensure we recruit from the widest possible talent pool; we offer each of our colleagues ongoing training to support their career progression and we foster and invest in a diverse and inclusive culture.

Serving communities

Last but not least, we consider ourselves integral parts of the communities we serve. Our goal is to create a positive impact on the people and places we touch, fostering a sense of belonging and well-being. We aspire to be responsible and sustainable members of every community we serve.

We adopt this mindset right the way through the business and are continuously looking to evolve our approach to each of the ‘E’, the ‘S’ and the ’G’. It runs from our 2040 net-zero commitment, down to the work we do to supporting the individual communities we work in across each of our geographies.

OCS’ BEST strategy and TRUE values are at the heart of our mission to make people and places the best they can be.

We also believe they will be fundamental to our future growth as a business and industry leader – our commitment to this strategy and our values sets the stage for us to set a new standard in the industry. OCS is in a unique position and is primed for growth. We are a dynamic business and it is my ambition to make this company the market leaders in the facilities management industry. Reflecting on the first 6 months of my role as Global CEO, I believe we have the team to deliver on this ambition.

 

Rob Legge, Group CEO

OCS Strengthens Integrated FM Solutions with Sunshine Food Partnership

Posted on by rakhmahtersierpermata

Karawaci, 6 November 2023 – OCS Group Indonesia, a leading integrated facilities management (FM) provider, today announced its enhanced food catering services in Indonesia through a strategic partnership with Sunshine Food Group (SFG). This partnership enables OCS to provide quality food services, while bringing SFG’s leading healthcare catering expertise to more hospitals and introducing the Maxx Coffee brand to various facilities across Indonesia.

A Memorandum of Understanding (MoU) for this partnership was signed today by Mehdi Zaidi, Chief Executive Officer of Sunshine Food Group, and Jeffry Johary, Managing Director of OCS Group Indonesia. The partnership is expected to drive greater productivity and growth for both entities.

Jeffry Johary emphasised that the arrangement will enhance OCS Group Indonesia’s services to the healthcare sector. “As a global FM provider, OCS in Indonesia aims to become a one-stop solution offering a complete range of critical and essential standalone and integrated facilities services, including food services, for our clients across all sectors. Partnering with SFG aligns with one of our strategic focuses, the healthcare sector,” he said.

Mehdi Zaidi added, “As a certified hospital catering provider, SFG is committed to delivering safe, nutritious, and delicious meals to our patients and staff. We are genuinely excited to partner with OCS to expand our reach and provide our high-quality catering and F&B services to more hospitals and across other industries in Indonesia.”

The partnership between OCS and SFG represents a significant development in the Indonesian food services and facilities management industries. It is expected to provide benefits to both companies and their clients, including expanded service offerings, increased reach, improved efficiency and productivity, and an enhanced customer experience.

OCS Group launches OSCi Academy to offer colleagues world-class training in data skills

Posted on by ameliaroberts

OCS, a leading global facilities service provider, has invited employees from across its business to become part of its newly created OCSi Academy which is designed to help develop vital data skills and support career progression. It forms part of the Group’s commitment to empowering its people, giving them the tools and support to thrive.

The training will be delivered by Multiverse, a tech company focused on high-quality education and training through applied learning. In an initial trial, 15 OCS colleagues will enrol on a 15-month data apprenticeship, with plans to expand this next year. This investment by OCS into these apprenticeships aims to improve data-driven decision-making and efficiency across the business, supporting clients and employees to deliver better outcomes.

It comes as research within the company found that most employees whose role requires some data analysis spend a considerable amount of time each week wrangling data. 91% of respondents said they wanted to improve their data skills.

Daniel Dickson, Chief Executive Officer, UK & Ireland, said: “As part of our OCS TRUE values, we are committed to ‘empowering our colleagues through excellent working environments’ and providing these opportunities for developing new skills, is key to that. Our colleagues are already using data heavily to inform their decisions and deliver results for customers, and this new training will empower them to do so more efficiently and effectively. Not only are these vital skills that will help them in their job, but they are skills that will support them throughout their careers.”

Euan Blair, CEO of Multiverse, said: “The OCSi Academy has been designed to transform careers for the individuals that receive this world-class training while transforming their ability to make data-driven decisions and use technology to drive efficiency and results. Through meaningful, applied learning, apprentices at OCS will gain the relevant skills that will propel them forward in their career journey, and support them in their role today and in the future.”

Multiverse delivers world-class training in a wide range of qualifications in tech, data and engineering. Apprentices benefit from coaching with an industry expert and are supported by a thriving community with events, socials, mentoring and leadership programmes.

OCS and World Cleanup Day Indonesia Join Forces for a Cleaner Future

Posted on by rakhmahtersierpermata

Depok, 27 September 2023 – OCS Group Indonesia, a leading facilities management provider, is further enhancing its commitment to sustainability through a cleaning action programme. In support of September’s World Cleanup Day, the company, with a strong focus on maintaining clean and hygienic environments, has partnered with World Cleanup Day Indonesia. Together, we are embracing the spirit of transforming a single day’s efforts into everyday habits for a cleaner future.

Ricardo Purba, OCS Group Indonesia’s ESG Programme Leader, emphasised, “Aligned with our ESG Commitment, this initiative goes beyond raising awareness about the importance of a clean environment. We encourage people to gradually change their behaviour towards waste.” The Key Account & Service Excellence Director added, “We also focus our efforts on waste management to ensure collected waste is processed, rather than ending up in a landfill.”

Andy Bahari, Leader of World Cleanup Day Indonesia, expressed optimism, stating, “We have high hopes for OCS Group Indonesia, and we believe that our collaboration can create a meaningful impact, transforming participants into agents of change in both the company and society.”

World Cleanup Day is a global cleanup movement that is celebrated every third week of September. Since its successful launch in Indonesia in 2018, the cleanup initiative has made significant strides.

The collaboration between OCS Group Indonesia and WCD involved 50 participants, including OCS employees, members of the Disaster Mitigation Agency of Depok District, and volunteers from the local community. The activity took place at the upstream location of the Ciliwung Conservation Educational Park in Depok, West Java province. In just one day, we collected more than 360 kilograms of waste, which will be processed and recycled into new products.

OCS Group Indonesia remains committed to promoting a cleaner and more sustainable environment as part of our social responsibilities and business processes.

Gill O’Riordan Commences as ISIA President

Posted on by daireleonard

OCS are thrilled to announce that Gill O’Riordan, Director of Strategic Solutions has commenced her Presidency of the Irish Security Industry Association (ISIA). This is an outstanding personal achievement for Gill and everyone here at OCS Ireland is incredibly proud to call her our colleague.

OCS has a long and proud association with the ISIA and we are privileged to have the serving ISIA President and recent outgoing President, Lorraine O’Neill, Director of Security Services, in our team, pictured above with OCS Ireland Managing Director Aine Mulcahy.

The ISIA has been representing the needs of the private security industry for over 40 years and is the only trade association representing the full spectrum of companies in the private security industry.

Ann Rogers-Bell welcomes Acting President of Stamford International University to PCS head office

Posted on by ameliaroberts

On 4th August 2023, Ann Rogers-Bell, Managing Director of PCS Thailand, warmly welcomed Dr. Apithep Saekow, Acting President of Stamford International University, to the PCS head office.

Dr. Apithep Saekow attended the office for a Memorandum of Understanding (MoU) signing ceremony. The signing ceremony was witnessed by Dr. Manjiri Kunte, Programme Director at Stamford International University and Phassanai Doyle, Human Resources Director at PCS Thailand.

The MoU focused on internship programmes, industry research and employment opportunities. It provided a fantastic opportunity for PCS Thailand and Stamford International University to exchange both knowledge and expertise with one another.

Atalian UK, Ireland and Asia operations to merge with OCS Group to create new, leading international FM provider

Posted on by ameliaroberts

Following the recent acquisition of OCS Group by Clayton Dubilier & Rice, Atalian confirms the sale of its operations in the United Kingdom, Ireland and Asia to the private investment firm.

In a move that will create one of the world’s largest international facilities service providers, Atalian Global Services has confirmed the sale of its UK, Ireland and Asia operations, along with its specialist automotive division Aktrion, to Clayton Dubilier & Rice (CD&R), the private investment firm that recently acquired OCS Group, with the intention that the businesses be merged over the next twelve months, opening a new chapter for the two firms.

Atalian’s Group CEO Rob Legge will become Group CEO of the newly merged businesses.