Facilities management teams make thousands of decisions each week. When to clean. When to respond. Which area needs attention first. Those decisions shape energy use, water use, chemical use and vehicle mileage. They also affect service consistency, safety and continuity for our customers.
This article is based on an interview with Ibrahim Kocagoz, Engineering Solutions Director at PCS Thailand. His role covers engineering solutions across cleaning, security and wider facilities operations. The focus here is the sustainable technology initiatives being used by PCS Thailand teams and what they change in day-to-day delivery for our customers.
Why this matters for facilities’ sites in Thailand
Thailand operations often run long hours and cover large footprints. Heat and humidity increase load on building systems. Footfall changes quickly in shared areas. Many customers also manage strict audit expectations across safety, compliance and environmental targets.
Sustainable technology helps when it removes waste from routine work and improves control across services. That control shows up in outcomes that matter to customers across commercial buildings, manufacturing and mixed-use sites.
How PCS Thailand uses site data to direct work
Several initiatives in PCS Thailand follow the same delivery pattern.
Signals are captured from the site. Supervisors view those signals in dashboards. Tasks are directed to the right team. Actions are recorded for reporting and review.
That structure supports Integrated Facilities Management IFM delivery. It also makes performance easier to track across multiple sites and service lines.
Smart cleaning using washroom and waste sensors
Fixed cleaning rounds can lead to wasted activity. Teams check areas that do not need attention. Busy areas can spike between scheduled visits.
PCS Thailand has deployed sensors to support demand led attendance in washrooms and waste points.
These deployments typically include people count or usage sensors in washrooms and fill level sensors in waste bins. Signals feed through a gateway into an IoT dashboard. Supervisors use the dashboard to direct colleagues to the right area when thresholds are reached.
For customers, this supports faster response during peak usage and fewer unnecessary checks in low use zones. It also reduces avoidable water and chemical use linked to unneeded attendance. Work allocation becomes easier to plan because demand patterns are visible by zone and shift.
The same IoT approach has also been used to support deployments in OCS UAE and OCS Saudi, helping standardise delivery and reporting across locations.
Building controls using temperature humidity and occupancy signals
Energy waste often comes from repeated settings rather than one off faults. Meeting rooms can be over cooled. Lights and air conditioning can run in empty spaces.
PCS Thailand has introduced monitoring that uses temperature and humidity sensors alongside occupancy signals in selected areas. Alerts are set to flag rooms operating outside agreed parameters.
In the interview, Ibrahim shared a practical example used on site. When a room drops below a set point such as 24 degrees, an alert prompts a technician to check and correct settings. Occupancy signals also help confirm whether lighting or air conditioning is running in unoccupied rooms so teams can act quickly.
For customers, this supports comfort stability and reduces wasted run time. It also strengthens evidence in reviews because actions can be recorded and patterns can be addressed rather than repeated.
Operational visibility through dashboards and a command centre setup
Sensors only help when teams can use the information quickly. PCS Thailand has invested in software capability to build and maintain IoT dashboards and has strengthened a command centre approach to support operations.
Dashboards give supervisors a clear view across areas and services. Alerts become tasks. Completion is logged. Trends can be reviewed to remove repeat issues that drive wasted effort.
This improves consistency across shifts and supports clearer reporting for customers that need oversight across multiple locations.
Fleet monitoring using GPS tracking for response and fuel control
Engineering response relies on vehicles, especially when coverage spans wide areas. Dispatch decisions affect response time and fuel use.
PCS Thailand has started a GPS pilot for engineering vehicles. GPS visibility supports dispatch based on proximity, better routing across daily schedules and improved control of idle time.
The team expects fuel savings of around 10 per cent through reduced idling and improved routing, subject to pilot outcomes and wider deployment. Customers typically see the operational benefit first through faster coordination and more predictable response during busy periods.
Security efficiency through CCTV integration and intrusion sensors
Some sites can reduce unnecessary patrol mileage where fixed visibility and event signals are strong, while maintaining safety outcomes.
PCS Thailand is integrating CCTV and intrusion sensors to support targeted response on suitable sites. CCTV improves remote visibility of key zones. Intrusion signals support event led response. Logging ties alerts to actions for clearer reporting.
This approach reduces avoidable patrol miles where site conditions allow and strengthens incident reporting for customer reviews.
Robotics at scale for high footfall areas
Large lobbies and public areas require repeatable coverage across long operating hours. Manual effort in these areas can become heavily repetitive.
PCS Thailand has scaled the use of cleaning robots across operations. Ibrahim shared deployment of around 300 robots. Robotics supports consistent floor coverage and frees colleagues to focus on detail work, checks and responsive tasks.
For customers, this supports steadier presentation standards in high visibility areas and more stable delivery when resourcing pressure exists across the market.
Lower chemical options using ozone with specialist partners
Reducing chemical dependency requires controls and technical guidance. PCS Thailand has been exploring ozone-based cleaning with specialist partners for suitable applications. The technology is provided by partners and supported by their technical guidance.
Use is applied selectively and assessed against required hygiene outcomes and method statements. This gives customers an additional option to reduce heavier chemical use where site conditions and controls allow.
Manufacturing context and what customers are seeing
Manufacturing customers are managing tighter expectations from supply chains and procurement teams. Green building standards and certification requirements are being raised more often, including LEED levels on facilities. Waste reduction targets are increasing.
Solar adoption is becoming more viable as payback periods shorten. Health and safety performance remains central for global brands.
Resourcing is another factor. Skilled capability is under pressure across the region, which makes structured delivery and workforce training critical for continuity.
Through structured compliance and workforce training, this partnership supports RBA requirements while allowing manufacturing operations to continue without disruption.
If your site team is reviewing sustainable technology across cleaning, engineering or security, PCS Thailand can share practical deployment options and operating considerations for live environments.
Contact us to discuss a site review and an IFM approach aligned to your operational requirements.