On 18th June 2025, OCS Group joins healthcare organisations across the UK and Ireland in recognising National Healthcare Estates and Facilities Day, a day dedicated to celebrating the vital frontline colleagues who keep our hospitals, clinics and care environments running safely and efficiently 24/7, 365 days a year.
The People Behind the Care
As a trusted facilities management partner to the NHS, our healthcare colleagues are essential to the UK’s healthcare infrastructure. We are privileged to employ and work beside thousands of dedicated colleagues who deliver the non-clinical services that make high-quality care possible. These individuals may not always be visible to patients but are central to providing care.
For every patient who enters a healthcare environment, our team works behind the scenes to ensure it is clean, safe, comfortable, and fully operational. From cleaners and porters to maintenance engineers and the catering team, our colleagues are integral to the patient experience. Whether helping someone find their way to a ward, ensuring a sterile environment, or maintaining a critical system, these teams make a real and lasting impact.
Our Teams: Working Hand in Hand with the NHS
Across our NHS customer sites, we see firsthand the incredible commitment of our colleagues. At hospitals, mental health sites, and community health centres across the UK, these colleagues are often the first to arrive and the last to leave – responding to urgent estate issues professionally, delivering non-clinical services compassionately, and ensuring environments are compliant, resilient, and future-ready.
Partnership in Action: The Royal Papworth Hospital
Last year, the OCS team at The Royal Papworth Hospital took home the award in the ‘Best Operational – Healthcare’ category at the Partnership Awards. Their win reflects the technical excellence of our frontline colleagues and their compassion and professionalism that define our TRUE Values.
From supporting the hospital’s strategic aims to delivering high-quality facilities services, our team has built strong, effective working relationships with clinical and operational teams.
Innovation That Puts Colleagues and Patients First
The healthcare landscape is changing, and OCS is at the forefront of that transformation. Through smart building and energy optimisation technology, we’re supporting healthcare estates to be more sustainable, efficient, and responsive.
But innovation isn’t about only technology; it’s about how we support our communities. Our technology ensures innovation that empowers our teams, reduces operational pressures, and ultimately enhances the patient experience. We’re focused on making frontline jobs smarter, safer and more rewarding, while continuing to deliver outstanding services to the NHS.
“Our estates and facilities teams are the unsung heroes of healthcare. Their dedication, resilience and professionalism make a real difference every single day, not just to operations, but to the well-being of colleagues and patients alike. We are incredibly proud to support the NHS and to celebrate the people who make care environments work.”
Anthony Lunn
Operations Director, OCS Public Sector FM Team
We invite our NHS partners, customers, and colleagues to join us in recognising the extraordinary work of the people who quietly keep healthcare facilities and operations moving. Take a moment to thank those who often go unnoticed.
