Australia | Learning & Development | Our People

Providing Learning and Development Opportunities for Our Frontline Colleagues

OCS Team

OCS Team

30 Nov, 2023

Providing Learning and Development Opportunities for Our Frontline Colleagues

Upskilling, and providing learning and development opportunities for our frontline colleagues ensures we maintain a high level of competency and is critical in ensuring we continue to make people and places the best they can be. One way that we do this is through offering traineeships.

In 2023, we had six colleagues who completed their Level 3 Certificate in Cleaning Operations (through the Australian College of Training).

The 14 units of study are provided as ‘paid training’ opportunities and include units such as contributing to the health and safety of self and others, applying infection prevention and control procedures to own work activities, and working in a team.

Throughout the training trainees may work alone, with or without supervision, and have the responsibility for selecting, preparing and using appropriate cleaning methods for a range of cleaning situations while ensuring safe work practices.

On completion of the traineeship, our colleagues are confident in undertaking numerous cleaning tasks, liaising with customers and operating safely in a range of residential and commercial settings and environments, as well as specialist cleaning environments.

It’s a great opportunity for colleagues to enhance their skills and achieve a nationally recognised certificate – for some, the first qualification they have received.

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