Category: News

Government Property Agency (GPA) awarded 5-year contract to OCS

Posted on by ameliaroberts

Following on from the announcement by The Government Property Agency regarding the award of a number of FM contracts, Atalian Servest, part of OCS, has released further detail about its important role in the GPA’s UK-wide workplace services transformation programme (WSTP)*.

The Group has confirmed that it has been awarded a 5-year contract to provide a range of hard and soft FM services at 69 key Government sites across the UK, including strategically important government buildings in Whitehall such as 10 Downing St and Admiralty Building. These include planned and reactive maintenance, handyman services, lifecycle works, project works. cleaning, reception, porterage, catering, waste, grounds maintenance and pest control.

The number of roles will be increased by 30% across a range of disciplines to support OCS’ commitment to driving continuous improvement and delivering a strong customer experience, with all staff being paid the Living Wage and offered additional training and career progression to reflect the Group’s aim to make people and places the best they can be.

OCS is also adding value through the introduction of dedicated Social Value management resource to drive forward and deliver on social value and environmental outcomes. This includes a commitment to ensuring that over 50% of the supply chain consists of local suppliers. In addition, OCS will work closely with GPA to help them achieve their carbon reduction targets, introducing CarbonEyes, the Group’s carbon and sustainability training platform, to all staff at all sites, educating them on how to identify opportunities to reduce carbon and deliver a more sustainable service.

Rob Legge, Global CEO at OCS, said: “At the heart of this contract award are strong, shared values from two organisations who are committed to empowering colleagues through excellent working environments, driving productivity and engagement. Strong shared beliefs around the importance of collaboration, integrity and respect for communities and the environment will provide a solid bedrock for this new partnership and allow us to set new standards in the UK’s public sector estate.”

Dominic Brankin, Workplace Services Director at the GPA, said: “We are working with all government departments to help them deliver their business needs, supported by best-in-class delivery partners to ensure we deliver a transformed, shared, sustainable and value-for-money government estate.”

*The WSTP exists to evolve how the Government’s office estate is managed and operated to create great places to work for civil servants enabling them to deliver excellent public services. The GPA’s vision is to “deliver a transformed, shared, sustainable and value for money office estate, supporting civil servants to work productively in every nation and region of the UK.”

Larnród Éireann (Irish Rail) look forward to commencing the a three year contract with OCS

Posted on by daireleonard

We are pleased to announce that OCS Ireland has been awarded a new three-year contract with Iarnród Éireann (Irish Rail), the national railway operator of the Republic of Ireland.

A subsidiary of Córas Iompair Éireann, Irish Rail is a vital component of the nation’s transportation infrastructure, responsible for providing passenger rail services across its extensive Commuter, Intercity, and Dart networks. It also manages Rosslare Europort running passenger and freight sailings between Ireland and the continent and oversees all internal freight railway operations in the Republic of Ireland.

In partnership with Translink, Irish Rail also operates the Enterprise service connecting Dublin and Belfast. Irish Rail achieved a commendable milestone in 2019 by carrying 50 million passengers, its highest-ever total. The company is set to recover this total post-COVID by 2024 and has plans to increase it further.

Under the new Managed Cleaning Services contract, OCS will assume the responsibility for maintaining a superior level of cleanliness within Irish Rail’s network of train stations, depots, and trains. With a commitment to utilising cutting-edge cleaning equipment and innovative techniques, we aim to ensure that the passenger experience aligns with the high standards upheld by Irish Rail.

We are dedicated to enabling our customers to be their best. The new contract strengthens our existing partnership with Irish Rail, complementing the Security Services contract we have delivered for them since 2014. Our ability to offer an integrated suite of services underscores the confidence that Irish Rail places in OCS to manage critical operational aspects, enabling them to focus on their core competencies.

We take immense pride in our role in this important partnership and will remain committed to supporting Irish Rail in achieving its operational goals.

Iarnród Éireann is an invaluable national asset and a cornerstone of our interconnected transport framework. We eagerly look forward to commencing our Managed Cleaning Services contract and contributing to their strategic goal of accommodating 80 million passengers by 2030.

Áine Mulcahy

Managing Director, OCS Ireland

Nick Ackroyd re-joins OCS as Divisional Sales Director for Cleaning

Posted on by ameliaroberts

We are delighted to announce that Nick Ackroyd has recently re-joined OCS as our Divisional Sales Director for Cleaning.

Nick brings a wealth of experience and expertise in facilities services, spanning Aviation, Cleaning, Security, and Facilities Management. With a career that includes significant roles at ABM UK, Virgin Atlantic Airways, and previous positions here at OCS, Nick’s extensive background makes him a valuable asset to our team.

“We are pleased to welcome Nick back to OCS. His depth of industry knowledge, commitment to excellence, and past contributions to our organisation make him an exceptional fit for our new vision and mission.”

Andrew Sugars

Chief Commercial Officer

Nick’s return to OCS comes at a pivotal time for our company. As we have recently merged and established a new vision, mission, and a set of core values, Nick’s experience and industry knowledge will be invaluable in helping us navigate this exciting phase.

The Royal Parks awards OCS facilities maintenance contract 

Posted on by ameliaroberts

The Royal Parks charity has announced the tender results for its facilities maintenance contract.

The charity, which manages London’s historic Royal Parks and other important green spaces in the capital, has awarded a five-year, multi-million-pound service contract to international facilities management company OCS.

The contract, beginning on 1 October 2023, covers ‘hard’ facilities maintenance* services across all eight Royal Parks and Brompton Cemetery.

This involves skilled works to manage the parks’ infrastructure, including fountains, buildings such as public toilets and offices, footpaths, statues, monuments and street lighting.

OCS will deliver planned preventative maintenance to protect and prevent the decline of park assets and infrastructure, as well as unplanned reactive repair work.

The new contract will guarantee that all staff from current contracts will be protected under the Transfer of Undertakings (Protection of Employment) legislation.

Through the contract, The Royal Parks will continue to deliver the highest service delivery standards, incorporating current industry standards and good practices, including around sustainability.

“We are delighted to award this contract to OCS. The work OCS will deliver will help us conserve and enhance the important national heritage within London’s eight Royal Parks for everyone to enjoy.”

Darren Woodward

Director of Estates and Projects, The Royal Parks

William Heaney, Managing Director, Technical Services, OCS, said: “We are thrilled to be awarded this prestigious, long-term contract with The Royal Parks to deliver a full complement of hard facilities management services.  

“Our shared vision of service excellence, sustainable, inclusive workplaces and continuous improvement provides the platform for a strong, successful, and impactful partnership.  

“We look forward to delivering a seamless transition of services and embracing the special environments which The Royal Parks have entrusted our organisation to maintain.” 

Leading international facilities service provider OCS appoints Gary McGaghey as Group Chief Financial Officer

Posted on by ameliaroberts

OCS, a leading global facilities service provider, is delighted to announce the appointment of Gary McGaghey as Group Chief Financial Officer (CFO).

Gary brings a wealth of experience and expertise to OCS, having successfully built market-leading finance teams for private and publicly listed companies. His appointment – which follows the successful merger of OCS Group with Atalian’s UK, Ireland, and Asia operations in March 2023 – comes at an important time for the group, representing another significant step towards OCS realising its mission of becoming one of the world’s best international facilities service providers.

As the Group CFO, Gary will work alongside OCS’ Group Chief Executive Officer, Rob Legge and the group’s supportive investors, Clayton, Dubilier & Rice, to deliver an ambitious organic and acquisitive growth agenda.

Gary has over 30 years of experience leading finance teams across the FMCG, Beverage, Pharma and Digital Marketing industries. He joins OCS from Williams Lea Tag, where he was Group CFO and successfully delivered an ambitious international M&A strategy under a private equity ownership structure similar to that of OCS.

On top of his expertise and track record, a key factor in Gary’s appointment was his alignment with OCS’ culture and values. OCS is committed to supporting businesses and wider society by improving people’s lives at the most fundamental levels.

Rob Legge, Global CEO of OCS, commented: “I’m delighted to welcome Gary to the OCS team at such a pivotal stage of our growth journey. Gary’s impressive background and extensive experience in building market-leading finance teams make him such a valuable asset for us as we strive to achieve our ambitious growth targets and deliver on our ambition of being the best for our people and the places we serve.

“Our people are at the heart of our business, and our success will depend on a leadership team whose stewardship reflects this ethos. Gary’s alignment with our values and his impressive financial expertise makes him a perfect fit for OCS. We are delighted to have him on board!”

Gary McGaghey, Group CFO of OCS, commented: “I’m very excited to be joining Rob and the rest of the team at OCS at this pivotal time for the group. It has always been clear to me that a business’s success lies in its employees’ collective effort and working together. I’m only at the start of my journey with OCS, but I’m very encouraged to see how our 100,000+ colleagues are at the heart of our customer success.

“The facilities services industry plays an often underappreciated, but critical, role in keeping businesses operating, people safe, and entire communities running. I’m hoping that my previous involvement in delivering growth across a range of industries which OCS serves will help us achieve our ambitions.”

Our first 100 days: An update from our Group CEO

Posted on by ameliaroberts

It’s been 100 days since we set out on our journey to bring our two impressive teams together to form the new OCS, and I’m encouraged and excited at the progress made so far and the opportunities ahead for us. I am pleased to reflect on our progress so far and check in on our vision and mission towards becoming the best facilities services business in the world, making people and places the best they can be. As we develop our plan, the main areas of focus and prioritisation are investment, team collaboration, cultural integration, our responsibility towards ESG initiatives and the continuation of excellent service for our customers and end users.

Bringing our two previously family-owned businesses together closely will be the key to our success. We have enormous experience and expertise within our newly formed organisation, and we’re focused on bringing those teams closer together physically, technologically and above all, culturally. Part of our brand launch (later this year) will help to embed our TRUE Values throughout the organisation. Our values guide what we do, how we operate, how we interact and, importantly, how we show up and deliver each day. Trust, Respect, Unity and Empowerment (TRUE) are at the heart of OCS, and I’ve made it my mission to deliver that message at every opportunity.

You may have heard the term ESG. It’s a widely used term in business and stands for Environmental, Social and Governance. ESG is an accountability mechanism on which we are measured as a business. ESG covers every aspect of sustainability, from environmental to financial sustainability, all things people and community and how we, as a business, are aligning to global initiatives such as the United Nations Sustainable Development Goals – as well as the governance of our organisation and how we ensure that we’re operating in a way that aligns to our values. Look out for further updates on our ESG strategy and progress which will include our Net Zero targets.

Investment in our organisation is vital, and we’re looking at all business areas to see where investment is needed and how that investment will help towards our vision and mission. Making people and places the best they can requires real effort in areas from training and development to innovation and technology – and you have my word that we’re committed to this being part of our ethos and an essential ingredient for our success.

Speaking of success, I’ve already witnessed much of this during the first 100 Days of our transformation, be that teams working together, contract awards, the continual progress of our Apprenticeship and Learning and Development schemes – or the positive feedback that we’ve received from a wide range of customers, which pleases me hugely. But we’re not always judged on our successes. More likely is that we’re judged on what we’ve not done well or where we could improve – and so I’d ask you all to continue the good work in bringing our teams together and doing all you can to help us come the best facilities services business in the world.

I want to thank everyone for their efforts so far, and for what we’ve achieved in such a short space of time. I look forward to updating you on further progress and key milestones of our exciting journey together.

Rob Legge, Group CEO

Gill O’Riordan Commences as ISIA President

Posted on by daireleonard

OCS are thrilled to announce that Gill O’Riordan, Director of Strategic Solutions has commenced her Presidency of the Irish Security Industry Association (ISIA). This is an outstanding personal achievement for Gill and everyone here at OCS Ireland is incredibly proud to call her our colleague.

OCS has a long and proud association with the ISIA and we are privileged to have the serving ISIA President and recent outgoing President, Lorraine O’Neill, Director of Security Services, in our team, pictured above with OCS Ireland Managing Director Aine Mulcahy.

The ISIA has been representing the needs of the private security industry for over 40 years and is the only trade association representing the full spectrum of companies in the private security industry.

Ann Rogers-Bell welcomes Acting President of Stamford International University to PCS head office

Posted on by ameliaroberts

On 4th August 2023, Ann Rogers-Bell, Managing Director of PCS Thailand, warmly welcomed Dr. Apithep Saekow, Acting President of Stamford International University, to the PCS head office.

Dr. Apithep Saekow attended the office for a Memorandum of Understanding (MoU) signing ceremony. The signing ceremony was witnessed by Dr. Manjiri Kunte, Programme Director at Stamford International University and Phassanai Doyle, Human Resources Director at PCS Thailand.

The MoU focused on internship programmes, industry research and employment opportunities. It provided a fantastic opportunity for PCS Thailand and Stamford International University to exchange both knowledge and expertise with one another.

OCS Group Indonesia Commits to Achieving Net Carbon Zero by the End of 2033

Posted on by rakhmahtersierpermata

Jakarta, 29 May 2023 – OCS Group Indonesia has reinforced the importance of sustainability by pledging to achieving net carbon zero by the end of 2033.

This commitment was made during a Sustainability Commitment Launch event in Jakarta last week, attended by key sustainability partners, including Diversey Indonesia, Signify Indonesia, Trace+, and Inecosolar.

OCS Group Indonesia CEO, Jeffry Johary, says we recognise the urgent need for collective action. An acceleration to 2033 is crucial to support the industry’s sustainable practices.

“We want to ensure that by 2033, the carbon OCS Group Indonesia adds to the atmosphere will be no more than the amount removed – we’re committing to being net carbon zero. By doing this, we will play a significant role in reducing our environmental footprint and contributing to creating a more sustainable planet.”

Mr Johary has disclosed that the company will prioritise four key ESG targets; reducing carbon footprint, health and safety culture, rural youth development and quality corporate governance.

Mr Johary hopes he can pave the way for other large Indonesian companies and inspire them to look into their carbon footprints too.

Recognising the ambitious nature of the net zero carbon is an ambitious goal, OCS Group Indonesia remains confident in its ability to achieve it. The company will leverage support from the OCS Group, collaborate closely with OCS Australia and New Zealand, including the NZ Sustainability Council, optimise resources, and tap into the global network to focus on green chemical substances, eliminate plastic waste, and energy efficiency.

During a visit to Jakarta, Gareth Marriott, Managing Director of OCS Australia and New Zealand, expressed his commitment to supporting their Indonesian counterparts in their sustainability journey. The exchange of knowledge and collaborative effort will drive positive change.

Mr Marriott recently led and developed the sixth 2023 Sustainability Report for OCS Australia and New Zealand.

“Jeffry and I recognise the pressing need to champion environmentally sustainable practices within our industry and beyond – caring for our people, communities and planet. I’m committed to supporting our Indonesian colleagues on their sustainability path, working hand in hand to drive positive change.”

OCS awarded a 3-year contract with the Wellcome Genome Campus, Cambridge

Posted on by emmacook

Delivering the best services

International facilities management service provider, Atalian Servest, part of the OCS Group, have been awarded a three-year contract at the prestigious Wellcome Genome Campus.
Atalian Servest will deliver cleaning, washrooms and waste segregation services at the scientific research campus based in Hinxton, Cambridgeshire. The contract manager will oversee the daily running of the contract with support from the senior operations team.

“We were looking for a Facilities Management company who could provide a bespoke service at our multiple-building site. From the outset Atalian Servest have worked collaboratively with our team to deliver a best value solution with a strong sustainability focus.”

Jen Waterfield

Senior Procurement Partner at Wellcome Sanger Institute

The Wellcome Genome Campus is home to some of the world’s foremost institutes and organisations in genomics and computational biology, committed to delivering life-changing science with the reach, scale, and imagination to solve some of humanity’s greatest challenges.
Jen Bates, Sector Managing Director, Atalian Servest, said: “We are delighted to be working in partnership with the Wellcome Genome Campus. Our local knowledge and expertise in delivering services to similar clinical environments means we have a sound understanding of the client’s requirements, and look forward to supporting them at their Hinxton site.”

Collaboration and determination key to sustainable outcomes

Posted on by ameliaroberts

Despite the distractions of the COVID-19 pandemic, flooding, global uncertainty, and labour constraints, OCS Australia has gone from strength to strength, taking steps towards creating a better future for generations to come.

The initiatives and partnerships we have committed to are shared in our 2022 OCS Australia and New Zealand (ANZ) Sustainability Report.

OCS ANZ Managing Director, Gareth Marriott, says having a sound sustainability framework is more valuable than ever.

“Our framework puts our people, customers, and communities at the centre of all that we do. Alongside providing exceptional facilities management services, we aim to make a positive social and environmental impact every day.”

Gareth says one thing that has stood out for him in 2022 is the focus on partnerships.

“We have really focused on partnering with our customers, industry experts and supply partners to achieve our respective climate action and sustainability goals.

“We have seen a rise in innovative and collaborative solutions to everyday problems and increased opportunities for our team members to take on new responsibilities.

“We’re also proud to partner with Toitū Envirocare, and in New Zealand, the Sustainable Business Council and the Climate Leader Coalition – all three help our Australian business to also stay abreast of current challenges and opportunities.”

Carbon reduction has been under the microscope for OCS in 2022, and we enlisted Toitū Envirocare to help us generate new science-based carbon reduction targets.

“Climate change presents environmental, social, and economic crises on a whole new level. For nearly two millennia, humans have been carbonising the planet, and we must act to decarbonise.

“Over the last 50 years climate-induced weather events, such as droughts, fires and floods, have cost Australian communities an estimated $120 billion. And that doesn’t reflect the human cost. Setting new science-based targets is a step in the right direction, however it’s a small drop in what’s required globally – we need to all work together now if we are to effect real change.”

OCS is also proud to have achieved, for the third year, Toitū net carbonzero certification in line with ISO14064-1, reflecting our commitment to leaving our planet in a better state for future generations.

With a diverse team of over 4,000 people, made up of 89 cultures, OCS ANZ is making a conscious effort to ensure our operations are environmentally responsible and have a positive impact on the communities we serve.

You can view the report here.

PCS Thailand and Foodhouse Catering Services (Thailand) proudly receive Carbon Label Certificates.

Posted on by ameliaroberts

At PCS Thailand and Foodhouse Catering Services (Thailand), sustainability is one of our strategic business objectives: to be one of the most environmentally sustainable business in our sector.
This motivates and inspires each of our employees to deliver the sustainable solutions for our client’s businesses and protect our environment in order to future-proof it for tomorrow’s generations.

We are delighted to announce that Nitinan Thamhatai, Director, Foodhouse Catering Services (Thailand), Onnisa Chimplee, Senior Manager – Quality, and Charnphop Saijabudha, Supply Chain Manager, PCS Thailand have received Carbon Label certificates from Klatchai Maitriwong, Executive Secretary, Thailand Greenhouse Gas Management Organization (TGO).