Every day is different. The challenges are never exactly the same, which makes the work interesting and keeps me learning.
Benyathip Mahakhun
Healthcare Business Unit, PCS
A conversation with Benyathip Mahakhun, Healthcare Business Unit, PCS
Behind every well-maintained facility, every operational improvement and every solution delivered to a customer is a team of professionals working to solve problems and create value. In healthcare environments, where operational requirements can change quickly and where reliability is non-negotiable, that work carries particular weight.
Benyathip Mahakhun is part of that effort. Two years into her role with the Healthcare Business Unit at PCS, she is already contributing to projects and customer solutions that require technical knowledge, analytical thinking and close collaboration with operational teams.
A career rooted in problem-solving
For Benyathip, engineering has always been about solving problems. Her interest began at a young age through a love of mathematics and logical thinking, and it eventually led her into a profession where every challenge offers something new to learn.
In addition, her role today extends well beyond technical expertise. Supporting healthcare environments requires close collaboration with customers, operational teams and colleagues. Together, they identify issues, evaluate options and develop practical solutions that keep operations safe, efficient and reliable.
Every day is different. The challenges are never exactly the same, which makes the work interesting and keeps me learning.
Moreover, that adaptability matters. In healthcare, engineering decisions often have a direct impact on service delivery and customer experience, and the ability to respond to changing conditions is a core part of the role.
A new generation of engineers
As a woman working in engineering, Benyathip represents a generation of professionals helping to broaden perceptions of what engineers look like and how they contribute. For her, success in the profession is determined by capability, commitment and results rather than gender.
Her approach is straightforward: understand the problem, listen carefully to customers and colleagues, and work collaboratively to find the best solution. It is a mindset she sees reflected in the teams around her, where engineering is treated as a collective effort rather than an individual pursuit. Strong outcomes, in her view, depend not only on technical knowledge but on communication, respect and the ability to bring different perspectives together.
Respect as a working principle
Of the four PCS values, Trust, Respect, Unity and Empower, the one that resonates most strongly with Benyathip is Respect.
Respect is the foundation of every successful working relationship. When people listen to one another and value different perspectives, it becomes much easier to achieve shared goals.
As a result, that mindset shapes how she works with customers and colleagues. It also helps create an environment where ideas and solutions can be openly discussed, which is often where the most practical engineering decisions are made.
Planning, preparation and delivery
Benyathip also believes that planning and preparation are critical to consistent delivery. Whether managing projects, responding to operational challenges or supporting customer requirements, she focuses on understanding the purpose behind every task and anticipating potential issues before they arise.
That combination of technical knowledge, practical problem-solving and collaboration is what helps projects move forward effectively, with customer needs remaining at the centre of every decision.
A wider story for the profession
As PCS marks International Women in Engineering Day, Benyathip’s story reflects the important role women continue to play across technical professions. Their contributions strengthen teams, bring diverse perspectives to problem-solving and help advance how the engineering function delivers for customers.
It is also an encouraging message for future generations considering engineering careers; with knowledge, determination and a willingness to keep learning, there is space to build a meaningful career and to shape what the next chapter of the profession looks like.